Screenshot of S Travel’s website homepage
SINGAPORE’s S Travel has been served a Notice of Revocation by the Singapore Tourism Board (STB) on April 1, giving the agency until April 21 to provide reasons against the revocation of their travel agent licence.
According to STB, S Travel had put up a notice stating that it had closed for business on March 31. It further advised affected customers to contact S Travel directly regarding the status of their bookings.
If unreachable, STB then advice consumers with applicable travel insurance to approach their insurance providers for assistance. Those who are not covered by travel insurance can approach the Consumers Association of Singapore (CASE) or the Small Claims Tribunal, where appropriate, for recourse.
STB is currently looking into the situation and will take further action against S Travel and its directors if necessary.
