THOMAS Cook India (TCI) is expanding its presence beyond India to the rest of South Asia, and is actively advancing its B2B, MICE, e-business and luxury travel operations.
TCI COO Leisure Travel (inbound), Vishal Suri, told TTG Asia e-daily: “We want to expand beyond India into South Asia. We opened our office in Nepal five months ago, and we’ll open Sri Lanka and Mauritius offices before the winter high season.”
According to Suri, TCI is planning to widen its B2B distribution network to 20 source markets within the next two to three years, through the establishment of 10 self-owned and 10 representative offices. The DMC currently has seven offices abroad, and recently created a small, dedicated team to handle its growing e-business segment. Asia, the Middle East and South America are its emerging markets.
Intending to triple its MICE business from the current eight per cent of total revenue, TCI will triple the size of its MICE team to 28 staff.
TCI is also working to enhance its lucrative luxury business segment with more attractive and personalised offerings, like the option for fast-track immigration.
By Anand & Madhura Katti