TTG Asia
Asia/Singapore Thursday, 2nd April 2026
Page 1285

Europeans yearn for SE Asia’s quieter beaches

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Sao beach on Phu Quoc island, Kien Giang, Vietnam

As overtourism takes a toll on South-east Asia’s popular beaches, travellers are increasingly eschewing popular beach hotspots for less crowded ones, especially as improving air access in the region is making it easier to do so.

Vietnam, in particular, is shining as a favoured destination among European visitors for beach stays.

Sao beach on Phu Quoc island in Vietnam is rising in popularity for Europe’s longhaul holidaymakers

Pham Ha, CEO of Luxury Travel Vietnam, said: “Originally, Vietnam established itself as a cultural destination for European travellers, but we are now seeing a trend where people choose Vietnam as a beach holiday or a combination of a week of touring and a week on the beach before flying home.”

He noted a rise in the last couple of years in repeat bookings from Spain, France, Germany and the UK.

David Kevan of UK-based Chic Locations, noted: “Vietnam is a hot destination at the moment. To many it might be seen as the new Thailand, and without a doubt it ticks all the boxes on exotic culture, cuisine and excitement.

“But to think Vietnam’s beach resorts are less developed than Thailand’s shows an incredible lack of product knowledge. Danang and Phu Quoc are just as busy as Phuket and Samui, if not more so. They might be new to UK travellers, but the Russians and Chinese have been there in huge numbers for several years.”

As Danang, Nha Trang and Phu Quoc are no longer fledgling holiday spots, Linh Le, managing director of Asia DMC, said emerging beach destinations in the country appeal more to repeat longhaul visitors who prefer to “see and experience the untouched”.

He predicts Quy Nhon will be a popular spot with the European market, while Con Dao has seen increased interest from Europeans seeking nature-based tourism.

Laurent Lerognon, sales manager at Diethelm Travel Vietnam, also flagged up Quy Nhon and Con Dao as destinations to watch with longhaul markets.

“Quy Nhon and Con Dao are classic tropical beach destinations but pleasantly unspoiled. (They) are certainly a long way off the overdevelopment that has completely ruined areas of other popular holiday spots, meaning now is the time to visit,” said Lerognon.

According to Ha, other emerging beach destinations seeing an increase in interest from longhaul markets include Van Don, Cat Ba, Phu Yen, Lang Co in Hue and Ho Tram in Vung Tau, where a swathe of new properties is opening and access is easier, thanks to new products, cruises, helicopter transfers and regional flights.

Said Ha: “We are keen to see a new wave of repeat holidaymakers to Vietnam, especially now that visas are no longer required for many countries. Travel experts should now position Vietnam as a (beach) holiday destination rather than just a cultural destination.”

The desire to seek out hidden beaches among Europe’s experienced travellers is also clearly played out in Thailand.

Observed Kevan: “Phuket and Samui are perceived as overdeveloped and lacking aspiration. Both are increasingly transit points for onward travel to Khao Lak and Koh Yao Noi, and Koh Phangan and Koh Tao (respectively), showing that clients are willing to travel a little more to find something less commercialised.

“(Tour operators) can still benefit from the improved infrastructure and increased flights that mass tourism has (brought), but use the gateways to move (clients) to somewhere easily accessible but much more exclusive 80 minutes’ drive away.” – additional reporting by Xinyi Liang-Pholsena

Expectations high for new Turkish connection to Indonesia

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The Indonesian trade is looking forward to the launch of Turkish Airlines’ thrice-weekly Istanbul-Bali service in July 2019, with expectations high that the new connection will improve the country’s accessibility from longhaul markets, particularly secondary cities in Europe.

Umberto Cadamuro, COO inbound of Pacto, said: “Given its large number of hubs in Europe, Turkish Airlines’ service to Bali will multiply opportunities (for the travel sector) as our business is all about accessibility at the end of the day.”

The new connection will help make Indonesia more accessible to Europe’s longhaul markets

While the new service opens up access to Turkey and its travel market, Go Vacation Indonesia executive manager product & contracting Marika Gloekler sees greater opportunity in the carrier’s extensive network through Europe.

“Turkish Airlines is not only flying from big cities, but also the secondary cities in Germany and other European countries, and with a short stop in Istanbul, travellers can fly to Bali.”

She added: “Travellers previously needed to travel by train to Frankfurt, Berlin or Dusseldorf to catch their flights, but now they can fly from the secondary cities (where Turkish Airlines flights are available), especially from rich cities such as Stuttgart where Mercedes-Benz is.”

Tour operators also hope that the new service will bring a breath of fresh air for Indonesia, as the country has been working to woo the international market back following the recent string of natural disasters.

“When the volcano eruption in Bali took place (in September 2017), the bounce back of travellers was quite fast. Recovery after the recent earthquakes and tsunami were a little bit (tougher). (European bookings) in 1Q2019 have been very slow but we see a big climb from April onwards. This means that travellers are not cancelling but they are just postponing their trips,” said Gloekler.

Trade members are also optimistic that the new connection will also bring along greater promotion and support from Turkish Airlines for industry initiatives like sales missions and fam trips.

Alpha Hotel Management (AHM), with the support of the Indonesia Ministry of Tourism and Turkish Airlines, has teamed up with 17 hotels and travel agents in Bali to conduct a roadshow to Munich, Prague and Budapest ahead of ITB Berlin this year.

ITB to debut India edition in 2020

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The showfloor at ITB Asia 2018, held at Singapore's Marina Bay Sands

Messe Berlin has announced that it will be debuting the ITB India tradeshow in Mumbai next year.

Held from April 15-17, 2020, the B2B tradeshow will take place at the Bombay Exhibition Centre.

The showfloor at ITB Asia 2018, held at Singapore’s Marina Bay Sands 

Of the buyers at ITB India, 50 per cent are expected to focus on leisure travel, with MICE and corporate travel buyers making up the remainder with 25 per cent each respectively. Almost a third of all buyers at ITB India are expected to have a purchasing power of more than US$1 million. C-suite level and key decision makers are expected to make the bulk of buyers present at ITB India with 70 per cent of them from this segment. As well, 86 per cent of expected buyers at ITB India will also be from the western and northern parts of India.

The three-day show will also have a Hosted Buyers’ Programme that will cater to buyers from first-, second- and third-tier cities in India.

Christian Göke, CEO of Messe Berlin, said in a statement: “From a global and regional perspective, India is a vast source market for the travel industry with a huge growth potential. We are delighted that ITB India will in future complement the trio of ITB Berlin, ITB Asia and ITB China, making it a quartet and strengthening the global ITB brand.

“Having successfully run 11 editions of ITB Asia, it is logical for us to progress to the next frontier of travel in Asia. India represents an extremely promising market with a growing purchasing power among travellers from the region.

Katrina Leung, managing director of Messe Berlin (Singapore), the organiser of ITB India, added: “We are optimistic that ITB India will be a prominent platform for attendees from the MICE, leisure and corporate sectors to come together to further grow the Indian travel market.”

The Indian travel industry is expected to reach US$56 billion by 2020, with UNTWO predicting 50 million outbound travellers from the market by then. In addition, India’s outbound travel expenditure increased seven per cent on average year-on-year between 2006 and 2016.

AirAsia launches venture capital fund to build startup base in SE Asia

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AirAsia’s digital venture arm, RedBeat Ventures, has established a global venture capital fund, RedBeat Capital, alongside a strategic partnership with 500 Startups, a startup accelerator and venture capital firm based in San Francisco.

RedBeat Capital has been designed to support post-seed stage startups, investing in scalable startups seeking to enter or expand their presence in South-east Asia, with a particular focus on travel and lifestyle; logistics; and financial technology. It will also invest in digital enablers to support these verticals such as artificial intelligence, the internet of things and cybersecurity.

(Second from right) AirAsia’s Tony Fernandes; 500 Startups’ Christine Tsai; and AirAsi’s Aireen Omar flanked by cabin crew

Based in San Fancisco, RedBeat Capital will be led by RedBeat Ventures CEO and AirAsia Group’s deputy CEO (technology and digital) Aireen Omar, where the venture capital fund will complement and enhance AirAsia’s transformation into a travel technology company.

She said: “Collaborating with digital, tech-enabled startups will help us to innovate and advance our position as a market-leading travel technology company, and we look forward to exploring the integration of new, disruptive ideas into our growing portfolio of digital businesses.”

Meanwhile, 500 Startups’ current portfolio comprises 2,210 companies and over 5,000 founders in 74 countries – including 10 unicorns such as Twilio, SendGrid, Credit Karma, Canva and Grab, as well as 66 other companies valued at over US$100 million. RedBeat Capital will also seek to co-invest in select 500 Startups portfolio companies.

“Talent is both universal and abundant in all corners of the world, especially in South-east Asia” said Christine Tsai, CEO of 500 Startups. “Moreover, this region has more internet users than the US, which presents a huge opportunity for entrepreneurs.”

AirAsia Group’s CEO Tony Fernandes added: “AirAsia and RedBeat Capital are on the lookout for the world’s best and brightest to help us develop a travel technology ecosystem.

“We intend to operationalise this year, working with Christine and her team to identify and invest in startups that are willing to grow and expand, particularly into South-east Asia where we have the network, data and regional expertise to help accelerate their business.”

RedBeat Ventures currently operates a number of digital-related businesses, including BIGLIFE (AirAsia BIG Loyalty, travel360.com and Vidi), ROKKI, BigPay and RedCargo Logistics.

Banyan Tree plants first flag in Japan

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From left: Banyan Tree's Ho Kwon Ping and Wealth Management Inc's Kazutoshi Senno at the signing ceremony

Banyan Tree Hotels & Resorts and Richesse Management – a consolidated subsidiary of Wealth Management – have jointly announced the signing of a hotel management agreement to operate the first Banyan Tree hotel in Japan.

From left: Banyan Tree’s Ho Kwon Ping and Wealth Management Inc’s Kazutoshi Senno at the signing ceremony

Banyan Tree will be taking over the current Hotel Ryozen in Higashiyama-ku, Kyoto, which will cease operations come end October 2019. The company will then redevelop the property with the help of Kengo Kuma as master architect, with a targeted opening in 2022.

The 60-room luxury resort will include a speciality restaurant, bar, library, gymnasium, a Banyan Tree Spa and onsen facilities – the first and only luxury international brand onsen hotel in Kyoto.

Oakwood steps into Thailand with Boutique Corporation partnership

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From left: Signing ceremony between Oakwood's Dean Schreiber and Boutique Corporation's Prab Thakral

Oakwood has entered into a strategic partnership agreement with Thailand-based real estate developer Boutique Corporation to develop and build new Oakwood-branded properties across key destinations in the kingdom.

Two properties will be opening in Thailand in April 2019 – a 198-room property in Phuket’s Patong and a 76-room property in central Pattaya – marking the first foray for Oakwood into resort locations.

From left: Signing ceremony between Oakwood’s Dean Schreiber and Boutique Corporation’s Prab Thakral

“We are excited to be launching Oakwood Hotels and Apartments across Thailand, a key market in Asia Pacific that continues to thrive and attract both business and leisure travellers seeking long- and short-term accommodation options,” said Dean Schreiber, managing director, Asia Pacific, Oakwood.

“As the market shifts from a more corporate-dominated demand to an increasing number of leisure travellers opting to stay in serviced apartments, I am confident that we will have a strong portfolio of properties poised to extend the Oakwood hospitality to our guests in Thailand,” added Prab Thakral, president and group CEO of Boutique Corporation.

Genting Cruise Lines offers voluntourism shore options

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Genting Cruise Lines has launched its first regional Cruise Voluntourism campaign in Asia through Dream Cruises, as part of the group’s year-long 25th anniversary celebration.

This initiative featuring complimentary shore experiences allows passengers to participate in a series of voluntary activities across various Asian communities in different destinations.

The campaign first made its debut on Genting Dream during a three-night round-trip cruise (February 24-27, 2019) that departed Singapore to Penang and Phuket. It will be gradually rolled out across the Dream Cruises and Star Cruises fleet region-wide.

During the inaugural Cruise Voluntourism with Genting Dream, participants were invited to The Eden Handicap Service Center in Penang, where participants interacted and got to know the residents of the centre and also engaged in light maintenance around the facility, among other activities.

On the following day, when Genting Dream arrived at its next destination in Phuket, participants travelled to the Baan Kalim School – a school that was rebuilt when it was largely destroyed by the December 2004 tsunami. Participants had the chance to meet the students and helped to repaint the library and the meeting room, and children’s books were donated to the school’s library.

Dream Cruises and Star Cruises are offering Cruise Voluntourism options on selected departure dates, and will offer at least one voluntourism opportunity at designated destinations.

Itineraries will offer a wide variety of activities for guests to volunteer and donate their time including environmental conservation, cultural preservation, and supporting various institutions such as local schools, orphanages, seniors’ homes, handicapped centers, as well poverty relief efforts and more.

Tourism NZ launches new regional campaign for Singapore market

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From left: Air New Zealand's Jenni Martin; Singapore Airlines' Edwin Chiang; Tourism New Zealand's Steven Dixon; Dynasty Travel's Alicia Seah; and Chan Brothers Travel's Jeremiah Wong

Tourism New Zealand has launched a new region-specific campaign focusing on two North Island destinations (Wellington and Wairarapa) and three South Island destinations (Nelson, Marlborough and Canterbury).

This is in light of Singaporeans’ soaring interest in New Zealand as a holiday destination, where the annual number of visitors in 2018 increased to 61,464, a 30 per cent rise from 2014.

From left: Air New Zealand’s Jenni Martin; Singapore Airlines’ Edwin Chiang; Tourism New Zealand’s Steven Dixon; Dynasty Travel’s Alicia Seah; and Chan Brothers Travel’s Jeremiah Wong

Steven Dixon, regional manager South & South-east Asia, Tourism New Zealand, said: “These regions were chosen due to their connectivity, and the experiences and natural produce they offer. For example, you can shuck oysters and drink regional wines on a yacht in the Marlborough Sounds.

“Singaporeans are familiar with New Zealand’s iconic regions, but increasingly we are finding they want to branch out beyond the traditional tourist highlights. Singaporean travellers desire authentic experiences and want to ‘live like a local’ while on holiday and these new regions offer abundant opportunity to do so. With this launch, we want to encourage visitors to include the new regions into their itineraries and experience a different perspective on New Zealand.”

Calling Singapore an “incredibly valuable market”, Dixon revealed that more Singaporeans are heading to New Zealand than ever, with an increase of six per cent year-on-year. Of these, 30 to 55 per cent are repeat visitors.

This new regional focus is supported by two of Tourism New Zealand’s key airline partners, Air New Zealand and Singapore Airlines.

Jenni Martin, Air New Zealand’s head of South and South-east Asia, told TTG Asia: “To support the campaign, the airline has reduced up to 50 per cent of its fares for 41 domestic routes to 20 destinations in the country. This is the largest restructure to domestic fares Air New Zealand has made in 10 years, and is aimed at stimulating domestic tourism and regional dispersal.”

Similarly, Martin indicated that Singapore is a very important market, hence the launch of its first-ever global brand campaign in the country earlier in January.

“We want Singaporean travellers to stay longer, explore more widely, and enjoy our country in all seasons,” Martin added.

When asked about the campaign’s length, Dixon shared: “It will run for the next four months online and offline. We will then look at its performance, and explore whether there are other regions that we can look at.”

He added that this is the first time that Tourism New Zealand is promoting a market-specific strategy for Singaporean consumers as the market is “very mature”, compared to other markets like India where we “talk about New Zealand as a whole”.

Travel agency bigwigs Chan Brothers Travel and Dynasty Travel, which also participated in the panel discussion, said that New Zealand has always been a popular destination for both their customers, and the new regional focus is in line with the trend they are seeing among Singaporean travellers who are looking for more off-the-beaten-track destinations.

Alicia Seah, Dynasty Travel’s spokesperson, added: “New Zealand is a value-for-money destination, and with favourable exchange rates, Singaporeans are able to stretch their budget, and repeat travellers will definitely be interested.”

Jeremiah Wong, Chan Brothers Travel’s spokesperson, agreed: “This campaign will be very interesting for repeat travellers due to its off-the-beaten-path experiences. It’s also good for travellers looking for more immersive experiences. Wellington is a perfect location to start, as it’s a skip and hop away from the top of South Island.”

Chan Brothers Travel is hence currently developing small group tours, unique accommodation tours involving ecolodges and glasshouses, as well as photography expeditions for this campaign, all of which will be expected to launch later this year or the next, Wong told TTG Asia.

Centara unveils plans for global expansion, new luxury brand

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With a plan to double its portfolio to more than 130 properties by 2022, Thailand’s Centara Hotels and Resorts has revealed that expansion will involve going international and introducing a new luxury brand.

Since launching its five-year plan in late-2017, Centara has increased its 57 hotels to 68 in the last year. In 2019, it has set a goal of adding 22 properties to its swelling portfolio.

The latest to open is Centara West Bay Residences and Suites in the capital of Qatar, Doha. This marks Centara’s entry into its sixth country. A second 509-key Centara Grand property is slated to open in Doha before 1Q2020, with other projects planned or under development in Turkey, Cambodia, Indonesia and China. Four properties are slated to open in Laos by 2020.

Markland Blaiklock, Centara’s deputy chief executive, said: “Our vision is to go global and we are moving in that direction.” He added Centara is hoping to secure its first property in Japan.

As part of its expansion plans, Centara is creating a luxury line of hotels to add to its six current brands. This will feature new luxury properties while also upgrading existing hotels. Centara’s heritage property in Hua Hin will be the first hotel to be renovated and repositioned as a classic luxury property. A new wave of contemporary lifestyle luxury resorts and hotels will also be added, with the first expected to be launched in Koh Samui.

Said Blaiklock: “Some inspiration has come from what we see in (the Middle East), where we see a real opportunity to grow in the luxury area. The Hua Hin old railway hotel will be fully renovated and repositioned at a luxury level as an introduction into traditional luxury. We also plan to move into contemporary lifestyle luxury and are working on a project in Pattaya. We hope that will go ahead. If not, we will look elsewhere.”

Blaiklock said the brand concept is currently being developed.

Looking ahead, Centara plans to tap into the wellness market by developing a range of wellness products to be rolled out across the group. Centara is currently working on selecting a property to be included in the first launch list.

Said Blaiklock: “The new buzzword is wellness, and developing wellness retreats is in our plan.”

And it is looking to strengthen its presence in the Middle East, with discussions underway to open more properties in Oman. “This is a very important region with a lot of potential,” said Blaiklock.

He added the region serves as a gateway between the continents of Europe and Asia, with many of Centara’s clients using it as a stopover. Qatar will play a keyrole in Centara’s Middle East presence.

“We realise Qatar is still in early stages of development but Thailand not so many decades ago was too. It will take some time, but the elements of success are there.”

With huge growth on the horizon, this year will see Centara roll out new technology architecture across its hotels that includes new property management systems, a central reservation system and revenue management.

This year will also see Centara rebranded, with plans still being finalised before being unveiled to the public later this year. Upgraded digital platforms will also be launched in 2020.

Blaiklock said: “As we grow from 60 hotel to 130 hotels, we have to look at how we organise ourselves. It’s a very exciting time for Centara.”

Accor’s new lifestyle Tribe in the making

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Accor is launching a new lifestyle brand in the midscale segment, Tribe.

Tribe currently has one address, a 126-room property located near the botanic garden at Kings Park, Perth, Australia. Ten other openings are already scheduled to take place by 2022 in Europe and Asia-Pacific, totalling more than 1,700 rooms.

Accor expands portfolio and with launch of new lifestyle brand in the midscale segment

Gaurav Bhushan, chief development officer at Accor, said: “The pipeline of over 50 hotels currently being negotiated for the coming years leads us to believe that the Tribe brand will achieve significant growth all over the world including in gateway locations such as Paris, London, Singapore, Dubai Bangkok… It will be making its debut in 150 international destinations by 2030.”

Tribe guestrooms come with under-bed storage, smart TV, Nespresso coffee capsules and T2 teabags provided free of charge in place of a mini bar. A Grab & Go station is also available 24/7.

Properties under the new brand will also offer the Tribe Foods area – a café by day and bar by night – bicycle rental services, fitness centre and co-working areas.

In a statement, Accor said the new brand continues the “enforcement of its lifestyle ecosystem”, following Jo&Joe and partnerships with 25Hours, Mama Shelter and, more recently, sbe Entertainment.