TTG Asia
Asia/Singapore Friday, 24th April 2026
Page 951

Singapore, Hong Kong to start air travel bubble on Nov 22

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The inaugural air travel bubble (ATB) flight between Singapore and Hong Kong will kick off on November 22, allowing for leisure travel between the two places without the need for quarantine.

This marks the world’s first air travel bubble arrangement, after the pandemic forced the implementation of border restrictions globally.

Residents in Singapore will soon be able to travel to Hong Kong, under a bilateral travel bubble arrangement

Under the ATB, travellers between Singapore and Hong Kong will be subject to Covid-19 tests, in lieu of quarantine or stay-home notice. There will be no restrictions on the purpose of travel and no requirement for a controlled itinerary or sponsorship.

As a start, there will be one flight a day into each city, capped at 200 travellers per flight. This will be increased to two flights a day into each city from December 7. Travellers from both cities must travel on designated flights on Singapore Airlines (SIA) and Cathay Pacific.

If the Covid-19 situation deteriorates in either city, the travel bubble arrangements will be suspended, the Civil Aviation Authority of Singapore said in a statement on Wednesday.

Travellers must also meet the eligibility criteria and adhere to the prevailing border control measures and public health requirements of both cities, it added. More information is available here.

Transport minister Ong Ye Kung said: “The Singapore-Hong Kong Air Travel Bubble enables us to achieve two objectives at the same time – open up our borders in a controlled manner, while maintaining safety in our societies. While we may be starting small, this is an important step forward… It will be a useful reference for other countries and regions that have controlled the epidemic, and are contemplating opening their borders.”

The inaugural ATB flight from Singapore, SQ890, will depart on 22 November; while the inaugural ATB flight from Hong Kong, SQ891, will depart on 23 November, according to an SIA press release.

Customers who have existing bookings but do not meet the ATB requirements, or are travellers transiting through Singapore or Hong Kong and therefore not eligible for ATB flights, will have the option to be reaccommodated on SIA’s low-cost subsidiary Scoot instead.

However, passengers travelling on Scoot’s non-ATB flights must meet the entry requirements for Singapore or Hong Kong, and will have to serve either a stay-home notice or a quarantine.

All travellers are required to take a Covid-19 swab test 72 hours before the scheduled departure time of their designated ATB flight and obtain a negative test result. Upon arrival in Hong Kong, travellers from Singapore are required to take a second Covid-19 test, and must remain in the airport until their results are out. Travellers from Hong Kong arriving in Singapore are not subjected to another round of testing.

Conrad Clifford, IATA’s regional vice president for Asia Pacific, welcomed the impending start of the Hong Kong-Singapore ATB.

He said: “International air travel in Asia-Pacific is practically non-existent. Our latest figures for September show passenger demand at about 95 per cent below the same period last year. The Hong Kong-Singapore air travel bubble, though starting small, is a step in the right direction to reboot international travel in the region. We look forward to seeing Hong Kong and Singapore expand this arrangement with other destinations, and for other governments to adopt a similar approach.

“What is significant is that quarantine measures have been lifted for any travel between Hong Kong and Singapore, and is not limited to just business or essential travel. Replacing quarantine measures with Covid-19 testing will help in reopening borders, restore connectivity that jobs and the economy depend on, and give passengers confidence to travel.

“Standards and technological solutions will also be needed to facilitate the management, communication and verification of test results by the multiple stakeholders involved in the travel process. This is something we are working on with the parties in Hong Kong and Singapore.”

Technology a useful aid for travel reboot

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The use of contact tracing tools, GPS and Bluetooth, mobile phone applications, artificial intelligence, digital thermometers and wearable technology by governments have helped to restore confidence in people to resume some form of normal life even in the absence of a Covid-19 vaccine.

However, their application is not without obstacles, from privacy woes to information overload when multiple programmes are utilised.

In the sixth and final article by TTG Asia Media for the PATA Crisis Resource Center, TTG Asia’s Marissa Carruthers looks at the technologies and solutions available to support governments in their contact tracking and health tracking efforts, and finds out from specialised developers as well as travel and tourism industry leaders what an ideal solution would be to grant the public a reliable license to travel once more.

License to Travel is now available on the PATA Crisis Resource Center website.

Subscription model for hotels stokes curiosity

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A subscription model for hotels where customers pay a monthly fee to utilise rooms and facilities has been met with much curiosity but also limited interest among Asian hoteliers TTG Asia spoke to.

The business potential of the model was earlier discussed during a HICAP conference panel on October 23, where Pan Pacific Hotels Group’s (PPHG) CEO Choe Peng Sum expressed support for it.

A subscription model for hotels could improve advance cash flow

Choe said the model would supplement the group’s existing loyalty programmes, and would be a natural evolution of loyalty building with a growing emphasis on communities.

He opined that customers now seek greater flexibility, value savings and instant rewards – needs that the subscription model could satisfy instantly, compared to the delayed gratification offered by loyalty redemption programmes.

But for the model to work, a “mindset shift” is needed.

“Hotel stays are perishables – pay as you stay. The idea of pay now stay later through a paid membership is a foreign concept. It is a new wave for the hospitality sector, catering to a new generation of travellers, which players must recognise and come on board to,” he said, citing Inspirato as an example of a hospitality company that has launched a subscription-based service in 2019, offering its subscribers access to over 60,000 vacation homes, hotels and resorts around the world.

Choe told TTG Asia that the model could work for PPHG, which has “a plethora of high quality restaurants and bars in our hotels globally”.

“There is a huge potential for us to build up a community through our portfolio of hotels, resorts, services suites and dining outlets. We are exploring different models,” he said, pointing to PPHG’s dining collection in Singapore as a best fit – “a low hanging fruit” – for the subscription model.

“With five hotels here, we have a collection of close to 20 restaurants and bars. A shrewd next step would be to build a strong community of food lovers and diners through a subscription model to our Pan Pacific Dining Collection. Other possibilities could stretch to subscription models for regional business travels for SMEs and hybrid meeting spaces,” he elaborated.

Choe: subscription model could be applied to PPHG’s dining collection in Singapore

However, TTG Asia‘s conversations with other hoteliers in the region found less enthusiasm. Several hoteliers said the subscription model was still fairly new and unfamiliar.

A Hong Kong-based hotelier who requested anonymity, said it was not a concept the company has considered, or will likely consider in the immediate future.

Another hotel general manager in Hong Kong suggested that the subscription model could work better in Singapore, as the city-state has a strong presence of regional headquarters of multinational companies – a frequent-travelling segment that would find the concept beneficial.

However, he feared limited benefits for the hotel deploying the subscription model. “There is no flexibility. We’ll be in trouble if all our subscribers decide to come and stay on the same week of a month,” he said.

Instead of a subscription model, the general manager is pushing the sale of hotel coupons with face value, which companies can purchase and give away to staff as a form of performance bonus or reward.

Venessa Koo, COO of Taiwan headquartered Silks Hotel Group, also expressed uncertainty around the subscription model, saying that it will require a “very long-term commitment” to get off the ground.

She, too, is utilising a voucher system, which customers can buy in advance with discounts and use before expiry. This system is common in Taiwan, with Silks itself starting the voucher programme in 2011.

“Instead of collecting a monthly fee, it’s just one-off purchase,” Koo said, adding that this mitigates administrative problems that the subscription model could bring, such as resolution of unused rooms by the end of the month.

Koo said Silks is unlikely to adopt the model because “we need to make sure that we look after our guests’ interest and our own interest without making them feel that they are being scammed or taken advantage of”.

New GM takes the reins at Hilton Kota Kinabalu

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Hilton Kota Kinabalu has appointed Andrew Nisbet as general manager.

In his new role, Nisbet will oversee the day-to-day operations and spearhead the growth and development of the property.

Boasting more than two decades of hospitality experience for the Hilton Hotels & Resorts brand, he previously served as the cluster general manager at Hilton Hanoi Opera and Hilton Garden Inn Hanoi since 2015.

In 2014, Nisbet was based at Hilton Melbourne on the Park (now Pullman Melbourne On the Park) as general manager. He has also held positions in the areas of F&B, conference & banqueting sales, operations and general management.

Prior to that, Nisbet fast-tracked from the role of director of operations to hotel manager and finally to general manager in 2012 when he led the team at Hilton Queenstown Resort & Spa and Kawarau Hotel.

New DOSM for Holiday Inn Singapore Atrium

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Holiday Inn Singapore Atrium has appointed Shadab Amin as director of sales & marketing.

In his new role, Amin will manage all aspects of sales and marketing, including business development, customer relationship management, digital marketing, and brand and communication strategies.

Amin brings with him a decade of hospitality experience. He joined IHG in Manila and subsequently, moved to Crowne Plaza Muscat and Holiday Inn Resort Kandooma Maldives, before settling down in Singapore.

During his stint in Manila, Amin played a pivotal role in laying the foundation of IHG’s India global sales team, while at Muscat and Maldives, he held key sales positions that drove revenue targets.

After moving to Singapore in 2017, Amin joined Holiday Inn Singapore Atrium as a senior business development manager. During his three-year tenure in Singapore, he grew progressively to the position of director of sales.

Thailand crafts new scenic tourist routes

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Thailand’s Department of Rural Roads, Ministry of Transport is developing three scenic tourist routes in the south, centre and north-east of the country that will enhance the destination’s tourism competitiveness and appeal.

The routes are the Southern Coastal Road or Thailand Riviera connecting destinations along the western coast of the Gulf of Thailand from Samut Prakan province to Narathiwat province; the Naga Withi route along the Mekong River from Loei Province to Ubon Ratchathani province; and the Burapha Khiri route passing through Nakhon Nayok, Nakhon Ratchasima, Prachin Buri and Sa Kaeo provinces.

Chumphon province, known for coral reefs and long beaches, is on the Southern Coastal Road scenic route

Promising a safe, comfortable and picturesque travel experience, the routes will see the improvement of existing road sections as well as creation of new ones. It will also create job opportunities for the local people, said Pathom Chaloeywaret, director-general of the Department of Rural Roads.

As the longest of the three scenic routes, the Southern Coastal Road is divided into four phases, with construction ongoing now on the Samut Songkhram to Chumphon (Phase 1) and Chumphon to Songkhla (Phase 2) sections. They are set for completion in 2023 and 2026 respectively. Construction of the Samut Prakan to Samut Songkhram (Phase 3) section is expected to begin in 2023, the same year in which design work is scheduled for the Songkhla to Narathiwat (Phase 4) section.

Work on the Naga Withi route is set to begin in 2022 while Burapha Khiri route is currently in the design stage.

Asians far more cautious about travel post-lockdown: Inmarsat study

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Singapore-Malaysia causeway light rail link project to begin end-November

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The much-delayed JB-Singapore Rapid Transit (RTS) Link that connects Bukit Chagar in Johor Baru with Woodlands in Singapore may finally break ground at the end of this month, following a virtual launch planned on November 22 in conjunction with the birthday of the sultan of Johor Ibrahim Sultan Iskandar.

Sultan Ibrahim Sultan Iskandar meets with Malaysia Rapid Transit System representatives on the RTS Link project; photo by The Johor Royal Press Office

The Johor Royal Press Office said the ruler has been presented with project details, including launch arrangements and final designs for the station.

The RTS Link is expected to ease causeway congestions, improve connectivity between the two countries and generate shared economic and social benefits. When complete, it will be a standalone Light Rail Transit (LRT) System with the capacity to serve up to 10,000 commuters during peak periods, for every hour and in each direction.

Accor, sbe take Mondrian down under

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Australia’s first Mondrian hotel and branded residences will open on a prime beachfront location at Burleigh Heads on the Gold Coast, making it one of nine new Mondrian properties to open globally by 2022.

Mondrian Gold Coast will be part of a dual tower development that sits on the corner of First Avenue and The Esplanade Burleigh Heads. Occupying separate wings, the hotel and residence units will be connected by a three-level podium that acts as the building’s common space and hub of activity, including a state-of-the-art fitness centre, spa, restaurants, and swimming pools, all overlooking the world-famous beach and Burleigh Headland National Park.

Mondrian Gold Coast is among nine Mondrian properties to open worldwide by 2022

The expansion of the Mondrian brand follows Accor’s 2018 partial acquisition of sbe.

Chadi Farhat, COO of sbe, said: “With five open properties, nine in development, and six more to be announced, Mondrian has established itself as one of the strongest brands in the sbe lifestyle portfolio, showing staying power for the long-term.”

Accor and sbe have bookmarked Thailand and Vietnam here in Asia-Pacific for Mondrian developments. The region welcomed the first Mondrian property in August, with the opening of Mondrian Seoul Itaewon in South Korea.

Accor Pacific CEO Simon McGrath said Mondrian Gold Coast reflected the company’s commitment to developing innovative, lifestyle-oriented hotels alongside sbe.

“With the Mondrian brand, sbe creates destinations within the destination, bringing together regional authenticity with sophisticated design, creative programming and a lively bar and restaurant scene. Mondrian Gold Coast will be the embodiment of this philosophy: providing residents and guests with elevated hospitality experiences that match the beauty and vibrancy of Australia’s Gold Coast region,” said McGrath.

Wyndham Rewards gifts free stays to essential frontline workers

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