TTG Asia
Asia/Singapore Wednesday, 8th April 2026
Page 932

Scratching the travel itch

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As cities and countries in Asia start easing their quarantine orders, the strong itch to travel has begun bubbling forth. Mirroring the successes of China’s domestic travel trends, other Asian countries with accessible state borders are seeing activity peak in the period leading up to public holidays.

Data from Adara showed a spike in hotel searches towards the end of August across Taiwan, Japan and South Korea, in the lead-up to the Mid-Autumn Festival and its accompanying public holidays. Owing to the resumption of domestic flights, larger countries like China and India have demonstrated positive growth in travel figures across August and September.

Domestic crowds throng the area around Tokyo’s Sensoji Temple this October amid Japan’s Go To Travel campaign to revive its ailing tourism industry

Even in smaller markets such as Singapore and Malaysia, where travel restrictions persist, residents are satisfying their wanderlust with increased demand for staycations.

Luxury group Belmond reported “a steady run of bookings” since the reopening of its Asia properties from July 1, “albeit off very low base”, shared Iain Langridge, its divisional managing director Asia Pacific.

Carolyn Corda, Adara CMO, said: “Even as success in containing the pandemic plays out differently across the region, insights from the Adara Traveler Trends Tracker reveal a gradual increase in travel intent from Asia-Pacific travellers over the third quarter of 2020.”

Recognising that the domestic trend is here to stay, governments and businesses in Asia-Pacific have pivoted their strategy inwards. The Taiwanese government is providing individual travellers a one-time subsidy for hotel stays of up to NT$2,000 (US$70).

Following the success of its island-hopping itineraries, Dream Cruises has debuted Discover Taiwan sailings onboard Explorer Dream.

Similarly, the Singapore Tourism Board (STB) is giving all adult Singaporeans S$100 (US$74) in digital vouchers this December to spend on staycations, local tours and attractions.

Over in Hong Kong, residents are eligible to join a free local tour by spending at least HK$800 (US$103) at brick-and-mortar retail and dining outlets in the city, under a new initiative by the Hong Kong Tourism Board to spur domestic consumption.

Facilitating recovery
With the restoration of international travel as the ultimate goal, countries are training their eyes on potential travel bubbles and corridors.

Such bilateral arrangements “appear to have greater feasibility in the region, and are swiftly being established”, noted Corda.

For instance, green lanes have been established for essential and official travel between Singapore and Malaysia, Brunei, Indonesia, South Korea, India and selected regions in China.

Singapore and Hong Kong have also established the world’s first air travel bubble, allowing for leisure travel on dedicated flights without the need for quarantine or a controlled itinerary. Unfortunately, due to a spike in Covid-19 cases in Hong Kong, the travel bubble which was originally scheduled to start on November 22, has been delayed till next year.

Elsewhere, the UK has expanded its travel corridor to include several Asian countries, such as Japan, Taiwan, Malaysia, Singapore, Vietnam and Thailand. On October 28, Germany joined in with a reciprocal green lane for essential travel with Singapore.

Belmond’s Langridge shared that the company is “maintaining a keen eye on longhaul inbound markets”, in hopes that “more countries in Europe will follow suit for the 2021 season”.

Luxury leads the way
Conversation about international travel bubbles has sparked interest in the luxury market, which some experts speculate will be the first segment to recover, with private travel emerging as a “more popular travel option”, said Nicole Robinson, CMO, andBeyond.

This trend has been observed in China where some hotels in the luxury segment have seen occupancy rates shoot past 2019’s figures since reopening in March, with the inflection point being the Labour Day week in May.

Noting this pattern, Singapore has jumped at the chance to develop experiences targeting the rich.

STB CEO Keith Tan explained: “With fewer flights and more requirements for testing and certification, any travel that resumes in the coming months will likely be more expensive than before. Hence, international travel is likely to be limited to more affluent travellers, at least in the short- to medium-term.”

Tan speculated that when borders reopen, Singapore is “likely to see travellers arrive in smaller groups, with a desire for more exclusive, personalised experiences”. In anticipation of this demand, STB is collaborating with Adobe to develop the One Singapore Experience, a programme assisting businesses and attractions with using data analytics to create bespoke and engaging products.

Other concerns from visitors of the future include a heightened desire for physical and mental wellness, predicted Tan, alongside more eco-friendly business practices and sustainable surroundings.

Leaning into this trend, Belmond will continue to pursue a hyper-localisation strategy, “focusing on markets where it will be easier to travel to from Singapore – for instance, Thailand, and other parts of Asia”.

He added: “Coming from an island nation, Singaporeans are accustomed to getting on a plane for a short getaway. We expect short weekend trips among this demographic to continue to be popular. We are anticipating more travel within Asia as Singaporeans and Singapore residents explore more of their own backyard and seek extended, private and inherently safe escapes.”

And as regional tourism opens up, andBeyond’s Robinson opined that consumers may prefer to travel within a single country, noting a rise in demand for “simpler itineraries without having to cross too many borders”.

Still, a fragmented consumer demographic is to be expected, said Corda, as the recovery pace will vary across geographical markets. With the term “revenge travel” being coined to describe the pent-up travel demand, this behaviour will play out differently across different segments and markets.

Corda advised: “Even though Asia-Pacific may be poised for a gradual resumption of regional travel in the coming months, there are challenges in predicting traveller behaviour with absolute accuracy.

“Rather than attempting to forecast sweeping trends across the region, travel marketers would benefit from tracking a wide range of consumer data from an array of data streams, and using extracted insights to ensure individual campaigns are tailored and relevant to audiences.”

Maintaining presence

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Although South Korea’s borders have not completely reopened, its capital, Seoul is actively preparing for tourists’ eventual return.

Its top-of-mind initiatives include promotional videos by famous South Korean boyband BTS, where the seven members presented the city’s charms, hidden spots and activities. This is how Seoul Tourism Organisation (STO) brings Seoul to the global audience, instead of waiting for visitors to come to them. The videos are a hit, reaching 100 million views in the first 10 days.

Seoullo 7017, an elevated, linear park

Meanwhile, attractions such as museums and theatres are taking the virtual route, with many creating online tours, exhibitions and performances to remain connected with audiences globally.

As business survival is crucial to weathering Covid-19, STO is financially supporting travel agents, adding on to assistance offered by the central government. STO also continues to support industry stakeholders through the Discover Seoul Pass.

On the MICE front, Seoul has added Nodeul Island – an island in the middle of the Han River that has been transformed into an Ecological Park – to its unique venue list. A Jamsil MICE complex is also under development, set for completion in 2025.

Seoul Convention Bureau (SCB) currently offers two types of support – international conferences, and corporate meetings/incentives. In light of the current crisis, support for hosting online or hybrid events has also been shifted to the top of the revised PLUS Seoul programme.

SCB has lowered the minimum number of participants for corporate events from 50 to 20. A Discover Bleisure Charms of Seoul was also recently published, to help corporate groups inject local experiences into itineraries.

SG-HK travel bubble delayed till 2021

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Destinations target APAC’s super-rich for swifter rebound

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Tourism players near and far are clamouring for a slice of Asia-Pacific’s ultra-wealthy pie, as the luxury market looks set to be among the first to rebound when travel resumes.

Gearing up to tap into that market, destinations are drawing up exclusive itineraries, re-packaging products and launching marketing campaigns targeting the region’s luxury travellers.

Luxury market poised to be at the forefront of recovery when travel rebounds

Speaking at the virtual ILTM World Tour Asia Pacific, Winston Chesterfield, director and founder of Barton Consulting, said: “Asia-Pacific is the fastest-growing region in terms of population, number of high-net-worth individuals (HNWIs) and total wealth. Given this, and their overall spend on luxury travel, there is going to be very strong growth from the region in the future.”

According to ILTM APAC and the Global Travel Recovery Report 2020, while HNWIs only form 0.15 per cent of Asia-Pacific’s overall population, they contribute 48 per cent to total global luxury travel universe (GLTU) spend.

Additionally, research carried out in 3Q2020 by luxury and wealth researcher ALTIANT revealed that Asia is home to the most HNWIs who claim money remains no object at 34 per cent. Meryam Schneider, vice president of marketing and partnerships, referred to this psychology as “revenge spending”. She noted: “These may be the most carefree spenders in the coming months.”

Schneider added in the short- to mid-term, the region’s HNWIs will travel within Asia. Rural areas with exclusive curated packages designed for families and small groups are predicted to be popular. She advised: “There needs to be customised marketing for the highest end of clients, with a special focus on Asians.”

Noting the potential, destinations across the globe are putting in place plans to lure this prime market to their shores.

Tourism Ireland has launched a luxury travel strategy to attract ultra-high-net-worth individuals (UHNWI) and HNWI travellers. Additionally, it has procured industry experts to advise on how to capture high rollers and prepare Ireland’s wealth of products for the world’s most wealthy.

Aisling McDermott, Tourism Ireland’s Middle East and Asia manager, said: “We know this market will come back first and we need to be ready. We have invested very heavily and are very much focused on targeting luxury travellers.”

McDermott added prior to Covid-19, 80 per cent of the country’s HNWIs came from the US, 15 per cent from Australia and New Zealand, and the remaining five per cent from the rest of the world. She said: “It is this five per cent I am targeting right now.”

In Japan, the private and public sector have been working together to form the Fujisan Luxury Tourism Consortium (FLTC). The initiative will officially launch in April and has curated a series of exclusive itineraries in and around Mount Fuji.

Tatsuya Masubuchi, CEO of HNWI consultancy Root and Partners which helped form the consortium, said the aim is to focus on small groups of less than 10 HNWIs. Activities include luxury hikes to previously unvisited parts of the area, helicopter transfers and exclusive wellness programmes that tap into the revered mountain’s sacred springs.

With Japan slated to form travel bubbles with various Asian countries first, Masubuchi is confident itineraries that offer pristine nature away from the crowds in spiritual surroundings will appeal to Asia’s big spenders.

In October, Luxury Travel Vietnam rebranded and expanded its services offering high-end, tailor-made tours across Vietnam, Cambodia, Laos, Thailand and Myanmar. Operating as Lux DMC Travel, its products now cover all of South-east Asia, Japan and Korea.

Pham Ha, CEO, said: “It’s forecast there will be an increase in high-end tourists who have a demand for travelling after Covid-19. Therefore, our expansion will help us offer more choice. After Covid-19, attracting more customers from the luxury market will help us to recover our business quicker.”

In the wake of the pandemic, the company has recruited travel experts, changed its marketing strategies, and designed a raft of itineraries to cater to the shift in demand from high-end travellers and new markets.

In spite of this appetite for Asia’s elite, Nick Ray, product director at Hanuman Travel which predominantly works with Europe and the US, said switching direction during Covid-19 times is far from easy.

He explained: “Everyone would like to pivot towards this market but it doesn’t happen overnight as there are already many companies with established partnerships. This can take a long time and is usually done by attending trade shows or visiting a country to have face-to-face meetings. Obviously, we can’t do that right now.”

However, he predicts that when borders start to reopen, there will be a surge in tourism companies switching from B2B to B2C. He said: “This will happen quickly as there will be a massive pent-up appetite for travel to tap into.”

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Wyndham to make Grand debut in Australia come 2024

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ASEAN Tourism Forum pushed to 2022

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A&K selects Martin Froggatt for group leadership position

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Abercrombie & Kent has appointed Martin Froggatt as executive vice president, destination management and member of the Global Management Board.

This new role encompasses global leadership across A&K’s DMCs; of over 55 offices in more than 30 countries, and its luxury riverboat and lodges brand, Sanctuary Retreats.

Froggatt joins the business with over 25 years experience in the travel industry with brands such as Walt Disney Attractions, TUI and Travelopia in both the UK and the US.