TTG Asia
Asia/Singapore Monday, 22nd December 2025
Page 756

In pursuit of wellness

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European destinations are hoping to lure Asia-Pacific’s elite travellers seeking wellness tourism once travel resumes.

While the wellness movement was taking off pre-pandemic, it is predicted to soar once borders reopen and travel-starved tourists seek holidays to balance the body and mind after many months of confinement. Readying for that rebound, destinations across Europe are lining up carefully-curated wellness agendas targeted at Asia-Pacific markets.

Wellness tourism expected to see healthy growth post-Covid

Encouragingly, a recent study by ILTM and Barton revealed Asia-Pacific travellers are not only searching for wellness-orientated trips in the region, but everywhere they go.

According to the research, Asia-Pacific high-net worth (HNW) travellers spend US$2.4 billion on wellness activities on their trips, compared to US$9.6 billion among global HNW travellers. Asia-Pacific’s overall spend on the same is US$5.1 billion compared with US$23.7 billion globally.

Chinese international travellers were found to spend about US$1.7 billion annually on wellness activities – 33 per cent of Asia-Pacific’s total spend. The nation’s HNW outbound spend is US$799 million.

Jessica Rideout, spokesperson of VisitScotland’s China and emerging markets department, said prior to the pandemic, Scotland was enjoying an annual increase in visitors from China that positioned it as Scotland’s leading developing market.

The destination is currently getting ‘China-ready’ in anticipation of the market reopening borders. Rideout said: “China will be driving our marketing and we are looking to rebuild what we already had pre-pandemic with China.”

She added India, South Korea, Japan and Australia are also strong markets from Asia-Pacific. More efforts will be ploughed into promoting Scotland to the emerging markets of Indonesia, Malaysia and Thailand, with the wellness agenda featuring heavily in promotional campaigns. Once possible, VisitScotland will join forces with VisitBritain to jointly host familiarisation trips with key Asia-Pacific source markets.

In 2019, VisitScotland launched a general wellness campaign in response to rising global demand. Realising its ever-growing potential in the wake of Covid-19, in June, it launched a water wellness campaign to push activities that take place on its thousands of kilometres of coastline, lochs and rivers.

Rideout remarked: “In response to the pandemic, there have been new realms created in terms of wellness and this will be very important going forward. With Scotland’s open spaces, fresh air and plentiful water, wellness is very popular for us.”

As a playground for the rich and famous, Monaco on the luxurious French Riviera has pledged to continue to tap into Asia-Pacific’s swelling number of elite travellers seeking restorative getaways.

Benoit Badufle, who represents the Monaco Government Tourist and Convention Authority in Asia, said: “Monaco has positioned itself as a global leading medical and wellness tourism destination. Demand for this type of tourism is expected to grow once people are again able to travel, and we are promoting Monaco’s range of offerings.”

In July, hotels in Monaco recorded 70 per cent occupancy compared with 39 per cent in 2020. Visitors were mainly domestic, Belgian and Swiss, with American and Middle Eastern clients also flying in. Badufle predicts that once borders in Asia-Pacific reopen, the destination will welcome arrivals from the Asia-Pacific region, especially China.

Asia-Pacific is also of importance to Spain. Australia and New Zealand have traditionally been strong performers, with Thailand and Indonesia showing signs of growth pre-pandemic. Future promotion will also target Vietnam and Brunei.

The destination is pushing its wellness agenda too, boasting 112 spa areas countrywide. The northwest region of Galicia is famed for its upmarket spa experiences, southern Spain is renowned for its facials, while Valencia in the south-east recently started promoting its variety of health and wellness offerings.

Vien Cortes, regional market analyst for Turespaña, said: “We are very strong on wellness tourism and offer some unique experiences. The spa concept in Spain is very different to what we see in South-east Asia and is more focused on the therapeutic side, which is interesting for Asia-Pac ific visitors.”

Switzerland Tourism is also ramping up its wellness focus, and has its sights set on the Asia-Pacific market. Batiste Pilet, Switzerland Tourism’s director for South-east Asia, said: “As consumers become more and more aware of their health, tourism is also impacted by this change. As a result, we have launched a health tourism campaign spanning from spa and wellness all the way to medical travel.”

He added that as a longhaul market, the Asia-Pacific region is one of Switzerland’s most important source markets for wellness and medical tourism. China is the main focus, where outbound wellness and medical travel will be a “booming trend” post-Covid.

In 2020, Switzerland Tourism launched a campaign in China, based on feedback from medical and hospitality institutions that noted rising demand. Pilet noted that there had also been growing demand out of South-east Asia for programmes that Switzerland is strong in, such as detox and addiction rehabilitation.

Said Pilet: “We except this segment to boom (post-lockdown) as consumers have never been that health-conscious and Switzerland’s cleanliness, reliability and natural beauty are more attractive values than ever before.”

Locanation booking platform launches with zero-commission model, direct marketing channel for Thai hotel partners

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A Bangkok-based start-up has launched what is said to be a first ever social travel marketplace that intends to give OTA giants a run for their money and which will not charge merchants a commission for transactions.

Locanation features hotel partners that offer their own attractive promotions to win over travellers, with the platform open for bookings today on October 1. It will also be the world’s first hotel booking platform that enables travellers across the world to communicate in Thai, English and Mandarin directly with hoteliers as well as representatives of restaurants, cafes, and entertainment venues, according to CEO and founder, Pepe Arunanondchai.

Locanation enables travellers across the world to communicate in Thai, English and Mandarin directly with tourism merchants

Pepe told TTG Asia that the platform draws on the lessons acquired from his Alternative State Quarantine (ASQ) and Phuket Sandbox booking platform.

He pointed out the OTAs typically require hotel partners to pay commission fees of as high as 30 per cent of transaction, and have limited means for hotels to directly inform travellers of promotions.

While hotels are increasingly avoiding these issues by going direct to the customer, Pepe said more than 70 per cent of hotels in Thailand, namely the local boutiques and non-chain hotels, still lack online reservation capability.

Locanation has the support of the Tourism Authority of Thailand (TAT), being one of the winning teams in the TAT Travel Tech Startup Season 2.

Pepe hopes that Locanation can drive recovery for Thailand’s tourism industry, and aims to have 20,000 hotels signed onto its platform by 2022.

In the first launch phase, Locanation will prioritise the domestic travel market. When Thailand is fully reopened to international travel, Locanation will begin its focus on foreign markets.

Locanation’s domestic tourism direction in the beginning will come in handy as TAT works to kick off phase three of its domestic travel campaign, We Travel Together. Through this scheme, the government offers Thai residents a range of travel subsidies on hotel accommodation, domestic flights and tour packages.

Australia to end 18-month travel ban in November

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Vaccinated Australian citizens and permanent residents will be able to travel abroad from November, as the government puts an end to its tough Covid-19 travel restrictions which have been in place since March 2020.

Reopening of Australia’s international borders is dependent on the establishment of home quarantine in Australia’s eight states and territories, said prime minister Scott Morrison on October 1. As the timeline of establishing home quarantine systems will be set by state and territory authorities, some parts of the country will reopen sooner than others, he added.

Fully vaccinated Australians will soon be able to travel inter-state and serve a shorter seven-day quarantine at home; Sydney, the capital of New South Wales, is one of the regions with the highest vaccination rate

The home quarantine programme will allow vaccinated residents to be isolated at home for seven days upon their return, instead of completing the requirement in a hotel. However, hotel quarantines lasting 14 days remain for returning Australian residents who are not vaccinated.

The exact timing of the border reopenings will also depend on when Australian states reach their 80 per cent vaccination targets, and crucially on local political approval.

According to news reports, New South Wales has achieved a 64 per cent fully vaccinated population aged over 16. The number is expected to grow to 80 per cent by end-October.

In the next stage, Australia will look into permitting foreign arrivals as well as establishing quarantine-free travel with countries such as New Zealand when it is safe to do so.

Malaysia tourism players take travel bubble disruptions in their stride

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Inbound tourism players in Malaysia have expressed support for a cautious tourism reopening for the country, as authorities decide to indefinitely suspend a travel bubble for Tioman Island and Genting Highlands that was meant to set in on October 1.

The postponement was announced by Kamaruddin Ibrahim, general manager of Tourism Pahang, which oversees the region where Tioman Island and Genting Highlands are located, on September 28. Kamaruddin said the decision was based on a statement by prime minister Ismail Sabri Yaakob on September 22 that specified a need for a 90 per cent vaccination rate of the adult population before tourism destinations can reopen and interstate travel can resume.

Tioman Island (pictured) and Genting Highlands are supposed to reopen to inter-state travel on October 1

Malaysia is likely to hit this target in mid-October.

Malaysian Inbound Tourism Association president, Uzaidi Udanis, said that while the trade wanted Tioman Island and Genting Highlands to reopen as soon as possible, they recognised that reopening must take place in safe and responsible ways.

“The (Covid-19) virus is very dynamic and I believe the government knows what is best,” remarked Uzaidi, adding that Kamaruddin’s decision was only a “temporary setback” for tourism stakeholders.

Adam Kamal, general manager, head of contracting & domestic market, ICE Holidays, told TTG Asia: “We have already waited for 18 months, so another few more weeks will not make a big difference. In fact, we are preparing for the whole country to reopen for domestic tourism and we believe this will be soon.”

In view of changing decisions, Nigel Wong, secretary-general, Malaysian Association of Tour and Travel agents, urged “proper planning and communication (as well as) a clear roadmap” for the industry, in order to avoid confusion over tourism reopening decisions made by different authorities.

Earlier on September 21, minister of tourism, arts and culture Malaysia, Nancy Shukri had announced that her ministry had proposed to the Special Committee on Covid-19 Pandemic Management that Melaka, Tioman Island and Genting Highlands should be allowed to reopen on October 1, and that her ministry was fine-tuning the SOPs on reopening tourist destinations on the mainland.

However, two days later, Melaka’s chief minister, Sulaiman Md Ali, overwrote the plan with a decision to not reopen Melaka to interstate travellers until 90 per cent of the adult population in Malaysia had been fully vaccinated.

Discover tropical perfection in Phuket and Phang-Nga

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Brought to you by the Tourism Authority of Thailand

Phuket’s beaches are more pristine and beautiful than ever; Promthep Cape pictured

Thailand’s launch of the Phuket Sandbox programme on July 1, 2021, and the Phuket Sandbox 7+7 Extension on August 16, 2021, gave the world the highly-anticipated signal that the destination are once again ready to amaze visitors – this time with all the necessary health and safety measures in place.

Explore the Phuket Old Town for vibrantly presented and well preserved Sino-Portuguese townhouses

Phuket’s beaches are more pristine and beautiful than ever, each one offering its own individual vibe and atmosphere, from the energetic buzz of Patong and its restaurants, shops and souvenir stalls to the relaxing settings of Kata, Karon, Nai Harn and Mai Khao with their silky-soft sands and glistening waters gently caressing the shoreline.

Away from the glorious beaches, visitors can as always discover much in the way of culture and heritage, soft adventure and family-friendly tropical fun. Whether it is visiting the island’s glittering temples and shrines, thrill-seeking on zipline rides and 4WD excursions through lush jungles, or discovering the picturesque beauty of landmark locations like Promthep Cape, Krathing Cape, and Karon Viewpoint to make that perfect photograph, Phuket does not disappoint.

Phuket is a wellness haven, with many world-class spas within hotels and resorts offering rejuvenating treatments

Health and wellness opportunities abound for those seeking the chance to rejuvenate and recharge in the tropical surroundings of dedicated spa resorts and world-class spas at many a hotel and resort. Delicious cuisine created with the freshest seafood and tantalising, exotic ingredients can be found the island over, positioning Phuket as a gastronomical destination of international renown and earning its place in UNESCO Creative City listing. Community-based tourism experiences provide the opportunity to appreciate a unique and fascinating local way of life.

Khao Lak on Phang-Nga’s coastline provides a serene escape from the city’s hustle and bustle

Directly north of Phuket on the mainland, Phang-Nga’s stunning landscape vistas must not be missed. This natural beauty is best appreciated from famous Samet Nangshe Viewpoint, with spectacular 180-degree views across Phang Nga Bay and its many limestone formations and small islands. Among the area’s islands is Ko Yao Noi, featured in the James Bond movie The Man With The Golden Gun. And when the sun sets, the Milky Way comes into view.

On the Phang-Nga coastline, the 20km stretch of beaches in Khao Lak make for a serene, welcoming and idyllic sun, sea and sand experience to remember. Here, the days are quiet and unrushed, and one could be excused for thinking they had discovered an untouched tropical hideaway – from an enchanting shoreline to jungle-clad mountain backdrops.

There is no better time than now to visit Phuket and Phang-Nga, two delightful jewels in the ever-dazzling crown that is the tropical paradise of southern Thailand, where shimmering seas, beautiful beaches and countless off-shore islands await travellers.

To begin your journey to Thailand, visit www.tatnews.org/.

amazingthailand

European hoteliers get a boost from Agoda’s travel campaign

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Agoda has launched its Welcome Back to Europe campaign to help property partners in Europe capitalise on early international travel demand and drive incremental bookings.

Participating accommodation providers will benefit from Agoda’s multi-channel promotion aimed at the growing market of inbound travellers. Welcome Back to Europe will be rolled out across several marketing touchpoints, including a dedicated landing page for international travel to Europe, social media campaigns, customer and affiliate marketing.

Agoda’s Welcome Back to Europe campaign will support accommodation partners in their road to international tourism recovery; Piazza Navona, Rome pictured

“As the travel industry begins to recover, we want to make sure our hotel partners are best placed to get a head start in capturing that demand. While intra-region travel has dominated summer plans in Europe, more international markets are lifting travel restrictions, including like the US, Singapore, the UAE and India to name a few,” said Errol Cooke, vice president, partner services, Agoda.

“In our soft launch phase, hundreds of hotels have already offered additional discounts to international travellers and enjoyed the benefit from these incremental bookings. We are confident that Agoda’s Welcome Back to Europe programme will help all our hotel partners, as we work together to bring back travellers,” Cooke added.

Italy retains top spot as the most popular destination for international travellers

According to Agoda’s booking data, Italy retains top spot as the most popular destination for international travellers, when compared to the same period (July 1 to September 18) in 2019. Spain climbs two places to number two, knocking the UK to fifth place, while Greece jumps seven spots to third place. Germany has lost her position in the top five, and now takes seventh position.

InterContinental celebrates diamond anniversary with unique offers

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As InterContinental Hotels & Resorts turns 75 this year, guests are invited to join in the celebrations through a series of limited-time offers, ranging from sparkling anniversary cocktails to exclusive stay experiences.

The offers are available from now till April 2022 and across numerous properties worldwide. Participating properties in Asia-Pacific include Grand InterContinental Seoul Parnas, South Korea; InterContinental Maldives Maamunagau Resort, Maldives; InterContinental Danang Sun Peninsula Resort, Vietnam; and InterContinental Phuket Resort, Thailand.

InterContinental Phuket Resort, Thailand’s anniversary special deal promises a luxurious stay and destination experience

At InterContinental Maldives Maamunagau Resort, for instance, the exclusive Diamond Anniversary luxury experience (priced from US$75,000++ for six adults) begins with a private seaplane charter from Malé to the resort, where guests will enjoy a five-night stay in one of the spectacular Three-Bedroom Residences with specially curated private dining experiences throughout the stay.

Exclusive use of the resort’s luxury yacht offers a chance to explore the crystal-clear waters of the Raa Atoll, nestled close to the UNESCO Biosphere Reserve. Those looking to get closer to nature will relish the opportunity to swim with the country’s largest known population of manta rays, alongside the resort’s resident marine biologist.

At InterContinental Phuket Resort, Thailand, a three-day/two-night experience in a three-bedroom villa awaits (US$15,500 for two guests), along with a chauffeured ride to and fro the airport by Maserati, in-villa champagne breakfast, 90-min signature Sati Spa treatment by HARNN, a fine-dining Thai dinner, a day cruise with exquisite lunch paired with more champagne, and more.

InterContinental’s celebratory drink, named InterContinental75, will be served at over 130 hotels and resorts in the global portfolio. It is a reimagination of the classic cocktail, French 75, and is created in partnership with Piper-Heidsieck Champagne and The Botanist Islay Dry Gin. Select hotels and resorts will also craft cocktail variations inspired by their destination and local ingredients.

As part of the 75th anniversary celebrations and IHG’s Journey to Tomorrow commitment, the hotel company will donate US$75,000 to Water.org, supporting 15,000 people to gain access to clean water through sustainable, locally owned and run projects.

Governments’ response to Delta variant hampers August domestic traffic recovery

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Recovery in air travel has decelerated in August 2021 compared to July 2021, as government actions in response to concerns over the Covid-19 Delta variant cut deeply into domestic travel demand.

Total demand for air travel in August 2021 (measured in revenue passenger kilometers or RPKs) was down 56.0% compared to August 2019. This marked a slowdown from July, when demand was 53.0% below July 2019 levels.

Concerns over Covid-19 Delta variant hindered air travel recovery in August

This was entirely driven by domestic markets, which were down 32.2% compared to August 2019, a major deterioration from July 2021, when traffic was down 16.1% versus two years ago. The worst impact was in China, while India and Russia were the only large markets to show a month-to-month improvement compared to July 2021.

International passenger demand in August was 68.8% below August 2019, which was an improvement compared to the 73.1% decline recorded in July. All regions showed improvement, which was attributable to growing vaccination rates and less stringent international travel restrictions in some regions.

“August results reflect the impact of concerns over the Delta variant on domestic travel, even as international travel continued on a snail’s pace toward a full recovery that cannot happen until governments restore the freedom to travel,” said Willie Walsh, IATA’s director general.

“In that regard, the recent US announcement to lift travel restrictions from early November on fully vaccinated travelers is very good news and will bring certainty to a key market. But challenges remain, September bookings indicate a deterioration in international recovery. That’s bad news heading into the traditionally slower fourth quarter,” Walsh added.

Among international passenger markets, Asia-Pacific suffered the heaviest tumble in August 2021 against the same month in 2019

International passenger markets
European carriers’ August international traffic declined 55.9% versus August 2019, significantly bettering the 63.2% decrease in July compared to the same month in 2019. Capacity dropped 45.0% and load factor fell 17.7 percentage points to 71.5%.

Asia-Pacific airlines saw their August international traffic fall 93.4% compared to August 2019, barely improved over the 94.5% drop registered in July 2021 versus July 2019 as the region continues to have the strictest border control measures. Capacity dropped 85.7% and the load factor was down 44.9 percentage points to 37.9%, by far the lowest among regions.

Middle Eastern airlines had a 69.3% demand drop in August compared to August 2019, improved upon the 73.6% decrease in July, versus the same month in 2019. Capacity declined 55.0%, and load factor deteriorated 26.2 percentage points to 56.2%.

North American carriers experienced a 59.0% traffic drop in August versus the 2019 period, much improved on the 61.7% decline in July compared to July 2019. Capacity sank 48.5%, and load factor dipped 18.0 percentage points to 70.3%.

Latin American airlines saw a 63.1% drop in August traffic, compared to the same month in 2019, improved over the 68.3% decline in July compared to July 2019. August capacity fell 57.3% and load factor dropped 11.4 percentage points to 72.6%, which was the highest load factor among the regions for the eleventh consecutive month.

African airlines’ traffic fell 58.5% in August versus two years’ ago, somewhat improved over the 60.4% decline in July compared to July 2019. August capacity was down 50.1% and load factor declined 12.7% to 63.0%.

An August outbreak caused China’s domestic traffic that month to fall 57% against the same month in 2019

Domestic Passenger Markets
China’s domestic traffic dropped 57.0% compared to August 2019 – a huge deterioration from the 2.5% fall in July. However, overall cases were low, and outbreaks were mostly under control by the end of August, suggesting numbers will improve in September.

India’s domestic traffic reversed the trend, as demand fell 44.8% in August, improved from a 58.9% decline in July versus July 2019, owing to positive trends in new cases and vaccination.

The Bottom Line
Walsh said: “The rapid slowdown in the domestic traffic recovery in August, owing to a spike in the Delta variant shows how exposed air travel continues to be to the cycles of Covid-19.

“For governments that should send two messages. The first is that this is not the time to step away from continuing support of the industry, both financial and regulatory. The second is the need to apply a risk-based approach to managing borders – as passengers are already doing in making their travel decisions.”

Tourism industry icon Stanley Tollman passes on

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Stanley Tollman, chairman of The Travel Corporation (TTC), has died at the age of ninety-one following a battle with cancer.

Celebrated as one of the architects of the global tourism industry and a devoted philanthropist, Tollman’s visionary leadership, innovative approach to travel experience development, innate understanding of excellence in hospitality, and commitment to employee care nurtured TTC’s development into one of the most innovative and respected privately held travel companies in the world, with offices in numerous countries.

Stanley Tollman built The Travel Corporation into one of the most innovative and respected privately held travel companies in the world

Tollman’s life’s work has embedded a spirit of family across the over 10,000 employees working within TTC’s portfolio of 40 award-winning brands operating in 70 countries worldwide.

His death represents a great loss that will be felt throughout TTC, and the travel industry at large.

Tributes to Tollman have been many, most notably from highly respected industry leaders including Geoffrey Kent, founder, co-chairman and CEO of luxury travel company Abercrombie & Kent.

Kent said: “One of the most amazing figures in travel and tourism has left us. His name is Stanley Tollman. I have known him and his lovely wife Bea since I met them for the first time in 1972 in the Tollman Towers, a brand-new hotel they had just built in Johannesburg in 1970. Our travel paths have been closely linked over the years. Stan and his lovely family were always on the cutting edge in the travel industry and continually creating new products run with consummate style. They made so many people so very happy.”

Tollman closed the final days of his life in France, surrounded by his close-knit family.

Japan shortens quarantine for fully vaccinated travellers

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