TTG Asia
Asia/Singapore Saturday, 20th December 2025
Page 603

APAC travellers embrace work-from-anywhere as they rediscover new work-life rhythms

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The pandemic has redefined travel, with travel trends showing how the past two years have not only changed how people travel, but why. Hilton’s latest survey revealed that the line between work and personal trips has become increasingly blurred – with vacation time increasingly being added to work trips. This signals a need to establish new rhythms of rest and reconnecting, emphasising why now, more than ever, it matters where you stay.

The survey was conducted with nearly 6,000 respondents across Singapore, Australia, Indonesia, Malaysia, Thailand and India.

With vacation time increasingly being added to work trips, many feel the need to disconnect in order to focus on their well-being

“Our study shows that work trips are not only extended for extra down-time, but leisure travel also needs to be flexible and connected enough to allow for an element of remote working or working from anywhere,” said Ben George, senior vice president and commercial director, Hilton, Asia Pacific.

“More than ever, this puts the spotlight on the stay itself and what the hotel experience can offer in totality. When you need to produce an inspiring presentation while on the move, it matters where you stay – the environment, food, amenities make all the difference.”

Blurring lines between work and life
The rise of remote working during the pandemic has accelerated an always-on culture, resulting in a greater want and need among employees to disconnect from constant video conferencing and the incessant ping of messaging apps. 43% of Indonesian and Malaysian travellers say they want to disconnect from work, but among them 95% and 81% still spend some time working while travelling with family.

Employed respondents from Singapore (66%) and Australia (64%) cannot seem to switch off their work mode, despite saying they would like to. There is also the added stress of guilt associated with responding to work emails while on vacation, according to over half of the respondents in Indonesia (59%), Australia (58%), Malaysia (57%), and Singapore (54%), as well as 55% of Thai respondents who travel with younger family members.

Remote working from stunning locations
At the same time, there is emerging preference among travellers to make the most of the remote working flexibility that more companies are now offering. Across the region, gainfully employed respondents would choose to do some form of work while travelling, with India (98%) ranked at the top, followed by Thailand and Indonesia (95%), Malaysia (81%), Singapore (65%), and Australia (64%).

This corresponds with extended stays at hotels, and Hilton’s booking data recorded an increase of up to two days in the average length of stay from 2019 to 2022 in Asia-Pacific – with Singapore and Bangkok taking the lead at five and four days, respectively.

Switch on, switch off
Switching off? It matters where you stay. While travelling has always been an avenue for adventure, there has been a renewed desire among respondents to stay in and wind down — rather than to head out for more strenuous activities.

Across all Asia-Pacific markets surveyed, respondents chose sitting by the pool or the beach, booking a relaxing spa treatment, and taking a nap as among their top preferred activities to do if they had time to themselves on vacation.

Whether this is a mindset nurtured from years of multiple lockdowns, or fatigue from the stressors and uncertainty of the pandemic, it is clear that well-being is a priority for the 2022 traveller in order to be freed from the pressure of being always switched-on.

This highlights the importance of considering where you stay — where guests are taken care of to afford them the freedom to focus on what matters: whether it is to work, relax, or enjoy the best of both worlds.

WTS Travel and partners launch sustainability-focused resort at Changi Village

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WTS Travel and partners will develop a sustainable resort at Singapore’s Changi Village, converting upcycled decommissioned public buses into guestrooms.

Tentatively named The Bus Resort, the property will reside on a vacant state land next to Changi Village’s hawker centre, and aims to revitalise tourism in the area and help both domestic and international tourists discover a part of Singapore steeped in history, culinary specialties and sports activities.

An artist’s impression of The Bus Resort, where decommissioned public buses will be transformed into guest rooms (Photo: WTS Travel)

The Bus Resort is scheduled to open in 2Q2023.

Through this resort, WTS will showcase how city and natural elements can be sustainably integrated in the reconstruction of buses into guestrooms, providing a unique getaway experience that appeals to a growing segment of eco-conscious travellers. Not only will the project showcase the possibilities of upcycling and creative ideas for sustainability, it will also create employment opportunities.

WTS travel managing director, Micker Sia, said: “This is an incredible opportunity for Singapore, WTS Travel and partners (LHN Group and Sky Win Holding) to showcase how tourism, nature and environmentalism can come together for the benefit of our community.

“Through the execution of creative ideas, we can upcycle existing resources and create unique and exciting new experiences for both locals and tourists.”

The Bus Resort will occupy over 8,600m² and feature 20 rooms, with an Events and Experiences Centre for activities such as Pilates, yoga and other mindfulness-focused experiences.

It will plug into the Changi Village ecosystem of F&B, retail stores and attractions and contribute to the precinct’s culture and ecosystem as a place to enjoy wellness and recuperate away from the city life.

Officiating the ground-breaking ceremony was Maliki Osman, minister in the prime minister’s office, second minister for education & foreign affairs and grassroots adviser for East Coast GRC GROs (Siglap), who commented that the project “demonstrates an innovative way to create exciting experiences while also upcycling”.

“We hope to see more such developments which bring value to the community while also serving our longer-term goals of a green and vibrant East Coast,” he added.

Family fun at Sheraton Hong Kong Hotel & Towers

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Sheraton Hong Kong Hotel & Towers introduces a new family staycation staycation package. The Family Funtastic Staycation Package is designed to allow parents to connect with their children by playing the in-room games together as well as enjoying the amenities by the hotel.

The package starts from HK$2,188 (US$278) and includes one-night accommodation, daily breakfast for two adults and one child, afternoon tea set for two at Sky Lounge, in-room tent, fun games which are available to bring home, dining credit, and more.

The Family Funtastic Staycation Package features an in-room tent and a ball pool

Book for stays from now till December 30.

For more information, visit Sheraton Hong Kong Hotel & Towers.

Thailand showing strong signs of travel recovery: Sojern

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Thailand is seeing a steady tourism revival, with nearly two million foreign visitors coming on shore in the first six months of this year.

As of August 5, international flight and hotel searches are up 164 per cent and 111 per cent respectively compared to the start of the year, noted Sojern.

Thailand’s tourism is steadily recovering with almost two million foreign visitors in the first six months of 2022

All global regions demonstrate positive uplift in the lead-up to Thailand’s high season from November, with Thailand on its way to meeting its goal of expected tourism revenue of up to US$65 billion next year as compared to the US$62 billion achieved pre-pandemic in 2019.

Following the government’s classifying of the country as a green zone for Covid-19 in July, businesses, entertainment venues and tourist attractions have eased and eliminated pandemic-related restrictions. In response, travellers have been quick to return.

Based on flight bookings from the last 60 days, the top five origin countries are Thailand (domestic), Singapore, South Korea, the US and the UK, with India, Australia, Germany, Vietnam and Japan making up the remaining top ten.

Indian operators laud decision to scrap tax on overseas tour packages

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The Indian government’s move to withdraw the five per cent Tax Collection At Source (TCS) levied on foreign tour agencies buying packages from Indian companies has drawn stakeholders’ approval.

Tour packages for neighbouring destinations like Bhutan, Nepal and Maldives are often purchased through Indian tour operators, but the TCS plus another five per cent Goods and Services Tax have made these products pricier and less attractive.

The Indian government has removed the five per cent Tax Collection At Source levied on foreign tour agencies buying packages from Indian companies; Himalayas pictured

The Indian Association of Tour Operators (IATO) had contested the TCS, filing requests with the government to withdraw the tax and issuing appeals to the finance ministry, citing the disadvantage it brought to its members.

According to Rajiv Mehra, president, IATO, the TCS eroded “precious foreign exchange as the business was going to other countries”.

In March 2022, the Indian government relaxed TCS conditions, waiving collection from overseas tour packages sold to non-residents of India.

Lally Mathews, managing director, Divine Voyages, said the full removal of TCS will “encourage travel bookings from Indian tour companies”.

“Considering the setbacks that small and medium tour operators have suffered because of the pandemic, we need such positive support from the government,” he added.

Conrad Bali refreshes guest experiences and hardware

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Conrad Bali has rolled out new signature guest experiences and stepped up community engagement and sustainability following its renovation.

The new programmes include The Art of Sound Healing held at the Infinity Chapel, which is a form of meditation using a series of sounds and vibrations as the medium; Forest Bathing and Speakeasy Foraging expedition; cooking classes or perfume creation at L’Atelier; and the Purnama Celebration, highlighting the Balinese full-moon ritual.

Conrad Bali lets guests commune with nature with its Forest Bathing and Speakeasy Foraging expedition

The Purnama Celebration is available once a month during full moon, where guests prepare the canangsari offering before the Purnama Ritual at the hotel’s Sari Sedana temple. After that, they can enjoy a three-course dinner at the Eight Degrees South restaurant and the Melukat purification ceremony by the beach.

These sensory experiences are inspired by resort staff who sought to heighten their own spirit of togetherness and moral support during the difficult pandemic.

Conrad Bali’s general manager Kevin Girard shared that guests had requested to join the team on these rituals, which led him to realise that these activities were “something that allows us to get connected with the guests and people around us”.

As the team evolved the Infinity Chapel to cater to the growing demand for wellness activities, they found an opportunity to take a deeper look at sustainable options for guests. As a result, they begun to source for local produce, such as salt, coffee, herbs and seafood harvested from around Jimbaran.

The hotel’s sustainability efforts include its partnership with NGOs like Bye Bye Plastic Bags, cleaning up mangrove areas in collaboration with Sungai Watch, and helping women in villages earn an income with proceeds from repurposing unused hotel linens.

All these initiatives are in line with Conrad Hotels & Resorts’ programmes in response to post-lockdown luxury travel trends.

Nils-Arne Schroeder, vice president, luxury and lifestyle, APAC and global brand head, Conrad Hotels & Resorts, noted that luxury travellers are craving reconnections through travel and to use travel as a medium to recharge after the lockdown.

He also noted that travellers want to make a positive impact on the community and the environment through their trips, and “more than half of travellers in Asia-Pacific are willing to pay a premium to get all those experiences that supports sustainability”.

When asked about Bali’s appeal among well-heeled travellers, Schroeder said the Indonesian province has been voted as a “beloved luxury destination of the world by Tripadvisor”.

“Bali is not a new destination for luxury travellers. Luxury hotels and villas have (increased in numbers) in the last couple of years – that means there is strong demand for luxury travel (among families and multi-generation travel groups) to Bali,” he said.

“In my view, Bali is one of the top five luxury destinations for consumers,” he added.

Hilton will bring an LXR-branded property to Bali next year.

South Pole lights the way to climate action for travel and tourism firms

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Lai:climate action has risen to the C-suite level

Mounting importance placed on responsible climate actions by governments and intensifying consumer expectations of sustainable corporate behaviour have led more companies to take their climate strategy more seriously, observes a climate strategy specialist.

Brayden Lai, senior business development manager at South Pole, told TTG Asia that there are many studies supporting the rising trend in consumption intention being shaped by sustainability concerns.

Lai pointed to a recent blog by South Pole, which stated that 60 per cent of Asian consumers are looking at sustainability as part of their purchasing decision, and are willing to pay to offset their emissions.

2021 saw a 29 per cent increase in the number of companies in the Asia-Pacific region reporting through CDP – an international non-profit organisation that runs a global disclosure system for investors, companies, cities, states and regions to manage their environmental impacts – compared to 2020, and a more than five-fold growth from fewer than 700 companies in 2016. One-third (32 per cent) were first-time responders, demonstrating a growing momentum among businesses towards embedding transparent environmental disclosure in their operations.

The report shows that climate action has risen to the C-suite level, with almost all respondents (98 per cent) having management-level oversight for climate-related issues. Three-quarters (76 per cent) of companies reported having a process for identifying, assessing and responding to climate-related risks and opportunities.

“Even here, at Digital Travel Summit APAC 2022, we are hearing so many conversations around sustainability and responsible tourism,” said Lai.

Lai was a speaker at the event’s An Action Plan for Sustainability panel on August 24, where he and fellow industry colleagues discussed how travel and tourism companies could tap into the new traveller consciousness around sustainable tourism.

He said: “Many governments have announced their own net zero targets, and more and more consumers are aware that their individual actions can help mitigate climate risks in the future. So, climate action is huge and very important.

“Companies now regard sustainability efforts as a way to engage consumers who are highly aware of environmental issues. Many are starting to disclose their carbon emissions and environment impact. And so, South Pole is looking to help more companies do this.”

Currently, South Pole’s website lists many major global firms across industries among its clients – such as Bentley, Nestle, Tetra Pak and eBay.

Within the travel and tourism industry, South Pole supports Hilton, FCM Travel Solutions and Contiki.

With Hilton, South Pole helps to facilitate carbon-neutral meetings at the group’s hotels. Hilton calculates emissions from onsite meetings and events hosted by its clients, and takes part in South Pole’s offsetting projects.

With FCM Travel Solutions, South Pole provides clients of the corporate travel agency with insights into their carbon emissions and facilitates carbon-offsetting through its projects.

Lai told TTG Asia that there is a “huge interest in this because business travel contributes to Scope 3 emissions, which is more challenging for companies to track”.

In Greenhouse Gas accounting, Scope 1 emissions are direct from an organisation’s operations, such as the use of the company’s vehicles; Scope 2 refers to energy consumption by the organisation; Scope 3 are indirect emissions, generated by the organisation’s suppliers and employers in their course of related work.

With Contiki, South Pole provides travellers with a view of the carbon footprint arising from the tours they choose, and to offset that through emission reduction projects.

While most of its current travel and tourism industry clients are large, global firms, Lai said there is keen interest among the local and regional players too.

“These are the companies that we are actively engaging now. We are participating in travel trade events to build our connections and to raise awareness of what South Pole can do for them,” Lai remarked.

When asked what a travel and tourism company could do should they want to get started on the responsible climate journey, Lai said they could begin by helping their customers understand their carbon footprint and make better choices, and by providing their customers with options to offset unavoidable emissions.

“While awareness of climate action is rising, there is still a lot of room for improvement, especially in education to facilitate understanding about impact. Which is what South Pole is through the education consumers, businesses and organisations through blogs, workshops and speaking opportunities at events,” he added.

Pan Pacific Hotels Group, Tokyu Hotels unveils two new hotels in Tokyo

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Pan Pacific Hotels Group has announced a strategic partnership with Tokyu Hotels to launch two new hotels: Bellustar Tokyo, A Pan Pacific Hotel and Hotel Groove Shinjuku, A Parkroyal Hotel.

Slated to open 1H2023, Bellustar Tokyo, A Pan Pacific Hotel and Hotel Groove Shinjuku, A Parkroyal Hotel will present two unique hotel concepts within Tokyu Kabukicho Tower, Shinjuku’s new landmark skyscraper complex.

Hotel Groove Shinjuku, A Parkroyal Hotel, will offer 538 rooms when it opens next year

The 97-key Bellustar Tokyo, A Pan Pacific Hotel is situated on the uppermost 39th to 47th floors of Tokyu Kabukicho Tower, including five suites and a penthouse that comes with a personal spa treatment room for two, a kitchen and a jacuzzi with skyline vistas. There is even a double-storey duplex suite spanning the 45th and 46th floor, and boasts a living room, kitchen and bar. The hotel will also feature F&B offerings, sky spa and sky lounge.

Hotel Groove Shinjuku, A Parkroyal Hotel will occupy the 18th to 38th floors with a total of 538 rooms, including a family suite. It will house a restaurant, bar, indoor and outdoor event spaces, as well as access to Tokyu Kabukicho Tower’s entertainment facilities.

Choe Peng Sum, CEO, Pan Pacific Hotels Group, said: “Our two new hotels are situated right in the heart of Shinjuku, which will be a major draw for international travellers and a prime location for us to capture the global tourism demand.”

Jun Murai, president and representative director, Tokyu Hotels, shared: “Managed by Tokyu Hotels, Bellustar Tokyo and Hotel Groove Shinjuku will carry our strong service experience in Japanese hospitality, combined with Pan Pacific Hotels Group’s powerful global platforms.”

The two properties will also be added to the Pan Pacific Discovery loyalty programme, enabling powerful reach to a membership of 21 million worldwide.

Royal Caribbean brings back longer cruises for 2023 and 2024

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Royal Caribbean International has released its line-up of holidays on Spectrum of the Seas for 2023-2024, and longer cruises are making a comeback to new destinations including Hong Kong, Japan, the Philippines, Taiwan and Vietnam.

The longer cruises offer itineraries from five, seven, nine and 12 nights, allowing guests to visit as many as seven destinations across three countries, all in one holiday. Meanwhile, the popular three- and four-night getaways to Malaysia and Thailand round out the cruise line’s next year-round season.

The line-up of holidays on Spectrum of the Seas for 2023-2024 includes longer cruises

Angie Stephen, vice president and managing director, Asia-Pacific, Royal Caribbean International, said: “During Royal Caribbean’s first year-round season in Singapore, we’ve continued to see travellers return for more. Being able to visit international shores again has only increased that demand.

“Today’s holidaymakers seek unique experiences and a fuss-free vacation – they want to have a fun holiday without having to worry about confusing travel requirements and restrictions – and Spectrum of the Seas delivers exactly that.”

Japan confirms end of pre-arrival tests from September 7

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Japanese prime minister Fumio Kishida has confirmed the country’s move to cease pre-arrival Covid tests for vaccinated travellers from September 7.

Travellers from then will only be required to show proof of having received three doses of an approved Covid-19 vaccine.

Travellers entering Japan from September 7 will no longer need to perform a pre-arrival Covid test

According to news reports, Kishida acknowledged that the pre-arrival test has been an inconvenience for travellers, “especially those traveling abroad from Japan”.

Travel agencies have been urging the government to ease travel restrictions, including removing pre-arrival tests, a requirement that many other countries have scrapped to facilitate international travel and the resumption of economic activities.

In making this announcement on August 24, Kishida also affirms the government’s decision to raise the daily arrival caps from the current 20,000 once airports have the necessary staff and infrastructure to accommodate the spike in arrivals. He did not specify the new daily arrival cap.

He also made no mention of Japan possibly permitting FITs soon, something earlier news reports had suggested.