TTG Asia
Asia/Singapore Monday, 12th January 2026
Page 2254

Anthony Ross is Preferred Hotel’s new executive vice president for APMEA

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PREFERRED Hotel Group has appointed Anthony Ross as executive vice president for Asia-Pacific, Middle East and Africa. Based in Hong Kong, he assumes the role previously held by Ananya Narayan.

In his new capacity, Ross will drive the company’s existing development efforts in key cities throughout the region, working closely with a team of regional directors.

Ross brings more than 25 years of international hospitality experience to his new responsibilities. Most recently, he served as vice president of operations for Marco Polo Hotels. Prior to Marco Polo Hotels, he was area general manager for Swire Hotels’ operations in Beijing.

Ross also spent seven years working for Pan Pacific in Australia, Malaysia, and Singapore, as well as for Mandarin Oriental Hotel Group in Hong Kong and Monaco. His extensive experience also encompassed the management of independent hotels, including renovating, re-branding and re-launching The Sentosa Resort and Spa in Singapore.

HKTB drops discounts for SuperStar Virgo passengers

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HONG Kong Tourism Board (HKTB) is offering passengers of the SuperStar Virgo special discounts for eight of the city’s most popular tourist attractions, including Hong Kong Disneyland, Ocean Park and Ngong Ping 360, when it relocates and homeports there for six months from April.

A spokesman from HKTB said the passengers could also experience new tours such as the Sham Shui Po Foodie Tour, focusing on local and traditional food; the Wing Chun Kung Fu Experience Tour, focusing on kung fu legend and movie star Bruce Lee; and the Hand Made in Hong Kong Tour, focusing on age-old handicraft such as shoe and sign-making.

bookpanorama.com optimistic about triple-digit growth

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WITH increasing hotel inventory on its website and rising awareness among the travelling public, bookpanorama.com is aiming for triple-digit growth in business this year.

Hans Tjandra, general manager, bookpanorama.com, said: “We are confident that the target is achievable because of the huge number of domestic travellers, despite (the devaluation of the rupiah).”

Hans said that since the launch of bookpanorama.com in February 2013 (TTG Asia e-Daily, February 20, 2013), the site’s property inventory has almost doubled.

“There are currently more than 400,000 hotels worldwide, among which 5,100 properties are in Indonesia, comprising of hotels, villas, apartments and hostels,” he said.

Hans shared that the biggest challenge faced after the launch of bookpanorama.com was educating the market on e-commerce and the site’s book-now-pay-later principle.

“The Indonesian market was not convinced that they could pay the hotel after staying and not when they made the booking (like they normally do),” he said.

Appointing popular Indonesian artist Dewi Sandra as its brand ambassador has shown some results, with 35 per cent of customers making bookings on the campaign site.

Bookpanorama.com is an e-commerce site for online hotel bookings of Panorama Dotcom Indonesia, part of Panorama Group.

Laos pushes Xaysomboun as next destination

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THE little-known province of Xaysomboun will be thrown into the spotlight when Laos launches Visit Xaysomboun Year in 2015, though poor tourism infrastructure threatens to hobble the campaign.

Situated near capital Vientiane, the province boasts many unexploited tourism sites and stunning natural scenery, including the cave of King Anouvong and Phou Bia, Laos’ highest mountain peak.

Xaysomboun Provincial Department of Information, Culture and Tourism director, Vonepadith Dalanouvong, commented: “Xaysomboun has a population of more than 81,000 people and many ethnic groups of which visitors can explore their unique traditions and customs.”

“We will build roads to connect the province with all other provinces. We also plan to build an airport to facilitate visitors and investors who are interested in coming to the province,” Sombath Yialiher, governor of Xaysomboun province, who last week signed off on the construction of three new roads from Anouvong town in the hopes of building tourist numbers by easing access.

However, Laurent Granier, general manager of Laos Mood Travel, was less optimistic, saying: “Well, it is not going to change the future of travel to Laos! The current road between Pakxan and Phonsavan is in poor state despite being newly built, and during the wet season, it is virtually impossible to venture there.”

Guangzhou ramps up publicity for 72-hour visa-free transits

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THE Tourism Administration of Guangzhou Municipality (TAGM) is stepping up publicity on the 72-hour visa-free transit facility at Guangzhou’s Baiyun International Airport, after opening the scheme to six more countries since it was first introduced in August 2013.

The six countries are: Serbia, Croatia, Herzegovina, Montenegro, Macedonia and Albania.

TAGM executive director, Li Zhi Xin, said: “I believe this could be open to more countries in the future to help Guangzhou attract more high-end business travellers to come for meetings and exhibitions.”

“The availability of this 72-hour visa-free facility until now is not well known, so we need to promote it more strongly.”

In line with this, Li said more facilities would be added, service levels improved, and new tour products created, adding that high-end and theme park tours of between one and three days are being developed to cater to transit visitors.

Brochures in several languages are available and include information on the 72-hour visa-free facility, flight information, suggested tours, attractions, hotels, dining, golf, shopping, and transportation.

TAGM department of marketing and promotion executive, Su Bin, said TAGM hopes international travellers visiting Hong Kong and Macau in the Pearl River Delta would also include Guangzhou as a result of the 72-hour visa-free facility.

Singapore must upgrade tourism offerings to remain attractive: PM Lee

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SINGAPORE must continue to “enhance the tourism experience and upgrade the tourism sector” to remain an attractive tourist destination, said Singapore prime minister Lee Hsien Loong.

Speaking at the official opening of river-themed wildlife park River Safari on Friday last week, Lee said: “Travellers are becoming increasingly spoilt for choice. They are not attracted just by iconic buildings or infrastructure, and want different and unique experiences customised to meet their interests.

“Therefore, we have to complement our hardware with good software, imaginative projects, which will create unforgettable experiences and make you want to come back for more visits.”

To aid the tourism sector, Lee highlighted the government has set aside almost S$1 billion (US$800 million) in a Kickstart Fund (TTG Asia e-Daily, September 26, 2013) to help fund new tourism concepts among other initiatives.

Nevertheless, pointing out that tourism is a “high-touch industry”, he said the government is studying how to do more to equip workers with the skills, knowledge and courtesies to do well in the sector.

Noting that the River Safari is Asia’s first and only river-themed wildlife park, Lee said the park makes the Mandai cluster an even more exciting nature destination alongside the Zoo and Night Safari.

The River Safari has attracted more than 1.1 million visitors since its soft launch in April last year (TTG Asia e-Daily, March 26, 2013).

Home to 6,000 animals, the park also houses Singapore’s first pair of giant pandas. As the wait for a baby panda from resident pair Kai Kai and Jia Jia continues, Claire Chiang, chairman of Wildlife Reserves Singapore, said: “We are hoping for good news, maybe in the next two years.”

Khiri Travel Indonesia shines spotlight on East Nusa Tenggara

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KHIRI Travel has merged with Indonesia-based Sunda Trails and will be promoting the islands east of Bali under its first office in Indonesia.

The Bangkok-headquartered DMC today announced that it is looking to open offices in Lombok and Flores with dedicated English- and Dutch-speaking teams, kick-starting Indonesian tours with a focus on destinations in East Nusa Tenggara such as Lombok, Sumbawa, Sumba and Flores.

“Indonesia offers a treasure trove of great travel experiences,” said Willem Niemeijer, CEO, Khiri Travel. “The country’s amazing diversity will be reflected in Khiri Indonesia tour offerings, including Java and Bali, the orang utan sanctuaries and Komodo Island, as well as dozens of off-the-beaten-track trips.”

These trips will be personally selected by Anita Verhoeven, who founded Sunda Trails 12 years ago, has been living and working in Indonesia for 20 years and speaks fluent Bahasa Indonesia. According to a Khiri Travel press release, Verhoeven will continue to play a key leadership role in Khiri Travel Indonesia, focusing mostly on product development.

Sunda Trails runs inbound tourism operations to Indonesia and specialises in ecotourism and rural community exploration, besides offering hiking, bicycle tours, diving, marine expeditions and anthropological trips throughout Indonesia.

Sunda handles about 2,000 travellers yearly, including both individual and group bookings.

Niemeijer said the merger will bring efficiencies of scale and fast client response times, while new internal systems will give Sunda’s existing 12-woman strong staff enhanced training and career prospects.

Routes Asia paves path to Kuching

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KUCHING will play host to route development forum Routes Asia 2014 next week, two months after it hosted the ASEAN Tourism Forum (TTG Asia e-Daily, January 6, 2014).

Asia’s largest route development forum will run from March 9 to 11 and will be launched by Sarawak’s minister for tourism, Abang Abdul Rahman Zohari Abang Openg.

Abang Zohari said: “I am happy to launch Routes Asia 2014 and to host members of the regional aviation industry in Kuching. I hope this will be a start of bigger things to come for Sarawak’s tourism industry.

“The tourism landscape is changing rapidly. China is now the number one tourism market in the world with the number of Chinese tourists travelling outside the country hitting 97 million in 2013 (TTG Asia e-Daily, January 10, 2014). We want to increase the number of Chinese tourists coming into Sarawak from the 30,000 that we are currently getting now and hopefully events like Routes Asia will make that happen.”

The three-day forum will attract a number of airlines from China including China Southern Airlines, China Eastern Airlines and Air China.

A total of 146 delegates representing 100 airlines and 233 delegates representing 173 airports have confirmed their attendance at this event, hosted by the state government of Sarawak and co-hosted by Malaysia Airports Holdings.

New group sales director for Exotissimo Travel

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EXOTISSIMO Travel has promoted Guy Van der Schoot to the role of group sales director.

A Dutch native, Van der Schoot will be responsible for the Benelux, Scandinavian and East European markets.

Van der Schoot was previously the group sales manager at Exotissimo. He first joined the DMC in 2009 and boasts over nine years of experience in the tourism industry.

LCCs: low fares, high ambitions

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Budget airlines have enjoyed a stellar rise since their emergence in South-east Asian skies a decade ago. Will these carriers go the distance over the long haul?

Change appears to be the only constant in ASEAN’s budget aviation landscape in 2013 as LCCs pursue ambitious expansion plans, carving out a bigger share of the passenger throughput at the region’s main hub airports.

With the launch of Golden Myanmar Airlines in early 2013, LCCs are now based in seven out of the 10 ASEAN member states. Only Brunei, Cambodia and Laos are without their own homegrown LCCs.

A constant state of brand evolution
As 2013 rolled out, several LCCs in ASEAN began to tweak their brand names and this is none more apparent in the Philippines than elsewhere in the region. AirPhil Express, a subsidiary of Philippine Airlines, was rebranded as PAL Express while Zest Air merged with Philippines AirAsia to operate as AirAsia Zest.

SEAir became known as Tigerair Philippines, a name that might change again as Tigerair has sold its 40 per cent stake in Tigerair Philippines to Cebu Pacific Air – the latter will initially just add its own title to the airplanes of the former’s small fleet. Tigerair and Cebu Pacific Air will also cooperate on their services between the Philippines and Singapore.

In Singapore, Tiger Airways rebranded itself as Tigerair in July 2013, adopting a new logo that resembles a tiger’s tail.

Soaring expectations
A clear sign of strong optimism in their growth performance ahead, eight of the LCCs (see table) covered in this report have more airplanes on order than they have in their current fleet.

AirAsia continues to be the cherry on the cake for Airbus with more than 240 delivery positions – although it should be noted that some of these are slated for its operations in Indonesia, Thailand and the Philippines (and possibly in India). AirAsia X is re-committed to returning to Europe with a reportedly more efficient Airbus A330 and is on the brink of replicating its blueprint in Thailand with Thai AirAsia X.

Indonesia’s Lion Air is the next most aggressive LCC, taking a leaf out of AirAsia’s book to roll out Malindo Air in Malaysia and Thai Lion Air in Thailand. In an about-turn of its long-term strategy however, the airline has also cancelled its outstanding order for five Boeing 787-8 Dreamliners – initially destined for its premium subsidiary Batik Air.

Not to be outdone, Singapore’s Tigerair has entered into a minority partnership with Taiwan’s China Airlines to establish a new Taipei-based LCC that is likely to carry the Tigerair branding.

Thailand’s Nok Air has also entered into a joint venture with Singapore’s Scoot to establish NokScoot to operate medium and longhaul services out of Bangkok’s Don Mueang Airport – a clear response to the ‘invasion’ of Thai AirAsia X and, to a lesser extent, Thai Lion Air. According to an industry source, NokScoot will start up in early June 2014 with a couple of Boeing 777s likely to be sourced from Singapore Airlines with destinations in China, Japan and South Korea on its radar. To leverage on the partnership synergy, Scoot’s Singapore-Bangkok service is expected to fly into Don Mueang Airport instead of Suvarnabhumi Airport from May 2014.

A push for wider horizons 
As Cebu Pacific Air started operating A330-300s and extended its network to Dubai, PAL Express too received an A330-300 from its parent company – Philippine Airlines – and launched its own five-times-weekly services to Dubai.

Thai AirAsia X will begin operations with A330-300s in 1H2014, while Scoot too will be in a position to launch new longhaul routes when it receives its first B787-9 Dreamliners in 2H2014. Jetstar Asia will also take delivery of its first B787-8s later this year but there is yet any indication which routes these will be deployed.

Lion Air will turn Batam – located just south of Singapore – into its second hub to initially serve as a nexus for east-west domestic travel. Over time, Lion Air hopes to increase Batam’s domestic destinations from its current 15 to 20, and add international links to Guangzhou, Hong Kong, Bangkok, Jeddah, New Delhi and Mumbai.

Reaching out globally through GDSs
More LCCs have turned to global distribution systems (GDSs), making it easier for travel consultants to access their content and drive sales. By end-2013, the services of 26 LCCs worldwide are bookable via Abacus, which expects to grow this by 10 per cent in early 2014.

Amadeus Asia Pacific’s executive vice president, airline commercial, Hazem Hussein, said: “The competition among LCCs in South-east Asia is tough, and airlines need to evolve to get ahead. LCCs that tap our extensive travel agency network can reach new customers and improve their yield.”

Sabre Travel Network’s vice president and general manager Asia Pacific, Hans Belle, said: “LCCs in Asia are evolving their merchandising strategies to differentiate, compete and extend their reach into new customer segments. Our global travel marketplace allows airlines to promote, personalise and sell their seats to 400,000 travel (consultants) around the world, and tap into data-rich solutions that give insights on customer shopping and booking trends, resulting in better yields and more personalised customer service.”

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This article was first published in TTG Asia, February 21, 2014 on page 18 and 20. To read more, please view our digital edition or click here to subscribe.