TTG Asia
Asia/Singapore Thursday, 14th May 2026
Page 1628

New president for WTTC

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Gloria Guevara Manzo

The World Travel & Tourism Council (WTTC) has appointed Gloria Guevara Manzo as its new president & CEO, replacing David Scowsill who left the London-based organisation after six years at the helm.

Guevara served as secretary of tourism for Mexico and CEO of the Mexican Tourism Board from 2010 to 2012, minister in the cabinet of President Calderón.

Gloria Guevara Manzo

Prior to that she worked for global distribution system Sabre where she was most recently CEO of Sabre Mexico, reporting to the board of directors of a joint venture between Aeroméxico, Mexicana and Sabre Holdings.

She is currently special advisor on government affairs for the Centre on Health and the Global Environment at the School of Public Health, Harvard.

Guevara, a Mexican national, is married with a son and a daughter.

Pan Pacific to bring serviced suites to Indonesia

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Pan Pacific Hotels Group (PPHG) has announced its first serviced suites property in Indonesia, slated to open in the capital city by 2020.

Located along Jalan Thamrin in the CBD, Pan Pacific Serviced Suites Jakarta will offer 161 units across levels 47 to 58 in the North Tower of Indonesia 1. The tower is part of a 19,000m2 mixed-development, which comprises offices, commercial spaces, and entertainment and retail offerings.

Pan Pacific Serviced Suites Jakarta

PPHG’s openings this year include Pan Pacific Melbourne, which just opened last week, while Pan Pacific Beijing and Pan Pacific Yangon will debut in their respective cities in September.

Indonesia partners AirAsia on destination promotion

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Indonesia’s Ministry of Tourism and AirAsia will jointly promote Indonesian destinations in Malaysia in a newly launched collaboration.

The collaboration will see both parties focusing on marketing efforts in terms of brand advertising, promotional activities and activations across various areas including digital, print, radio, in-flight branding and consumer travel fairs.

From left: Ministry of Tourism’s Robert D. Waloni; AirAsia’s Omar; Minstry of Tourism’s Judi Rifajantoro; and Indonesia AirAsia’s Rifai Taberi 

Aireen Omar, CEO of AirAsia, said: “This partnership could not be more timely as we have been seeing robust demand for Malaysia and Indonesia. In 2016, we (flew) over four million guests between both countries to contribute significantly to the tourist arrivals last year and this is only a fraction of the potential we can achieve.”

AirAsia connects Malaysia with Indonesia through more than 350 weekly flights to 15 different cities such as Banda Aceh, Bandung, Bali, Jakarta, Lombok, Medan, Pekanbaru, Palembang, Padang, Pontianak, Semarang, Solo, Surabaya, Makassar and Yogyakarta.

The airline also recently upped frequencies on several Indonesia routes and launched Kuching-Pontianak flights to meet the growing travel demand.

Wyndham welcomes home exchange business to the family

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RCI, a division of Wyndham Worldwide, has acquired London-based Love Home Swap to broaden its appeal to a new base of holidaymakers and strengthen its position in the global alternative holiday accommodation sector.

Gordon Gurnik, president of RCI, said: “Through this acquisition we expand the exchange options we offer travellers and strengthen our footprint in key growth markets across the globe.”

Love Home Swap

Building on a previous investment in the company in 2015, the acquisition will see Love Home Swap come under the RCI family of brands and benefit from the core competencies RCI has developed over the past four decades, including inventory management, member marketing and analytics.

The company is also expected to enjoy additional resources that come with being part of an established hospitality player, along with potential access to Wyndham’s global portfolio.

While Love Home Swap will continue to run as an independent brand marketed separately from RCI, their similarities allow for greater collaboration to foster growth and provide future travel benefits to their respective members.

Love Home Swap founder, Debbie Wosskow, will stay on as an advisor to ensure a smooth transition into the RCI family, while former chief commercial officer Ben Wosskow will oversee the daily operations of the business in his new role as managing director.

Contiki Holidays names DOSM Asia

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Contiki has appointed Ezekiel Chew as its new director of sales and marketing, Asia.

In his new role, Chew will lead the Asia team to expand sales and market growth for the region. He will report directly to Contiki’s CEO Casper Urhammer, based in Contiki’s Europe headquarters in Geneva.

Ezekiel Chew

Chew joins Contiki from the forex trading industry. He previously founded Asiaforexmentor which became one of Asia’s largest forex education company.

Maldives’ new multi-island resort breaks ground

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A groundbreaking ceremony has marked the start of construction of Emboodhoo Lagoon, conceived as “a multi-island integrated leisure and recreation destination resort” in the Maldives.

Developed and managed by Thailand-based Singha Estate, phase one of the US$311.5 million project comprises a three-island-resorts concept, with a core island Township offering F&B, retail, entertainment and recreational experiences.

When fully completed, the overall development will extend across nine islands and provide accommodations of 1,300 rooms and create over 5,000 jobs. The Emboodhoo Lagoon project will feature a 50-berth marina, the Café Del Mar beach club, a “new DNA” resort by Hard Rock International Hotel Group, and an upscale lifestyle resort with water villas.

As part of the overall project, Singha Estate will work with the local community and marine biologists to establish a Maldives cultural and Indian Ocean marine learning centre.

The Township and Phase One are scheduled to be complete by 3Q2018, while the second phase is set to complete within the next five years.

ibis, Novotel to come under one roof in Melbourne

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Melbourne’s city centre will see the rise of a vertical dual hotel development combining a Novotel and ibis in late 2018, after AccorHotels struck a deal with Singapore-based Well Smart Group.

The ibis Melbourne Little Lonsdale Street, taking up the lower tier of a 36-storey tower, will comprise 270 premium economy guestrooms, while Novotel Melbourne Little Lonsdale Street will offer 213 rooms in the upper tier.

Floors in between the two hotels will house the shared facilities including the lobby, two F&B venues, gym, as well as 10 meeting and event spaces. The hotel will also share back of house facilities from kitchen to engineering, common areas, and even staff in housekeeping and finance.

AccorHotels’ COO Pacific, Simon McGrath, said: “With development real estate in CBD locations becoming increasingly sparse and construction costs soaring, it makes perfect sense to literally scale up and maximise the investment across a number of brands and price points.”

Novotel and ibis Melbourne Little Lonsdale Street will expand AccorHotels’ presence in central Melbourne to more than 25 hotels and 3,600 rooms.

Tokyo’s Drum Tao marches to new beat with Mangekyo debut

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To provide more evening entertainment options in Tokyo foreign visitors, Japanese drum and dance ensemble Drum Tao, JTB Communication Design and Shinagawa Prince Hotel, Tokyo have joined hands to produce a new non-verbal performance.

Titled Mangekyo, which translates to kaleidoscope, the show uses a circular stage to represent the eye-piece of a kaleidoscope, as well as unique lighting and passionate drum beats to convey ever-changing visions and emotions.

Mangekyo will debut with two shows at 17.00 and 20.30 from September 16 to October 29 this year. The show will run again from May to June, and September to November next year.

According to Satomi Omachi, representative of JTB Communication Design’s area management division, a common complaint among foreign groups and visitors is the limited range of evening activities.

Omachi opined that Mangekyo’s compact two-floor theatre in Shinagawa Prince Hotel makes it suitable for corporate and VIP groups. Planners can choose to book their VIP guests in the box seats on the second floor terrace or buy out the venue.

The venue size also allows the audience to enjoy the performance up close, with those seated in the front rows on the first floor merely a metre from the performers.

The entire theatre seats 400 people, while the terrace takes four guests in each box and 80 in all. Seating on the first floor can be rearranged to suit larger or smaller groups in venue buyouts.

“We will seek a permanent venue for Mangekyo at a later stage as it gains popularity,” revealed Omachi.

Mangekyo has several domestic corporate bookings in the bag, but Omachi hopes the show will garner more foreign bookings from both corporate groups and FITs in 2018.

FIT Ruums, China Airlines team up to offer travel packages from Taiwan

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B2B travel distributor FIT Ruums has struck a partnership deal with China Airlines to provide exclusive dynamic packages for travellers in Taiwan.

Under the new agreement, a tailored collection of 15,000 hotels from FIT Ruums’ global inventory will be packaged together with China Airlines’ exclusive airfares, which are then provided to an appointed group of Taiwan’s top travel agencies for offer to their customers. More properties are expected to be added to the partnership in future.


These packages, which will be available from early August on the appointed agencies’ websites, will offer travellers savings of up to 25 per cent than if they book hotels and flights separately, according to FIT Ruums.

Building on Taiwanese travellers’ strong demand for intra-Asian travel, the majority of the destinations featured in the partnership are located in the Asia-Pacific region. These include Osaka, Tokyo, Kyoto, Hong Kong, Singapore, Seoul and Bangkok, which are expected to account for 85 per cent of the partnership’s sales.

All of the hotel content supplied by FIT Ruums will be provided in traditional Chinese language to support the local Taiwanese market. China Airlines’ platform will also provide a real-time booking option that packages the best airfares and hotel options.

The FIT Ruums-China Airlines travel packages will be sold by the following appointed travel agencies: YesTrip (a subsidiary of China Airlines), Lion Travel

Richmond Tours, FTSTour, Life Tour, EZ Travel, Star Travel, Cola Tour, Set Tour, DTS Group and Fuller Tour – the latter two will be available soon.

FIT Ruums also plans to develop dynamic packaging with more airline partners in future, it said in a statement.

1Q tourism receipts for Singapore up 15 per cent

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Singapore

Singapore’s international visitor arrivals in 1Q2017 saw modest year-on-year growth, up four per cent to 4.3 million visitors, while tourism receipts increased 15 per cent to S$6.4 billion (US$4.7 billion).

The growth in tourism receipts was driven by shopping spend (+38 per cent) while the sightseeing, entertainment and gaming (SEG) component held steady.

Singapore

Excluding expenditure on SEG, China (S$1.1 billion), Indonesia (S$688 million) and India (S$302 million) were the top three tourism receipts generating markets in 1Q2017.

China was the top source market after arrivals increased 14 per cent to 851,000. Indonesia is in second place at 720,000 arrivals, an increase of just two per cent. These are followed by Malaysia (up one per cent to 275,000), Australia (up six per cent to 272,000) and India (up seven per cent to 241,000). These five markets accounted for 55 per cent of total international visitor arrivals during this period.
Chinese visitors contributed 30 per cent more in tourism receipts, with shopping the largest spend component, while the largest increase in tourism receipts came from Malaysia (+37 per cent). Tourism receipts from Indian arrivals showed no increase, while Australians spent four per cent more.

Notably, gazetted hotel room revenue declined 1.3 per cent to an estimated S$800 million for 1Q2017. Average occupancy rate came in at 86 per cent, a 1.3 percentage point increase compared with the same quarter last year while average room rate declined 2.8 per cent to S$233. RevPAR slipped 1.2 per cent year-on-year to S$199 due mainly to a lower average room rate.