TTG Asia
Asia/Singapore Tuesday, 14th April 2026
Page 1511

New hotels: Rosewood Phnom Penh, Wyndham Dreamland Resort Bali and more

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Rosewood Phnom Penh
The first urban hotel in South-east Asia for Rosewood Hotels & Resorts has opened in Cambodia’s capital. There are a total of 175 rooms and 37 suites, each furnished with large, window-facing tables – that double as dining or work spaces – opening out to vistas of the city skyline. The residential-style guestrooms start from the 50m2 Executive Room to the Norodom House at 225m2. Facilities include a 20m-long indoor lap pool, spa, gym, three restaurants and the highest bar in Phnom Penh – uniquely perched on a cantilevered terrace on level 37.

Wyndham Dreamland Resort Bali
The 177-key resort is the Wyndham Group’s second on the Indonesian Island. There are seven room categories ranging from the 36m2 Deluxe Room to the 72m2 suites with extended living areas and outdoor Jacuzzis in ground level units. There are also eight one- and two-bedroom villas, each featuring its own private swimming pool. For meetings and events, the resort has three boardrooms, as well as a larger function room for up to 300 people for a seminar or 250 for a banquet. Amenities include three F&B venues, two swimming pools and the Tirta Spa – a complex with six treatment rooms and a yoga deck.

Hotel Cozi Harbour View
The second outpost under the midscale Hotel Cozi brand opened earlier this month. Located in Kwun Tong, Hotel Cozi Harbour View offers 598 rooms and suites ranging from 18m2 to 37m2, all of which come equipped with complimentary high-speed Wi-Fi, and a smartphone offering free international calls to selected countries. Additionally, the hotel provides a complimentary shuttle bus service to the nearby MTR station and Tsim Sha Tsui.

Radisson Jodhpur
The Radisson has made its debut in the Blue City of Rajasthan in India. The hotel comprises 96 rooms across six categories, some of which come with separate living rooms. Onsite amenities include a fitness centre, spa and four F&B venues. Radisson Jodhpur boasts over 2,787m2 of total indoor meeting space comprising three banquet halls, as well as a 1,300m2 outdoor party lawn.

Hilton Fuzhou
Occupying levels one, four and 39-55 of the Sandi Lianbang Building in the Jiangbin region is Hilton’s second outpost in Fuzhou. The hotel has 331 rooms and suites featuring floor-to-ceiling windows and stand-alone bathtubs. Facilities include an indoor infinity pool, a 24-hour fitness centre, two restaurants on the 39th floor and a lounge on the 40th. There are also 11 function rooms, including three ballrooms, featuring state-of-the-art audiovisual equipment and access to a special vehicle lift.

A virtual dining experience, 6,300km apart

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Distance proves no barrier as the Singapore Tourism Board (STB) last night hosted media and influencers from both countries at a simultaneous virtual dinner party despite being 6,300km apart.

Photo credit: Twitter/@stb_sg

Held at the Shangri-La Hotel in Singapore and Sydney, the event paired guests from both countries via an immersive technology setup for an intimate and fun dining experience, while they feasted on a menu designed by celebrity chefs Adam Liaw (Sydney) and Malcolm Lee (Singapore), and desserts by Anna Polyviou (Sydney) and Janice Wong (Singapore).

The dinner also marked the Australian launch of STB’s new global brand – Passion Made Possible.

Shinta Mani Hotels gets corporate DOSM

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Sophie Couturier has been appointed corporate director of sales & marketing by Shinta Mani Hotels, managed by Hospitality Management and Development Asia (HMD Asia).

Based in Siem Reap, Couturier will oversee all matters pertaining to sales and marketing for Shinta Mani Hotels, as well as new properties in the pipeline.

The French native boasts over a decade of experience in senior positions across Asia, particularly in boutique properties. Prior to joining Shinta Mani Hotels, she was group head of sales with Samadhi Retreats in Kuala Lumpur.

Small towns, big dreams

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Trekker at top of Mount Tsubakuro

Smaller tourist bureaux from various towns and cities on Japan’s Honshu island are taking matters into their own hands by conducting marketing activities and promoting themselves with the eventual target of achieving higher tourist footfalls.

When asked why smaller bureaux are striking out on their own, Matsusaka City Tourism Association’s spokesperson, Maho Yamamoto, shared: “This is because a prefecture markets many destinations within the prefecture. For instance, Matsusaka City is part of Mie Prefecture, but Matsusaka is not well known. Another example is the area’s beef is of higher quality than Kobe’s and is more expensive, but the destination is not as well known as Kobe.”

Trekking at Mount Tsubakuro, part of Chubu-Sangaku National Park in Azumino, Nagano Prefecture

Gero City Maze’s, inbound tourism promotion, community development worker, Daisuke Seko, agreed: “Everyone knows about the UNESCO sites of Shirakawa-go and Gokayama, but no one knows about Gero and Maze, located in the same prefecture (Gifu). I want to promote this unknown area, Gero and Maze, to international visitors.”

While the destination only receives 100 visitors a year – and Seko acknowledges it is a small number – Gero City is working on creating new products such as cycling or hiking tours for travellers. Their target is to grow the visitor count to 1,000 in five years’ time.

Meanwhile, Dai Kitabayashi, spokesperson of Azumino Tourism Association, told TTG Asia that they used to present info on Azumino in Nagano Prefecture solely to travel agents, but have now changed their tack to reach out to the media domestically and overseas by offering fam trips. They will also be conducting sales calls to Hong Kong and Singapore.

Karuizawa Tourist Association’s chief secretary, Hiroe Shintaku, opined that reaching out to the international market is also necessary as Japan’s domestic travel market is shrinking along with the population, and younger Japanese people don’t travel much. He said: “We feel that there is not enough publicity about Karuizawa (to attract the international market).”

As such, to promote the area’s yoga and meditation programmes and winter sports, Shintaku will be making sales calls to the Philippines, Vietnam, Thailand and Shanghai, up from current yearly efforts in Singapore.

However, these lesser-known destinations require more effort to get to, such as renting a car or taking a two-hour train ride. Hence, they have chosen to target FITs and smaller groups.

Seko shared: “We are targeting FITs and smaller groups as it’s easier for them to take the train. Our main target is Singaporean FITs – because it’s a developed country and people have the travel capability – as well as repeat travellers (in general) and FITs from France, the UK, the US and Australia.”

Matsusaka is targeting Singapore FITs and small groups of 10 to 15 as the city is compact with only 800 rooms in total. Similarly, Karuizawa is targeting the FIT segment, small groups of less than 50, and multigenerational families.

“Nowadays, people from overseas rent a car at Haneda Airport and drive down to Karuizawa, which takes about two hours. The car is a convenient form of transportation as it can be driven into even more off-the-beaten-track to smaller villages (with no public transport),” Shintaku added.

Kitabayashi indicated that aside from FITs, Azumino is also targeting the older traveller and luxury travel segment.

Tourism Selangor ups its cruising game with new cruise unit

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More cruise passengers wanted; Boustead Cruise Centre pictured

Tourism Selangor has recently set up a cruise unit within its event department, with the vision to further develop the cruise business and reclaim Port Klang’s position as the top cruise port in the country.

Headed by Hafeezuddin Abdul Razak, the unit will work towards repositioning Boustead Cruise Centre in Port Klang as the country’s busiest cruise terminal.

More cruise passengers wanted; Boustead Cruise Centre pictured

Up to 2017, when it was overtaken by Penang in terms of cruise calls, Port Klang had for years been the top cruise terminal in Malaysia.

The unit’s role, Hafeezuddin shared, will be to promote Selangor as the preferred destination for shore excursions by promoting tourist spots and attractions within an hour’s drive from the port. This includes Royal Klang Heritage Walk, Carey Island, i-City, Sunway City, Shah Alam City Centre and the Blue Mosque in Shah Alam.

Hafeezuddin highlighted that Tourism Selangor has, on request, been providing welcome receptions with traditional dance performances at the terminal’s arrival hall since 2015, but admitted that more awareness of this service must be made.

He added: “We are also looking at the feasibility of opening an information centre at the cruise terminal building.”

The unit also plans to be part of International promotions and jointly exhibit with Tourism Malaysia at international cruise shows, together with Port Klang Authority. This would be a new strategy for the NTO, which has yet to participate in any foreign cruise trade shows.

In January, Boustead Cruise Centre received 27 cruise calls from 10 cruise ships, bringing some 50,895 cruise passengers to Selangor.

Distribution companies spell out initiatives for NDC

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Distributors evolving with new standard

Amadeus has announced the creation of a dedicated NDC-X programme to drive the industrialisation of IATA’s New Distribution Capability (NDC).

Amadeus says its NDC-X programme will bring together experts from across the company to focus on practical use cases of NDC, an XML-based data transmission standard set to change airline distribution and merchandising.

Distributors evolving with new standard

Through the programme, Amadeus will also adopt a test and learn approach to deliver improved capabilities for the industry.

The initiative is a continuation of the company’s efforts to digitalise airline distribution and create new commercial possibilities to build on the new technology standard.

Gianni Pisanello, who has held a variety of leadership roles within Amadeus’ airlines business, both on the IT and the distribution side, will lead the new NDC-X programme.

“We are at a critical moment in terms of the development of the standard, and the readiness of the industry,” said Pisanello. “For NDC to truly take off, we need to create a real standard not only for the protocol itself, but also for how it’s implemented. We also need to ensure that it responds to travel seller requirements, and that it has the right economics to drive investment.”

Julia Sattel, senior vice president, airlines, added that Amadeus is working to solve its airline customers’ technology challenges in areas such as merchandising, dynamic pricing and cloud servicing, “which we see as the heavy machinery in the background which will make NDC and improved retailing a reality”.

Amadeus’ move came just a day after Travelport unveiled product plans to enable airlines and agents in the NDC era.

These products will allow travel agencies to connect through Travelport’s platform in a single workflow combining traditional content and new NDC content.

Travelport plans to include NDC content within an initial set of products, including an industrialised connection for airlines that connects via NDC-standard APIs and a Point of Sale companion application for travel agencies that offers NDC-enabled content alongside the GDS workflow in the Smartpoint desktop.

This integrated app is expected to be launched in 2H2018. This will be followed by a first fully integrated search, book and manage function, combining NDC-connected content and GDS content in the same workflow, which will be delivered via Travelport solutions including its

The first among the distribution companies to achieve IATA’s certification as an NDC Level 3 Aggregator in December 2017, Travelport says it will announce its first NDC-enabled airline partnerships very soon.

Blacklane rewards agents with commissions

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Blacklane offers chauffeur service on premium vehicles

Travel agents worldwide can now earn commissions when booking Blacklane’s chauffeur rides for their clients.

Blacklane for Travel Agents allows agents to choose from and reserve one-way and hourly professional rides for travellers in more than 250 cities and 50 countries.

Blacklane offers chauffeur service on premium vehicles

To qualify for commissions, agents need to register at www.blacklane.com/agency-direct-registration. Once confirmed, they either book on Blacklane’s website and apps or through partners, including Amadeus, Travelport, Sabre GDSs and the Amadeus Selling Platform.

In addition to introducing commissions, Blacklane is also offering agents who email agency@blacklane.com a 20 per cent discount to familiarise themselves with Blacklane’s service.

Based on a survey of tens of thousands of travel agents last year, Blacklane says top agent demand was value for the service. While providing services on premium vehicles from automakers such as Mercedes-Benz, BMW, Audi and Cadillac, its rates are on average 54 per cent less than legacy limousine services across 20 major cities, the company said.

It’s goodbye Priceline Group, hello Booking Holdings

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Booking Holdings will buy HotelsCombined and merge it under Kayak

The Priceline Group is changing its name to Booking Holdings to better reflect its growing brand portfolio and to acknowledge the significance of its Booking.com service, said CEO Glenn Fogel.

“Over the last two decades, our business has expanded from just priceline.com, operating solely in the US, into six primary brands with headquarters around the globe, operating in more than 220 countries and territories in over 40 languages,” said Fogel, in a press release.

Booking.com is the group’s largest brand

“Today, our largest brand is Booking.com, which has more than 1.5 million properties, averages over one million bookings per day and produces a significant majority of Booking Holdings’ gross bookings and operating profit,” he added. “We are at a defining moment in our company’s history.”

Booking Holdings consists of six primary brands: Booking.com, priceline.com, Kayak, agoda.com, Rentalcars.com and OpenTable. Booking Holdings, the parent organisation, will continue to operate out of its current headquarters in Norwalk, Connecticut.

South Korea, Singapore clinch lead as world’s most powerful passports

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South Korea scored 162, tied with Singapore

As the world tunes in to The PyeongChang 2018 Winter Olympic Games, South Korea has found another stage to shine on, taking top spot on The Passport Index for the first time, a position it shares with Singapore at a score of 162.

Historically, European countries have dominated the charts, but this changed when Singapore rose to the top in late 2017. By December 2017, Germany caught up but it wasn’t for long.

South Korea scored 162, tied with Singapore

Recent changes were mainly driven by Uzbekistan granting visa-free access to South Korea and Singapore, as well as recent adjustments to visa policies in Somalia. South Korean passport holders have access to many European, North American and Asian countries, including the US, Canada, Russia and others.

Trailing close behind in second place is Japan, which moved up the ranks with its score of 161. Although tied with Germany, Japan has fewer visa-free waivers than Germany, which puts it fourth in the Individual Passport Power Ranking. The Passport Index gives equal scores to both visa-free and visa on arrival conditions.

The World Openness Score as measured by The Passport Index has passed the 19,000 mark for the first time. This represents an increase of over 1,000 points since the measure was introduced in 2014 to monitor how frictionless global travel is.

Bangkok Airways now bookable via Expedia

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(From left) Bangkok Airways' Chulin Kocharoen and Varong Israsena Na Ayudhya, with Expedia group's Sandeep Sharma and Natakan Siri-Upathum

Bangkok Airways has partnered the Expedia group to add the OTA as a new distribution channel and incorporate a global marketing campaign.

In a statement, the airline said it has seen a boost in ticket sales through Expedia’s various sales channels and its subsidiaries, especially in North America, Europe and Australasia.

(From left) Bangkok Airways’ Chulin Kocharoen and Varong Israsena Na Ayudhya, with Expedia group’s Sandeep Sharma and Natakan Siri-Upathum

Passengers can now make reservations for all Bangkok Airways’ flights via different Expedia channels such as www.expedia.com, Expedia’s mobile application on both iOS and Android, or at any Expedia customer service centres worldwide.