TTG Asia
Asia/Singapore Monday, 29th December 2025
Page 1457

Scoring a tourism touchdown

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In its third edition this year, the two-day HSBC Singapore Rugby Sevens has become a staple in the country’s sports events calendar. As the eighth of the World Rugby Sevens’ 10 legs, this year’s tournament will take place on April 28-29 at the 55,000-capacity Singapore National Stadium.

New Zealand Sevens team (black) played against Australia Sevens team (yellow and green) during Singapore Rugby Sevens 2016

Supported by the Singapore Tourism Board (STB) and government agency Sport Singapore, the two-day event lines up 45 matches between 16 rugby teams, with fringe festivities and parties organised at Clarke Quay, and around the Singapore Sports Hub.

Tale of two cities  
As the Singapore Rugby Sevens grows in prominence, comparisons to its sell-out counterpart in Hong Kong – the tournament’s flagship that started way back in 1976 – have inevitably surfaced.

“It’s still early days for the Singapore Sevens,” said Darren Tan, managing director of World Express Singapore. “There were a lot of good vibes at the (Singapore) games, but it’s not at the level of Hong Kong’s yet.”

Angela Ng, managing director of Blue Sky Travel in Hong Kong, thinks that the Singapore leg can’t compete with its Hong Kong counterpart yet “given the rapport Hong Kong has built for years” in organising the event. “It takes years to nurture an international event,” she added.

Some agents express uncertainty about the sport’s draw in Asia. Tan observed: “(Rugby) has a strong but specific following. I was there to watch (the Singapore Sevens) last year and the followers were largely expatriates in the region. It’s good for the destination, but it’s a very special and niche market that’s very fan-based.”

BeMyGuest’ chief commercial officer Graham Hills thinks that fans who “only commit to one event per year will likely select Hong Kong due to its profile and popularity”.

But as the game spreads its wings in the region, proponents see the two Asian Sevens being complementary to each other, bringing opportunities for both tournaments.

David Lim, chairman of Rugby Singapore, noted that there has been a “rise in popularity” for rugby in Asia, particularly driven by Japan’s recent victories in the sport as the country prepares to host Asia’s first Rugby World Cup in 2019 and the 2020 Summer Olympics.

It’s a similar sentiment shared by Robbie McRobbie, CEO of Hong Kong Rugby Union, which organises the Hong Kong Sevens.

“It’s been great to have the Singapore Sevens return to the HSBC World Rugby Sevens Series – if we are going to push the growth of rugby in Asia we need to build the number of international marquee events that are hosted here,” he opined.

Last year, Singapore Sevens attracted 36,000 spectators, of which 24 per cent of were foreign visitors, and the event generated a total economic impact of S$23.5 million (US$17.7 million). This year, the organisers are targeting a crowd of 60,000, which will surpass its first-year high of 52,000 in 2016.

Jean Ng, director, sports, STB, told TTG Asia that as the only South-east Asian host in the World Rugby Sevens Series, Singapore aims to “draw more visitors from our proximity markets such as Malaysia and Indonesia”.

“We see the Singapore Sevens as one of the tentpole events that can bring fans and people from around the world to Singapore. We are currently in talks with agents, family-friendly attractions and retail options for partnerships.”

David Lim, Chairman, Rugby Singapore

A family-friendly sport    
As a young event, the trade is hopeful that Singapore Sevens can carve its own identity with its own selling point, making it equal parts festive and sporting.

BeMyGuest’s Hills suggested: “Rather than compete against Hong Kong, it’s more effective (for Singapore Sevens) to create a unique-to-Singapore aspect to help differentiate and create its own tradition. Growing the event to create more of a festival atmosphere… helps to create a true family affair and increase its popularity.”

For this year’s edition, Singapore Sevens is pushing beyond its sporting roots to become more family-friendly. It will feature the Singapore Rugby Carnival, offering activities such as face painting, themed challenges, inflatable stations and photo booths, in addition to local bands and food.

Lim explained: “We want that diverse variety of activities – not just sports – that will engage and bring people here. This is something we want to use to distinguish ourselves from every other stop in the World Series.”

For example, the event aims to “incorporate a very strong element of food around the precinct of the stadium”, as well as cultures of the 16 nations participating in the tournament, said Lim, so that the Singapore Sevens can offer attractions for travellers and non-rugby fans too.

“We see the Singapore Sevens as one of the tentpole events that can bring fans and people from around the world to Singapore. We are currently in talks with agents, family-friendly attractions and retail options for partnerships,” he shared.

Rugby Singapore has stepped up partnership talks with attractions and travel agents in Singapore and around the region. Last year, 200 tickets were sold through travel agents; this year’s goal is set between 500 and 1,000.

What’s needed now, say agents, is increased collaboration with the organiser. General manager of Diethelm Travel, Judy Lum, suggested: “The organiser should consider having a dialogue with the local DMCs… to promote (the event) to overseas tour operators.”

Samson Tan, founder/CEO, GTMC Travel, proposed leveraging the National Association of Travel Agents Singapore as a communication platform with agents to maximise marketing distribution.

Already, the event is poised to raise tourism numbers between Singapore and Fiji, which is the current Olympic Champions in Rugby Sevens.

“In 2017, Fiji Airways brought in hundreds of Fijian rugby fans who travelled all the way to Singapore to watch the Singapore Sevens,” said Shaenaz Voss, the airline’s executive general manager, international and government affairs. “We expect numbers to continuously increase year on year.” – additional reporting from Prudence Lui

 

Le Bokor Palace Soft Opening 9 February 2018

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Brought to you by SOKHA HOTELS & RESORTS.

Le Bokor Palace Soft Opening 9 February, 2018
A luxurious and historical Hotel since 1920s is renovated for re-opening

Le Bokor Palace is a luxurious and historical hotel since 1920s situated on cliff at the top of Bokor Mountain (Kampot Province, Kingdom of Cambodia). The hotel offers breathtaking view of mountain and coastline, as known as the health resort that offers natural treatment to visitors.

Because of its cool climate and fresh air, it contributes and promotes blood regeneration, lungs, heart, breathing, nutrition, nervous system, regain strength and health. (Source: from Dr Vallet, Director of Cambodia’s Health Service, 1925)


Le Bokor Palace located between the tropical forest and the “Opal Coast” on Preah Monivong Bokor National Park, nearby Kampot Province and was inaugurated on 14 February 1925 to host royalty and elites for decades. The hotel was revived in the early 1962 by Preah Karuna Preah Bat Samdech Preah Norodom Sihanouk, and served members of high-ranking officials, governments and wealthy business people, and it used to be Preah Karuna Preah Bat Samdech Preah Norodom Sihanouk’s favorite retreat vacation.

Perched on a cliff at the top of Bokor Mountain, this historical hotel commands breathtaking views of what the French once called the Opal Coast. The weather on top of Bokor Mountain ranges between 17 °C – 24 °C (62.6 °F – 75.2 °F) for whole year round. Bokor Mountain is not just tourist destination for traveler, but also a health resort with natural health treatment that effects on lung, breathe, nutrition, nervous system, enable blood regeneration, and regain strength. (Source: from Dr Vallet, Director of Cambodia’s Health Service, 1925)

Le Bokor Palace is four-storied building, toughly and neatly designed, has a powerful presence, embellished with decks and Italian-style pergolas.


Today, Le Bokor Palace is restoring by Sokha Hotels & Resorts. “Le Bokor Palace is a historic hotel that is Cambodia’s treasure, our company has fully refurbished the building, preserving the original features and recreating its colonial interior design, with bathroom fixtures imported from Italy and ornate floor tiles from Spain. After extensive renovation of this grand colonial building for opening in early 2018, Le Bokor Palace includes 36 luxurious rooms and suites.

“Its two restaurants capture the elegance of the hotel’s historic past, with Swiss and Cambodian chefs are preparing both 100 year of renascence menu and Royal Khmer cuisine with freshest organic vegetables and ingredient that grown nearby organic farm. Name Le Bokor Palace is maintained and reserved as the historical French colonial and Preah Karuna Preah Bat Samdech Preah Norodom Sihanouk,” commented Mr. Frugere F. Philippe​, General Manager of Le Bokor Palace.


The remains of the colonial settlement – which included Japanese house, Catholic Church, Wat Sampov Pram, Domnak Sla Kmao, Damnak Sdech, City Hall and other colonial buildings  – can still be seen today, spread out across a plateau and often shrouded in mist.

While visitor stay at Le Bokor Palace known as nature health resort can also visit the spectacular of Mountain Lake, beautiful Popokvil waterfall, Rock formation various shapes of rocks at 100 rice field and a unique shape of rock symbolize a gate between heaven and earth. Meditation is recommended on Bokor Mountain especially at 500 rice field. Bokor Mountain is the only place in Cambodia that has Nepenthes flowers, the local use the flowers for medicine.

For reservation:
Telephone: +855 16 616 126
E-mail: reservation.lbp@sokhahotels.com

For media enquiries, please contact:
Ms. Samrith Bunnich, Marketing Manager
E-mail: nickie.samrith@sokhahotels.com
Telephone: +855 33 683 9999
Facebook: https://www.facebook.com/LeBokorPalaceKP/
Instagram: lebokorpalace / sokhahotels
Website: www.lebokorpalace.com


About Le Bokor Palace

Le Bokor Palace includes 36 luxurious rooms and suites. Its two restaurants capture the elegance of the hotel’s historic past, with Swiss and Cambodian chefs are preparing both 100 year of renascence menu and Royal Khmer cuisine with freshest organic vegetables and ingredient that grown nearby organic farm.

Why can’t S’pore create an A&K?

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Singapore does not lack global brands – think Singapore Airlines, Changi International, Banyan Tree Hotels & Resorts, Como Hotels and, in other industries, Osim (massage chairs), Razer (gaming), Charles & Keith (shoes) and Tiger (beer and balm) – but it has yet to produce a global travel agency brand.

This talking point arose when I chatted with sources about Scott Dunn’s acquisition of Country Holidays, a Singapore brand that began 24 years ago and has made a name for itself as a bespoke outbound travel agency. Including offices in Hong Kong, Beijing, Shanghai and Dubai, it claims a turnover of S$35 million (US$27 million).

The agency will be rebranded Scott Dunn Singapore and founder Theng Hwee will be Scott Dunn’s new CEO, Asia, reporting to group CEO Simon Russell. London-based Scott Dunn has been pursuing a global expansion since being acquired by Inflexion Private Equity in 2014. In 2016, Scott Dunn bought San Diego-based Aardvark Safaris to make inroads into the North American market, and tried to tap the Asian market by opening a Singapore office that year. Country Holidays accelerates this goal.

The remarks: ‘There goes another local brand.’ The questions: ‘Why does a local brand need foreign expertise to thrive internationally?’, ‘Why not the other way round – established local brands buying a foreign entity to grow internationally?’, ‘Why can’t we be an Abercrombie & Kent or even better?’, ‘Why can’t we be another success story like G Adventures from Canada?’

I asked Theng Hwee himself about it. He said he sensed those sentiments. He admitted that when Raffles Hotel Singapore was sold, he too ‘felt it’. He sold because he needed the financial muscle to go to the next level, pointing out that a move from a SME to an organisation with 300-400 staff on his own would take a while and would be a learning curve. Scott Dunn parachutes that with its advanced technology to tailor products quickly, marketing proficiency, customer service training, aside from boosting staff morale to be part of an international brand, he said.

I thought about A&K, founded by Geoffrey Kent and his parents in 1962 – 56 long years to reach 52 full-time offices worldwide staffed by more than 2,500 people. It’s perfectly alright if Theng Hwee does not want that kind of journey; but it does not mean Singapore companies can’t do it. Then again, if time is all it takes, why are, say, Chan Brothers Singapore, more than 50 years in business, and Dynasty Travel, 40 years in business this year, still largely a Singapore brand?

To me, one reason could be that Singapore travel agencies don’t take branding seriously, don’t see that a name is an asset and has enormous equity. Theng Hwee told me he didn’t know how he came up with the name Country Holidays, when his agency is anything but about country holidays. Another reason could be the comfortable, ‘safety net mentality’ of Singaporeans in general. If I compare young Singapore men and women – even today – to their global counterparts, I’d say few are willing to get up and go into the world. Just like the agencies.

But the fact that those questions are being asked by the local industry players I talked to is a pretty good sign. It reflects an awakening. Hopefully that flame will burn and we’ll see global local brands 10, 20 years down the road.

New deputies sworn in to complete Indonesia tourism ministry’s restructure

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Second part of a major restructuring within the ministry

Indonesia’s Ministry of Tourism has promoted Nia Niscaya, former director of Europe, the Middle East, US and Africa marketing development to deputy minister for marketing development zone II.

In her new role, she will be responsible for the marketing development in Asia (excluding ASEAN), Middle East, Africa, US and Europe.

At the same time, Rizki Handayani, former director of ASEAN marketing development, is promoted to deputy minister for industrial and institutional development.

Second part of a major restructuring within the ministry

In a ceremony yesterday, both deputy ministers were inaugurated together with other echelon one to four officials in Jakarta.

This marked the second part of the Ministry of Tourism’s major restructuring effort, following the first part held in January.

With the two new deputy ministers inaugurated yesterday, the minister now has four deputies. The two inaugurated in January were deputy minister for marketing development zone I – Indonesia, ASEAN, Australia and Oceania, which is spearheaded by I Gde Pitana, and deputy minister for destination development, led by Dadang Rizki Ratman.

The new structure will enable the Ministry of Tourism to become more customer oriented and adept in understanding the needs of travellers and creation of travel products, paving for higher customer satisfaction and loyalty, tourism minister Arief Yahya remarked.

“As tourism is the business of experiences, the ministry with the new structure must be competent to create extraordinary experiences for travellers,” said Arief.

“Innovation is a must (for us) to catch up with our competitors like Malaysia, Thailand and Singapore,” he added.

IATA objects to new airport tax to fund Changi expansion

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Capacity expansion ongoing at Singapore Changi Airport

IATA has expressed its disappointment over the additional fees that Changi Airport will charge passengers and airlines to fund the development of Changi East and T5 project.

Starting July, the Changi Airport Group (CAG) will adjust existing passenger and airline fees, while the government will introduce an Airport Development Levy.

CAG announced that Passenger Service and Security Fee (PSSF) for all passengers departing from Singapore Changi Airport, presently S$27.90 (US$21), will increase by S$2.50 per annum starting on July 1 this year, with the last increase on April 1, 2024. This year marks the mid-point of the estimated construction phase of the Changi East project.

Airline industry wants greater transparency on projected cost of Changi East project and funding model 

There will be no change in the PSSF levied on transfer/transit passengers, who now pay S$6.00 when departing.

Meanwhile, the government is adding an Airport Development Levy – S$10.80 for passengers beginning their flights at Singapore Changi, and S$3 for transit passengers.

IATA yesterday issued a statement expressing the airline industry’s opposition to what it calls a “pre-funding” for infrastructure projects. It also pointed out that the decision to pre-fund was made despite industry feedback.

“It is unfair to expect passengers and airlines to pay in advance for a facility they may or may not use in the future when the facility is ready. It also goes against the International Civil Aviation Organization’s charging principle of cost relatedness – where passengers and airlines are charged for the cost of services actually used,” said Conrad Clifford, IATA’s regional vice president, Asia-Pacific.

Justifying the PSSF adjustment, CAG said: “Under the regulatory regime, CAG has the flexibility to set the amounts for the various aeronautical charges for up to 2030, so long as the overall amount does not exceed the cap set by the Civil Aviation Authority of Singapore. This cap will be reviewed if the competitiveness of Singapore air hub is adversely impacted.”

CAG added that funding for Changi East will come from three parties – the Singapore government, CAG and airport users (including airlines and passengers). The Singapore Government will fund the majority of the project’s development cost. CAG has invested S$3.6 billion to date, and will commit a substantial portion of its reserves and future surpluses, including earnings from its airport concessions, to the development.

But this is not enough to show how the cost are apportioned between all three parties – including airlines and passengers – IATA countered, calling for greater transparency on the funding model.

“Aviation is an economic catalyst and the added capacity does not just benefit the aviation community, but the entire Singapore economy. Making air travel more expensive for passengers will have a negative impact on travel, tourism, and as a result aviation’s contribution to an economy. Increasing charges for airlines could also affect the financial viability of their services to and from the airport,” Clifford pointed out.

Gala dinner caps Dynasty Travel’s 40th anniversary celebration

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A spirited celebration with partners and loyal customers

Singapore’s Dynasty Travel recently commemorated its 40th year milestone with 350 guests at the JW Marriott Singapore South Beach.

There’s plenty in its 40 years worth celebrating, the agency says, including being the first local travel agency to have a website that offers online payments for group tours, and also the first to have a proprietary iPad reservation system.

A spirited celebration with partners and loyal customers

Going forward, it aims to “scale to new heights of innovation” whether it be in its services or destinations on offer.

As part of its corporate social responsibility commitment, Dynasty Travel has since 2013 been conducting annual charity drives, a recent one being Zumba Glow Charity, which raised funds for the Singapore Children’s Society.

In 2018, it aims to continue helping underprivileged children, such as through a year-long donation drive to help improve children service centres.

Airlines leaving passengers to their own devices

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Panasonic Avionics' Jon Norris; SpiceJet's Kamal Hingorani; Inmarsat's Otto Gergye; and Jet Airways' Narendra Mansukhani

Airlines in Asia are increasingly letting passengers take in-flight entertainment into their own hands, as they turn their attention to building in-flight connectivity instead.

At the Aviation Festival Asia, Kamal Hingorani, senior vice president & head inflight services and customer experience of Indian LCC SpiceJet, shared that while installing seat-back screens is inexpensive, the maintenance of the equipment and possibility of glitches would cost the LCC much more.

Panasonic Avionics’ Jon Norris; SpiceJet’s Kamal Hingorani; Inmarsat’s Otto Gergye; and Jet Airways’ Narendra Mansukhani

Instead, the airline will focus on the BYOD (bring your own device) model and instead offer “quality Wi-Fi connection” as well as customised passenger greetings, said Hingorani.

He cited a London School of Economics study, which predicted that more short- and medium-haul flights will adopt BYOD.

Still, SpiceJet may consider alternatives for its future longhaul wide-body aircraft, such as in-seat power.

Jet Airways’ head of guest experience Narendra Mansukhani concurred, and added that the airline has special features on its Boeing 737 Max 8 aircraft for BYOD passengers. These include smartphone and tablet holders, and in-seat power may be introduced for longer flights, such as between Delhi and Singapore.

Both airlines asserted that they will aim to offer in-flight connectivity services free of charge.

Airbnb grows through more Experiences

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New categories include Concerts, Social Dining, and Adventures

Following its recent announcement to expand its core home-booking platform with more categories, Airbnb will by the year’s end increase Experiences from 60 destinations to cover 1,000 cities, including Easter Island, Tasmania and Iceland.

Airbnb says Experience bookings grew by 2,500 per cent in 2017 – 25 times faster than Homes did in its first year. The Trips platform, which houses Airbnb Experiences, was launched in November 2016.

New categories include Concerts, Social Dining, and Adventures

It is also introducing new Experience categories such as Airbnb Concerts, Social Dining, and Adventures, in addition to expanding its existing Social Impact category.

Over 50,000 hosts have applied to host Experiences, but Airbnb says it is stringent about quality. “We select them based around the uniqueness of the offering, and the special expertise and passions of the host,” an Airbnb statement reads.

Aviation roundup: Air New Zealand, AirAsia and more

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Eastin Thana City Golf Resort tees off with discounted rates

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Guests at the resort get access to golf course and sports club facilities

Eastin Thana City Golf Resort Bangkok will open its door within the Thana City mixed-use development on April 1, 2018.

For stays from April 1 to October 31, the resort is offering savings of up to 50 per cent, and introductory rates start at 1,899 baht (US$61) per night for a Superior room.

Guests at the resort get access to golf course and sports club facilities

Thana City, which includes the newly renovated Thana City Golf and Sports Club, is located 10 minutes from Suvarnabhumi Bangkok International Airport and 25 minutes from Bangkok’s downtown area.

Eastin Thana City Golf Resort Bangkok will feature 194 rooms; an outdoor pool; a playground, kids’ club; a 24-hour gym; as well as futsal, badminton, tennis and squash courts.

Guests will also be able to enjoy facilities at the neighbouring Thana City Sports Club, which includes an international-class 18-hole course designed by Greg Norman.