TTG Asia
Asia/Singapore Sunday, 26th April 2026
Page 1408

Airbnb pushes into Sri Lanka’s Experiences scene with tourism board

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Galle Fort Walks, one of the experiences on the platform

Potentially paving the way for regulation in the non-hotel accommodation space in Sri Lanka, Airbnb and the state-owned Sri Lanka Tourism Development Authority (SLTDA) have announced a strategic partnership to launch Airbnb Experiences in the country.

Airbnb previously partnered the Tourism Authority of Thailand on a similar initiative for local accommodation, but the collaboration in Sri Lanka is the first in Asia where the homesharing giant is working with a NTO to onboard local experience hosts, officials said.

Galle Fort Walks, one of the experiences on the platform

Simran Kodesia, spokesperson for Airbnb in India, told TTG Asia: “We have (rolled out) Experiences in almost 800 cities globally but this is the first time in Asia we have partnered with a tourism authority (rather than) launch Experiences on our own,” she said.

Travellers can now choose from more than 40 Airbnb Experiences in Sri Lanka designed and led by local experts. The experiences range from heritage trails in southern Galle to surfing experiences in southern Mirissa, and adventure walks in Sri Lanka’s national parks (across the island) to discovering the best local food spots in Colombo.

Kavan Ratnayaka, chairman, SLTDA, believes the move “would be of great value to the tourism industry of Sri Lanka”.

Other experiences include tuk-tuk (three-wheel ride) and possibly cricket lessons, said Kodesia.

In the local trade, where lack of regulation of Airbnb-type suppliers is a common grouse, the move is seen as a possible step towards “proper regulation”, said Harith Perera, President – Sri Lanka Association of Inbound Tour Operators.

Harith added that this bodes well for an outcome where all suppliers on Airbnb register with tourism authorities and pay taxes like formal accommodation providers.

Almost 40 per cent of visitors to Sri Lanka prefer to stay in non-formal accommodation including homestays.

SIA goes full throttle with Alibaba tie-up, launches mileage points sharing with Fliggy

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SIA’s A350-900ULR

Singapore Airlines (SIA) and Alibaba Group have entered a partnership covering flight ticket sales, loyalty programmes, marketing initiatives, cloud services, payments and logistics.

The tie-up represents an extension of a partnership between SIA and Alibaba Group’s affiliate, Alipay, which was introduced as a payment option on SIA’s website in 2013. In 2016, an official SIA flagship store was also launched on what was then known as Alitrip (later rebranded Fliggy), Alibaba’s travel service platform, for direct purchase of SIA flight tickets by consumers in China.

KrisFlyer and Fliggy members will soon be able to convert points both ways

There are over 600 million monthly active mobile users on Alibaba’s China retail marketplaces alone, and SIA and Alibaba Group expect to gain actionable customer insights through the new deal, the partners said in a joint statement.

The extended partnership will kick in later this year, when KrisFlyer and Fliggy introduce two-way points conversion, allowing members to enjoy membership perks from both loyalty programmes. SIA and Fliggy also intend to explore further opportunities to sync their respective loyalty programmes and to drive cross-promotion of membership services.

In addition, eligible Fliggy members at certain loyalty programme tiers will be able to earn KrisFlyer Elite Silver or Gold status. Accompanying privileges could include tier bonuses on miles flown, priority reservation waitlist, seat selection privileges and priority baggage handling. Fliggy members who achieve KrisFlyer Elite Gold status can also receive benefits from the entire Star Alliance network, the world’s largest airline alliance.

SIA and Alipay will also work on extending Alipay acceptance beyond flight purchases to also cover in-flight products and services, airport services, retail merchandise and ancillary touchpoints.

In addition, together with Alibaba Cloud, the cloud computing arm of Alibaba Group, SIA will explore how its IT ecosystem – from web hosting to apps and membership systems – can benefit from Alibaba Cloud’s global network. This includes the strong coverage of Alibaba Cloud’s data centres and its capabilities in managing aviation-related resourcing needs through ET Brain, Alibaba Cloud’s proprietary AI programme.

SIA will also work closely with Cainiao Network, the logistics arm of Alibaba Group, to enhance international air cargo services.

“Amid structural changes in our industry, we have been making significant steps to ensure we meet new competitive challenges and deliver on our brand promise to customers. Enhancing our digital capabilities is one of our priorities, and our partnership with Alibaba Group will be an important element in our drive to be a digital aviation leader,” Mak Swee Wah, Singapore Airlines executive vice president commercial.

“Through Alibaba Group’s digital assets and keen insights of Chinese consumer behaviour, we will be able to better understand the needs of our customers and develop more innovative travel solutions to help them explore the world.”

Six Senses picks mixed-used development to plant first Bangkok hotel

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Front row from left: MQDC's Chris Ow, and Visit Malaisira sign with Six Senses' Neil Jacobs, Bernhard Bohnenberger; back row from left: Six Senses' Omar Romero and Gordon Drake

Six Senses Hotels Resorts Spas’ first Bangkok property will open in The Forestias, an upcoming 48ha mixed-use development located in the city’s Bangna district.

“Six Senses has chosen The Forestias, its first location in Bangkok, for a 60-room hotel, 36 residences and the group’s first membership club in Asia,” said the company’s CEO Neil Jacobs.

Front row, from left: MQDC’s Chris Ow, and Visit Malaisira with Six Senses’ Neil Jacobs, Bernhard Bohnenberger; back row, from left: Six Senses’ Omar Romero and Gordon Drake

The wide variety of on-site facilities and services, including health and wellness amenities provided by Six Senses’ first membership club in Asia, will enhance the lifestyles of guests and residential owners at Six Senses Forestias, said Jacobs.

The Forestias is spearheaded by Bangkok-based property developer Magnolia Quality Development Corporation (MQDC), which in a statement said the mixed-use project will be built under its ‘sustainnovation’ principle featuring extensive woodlands and green spaces.

Other on-site features will include a medical complex, office building, community centre, condos and residences, a check on The Forestias website revealed.

MQDC’s president for hotels & hospitality, Chris Ow, said the developer would contribute expertise in design and management. “MQDC’s increasing success as a mixed-used property developer is confirmed by this agreement, which follows similar associations with other high-end hotel brands,” he said.

Hotelbeds makes inroads in travel concierge services

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Hotelbeds will make a 24/7 personal assistance hotline available to customers of its travel intermediaries

Hotelbeds Group’s Ancillary Bank has launched a concierge service for use by end consumers of travel intermediaries, following its earlier foray into hotel concierge service with City Expert.

Its first FIT-focused offering, the service is now available in Bangkok and Phuket in Thailand; Punta Cana, Cancun and Riviera Maya in Latin America; as well as Malta and Bodrum in the Mediterranean.

Hotelbeds will make a 24/7 personal assistance hotline available to customers of its travel intermediaries

Javier Arévalo, Ancillary Bank director, Hotelbeds Group, commented: “This allows us to offer the first service focused on FITs, with the goal to offer advice and personalised attention by local experts from the beginning of their stay.”

The new offering will be made available on Hotelbeds Group booking platforms – aimed at FITs – as well as in its wholesale and retail channels – including the Hotelbeds, Tourico Holidays, GTA and Bedsonline brands.

Travellers will be able to access a 24/7 personal assistance hotline operated by local people conversant in both English and Spanish.

The feature is expected to enrich in-destination local experiences for travellers through the expertise of local assistants offering interpretation/translation services, information on local infrastructure, services and transport, arranging and booking tours, tickets, attractions, events, transfers and car rentals, and offering information on culture, lifestyle, sports and local traditions.

A face-to-face meeting with the concierge will also be available on request.

Princess Cruises continues expansion with Enchanted Princess

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Enchanted Princess will be in Europe for her maiden season

Princess Cruises has announced another upcoming member of its expanding fleet, the Enchanted Princess, set for launch in 2020.

Enchanted Princess is expected to make its maiden sail in Europe on June 15, 2020. Bookings for the maiden season, Summer 2020, will open on November 8, 2018.

Enchanted Princess will be in Europe for her maiden season

Construction of the 143,700-ton, 3,660-passenger Enchanted Princess will take place in the Fincantieri Monfalcone shipyard with the ship set to feature an evolution of the design platform used for the cruise line’s previous Royal-Class ships.

Jan Swartz, president of Princess Cruises, said Princess has the strongest pipeline of premium new ship builds in the world. The arrival of Enchanted Princess will be followed by the debut of the sixth Royal-Class vessel for Princess Cruises in 2022.

The cruise line also has two new Liquefied Natural Gas (LNG) powered ships on order, bringing its new ship order to five ships in six years.

Princess Cruises currently operates a fleet of 17 cruise ships, sailing voyages around the globe. Enchanted Princess is a sister ship to four other Royal-Class ships in the cruise line’s fleet – Royal Princess, Regal Princess, Majestic Princess and Sky Princess (joining the fleet in October 2019).

Aviareps named Tourism Fiji rep in Singapore and Malaysia

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Dive sites along the Rainbow Reef in Fiji include Fish Factory, Annies Bommies, Nuku Reef and Jerry’s Jelly

Aviareps has been appointed Tourism Fiji’s representative in Singapore and Malaysia.

Tourism Fiji made the appointment with the aim of establishing and strengthening brand awareness and engagement among Singaporean and Malaysian travellers through a mix of trade partnerships and marketing communications activities.

Dive sites along the Rainbow Reef in Fiji include Fish Factory, Annies Bommies, Nuku Reef and Jerry’s Jelly

Aviareps will be responsible for Tourism Fiji’s travel trade development and marketing, as well as marketing communication and public relations efforts through its regional office based in Singapore.

Director for Singapore and Malaysia, Charlene Eng, said: “The team is looking forward to driving more visitation to Fiji and also position Fiji as the preferred destination for leisure and MICE by showcasing Fiji’s exciting offerings through experiential content, thereby driving deeper interest and engagement across the different segments.”

Royal Brunei Airlines gets new country manager for Singapore

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Royal Brunei Airlines (RBA) has appointed Nick Naung Naung as country manager Singapore.

Nick has over 18 years of experience covering various portfolios in commercial and marketing, with seven years in senior level roles.

His past roles includes general manager Singapore, Malaysia & Indonesia at Finnair, trade account manager at Air France- KLM and marketing executive at Jetabout-Qantas Holidays.

W Kuala Lumpur hires DOSM

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Nikie Mok has been appointed director of sales & marketing at W Kuala Lumpur.

She was most recently the director of sales and marketing at Aloft Kuala Lumpur Sentral.

The hospitality veteran has been in the industry for over 18 years. She first began her career at Hotel Nikko Kuala Lumpur, before rising up the ranks at Renaissance Kuala Lumpur Hotel to become assistant director of sales – corporate, meeting & convention.

She has also spent time as director of sales at Le Meridien Kuala Lumpur Hotel and Renaissance Kuala Lumpur.

Onyx unveils a slew of new GMs

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(First row, from left to right) Dean Rossilli, Area General Manager for Malaysia, ONYX Hospitality Group; Clinton Lovell, General Manager of Amari Watergate Bangkok; Ingo Domaschke, General Manager of OZO Pattaya; Sanjeev Kapoor, General Manager of Shama Sukhumvit Bangkok and Ekamai Gardens Bangkok (Second row, from left to right) Sanjiva Gautamadasa, General Manager of Amari Vogue Krabi; Porntip Pibarnwong, Hotel Manager for Amari Residences Bangkok, Chiva Bangkok Hotel and Amp Am House; Sirilak Buahom, Hotel Manager of Sukhothai Heritage Resort

Onyx Hospitality Group has made seven key hotel leadership appointments as part of its ongoing growth and expansion across the Asia-Pacific region.

Dean Rossilli has been named area general manager for Malaysia to pave the way for the group’s plans to have six hotels open across the three key gateway cities of Peninsula Malaysia by 2021.

Clockwise from top left: Dean Rossilli, Clinton Lovell, Ingo Domaschke, Sanjeev Kapoor, Sirilak Buahom, Porntip Pibarnwong and Sanjiva Gautamadasa

Currently based at Amari Johor Bahru, Rossilli joined Onyx from the Pan Pacific Hotels Group where he held general manager roles in Indonesia and Singapore. Throughout his 25-year career, he has assumed various leadership roles with companies and brands such as GLH Thistle, Marriott, Renaissance and Sheraton in Australia, the UK, the US and South-east Asia.

Clinton Lovell is the new general manager for Amari Watergate Bangkok. Joining Onyx from Minor Hotels, Clinton was general manager at Avani Atrium Bangkok as well as Anantara Seminyak Bali. He also held earlier leadership roles with Accor Hotels in Bangkok, Koh Samui, Pattaya and Siem Reap.

Rossilli and Lovell will both report directly to David Cumming, regional vice president of operations for Onyx’s expanding presence across Bangkok, Malaysia and Laos.

In addition, veteran Onyx general manager Ingo Domaschke has moved from his previous Koh Samui-based role to Pattaya as opening general manager for Ozo Pattaya, scheduled to open in 2020.

He is also part of the pre-opening task force for the early 2019 relaunch of Amari Pattaya Ocean Tower and unveil of the new Amari Pattaya Ocean Suites, offering his expertise from the refurbishment and recent relaunch of Amari Koh Samui.

In Bangkok, Sanjeev Kapoor has been named general manager of Shama Sukhumvit Bangkok and Ekamai Gardens Bangkok. Sanjeev joins Onyx from Oakwood where he served as general manager for Oakwood Premier in Bangalore. His hotel career started with Hyatt in Melbourne, before taking on leadership roles with Crown Resorts, The Leela Group in New Delhi and TFE Hotels in Melbourne.

Sanjiva Gautamadasa joins the the company as general manager of Amari Vogue Krabi. Of Sri Lankan heritage, Sanjiva has held various leadership roles with Alila Hotels in Indonesia and Sri Lanka, and with Jetwing, Oberoi and Dubai International Hotel.

Two female leaders have also been promoted to hotel manager roles. Porntip Pibarnwong has been named hotel manager for Amari Residences Bangkok, Chiva Bangkok Hotel and Amp Am House. She was previously director of sales and marketing at Amari Watergate Bangkok.

Sirilak Buahom is now hotel manager for Sukhothai Heritage Resort, having been promoted from her previous role as guest relations manager at Amari Watergate Bangkok.

Aviation roundup: Vietjet, Bangkok Airways and more

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Vietjet starts sales on Hanoi-Tokyo route
Vietjet has opened sales on its Hanoi-Tokyo (Narita) flights, set for launch on January 11, 2019. Operating daily, the flight departs from Hanoi at 00.55 and arrives at Tokyo at 08.00. The return flight takes off at 09.30 at Tokyo and lands in Hanoi at 14.00.

AirAsia X takes off for holy city of Amritsar
AirAsia has inaugurated flights to Amritsar in India, operated by its longhaul affiliate, AirAsia X. On Tuesdays, Thursdays, Saturdays and Sundays, flight D7188 departs Kuala Lumpur at 19.20 to arrive in Amritsar at 22.30. The return flight, D7189, is scheduled to leave Amritsar at 23.45 and land in Kuala Lumpur at 08.05.

Bangkok Airways and Jet Airways enhance codeshare pact
Bangkok Airways and India’s Jet Airways have expanded their existing codeshare agreement to provide greater choice to passengers travelling through the combined networks.

Under the expanded agreement, Jet Airways will place its marketing code on Bangkok Airways’ flights beyond Bangkok to Chiang Mai, Chiang Rai, Koh Samui, Krabi, Phuket, Sukhothai and Trat in Thailand; Phnom Penh, Siem Reap in Cambodia; and Da Nang, Phu Quoc in Vietnam.

Bangkok Airways will also place its marketing code on Jet Airways’ flights beyond Mumbai to destinations like Ahmedabad, Bengaluru, Kolkata, Delhi, Goa and Chennai; as well as beyond Delhi to Ahmedabad, Bengaluru, Kolkata, Mumbai and Chennai.

This is in addition to the existing arrangement, which has been in place since October 2013, which saw Jet Airways placing its code on Bangkok Airways’ flights between Mumbai and Bangkok while Bangkok Airways places its codes on Jet Airways’ flights between Bangkok-Mumbai and Bangkok-Delhi.