TTG Asia
Asia/Singapore Sunday, 12th April 2026
Page 1350

Departure tax unlikely to spur domestic travel in Malaysia

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The Malaysian government is deliberating the imposition of a departure levy on all outbound air passengers starting June 1, 2019 to encourage travellers to take domestic holidays, but members of the travel industry are doubtful that the move will lead to the desired outcome.

When tabling Budget 2019 recently, finance minister Lim Guan Eng introduced the tax and its rationale of encouraging domestic tourism. The proposed levy is two-tiered, RM20 (US$4.80) for ASEAN-bound travellers and RM40 for other countries.

Departure levy won’t dampen outbound travel, says trade

Malaysian Association of Tour and Travel Agents president, KL Tan, believed the departure tax will not have a significant impact on growing tourism and it would not deter travellers who have already made up their minds to travel overseas.

He also pointed out that not all travel abroad is for “leisure” purposes, but also include travel for education purposes, business travel, visiting relatives and friends living abroad as well as for religious purposes such as pilgrimage.

This view is also shared by others in the trade. Stephen Thomas, managing director at Topaz Travel & Tours, said: “Our clients are mainly middle and upper middle class. If they can spend on a holiday to Europe or any other longhaul destination, paying an additional RM40 will not have an impact on their travel decision.”

Manfred Kurz, managing director at Diethelm Travel Malaysia, opined: “Outbound travel may slow down a little in the beginning but people will get used to the departure levy because they cannot get around it.”

To stimulate domestic travel, product owners should create awareness of their attractions through enticing promotional materials, suggested Raaj Navaratnaa, general manager, New Asia Holiday Tours & Travel.

He added: “Relevant government agencies should also study the trends of what Malaysians are looking for and the travelling needs of the younger generation and tailor products accordingly. There is not much information on agro-tourism and the historical site of Bujang Valley lacks exposure.”

Mr & Mrs Smith eyes expansion after securing US$7.8m via crowdfunding

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James Lohan

Boutique hotel booking site Mr & Mrs Smith has raised six million pounds (US$7.8 million) through crowdfunding in mid October to accelerate the expansion of its hotel portfolio and into new verticals.

The financing came from about 2,000 public investors, ranging from existing members to new customers including angle investors.

Lohan: acceleration fast-tracked with funds injection

Founder and executive chairman, James Lohan, said: “When thinking about the next chapter for our 15th anniversary, we decided that we want to raise more money again, which happens with many growing companies.

“Last year we made 1.5 million pounds EBITDA so we are a profitable group, and for the last 12 months we grew 37 per cent (July 2017- June 2018). Frankly, we don’t technically need money but by raising money, we can move faster.”

Mr & Mrs Smith welcomed a new chairman and created the new position of chief growth officer, which is filled by Julian Diment who was in charge of sales and marketing, Lohan told TTG Asia. The company also recruited a new managing director in the US, with the market growing 45 per cent year on year.

“We will put in more time and effort there so we can curate more quickly, but we are not changing our way of curating. So far, there is a queue of roughly 500 interested hotels globally and we’ll expand the curation team in order to bring these hotels into our portfolio more quickly.”

The new funding also helps fuels SideStory, a tour experiences vertical recently added, which offers guided journeys to discover hidden gems, from photogenic corners, tucked-away market stalls, out-of-sight street art and exclusive ateliers.

Currently, the service is available only in London and Paris, but Lohan aims to roll out to 10 more cities before the end of 2019.

He explained: “It’s just started and we understand our guests’ desire to have more than just a hotel stay.”

While Asia is a sizeable market for the company, expansion in the region is for now constrained by language.

“Out of our 1.5 million membership, Asian membership accounts for 250,000… But (expansion) is a bit restricted at the moment. For now, we are only in English-speaking locations such as Singapore, Hong Kong, New Zealand and Australia.

“One of our challenges is that we are a content rich company and we are really investing more into our blogs and main website. So to keep up with editorial and translation, where should it be translated first? Should it be here or Germany? Mr and Mrs Smith will continue to invest more in Asia and is trying to work out what the Chinese play would be,” said Lohan.

Aqua Expeditions gets US$28m investment

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Aqua Mekong exterior view

With a US$28 million capital injection from Bison Capital, boutique river cruise company Aqua Expeditions will now work towards increasing its fleet size by 150 per cent and add new geographic locations over the next two year.

Bigger fleet size and new geographic locations in the works for Aqua Expeditions

Making the announcement from the company’s Singapore headquarters in Singapore, CEO Francesco Galli Zugaro, said: “I am thrilled that after a decade of changing the face of river cruising on both the Amazon and the Mekong Rivers, we will extend our footprint to coastal cruising in additional soft adventure destinations.”

While the expansion was made possible by Bison Capital’s investment, Galli Zugaro will remain the majority shareholder and in charge of the company’s destiny and growth.

The first details of new vessels and routings will be announced later this month.

The company was founded 10 years ago offering high-end luxury cruises on the Peruvian Amazon and went on to launch its boutique sailings in South-east Asia’s Mekong Rivers.

Last call for exhibitors at ATF 2019

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With just two months to go until ASEAN Tourism Forum (ATF) 2019 in Vietnam, time is running short for sellers and exhibitors to book a stand at this key event for South-east Asia’s travel sector.

Taking place in Halong Bay from January 14-18, ATF 2019 is expected to welcome 1,500 delegates, including 500 hosted buyers and media.

ATF 2019 will be held in Halong Bay

Exhibitors have until November 30 to secure a space.

As well, exhibitors will enjoy a host of benefits including airport transfers between Hanoi international airport and Halong Bay, as well as complimentary pre-show and post-show city tours.

Darren Ng, managing director of TTG Asia Media, said: “The Vietnam Host Committee has made significant investment into the buyer and media hosting programme. Procurement demand for ASEAN is at an all-time high. This upcoming ATF is one not to be missed.”

Interested exhibitors can click here for more information on buyer profile, onboard exhibitors and other event news.

To register, visit www.atfvietnam2019.com

THAI posts 3Q loss on natural disasters, Chinese market decline

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Thai Airways International (THAI) reported an operating loss of nearly 3.7 billion baht (US$111.6 million) in 3Q2018, compared to under 1.9 billion baht in 3Q2017, attributing this to natural disasters, a decline in the Chinese market and the 40 per cent rise in fuel cost.

Thai Airways also faces headwinds on rising fuel costs

Intense competition in the aviation industry has persisted into 3Q, with rising world oil prices that caused a reduction in travel demand while operating cost increased.

During the third quarter, total expenses increased by 5.3 billion baht or 11.3 per cent over the previous year due to an increase in fuel expenses of 3.5 billion or 29.4 per cent.

Non-fuel operating expenses increased by 1.9 billion or 5.5 per cent from last year, mainly due to the rise in maintenance and overhaul expenses as well as the increase in aircraft and spare part leases.

In September 2018, THAI was impacted by natural disasters including Typhoon Jebi that hit Japan and resulted in temporary closure of Kansai International Airport due to damaged and flooded runways.

The earthquake in Hokkaido and Typhoon Mangkhut in Hong Kong also forced THAI to cancel flights to several destinations.

The airline and its subsidiaries generated a total revenue of nearly 48 billion baht, a 2.2 per cent increase from the same quarter last year. The airline attributed increased revenues to excess baggage revenue at THB 304 million or 0.8 per cent from an increase in passenger traffic.

Sumeth Damrongchaitham, THAI president, shared that the airline also decommissioned two Boeing 737-400 aircraft, bringing the active fleet size to 103, four more compared to the same period last year.

Passenger traffic (RPK) increased by one per cent, while average cabin factor was 77.5 per cent, down from 78.2 per cent last year.

THAI carried six million passengers, nearly the same as the same period last year.

New Ramada hotel coming to Halong Bay

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Wyndham Hotels & Resorts is set to open Ramada by Wyndham Halong Bay View come 1Q2020, adding to its existing Wyndham Legend Halong Bay in the destination.

The 200-room Ramada by Wyndham Halong Bay View will be located in the heart of the city’s main tourist area, overlooking the UNESCO World Heritage site of Halong Bay.

Ramada by Wyndham Halong Bay View will open in 1Q2020

The upper-midscale hotel will boast an infinity pool, a 1,000m² spa and fitness centre, retail outlets and a rooftop garden. F&B outlets span an all-day restaurant, a speciality seafood outlet, a restaurant with its own wine and cigar lounge, and a sky bar located on the 34th floor overlooking the bay.

Developed by Hong Quan Develop and Consultants JSC and owning company Lac Hong Construction & Investment JSC, Ramada by Wyndham Halong Bay View will offer easy access to all local business and leisure attractions, including the Halong Bay Cruise Boat Terminal, SunWheel Halong, Bai Tho Mountain and Yet Kieu Lake.

The hotel’s launch comes on the back of a major expansion of infrastructure at Halong Bay, including the recent opening of a new highway that has slashed the travelling time from Hanoi down to just two hours, and the construction of a new international airport just 50km from Halong City.

Agoda partners JTB to expand Japan accommodation inventory

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Agoda has joined forces with JTB Corp to strengthen and expand online sales and distribution of Japanese accommodations on both companies’ sites.

The OTA expects this partnership would help improve accessibility to the Japanese accommodation market nationwide, including hotels and ryokans, for both international and domestic travellers.

Agoda, JTB team up to enhance distribution of Japanese accommodations

John Brown, CEO of Agoda said: “We will be able to offer Agoda customers previously inaccessible choices of accommodation throughout Japan by accessing JTB’s extensive inventory.

“Meanwhile, our technology expertise will help JTB to achieve its online travel ambitions for growth more efficiently.”

The partnership will also leverage Agoda’s technological expertise to enhance the competitiveness of JTB’s Rurubu Travel and JAPANiCAN sites by targeting inventory and products to a wider consumer audience.

The partners plan to launch the renewed sites in late 2019.

In addition, under the agreement, Agoda and JTB will conduct user research to better understand the needs and habits of Japanese accommodation providers.

The move comes as Agoda enters a deal to become the sole travel accommodation supplier for Line Travel’s user base in Taiwan, traditionally a key visitor source market for neighbouring Japan. The agreement with Line Travel – the travel metasearch and media platform of the leading Taiwanese messaging app – will come into effect on November 28.

Bangkok’s new river mega-mall seeks to be a ‘destination’

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New hotels: Capella Sanya, Treeline Urban Resort and more

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Capella Sanya, China
Capella Hotel Group has unveiled Capella Sanya on Hainan island, a 190-key resort with accommodation categories ranging from ocean-front and garden rooms, grand ocean and garden suites, one-to-four bedroom pool villas, up to a 440m2 chairman’s penthouse.

The hotel was designed by Jean-Michel Gathy and Bill Bensley, with inspiration drawn from the fabled history of China’s ancient Maritime Silk Road. Dining concepts include Lan Ting, a modern Cantonese restaurant styled after a traditional Chinese teahouse; Silk Road, which presents daily menus featuring cuisine from the Mediterranean and Middle East to India, Singapore and Thailand; The Library & Library Bar; and a pool and beach restaurant.

The resort’s 4,020m2 spa features what’s said to be Hainan’s first authentic hamman and a snow cabin that provides a wintry experience amid Hainan’s year-round tropical warmth.

Capella Sanya also offers 2,000m2 of meeting and function facilities, including a ballroom for up to 400 guests in banquet style.

Treeline Urban Resort, Cambodia
Bangkok-based Hospitality Management and Development Asia is now welcoming guests at its first managed property, the Treeline Urban Resort, in Siem Reap. The new-build boutique designed property has a riverfront location in Siem Reap’s historic quarter, featuring 36 rooms and 12 suites, together with modern culinary outlets including a rooftop pool and bar.

Mӧvenpick Resort Kuredhivaru Maldives
Mӧvenpick Resort Kuredhivaru Maldives has opened its doors on a private island in Noonu Atoll, marking the brand’s debut in Maldives. The resort features 105 villas and suites comprising 72 overwater pool villas, 30 beach pool suites and three beach spa pool residences, each with a private plunge pool.

Guests can choose from four dining experiences: the market-style all-day diner, ONU Marché restaurant and bar; Mövenpick Coffee & Wine Lounge; pool-side restaurant Latitude 5.5; and the overwater Bodumas Seafood Restaurant. Mӧvenpick Chocolate Hour, a key brand signature, will also be staged in the resort lobby daily offering complimentary tasting of chocolate presented in novel ways.

Facilities include the Mӧvenpick Little Birds Club, which offers family-friendly activities and babysitting services, a diving centre, tennis court, gym, water sports centre and spa.

The resort is 45 minutes from Malé by seaplane, and come early 2019 will be accessible by a 15-minute speedboat ride from the new airport on Maafaru island.

Ovolo the Valley, Australia
Ovolo Hotel Group has launched its Queensland flagship, Ovolo the Valley, the result of a a multi-million-dollar transformation of the iconic Emporium Hotel.

Each of the hotel’s 103 rooms come with 24-hour room service, Google Chromecast, phone chargers, Amazon’s Alexa voice service and other amenities. Designed to invoke fun and whimsy, rooms feature colourful elements and commissioned art pieces including eccentric furniture and illustrations. Among other highlights are the rock star suites in honour of the late David Bowie, complete with 1970s inspired velvet lounges and a gold bar.

Facilities include a rooftop swimming pool, gym, sauna, meeting rooms and Ovolo’s standard complimentary inclusions – breakfast, Wi-Fi, in-room mini bar, laundry and happy hour drinks.

Artyzen Habitat Hongqiao Shanghai, China
Located in the greater Hongqiao area, Artyzen Habitat Hongqiao has 188 guestrooms with city views. Artyzen Habitat’s rooms are designed to resemble a home, complete with a living space where guests can relax, and a separate area for sleeping.

Guests will also have access to the hotel’s 24/7 self-service laundromat, gym, as well as the Townsquare cafe. For functions, there is an amphitheatre – where the hotel will organise pop-up events and hold TED talks in – as well as several meeting rooms.

F1 Grand Prix races into Vietnam come 2020

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A Grand Prix event will be held in Hanoi from April 2020, the first new race to be announced under Liberty Media’s takeover of Formula 1.

The event forms part of Formula 1’s strategy to broaden the appeal of the sport and to reach new audiences around the globe, while also demonstrating a “firm commitment to Asia”. The event is already established in Singapore, China and Japan.

The first new event since Liberty Media’s takeover of F1 will be a street race around a 5.565km track in Hanoi

Hanoi city promoter, Vingroup, secured a multi-year deal to host the Grand Prix, which will begin as a street race using a 5.6km track in the heart of the city.

It will work with Hanoi city authorities and the Formula 1 Motorsport department to bring the event to fruition.

Chase Carey, chairman and chief executive, Formula 1, commented: “Since we became involved in this sport in 2017, we have talked about developing new destination cities to broaden the appeal of Formula 1 and the Vietnamese Grand Prix is a realisation of that ambition.”

Nguyen Duc Chung, chairman, City of Hanoi, said: “(Securing this deal with F1) is a demonstration of Vietnam’s ability to host events on a global scale and attract tourism to the country. It provides an opportunity for inward investment to Vietnam and importantly to bring the exciting wheel to wheel racing of Formula 1 to the people of Vietnam.”

On top of bringing social benefits such as job creation, infrastructure upgrades and potentially more international events being hosted in Vietnam, the event also provides an opportunity to “proclaim the first Vietnamese car manufacturer, VinFast, to millions of audiences around the world”, Nguyen Viet Quang, vice chairman and CEO, Vingroup, shared.