TTG Asia
Asia/Singapore Wednesday, 29th April 2026
Page 1275

Hard lessons from paradise

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Boracay has reclaimed its pristine allure six months after it reopened to tourists, its cesspool tag a thing of the past as tourists rave over the island’s clear waters and clean white beaches.

Even Simon Ang, managing director – operations of Celebrate TLC, who shunned Boracay for years as it became desecrated by mass tourism, began bringing in domestic tourists to the popular island.

Large improvements have been made to Boracay

“I will start sending my international clients once the rehabilitation is completed,” Ang shared.

Road and sewerage construction are expected to complete in December. The first phase of the rehabilitation, which forced Boracay’s half-year shutdown from April 26 to October 26 last year, focussed mainly on the clean-up of waters and beaches and enforcing strict compliance with the environmental and related regulations.

Now, six months since its reopening, Boracay boasts a cleaner beachfront and waters, while illegal establishments including West Cove Resort were demolished. Accommodations with 50 rooms or more are required to have their own sewerage treatment plants (STP), while those with 49 rooms and below can use a clustered STP or separate STP. Setback regulations call for the implementation of establishments’ 25m+5m easement from the shore and 6m easement from centre of the road.

On March 20, the Boracay Inter-Agency Task Force reported that 326 hotels with combined 11,943 rooms have complied with rules and regulations, and are now able to accept bookings and reservations. They are part of the estimated 15,000 rooms in over 500 hotels and other accommodations.

With the carrying capacity for Boracay now set  at 19,215 tourists at any time, it also brings to issue the implementation of the carrying capacity given the room oversupply on the island.

Was the rehabilitation a success?
Philippine Institute for Development Studies (PIDS) research fellow Mark Francis Quimba isn’t sure if Boracay’s closure is considered a success, as evaluation is difficult without a proper study or analysis launched.

In his presentation during Rajah Travel’s Travel Talk forum last month, he said: “If you look at just pictures and anecdotal evidence, perhaps there are big improvements in how the beach looks now but we have to look deeper in terms of income of those living in the area and the types of business (allowed)”.

The costs of the six-month closure were enormous and the chain reaction long. PIDS reported that in closing Boracay, the economy lost up to 83.2 billion pesos (roughly US$1.6 billion) in business revenue and 27.9 billion pesos ($530 million) in compensation to displaced workers.

Narzalina Lim, founder of tourism and hospitality consultants Asia Pacific Projects, noted the “enormous social cost” of the shutdown, including “the displacement of many people who lost their jobs and livelihood and whose families were dislocated (children had to leave school, etc)”.

Lim, the Philippines’ tourism undersecretary for planning, policy and development for six years before becoming the tourism secretary, said she would have handled Boracay’s rehabilitation differently.

“I would have held several town hall meetings to show the local government officials, the Department of Environment and Natural Resources (DENR) and the private sector stakeholders what went wrong with the environment and presented a phased approach to rehabilitation,” said Lim.

“A consensus should have been reached amongst all stakeholders on how the rehabilitation was going to be done and time given for people to prepare alternatives if their establishments were going to be affected by the rehabilitation”, she pointed out.

And more could be done regarding waste disposal and street flooding, Lim maintained, as the open dumpsite up the hill on the island’s north is still operating and causes groundwater contamination when it rains, while garbage barged to the mainland sometimes falls into the sea.

“This is an unsustainable system,” she remarked. Most critically, the importance of educating the people was overlooked in the rehabilitation of Boracay, insisted Lim.

“You have to rehabilitate people’s values, attitudes and outlook too to make any physical rehabilitation sustainable. As long as people are just strong-armed into following orders without understanding and appreciating why things have to be done a certain way,  they will go back to their old ways,” she remarked.

“An essential component to the rehabilitation should be an ongoing educational drive amongst school children, youth and adults on the importance of their natural resources and their role in preserving these resources,” she emphasised.

What lies ahead
Boracay faces several challenges in the short run and long term. It did not lack redevelopment plans including three master plans by the Department of Tourism, although rules and regulations were either not implemented or followed by establishments, said industry watchers.

Apart from difficulties with enforcement, allegations of corruption have also been left unaddressed, with Lim claiming misdoings involving government officials and profiteering developers and investors.

Lim did not mince words: “I am disappointed that no official from the DENR has been jailed so far. They issued environmental compliance certificates and permits to build on wetlands and forest land. Cases should have been filed against them. Instead, they were just transferred to other posts. This is a case of selective justice which does not make the political will of this administration credible.”

In spite of calls to limit the number of cruise ships that call on the island over concerns of low tourist expenditure and environmental impact, a 1,001-room mega hotel and construction of casinos were earlier approved for the island.

C9 Hotelworks managing director Bill Barnett noted: “It’s hypocrisy to say no to cruising and yes to large casino-led developments on the island which will impact environment.

“Boracay remains a mixed message as the government has said they want a sustainable approach, yet they have approved mega hotel projects. There is no yin and yang, but an absolute disconnect,” Barnett observed.

“As global population continues to grow, and now at seven billion, the reality is that Boracay like Bali, Phuket and other mainstream Asian resort destinations are feeling the impact of urbanisation and overtourism.”

Barnett said: “The Boracay of 2030 will be an urban resort and not an island getaway. How it plans for that future will be the basis of success.”

Business as usual for Bangkok’s Centara Grand Hotel after fire at adjoining mall

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Centara Grand at CentralWorld

Operations have returned to normal for Centara Grand and Bangkok Convention Centre at CentralWorld, following a fire that broke out in the adjoining CentralWorld shopping mall yesterday afternoon, said Centara Hotels & Resorts CEO Thirayuth Chirathivat in a statement.

In the statement, Thirayuth informed that Centara Grand hotel was not affected by the incident, and although no damage occurred to the property, all guests and employees were yesterday evacuated as a precautionary measure.

Centara Grand at CentralWorld

“The hotel remained vacated until the relevant authorities declared the complex fully safe and we are pleased to tell you that it is now once again business as usual at Centara Grand and Bangkok Convention Centre at CentralWorld,” Thirayuth stated.

The hotel chief also expressed his sincerest condolences to the families who lost their lives and the 15 people injured by smoke inhalation.

The deadly blaze, which took place on the eighth floor of CentralWorld, killed two people and caused injuries to 20 others, mostly from smoke inhalation, according to local media reports.

CentralWorld has also issued a letter to inform that it would open today at 14.00.

HK airport transformation takes off with passenger experience in mind

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Lam: while terminal upgrades are underway, there are plans for a SkyCity development that 'goes far beyond' the traditional concept of a shopping mall with options for retail, dining and entertainment as well as offices and hotels

As long-time regional rival Changi Airport gears up to open Jewel, Hong Kong International Airport (HKIA) is set to undergo an expansion driven by a vision to transform the gateway into a destination in itself while coping with the anticipated increase in air traffic.

A central tenet of HKIA’s expansion plans is driven by passenger experience, including connecting to the 25ha Skycity mega integrated development – set to be completed in phases between 2023-2027 – as well as the acquisition of AsiaWorld-Expo (AWE) last September, said Airport Authority Hong Kong (AAHK), CEO, Fred Lam, speaking to the media on the sidelines of the ACI WAGA conference in Hong Kong last week.

Lam: while terminal upgrades are underway, there are also plans for SkyCity, which ‘goes far beyond’ the traditional concept of a shopping mall, with office and hotel spaces

Lam said: “The concept (of Skycity) goes far beyond the traditional notion of a shopping mall and will provides a full range of retail, dining and entertainment facilities plus offices and hotels. Right next to it is AWE which offers a wide range of facilities for conventions, exhibitions, entertainment and sporting events.”

“We took over the management (of AWE) recently and put together a plan to further expand the facility and space in order to capture growth and demand for entertainment and high-profile consumer events, making our airport a destination in itself,” he elaborated.

The airport chief is also hopeful of a wider market catchment in the Greater Bay Area that enhanced connectivity has brought.

With enhanced access to mainland China that the new infrastructure has brought, Lam is also hopeful of a wider Greater Bay Area market catchment.

He said: “We forecast air traffic demand will continue to grow in the coming years and to capitalise on that, we are expanding terminal capacity and services.”

In the immediate pipeline is the complete overhaul of Terminal 1 (T1), while in the longer term there plans to construct an additional runway, a new passenger concourse with 57 parking stands, and new automated people mover and baggage handling system.

“The construction works are on track for the new facilities to commence operation in 2024,” Lam shared.

AAHK also kick-started a slew of upgrades and rejuvenations of existing terminals. The new annex building scheduled to open in October 2019 next to T1 offers an additional check-in aisle with over 40 new counters and self-service bag drop; East Hall Food Court will have a new look and new outlets, a children’s playground and open air garden; as well as the Sky Bridge connecting T1 with the North Satellite Concourse.

From sea to air connection, the number of city check-in terminals within GBA will increase from 16 to 29 in future.

Tourism hopes high with new Yogyakarta airport starting operations end-April

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Kalibiru, Yogyakarta

Trade players are eagerly anticipating the new opportunities that the long-awaited Yogyakarta International Airport (YIA) will bring, when the 210,000m2 facility finally completes its first phase of development and starts operations at the end of April.

Devy Suradji, director of marketing and service of the state-owned airport operator Angkasa Pura I (AP I), explained in an official press statement: “Construction of YIA’s runway and terminal is almost complete, and we are targeting to operate six international flights, two return services from Singapore, and four flights to and from Kuala Lumpur.”

Kalibiru, Yogyakarta

Airlines from Qatar, Turkey, the UAE, Japan and Australia have also expressed interest in opening direct flights to the new airport.

YIA will have a 3,250m by 45m runway, which will be able to accommodate wide-body aircraft and 300 landing slots. The new airport has a capacity of 14 million passengers per year, nine times the capacity of existing Adisutjipto International Airport.

Development of the new gateway is expected to complete by the end of year, Devy added.

He said: “When the airport is fully operated, we will relocate 30 per cent of domestic flights and all international flights from Adisutjipto Airport. This is expected to reduce the burden on Adisutjipto Airport, which serves about 8.4 million passengers annually.”

Adisutjipto Airport is currently the backbone of Yogyakarta tourism, but its capacity has come under strain and delays frequent amid tourism’s rapid growth.

According to AP 1, the ideal capacity of Adisucipto Airport is 1.7 million passengers per year. However, the airport’s passenger flow has reached 8.4 million people in 2018 with 188 domestic flights and six international flights per day.

Denny Ristyanto, director of sales and marketing of Yogyakarta Marriott Hotel, believes the new airport would be a game changer for Yogyakarta.

He said: “YIA has undoubtedly become an important force in leading the development of Yogyakarta’s tourism sector and will definitely increase inbound travellers.”

Udhi Sudiyanto, owner of Antar Anda Tour and Travel, is optimistic that YIA will become tourism hub in Java Island, after Jakarta. “YIA may become a main (gateway) for Yogyakarta, Solo and Semarang (Joglosemar),” he said.

But Widodo Nugroho, owner of Jogja Geowisata, has other concerns. “The distance from the Yogyakarta city centre to the new airport is about one to two hours by car (under the current road structure). In addition, the main road to the new airport is still narrow, there is only one lane for four-wheeled vehicles. If the government does not immediately expand the road and build a highway (the city has been planning), this will disrupt tourists’ comfort.”

Until the local government shows its commitment to improve road infrastructure and attract international airlines, Yogyakarta won’t be able to fully reap the benefits the new airport will bring, said Denny.

“It may take three or four year to see the impact, as tourism stakeholders still expect a number of improvements in infrastructure such as the construction of road access in Yogyakarta,” he remarked.

Viking, China Merchants join hands to float out Chinese-dedicated cruise line

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Viking's Torstein Hagen with China Merchants Group's Gangfeng Fu

Viking and China Merchants Shekou, a flagship subsidiary promoting cruise port development under the state-owned China Merchant Group, have signed an MoU to form a joint venture to build a cruise line for the Chinese market.

“This will be a full scale, multi-dimensional cooperation that covers all three main business sectors of China Merchants Group”, said Gangfeng Fu, president of the group.

Viking’s Torstein Hagen with China Merchants Group’s Gangfeng Fu

The partnership will range from product development to sales and marketing. As part of the agreement, China Merchants Group’s shipbuilding subsidiaries will design and build new ocean cruise ships.

Commented Torstein Hagen, chairman of Viking: “China is a dynamic outbound tourism market… Our partnership with China Merchants Group will allow us to bring this Viking travel lifestyle to more Chinese travellers more quickly, satisfying the Chinese market’s unmet demand for a greater choice of sophisticated travel.”

Viking operates a current fleet of 78 vessels, offering cruising on rivers and oceans around the world. China has been a part of Viking’s destination portfolio since 2003. Since setting up local operations in China in 2016, the company has seen strong momentum in its European river cruise product tailored for Chinese-speaking guests.

Spain lands first Anantara following Minor’s acquisition of NH Hotel Group

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Villa Padierna Palace

The rebranding of Villa Padierna Palace, a hotel located in Marbella in the south of Spain, into an Anantara branded property is the outcome of an integration drive that Thailand-based Minor Hotels has embarked on following its acquisition of NH Hotel Group in October 2018.

Following its rebranding, Villa Padierna – which is owned by the Villa Padierna group – will be managed by NH Hotel Group with immediate effect under a variable lease agreement.

Villa Padierna Palace

Located in the Costa del Sol’s Golf Valley, the relaunched Anantara Villa Padierna Palace Benahavis Marbella Resort will become the first Anantara in NH Hotel Group’s home market of Spain and the second Anantara in Europe after the launch of the Anantara Vilamoura Algarve Resort in Portugal two years ago.

Dillip Rajakarier, CEO Minor Hotels, commented that the upcoming launch of Anantara Villa Padierna, Marbella Benahavís Resort “demonstrates our commitment to integrate Minor Hotels and NH portfolio of brands and operational expertise across our joint and expanding geographical footprint”.

Both Minor Hotels and NH Hotel Group have started to implement key integration strategies, bringing all of their hotel brands under a single corporate umbrella, now with presence in over 50 countries worldwide.

Two key integration initiatives include the transfer earlier this year of Minor Hotels’ Portugal and Brazil operations to NH Hotel Group to benefit from scale and geographic expertise as well as brand alignment of both hotel groups, so that the geographic operating clusters can best capitalise upon brand expansion and rebranding opportunities.

Local experiences pave way to greener pastures

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LokaLocal’s founder Chin Yoon Khen aims for nearly double the number of listed activities this year

A substantial funding injection from South Korea venture capital firm BonAngels will enable LokaLocal, a Malaysian travel technology start-up, to ramp up its product range and fuel its expansion goals.

The experienced-based travel platform currently lists more than 800 activities throughout the country, ranging from paddy harvesting and cooking classes to traditional lantern and shadow puppets making. Small tour operators can also list their day tours, or two- or three-day itineraries on LokaLocal.

LokaLocal’s founder Chin Yoon Khen aims to grow the platform to 1,000 listings this year

With the funding boost, LokaLocal’s founder Chin Yoon Khen hopes to grow the platform’s stable of activities to 1,000 by the end of this year.

Part of the funding will also be invested into a merchant solution to enable sellers to easily track their daily and monthly sales activities, as well as to provide quicker responses to enquiries and booking confirmations. The website will also be upgraded to provide a better user experience.

LokaLocal was established by Chin in April 2016, an idea born after the documentary photographer turned photographs of local artisans into a 500-page full-coloured book titled Traditional Trades in Penang.

Chin saw a growing demand from tourists seeking unique local experiences, leading to the launch of LokaLocal with a focus on matching traditional artisans as local guides for travellers. These cultural and heritage experiences are marketed creatively on the website through professional photographs and videos.

Some of the locals featured in his book project are now experts on LokaLocal, providing workshops for tourists interested to pick up skills such as joss stick making and batik painting.

“More than 80 per cent of sales comes from the local expatriate community living and working in Malaysia, as well as tourists from the US, Australia and New Zealand,” he shared.

“Most are between the ages of 25-34, and are looking for authentic local experiences and opportunities to make new friends.”

And although LokaLocal is not the first nor the largest digital tours and activities marketplace, Chin believes there’re merits to standing on the shoulders of giants.

“These giants have helped build the ecosystem faster, helped to educate suppliers on how to be good local experts, and how to market their business,” said Chin.

“We believe we have an edge over the competition because we are homegrown, and who knows Malaysia better than a native?”

Update [April 14, 12.45]: Details on how the company intends to grow and improve the platform in paragraphs three and four were amended to reflect the company’s current plans, which were revised between the time of interview and when the article was published. Specifically, plans are now to grow the listing to 1,000 instead of 1,500, and the website will be upgraded to provide “better user experience” rather than faster loading time.

Night-time theme park opens in Seoul

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Carnival-esque and festive vibes await the 'millennial family' at Wonderbox

A new indoor theme park, Wonderbox, has opened, completing the first phase of the Paradise City IR project in Incheon, South Korea.

The two-storey building covers an area of 3,933m2, and with the concept of a night-time amusement park, brings multimedia entertainment, rides, F&B and events to visitors.

Carnivalesque vibes await the ‘millennial family’ at Wonderbox

“In the tourism industry, Asia and the Pacific region is the second most popular market in the world, with a high annual growth rate of 9.7 per cent,” said Chang Wyan Ahn, executive vice president of developer Paradise Segassamy.

Among the highlights at Wonderbox is the “environmental performances” created in collaboration with Moment Factory, a global multimedia entertainment studio behind the projection mapping of Spain’s Sagrada Familia.

The attraction has also introduced to South Korea rides such as the sports attraction Sky Trail, 360-degree rotary Mega-Mix, and Magic Bike, a pedal-powered gondola ride.

Another first is pastry chef Janice Wong’s first store in South Korea, located on Wonderbox’s Chocolate Street.

Heightening the festive mood, the company will bring hands-on content for men and women of all ages. The main performance, Luna Carnival, will meet visitors inside the Main Agora and Paradise City, staged against the backdrop of moonlight.

Construction on Paradise City began in November 2014, a project by the Paradise Segasammy joint venture between Paradise Group and Japan’s Segasammy Holdings.

A total of 1.5 trillion won (US$1.3 billion) was spent on the project, and the total site spans 330,000m2. In 2017, Paradise Hotel & Resort and Paradise Casino and Convention opened, followed by the boutique hotel, spa, club, art exhibition space, shopping arcades and multi-purpose studios in 2018.

Chiva-Som dangles anniversary deal ahead of half-year closure for revamp

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Guests receive vouchers to spend on Chiva-Som's wellness treatments

Thailand’s Chiva-Som International Health Resort is extending a special 24th anniversary offer to all guests who stay for a minimum of three nights during the month of April.

Guests of Chiva-Som will receive a voucher of 10,000 baht (US$315) per person, per stay, which can be used for health and wellness treatments (excluding Niranlada and visiting consultants) or Chiva-Som signature products. In addition, guests will receive complimentary VIP fast track service upon arrival and departure.

Guests receive vouchers to spend on Chiva-Som’s wellness treatments

This offer is available to guests staying from April 1-30, 2019 in any room type for a minimum of three nights. The rate code, 24ANNIVERSARY, should be referred to when making eligible bookings. Terms and conditions apply.

Chiva-Som will be closed for completion of its extensive refurbishment programme from May 1 to October 31, 2019.

For further information and reservation, email reservation@chivasom.comor call the resort at (66) 3253 6536.

Aviation roundup: AirAsia, Firefly and more

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AirAsia launches flights between Bangkok and Ahmedabad
AirAsia has launched a new route connecting Bangkok with Ahmedabad, the capital of Gujarat state and India’s first UNESCO World Heritage City.

On Mondays, Wednesdays, Fridays and Sundays, FD144 takes off from Bangkok’s Don Mueang International Airport at 19.00 for arrival in Ahmedabad at 21.50. Flight FD145 leaves Ahmedabad at 22.20 the same day, arriving back in Bangkok’s Don Mueang at 04.15 the following day.

Firefly resumes flights to Singapore
Malaysian budget carrier Firefly will resume flights to Singapore on April 21, operating out of Seletar Airport, after the two countries agreed to work together to develop GPS-based instrument approach procedures to replace the Instrument Landing System. Before the flights were suspended last December, Firefly operated 20 daily flights between Singapore and Subang, Ipoh and Kuantan.

Yangon gets more flights from China
Sichuan Airlines has launched twice-weekly flights from Chengdu to Yangon International Airport’s (YIA) Terminal 1, utilising an Airbus A321-211A aircraft with total 189-seat capacity for the new service. Every Monday and Thursday, flights from Chengdu will arrive in Yangon at 00.20. Flights are scheduled to depart Yangon at 01.20 for arrival in Chengdu at 05.40. This is Sichuan Airlines’ third international destination operating from YIA.

In addition, China Eastern Airlines has launched thrice-weekly Hohhot-Kunming-Yangon flights at YIA Terminal 1.Using a Boeing 737-800 aircraft with a seat capacity of 184 for the new service, China Eastern Airlines round-trip flights arrive in Yangon at 15.10 every Tuesday, Thursday and Saturday, before departing on the roundtrip back to Hohhot at 01.20.

PAL takes off for Phnom Penh
Philippine Airlines has launched its first flights to Phnom Penh International Airport. Using a 156-seater Airbus 320 aircraft, the new service operates five-times-weekly flights (Mondays, Tuesdays, Thursdays, Fridays and Saturdays). The arrival time in Phnom Penh is at 23.45 while departing time back to Manila is scheduled one hour after.

Himalaya Airlines connects Abu Dhabi to Nepal
Himalaya Airlines has launched thrice weekly flights between Kathmandu’s Nepal Tribhuvan International Airport (KTM) and Abu Dhabi. Using its Airbus 320 aircraft, which includes eight premium economy and 150 economy seats, the flights operate on Sundays, Tuesdays and Thursdays.

Flights are scheduled to depart from Kathmandu at 20.45 to arrive at Abu Dhabi at 23.45. Returning flights to Kathmandu are scheduled to depart from Abu Dhabi on Mondays, Wednesdays and Fridays at 01.45, and arrive at Kathmandu at 08.00.