TTG Asia
Asia/Singapore Tuesday, 21st April 2026
Page 1266

Sentosa opens gates as testbed for local enterprises

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Sentosa Island

The Sentosa Development Corporation (SDC) has launched a scheme to allow trial runs by local enterprises to be conducted on the island, announced key players at the Singapore Tourism Board (STB) Tourism Industry Conference on Tuesday.

The Sentosa x Enterprise scheme is aimed at driving innovation among local enterprises while enhancing the destination.

Sentosa Island

The first public call for the applications opened on Tuesday and will close on June 30. Proposals will be evaluated based on how innovative or novel their concepts are, and their ability to enhance focus areas including connectivity, guest experience, environmental sustainability and biodiversity, as well as digital solutions.

Two innovations are currently being tested in Sentosa: mobile augmented-reality wayfinding tool Fooyo and on-demand e-scooter solution Scootbee.

Chin Sak Hin, assistant chief executive, SDC said: “SDC is constantly on the lookout for novel and game-changing ideas that will help us further enhance Sentosa as a world-class destination.

“(With) more than 19 million visitors annually, Sentosa is an ideal testbed for innovators and companies to test the viability of business concepts and prototypes.”

If a solution proves to have high yield in Sentosa, SDC may consider adopting them on a permanent basis, confirmed Chin.

SDC is also an industry pilot partner for STB’s new Singapore Tourism Incubator, which will be launched later this year. Under this project, STB will work with local tourism players to test new transformational solutions and ideas that will help the industry “solve perennial issues or create new business opportunities”, shared STB’s chief executive Keith Tan.

Chin observed: “The tourism space is getting more disrupted. Travellers are looking for more experiences rather than just your usual sightseeing. Digital solutions will certainly play a big part in connecting our guests from overseas as well as locally.”

Far East Hospitality says Xin Chao to Vietnam

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Singapore-headquartered Far East Hospitality (FEH) is making its Vietnam debut with two boutique hotels set to open in Ho Chi Minh city by the end of this year.

To result from a hotel management and technical services agreement with Five Elements Development, both Lê Công Kiều Hotel and Ngô Văn Năm Hotel will open in Ho Chi Minh City’s District 1.

Lê Công Kiều Hotel will be located along its eponymous street, and will have an Indochina theme and a heritage flair. Facilities accompanying the 56-key property include a bar on the eighth floor; a steakhouse and wine cellar in the basement; and an all-day diner on the ground floor.

Over in Ho Chi Minh City’s Japan district, Ngô Văn Năm Hotel will have 30 rooms. The hotel will feature a Japanese-inspired design, alongside Japanese-style facilties such as an onsen on the rooftop, and an omakase restaurant franchised from Osaka.

“We are trying to position (these properties) as a collection of luxury boutique hotels, where each will have its own concept and key selling point,” said Hai Dang Tran, director, assets management, Five Elements Development.

Arthur Kiong, CEO of FEH, shared: “The price point of the hotels will be within the US$200 to US$300 range, and will be affordable for a large segment of the mid-tier market.”

Kiong indicated that the property will be targeting affluent travellers in their 30s, and believes that “China will be a very big market for these sort of products”. In addition, FEH is also targeting Singaporean travellers thanks to the attractive air fares and flight frequencies between the two countries; Australians; the longhaul American market; and domestic travellers.

On the decision to expand to Vietnam, Kiong, said: “Vietnam is a very exciting leisure destination that is seeing double-digit growth, has a high potential for international visitors, and also has a young dynamic population that is hungry for travel and sophistication.”

As for where the group is looking to expand, Kiong said that in addition to Ho Chi Minh City, Hanoi and Danang were of interest, while Nha Trang also presents opportunities.

“Our plans in Vietnam are to grow to several thousand keys in the next five to 10 years,” Kiong concluded.

Philippines gears up for tourist influx during Holy Week

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Nine churches and chapels in Intramuros including the San Agustin Church will be open to pilgrims and visitors starting April 18, Maundy, Thursday, until April 20, Black Saturday

The Philippines Department of Tourism (DOT), through its regional offices, has coordinated with various local government units and agencies to ensure that destinations are equipped to handle the expected influx of tourists and pilgrims this Holy Week.

Lent in the Philippines is a solemn period that begins on Ash Wednesday and culminates with the Semana Santa or Holy Week, where rituals and customs are practised in all corners of the country. Over the six-week period of Lent, Filipinos make extensive preparations for themselves, their communities and visitors.

Nine churches and chapels in Intramuros including the San Agustin Church will be open to pilgrims and visitors starting April 18, Maundy, Thursday, until April 20, Black Saturday

DOT and the Intramuros Administration expect over 900,000 devotees and visitors in the Walled City this coming week. Nine churches and chapels in Intramuros including the San Agustin Church will be open to pilgrims and visitors starting April 18, Maundy Thursday, until April 20, Black Saturday.

“Lent is an integral part of our national identity. It reflects our faith, history and traditions passed on by our forefathers,” stated DOT Secretary Bernadette Romulo Puyat. “Pilgrims and tourists are encouraged to take part in this unique Philippine experience, but to always be cautious about their personal safety and be respectful of others.”

As part of the annual protocol during Holy Week, DOT has issued letters to LGUs requesting that safety and security measures are in place in tourist destinations. DOT has likewise collaborated with airport authorities to set up tourist Help Desks.

To step up security and maintain order, the DOT has coordinated with LGUs, the Philippine National Police (PNP), and other government security agencies. DOT and PNP have an existing Tourist-Oriented Police for Community Order and Protection (TOP-COP) programme where police personnel are trained to handle and assist tourists.

In addition, DOT issued a reminder notice to resorts and hotels to deploy life guards in their beach areas or swimming pools, while urging the public to choose DOT-accredited establishments that can ensure the availability of first-aid trained staff and first-aid kits.

The public is also advised to take precautions during their journeys especially in areas the Philippine Atmospheric, Geophysical and Astronomical Services Administration has identified as heat danger zones. These include Infanta in Quezon, Ambulong in Batangas, Casiguran in Aurora, Pasay City in Metro Manila, Dagupan City in Pangasinan, San Jose City in Occidental Mindoro, and Tuguegarao City in Cagayan.

DOT has also requested that travellers practice responsible tourism by respecting local traditions and practices. This means observing silence in houses of prayer, avoiding the use of flash photography in churches and not taking photos of individuals without permission. Sustainable tourism practices such as properly managing one’s personal trash and avoiding single use plastics by bringing personal water tumblers and utensils are also encouraged.

Vinpearl rolls out AI-based facial recognition to smoothen guest experience

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The technology has been launched at Vinpearl Nha Trang Resort

Vietnam’s Vinpearl has introduced facial recognition technology based on artificial intelligence (AI), expected to bring conveniences in check-in, payments and movements within property grounds.

In the first phase, the application of facial recognition has been implemented at Vinpearl Nha Trang, and features check-in and check-out options at Vinpearl Land entertainment areas and restaurants. This technology identifies and authenticates customers’ identities through observation devices without other control procedures.

The technology has been launched at Vinpearl Nha Trang Resort

The hotel and entertainment group states that all the new technology will eventually be applied to its 43 properties nationwide.

Vinpearl is touting the technology’s five main advantages: speed, with identification within one second; large data processing system with millions of faces; dynamic security warnings in real time; precision; and confidentiality of customer information.

Visitors will also be able to enjoy simultaneous check-in for the whole family. Another convenience is minimised waiting time as visitors move between different internal areas. For example, visitors do not need to bring their room cards when using services in buffet restaurants and private games areas.

TTG Asia goes on break for Good Friday

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TTG Asia will be on break tomorrow, April 19, in observance of Good Friday. To our Christian readers, have a good Holy Friday and Easter Sunday. See you on Monday, April 22, when we return with more news.

New tourism development coming to Singapore’s Jurong Lake District

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Jurong Lake with public housing in the background

The Jurong Lake District (JLD) in west Singapore is set for a major transformation and will soon welcome an integrated tourism development with attractions, hotels, retail and F&B offerings.

Making the announcement at the Singapore Tourism Board (STB) Tourism Industry Conference yesterday, senior minister of state for trade and industry and education, Chee Hong Tat, described: “With its unique waterfront environment and location adjacent to the new Jurong Lake Gardens and the new Science Centre, we envision this area to be transformed into a key attraction from 2026.”

Jurong Lake with public housing in the background

The area slated for this development is so large that JLD is set to become Singapore’s second city centre. Among new facilities and projects, it will comprise a complete overhaul of the Science Centre Singapore by mid-2020 as well as the introduction of Singapore’s third national garden, measuring 20ha.

Chee added that the ministry will soon launch an Expression of Interest until November this year. Keith Tan, chief executive of STB, revealed that some players, including developers and attractions, have “already expressed keen interest in the area”.

He expressed anticipation that JLD will encourage tourists to extend their stay by one to two nights – from the current average of 3.4 nights – as well as help to change the “preconceived notions that Jurong is far away and inaccessible”.

While encouraged by the development of the district, local players noted that improving the nearby highway link with Johor would give JLD an even stronger tourist pull.

A+B Edu Tours and Travel director, Bhajan Sing Sandhu, told TTG Asia that if cross-border traffic conditions improve, tourists in Malaysia would be more incentivised to visit Singapore’s west districts, including JLD.

Travelport partners HKIA on multi-modal transport services

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Travelport to promote multimodal services at HKIA to travel agents, TMCs

Travelport has signed an agreement with Airport Authority Hong Kong (AA) to promote multi-modal connectivity services at Hong Kong International Airport (HKIA) to travel buyers in Asia, Europe and North America.

As a regional hub and a multi-modal transport centre, HKIA offers travellers extensive land and sea connections to cities throughout the Guangdong-Hong Kong-Macao Greater Bay Area, which includes Macau, Zhuhai, Shenzhen, Guangzhou and beyond.

Travelport to promote multimodal services at HKIA to travel agents, TMCs

The services are fittingly rolled out to HKIA, which is “uniquely positioned in a vibrant region and connects a cluster of fast-growing cities”, Jason Clarke, Travelport’s senior vice president and global head of travel partners, said.

The partnership is expected help HKIA offer more convenient travel into China from Hong Kong. The technology allows overseas travel buyers – such as travel agencies and TMCs – to pre-book the airport’s multi-modal transport services for their customers in 18 markets from across the world.

The new digital solutions will also allow HKIA to embrace new business opportunities by targeting nearby airport destinations and promoting its multi-modal, multi-stop connecting services, according to Travelport.

Travelport added that it digital media solutions can help travel partners including airports, airlines, hotels and destinations to increase their brand awareness and sales through a global network and deliver targeted marketing messages to influence travel buyers at every stage of their booking process.

Ride-hailing startup takes to the air with helicopter-on-demand service

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Vietnam's first helicopter ride-hailing service (photo credit: Facebook/fastgomobi)

Vietnam’s first helicopter-hailing service could be launching in Hanoi as soon as this month, focusing on tourism in northern provinces, according to VnExpress International.

Vietnamese ride-hailing startup FastGo, which is the middle of a major expansion, is planning to launch FastSky’s first flight on April 25, CEO Nguyen Huu Tuat told VnExpress International.

Vietnam’s first helicopter ride-hailing service (photo credit: Facebook/fastgomobi)

Using 12-seater helicopters, FastSky will operate tours from Hanoi to northern tourist destinations including the Red River and Halong Bay, forming the start-up’s SkyTour category of products.

Other use categories of FastSky include SkyWedding, for wedding photography, and SkySOS, for emergencies that require helicopters to pick up patients from Hanoi skyscrapers.

FastGo is the technology provider and has a partner operating helicopters and pilots. Tuan said the partner is permitted to fly in Vietnam, without disclosing the company’s name.

FastGo began operations last June, a few months after Uber announced its exit from South-east Asia. After expanding into Myanmar last year, it now plans to launch operations in Singapore this month and in five other countries in the region, including Indonesia and the Philippines, by the end of the year.

With almost 60,000 drivers on board, the company claims to be the second most popular ride-hailing firm in Vietnam after Grab.

Marriott and Expedia expand distribution arrangement beyond transient bookings

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Marriott has signed a new, multi-year agreement with Expedia Group, which the two say will result in “an innovative distribution agreement beyond transient retail bookings”.

According to a joint statement from Marriott and Expedia, this new arrangement is expected to launch in the fourth quarter of the year.

Marriott and Expedia to put in place new distribution arrangement beyond transient bookings

There is still no information on the commission rate to be paid by hotel owners, the two companies said they have reached “mutually beneficial economic terms that advance each company’s strategic objectives” under this expanded relationship. Some reports surmise the deal would give Marriott and its hotel owners more control over their distribution on Expedia.

The agreement will also continue Marriott’s existing distribution arrangement with the group for transient bookings, and expands Expedia’s role related to Vacations by Marriott, the company’s leisure packaging platform.

Splitty sets sights on Asia after bagging US$6.75m in series A led by Fosun

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With fresh funds in the bag, Splitty is now expanding to Asian markets

Israel-based start-up Splitty has raised US$6.8 million in a series A round of funding, led by Fosun RZ Capital, the VC investment arm of Fosun International, and will now expand into Asia.

The other investors who participated in the financing round were 2bAngels, Techstars Ventures, Cockpit Innovation and 11-11 ventures.

With fresh funds in the bag, Splitty is now expanding to Asian markets

Currently, Splitty provides room booking options in Europe and America, but plans to expands its business into Asian markets upon completion of this round of financing.

With the new investment, the start-up will be able to expand its team and accelerate its global market growth in the coming years.

The Israeli startup offers unique hotel prices by taking advantage of splitting and combining multiple bookings under one reservation. Splitty says it analyses and splits over 1.5 million transactions to “create deals in one second”.

Eran Shust, Splitty’s CEO, said in a statement that his company differentiates itself from traditional OTAs through this transaction model, helping to improve hotel occupancy rates by over 15 per cent, while users enjoy up to 50 per cent lower prices.

Founded in 2015, Splitty launched in the market in 2018, after spending three years to develop its product. More than 500,000 properties in 127 countries are using its services today.