TTG Asia
Asia/Singapore Thursday, 30th April 2026
Page 1240

Uber Air trials taking off in Melbourne

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Melbourne chosen as first international pilot location for Uber Air after a number of countries including Japan and India were shortlisted last year

Melbourne will be the first international pilot city for Uber Air, with test flights scheduled to start from 2020 and commercial operations to commence from 2023.

Taking Uber’s tech to the sky, Uber Air aims to open up urban air mobility, and help alleviate transport congestion on the ground. In the long term, Uber’s vision is for electric vehicles to transport tens of thousands of people across cities for the same price as an UberX trip over the same distance.

Melbourne chosen as first international pilot location for Uber Air after a number of countries including Japan and India were shortlisted last year

Susan Anderson, regional general manager for Uber in Australia, New Zealand and North Asia made the announcement at Uber’s global Elevate (Uber Air) Summit in Washington on June 11.

She said: “Since we entered the market in 2012, Australians have embraced Uber wholeheartedly. Today, over 3.8 million Aussies regularly use Uber as a reliable way to get from A to B, and governments across the country have recognised the important role ridesharing plays in the future of transport for our cities.”

“Australian governments have adopted a forward-looking approach to ridesharing and future transport technology. This, coupled with Melbourne’s unique demographic and geospatial factors, and culture of innovation and technology, makes Melbourne the perfect third launch city for Uber Air. We will see other Australian cities following soon after.”

According to Anderson, the state government of Victoria, Australia has been highly supportive of the programme.

Congestion is a growing concern for cities around the world, and Australia is not immune – congestion currently costs Australia US$16.5 billion annually and increasing to around US$30 billion by 2030.

Eric Allison, the global head of Uber Elevate, said: “As major cities grow, the heavy reliance on private car ownership will not be sustainable. Uber Air holds enormous potential to help reduce road congestion. For example, the 19km journey from the CBD to Melbourne airport can take anywhere from 25 minutes to around an hour by car in peak hour but with Uber Air this will take around 10 minutes.”

“Uber’s technology is changing the way people move around their cities – from bikes to pooled rides, we are always looking for ways to reduce the need for private car ownership. In the coming years, with Uber Air, we want to make it possible for people to push a button and get a flight.”

Uber also announced partnerships with leading Australian companies, Macquarie, Telstra and Scentre Group, owner and operator of Westfield in Australia and New Zealand and will work with key existing partners including Melbourne Airport who collectively will support the infrastructure and telecommunications needed to create a successful urban aviation network.

“As the gateway to Melbourne for tens of millions of travellers each year, we can see fantastic potential for Uber Air in the future. We look forward to continuing this exciting conversation, and working with government, regulators and our local communities to make this happen,” said Lorie Argus, chief of parking & ground access at Melbourne Airport.

Andrew Penn, CEO, Telstra added that the company will be working closely with Uber over the next 12 months to assess what network infrastructure, connectivity requirements and other capabilities would be needed to support airspace mobility in urban centres.

Air New Zealand ups frequency from Singapore on back of intensified campaigns

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Wallace: Singapore an effective hub to serve growing travel demand from South-east Asia to New Zealand

Korean OTA achieves unicorn status after GIC, Booking funding

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Yanolja is now valued at US$1 billion

Yanolja, the largest online travel platform in South Korea, has raised US$180 million in Series D funding from Booking Holdings and Singapore sovereign wealth fund GIC, bringing its current valuation to more than US$1 billion.

Alongside its investment, Yanolja and Booking Holdings have entered into a strategic partnership and commercial agreement.

Yanolja is now valued at US$1 billion

With the partnership, Booking Holdings’ brand Agoda will have the ability to offer its customers access to Yanolja’s hotel accommodations in South Korea. Yanolja customers will also gain access to accommodations across the globe powered by Agoda and other Booking Holdings’ brands.

The South Korean OTA says it has accelerated sales growth at an annual rate of more than 70 per cent over the past five years, and is now the largest online travel platform in the country after becoming the industry’s first to surpass US$100 million in monthly transactions, It records 20 million accumulated reservations for accommodation and leisure activity booking.

The new funds will be used to further innovate in hospitality-related technology to automate hotel operations and achieve more pervasive connectivity across the value chain, according to Yanolja.

A portion of the newly raised funds will also be deployed to accelerate digitalisation and achieve growth potential in the global travel and leisure market, going beyond the traditional travel sphere.

Yanolja houses more than 200 hotels including recognised franchises across the country. Outside South Korea, Yanolja has invested in South-east Asia’s ZenRooms, which has more than 1,000 hotels across the region, strategically positioning itself for its global hotel franchise business.

Furthermore, Yanolja has developed a cloud-based property management system in South Korea, supporting all kinds of accommodation types.

Yanolja is also engineering a smart hotel that utilises key technologies such as artificial intelligence and the internet of things (IoT). Earlier this year, Yanolja, in collaboration with Korea Telecom, introduced the smart hotel concept on Jeju Island, expected to reap benefits such as cost efficiency and customer satisfaction.

In Singapore, bargain hunters most vulnerable to online travel scams

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Bargain hunters most at risk of falling prey to online travel scams

Almost a third of Singaporeans surveyed in a recent McAfee study indicated they have been scammed, or nearly scammed, when booking a holiday online.

Polling 500 Singaporeans, the American cyber security firm found that the top holiday destinations which hackers are targeting through malicious sites are, in order, Taipei, London, Bali, Tokyo and Kyoto.

Some 23 per cent of respondent who have been scammed said they realised the site or reservation method they used was fraudulent only when they turned up at their holiday rental.

Bargain hunters most at risk of falling prey to online travel scams

How scammers target travellers
Bargain hunters are most at risk, according to the study, which found 34 per cent of the victims were scammed after they saw a great offer which turned out to be fake.

Around 30 per cent of respondents booked holidays through email promotions and pop-up advertisements.

Moreover, 23 per cent of respondents indicated they do not check the authenticity of a website before booking a holiday online, while 33 per cent said it did not cross their mind to check.

McAfee said cybercriminals drive unsuspecting users to potentially malicious websites that can be used to install malware, steal personal information and even capture passwords.

In addition to planting malware-ridden search results, hackers send malicious links through text messages, emails and pop-up advertisements to lure bargain hunters.

Avoiding scams
McAfee advised users to click on websites that have been authorised as safe by the security software in their devices.

Travel searchers should also use trusted platforms and be mindful to not be easily lured by advertisements of discounted rates.

They may also ensure the device’s connection is secure by using a virtual private network when conducting transactions on a public Wi-Fi connection.

IHG appoints development head for SE Asia and Korea

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InterContinental Hotels Group (IHG) has named Nathalia Wilson director of development, South-east Asia & Korea.

Joining the development team based in the Singapore corporate office with 20 years of hotel investment and asset management experience, Wilson will focus on further expanding IHG’s presence in the region.

Prior to joining IHG, Wilson was at Savills, where she established and led the Asia Pacific Hotel Advisory Business. Over six years, she played a pivotal role in growing the team based in Singapore, Vietnam, Australia, Japan and China. At Savills, she further honed her skills in asset management, hotel investment, due diligence, hotel advisory, feasibility studies and strategic planning.

Wilson also worked in the regional offices of Hyatt in Hong Kong, Tokyo, Dubai; and Goldman Sachs Realty Japan in their Tokyo headquarters.

She is fluent in Bahasa Indonesia and conversational Japanese.

Jetwing Symphony to launch boutique hotel in Kandy

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Jetwing Symphony has unveiled plans to open a new boutique hotel in Kandy, Sri Lanka.

The hotel will feature 26 rooms and suites ranging from 52m2 to 81m2 with private butler service. The rooms enjoy sweeping views of the Mahaweli River and the hill country, and includes a private balcony or terrace.

The four-storey hotel has been designed in collaboration with renowned architectural firm Philip Weeraratne Associates, and joins a portfolio of 40 resorts and villas in Sri Lanka managed by Jetwing Hotels.

The building is formed by two wings on either side, connected by a semi-public Gallery Walk dedicated to the arts and crafts of Kandy.

Jill Goh at the helm of The Landmark Mandarin Oriental, Hong Kong

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The Landmark Mandarin Oriental, Hong Kong has appointed Jill Goh as general manager.

A seasoned hotelier, Goh has been with Mandarin Oriental Hotel Group since 1993, serving previously as resident manager both at Mandarin Oriental, Singapore and Mandarin Oriental Hyde Park, London until 2013, when she was appointed corporate operations manager – Asia, based in Hong Kong. From 2015, she then held the role of general manager at Mandarin Oriental’s Macau property.

The Malaysian native also has extensive experience in operations and management and has played a key role in numerous Mandarin Oriental renovation projects.

Thailand Travel Mart Plus connects buyers with new destinations

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Brought to you by Thailand Travel Mart Plus

The Thailand Travel Mart Plus (TTM+), Thailand’s leading annual B2B travel show, which was held between 5-7 June, has ushered in a fresh era of business opportunities for buyers looking for new Thai destinations.

This year, the theme of the “New Shades of Emerging Destinations” is designed to encourage visitors to explore the new shades of Thailand in the 55 provinces identified as emerging destinations or the “hidden gems” throughout the country.

This is part of Tourism Authority of Thailand’s (TAT) strategy to promote provincial destinations which are already popular with domestic tourists and increasingly preferable by international visitors.

As a testament to the show’s success, the first day of business networking session saw a total of 339 buyers from 51 countries and 370 sellers, including 10 from the Greater Mekong Subregion countries.

For the first time, the buyers list includes 13 companies from Brazil along with new buyers from Chile, Argentina and Colombia.

First time buyers have also been invited from other new source-markets; such as, Lebanon, Latvia, Estonia, Kyrgyzstan, Kazakhstan, Azerbaijan, Slovakia, Ukraine and Israel.

The sellers list includes exhibitors, mainly from the Southern and Central regions of Thailand. In order to help buyers home in on the emerging destinations, the directory of sellers includes a special listing of the 20 exhibitors from this segment.

Srisuda Wanapinyosak, TAT Deputy Governor of International Marketing (Europe, Africa, Middle East and Americas) said that this year’s TTM Plus features some important changes in the trade show component to ensure enhanced business opportunities for both buyers and sellers.

She said: “We recognise that in this era, there are constant changes in everything from customer segments to technology and demographic profiles. The value of travel trade shows needs to be constantly refreshed and enhanced to justify the investment in time and money by both buyers and sellers.

We also have to marry the business objectives of the private sector with our national objectives to create jobs, reduce income disparities and better distribute visitors around the country. At the TTM Plus, all these objectives have been merged. It takes time and effort for emerging destination cities to be recognised and chosen by travellers, and this year’s TTM Plus has set the ball rolling.”

In 2018, the Thai tourism industry recorded a total of 38 million international arrivals, up by 7.54 per cent, generating an estimated US$62 billion in earnings, up by 9.63 per cent over 2017. This year, TAT has set a growth target of twelve percent in tourism revenue from the international market.

Aviation roundup: China Eastern, Cebu Pacific, and Vietjet

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China Eastern launches two flights to Myanmar
China Eastern Airlines has started direct flights between Wuhan, China, to two destinations to Yangon and Mandalay in Mynamar.

The Yangon route will utilise a Boeing 738 aircraft with a seat capacity of 174. The once-weekly flight will depart from Wuhan at 23.00 on Wednesdays, arriving in Yangon at 01.35 the following day. On Thursdays, the China-bound flight leaves Yangon at 02.35, and arrives in Wuhan at 07.45.

The Wuhan-Mandalay flight will operate twice weekly, also utilising a Boeing 738 aircraft. MU2605 will depart Wuhan at 19.10 on Mondays, and arrive in Mandalay at 20.35. The return flight will depart Mandalay at 21.30, and arrive in Wuhan at 01.50 the following day.

Cebu Pacific to launch Shenzhen-Manila service
Cebu Pacific will launch four-times-weekly flights between Shenzhen and Manila stating July 2. Flights will leave Shenzhen for Manila in the early mornings of Tuesdays, Thursdays, Saturdays and Sundays, with the overall flight time taking two hours and 40 minutes.

VietJet debuts flights to Island of the Gods
VietJet has commenced a five-times weekly service between Ho Chi Minh City and Bal. Flight time will take around four hours, and will operate every Monday, Wednesday, Thursday, Friday, and Sunday. The flight departs Ho Chi Minh City at 08.05 and arrives in Bali at 13.05. The return flight takes off from Bali at 14.05 and lands in Ho Chi Minh City at 17.05.

New dedicated lounge for private jet passengers arrives in Singapore’s Seletar Airport

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Singapore’s Seletar Airport yesterday unveiled its Business Aviation Centre (BAC) to cater to the growing segment of private jet passengers, who are demanding more seamless travel and personalised service.

The highlight of the BAC is its private bag check and immigration lane, which is touted as the first for any business aviation centre in the world. This exclusive lane ensures a smooth and direct travel experience for passengers, who can journey from lounge to post-immigration within 10 minutes.

Other offerings at the BAC include plush waiting and relaxation areas, shower facilities, a business lounge and express laundry services.

It also provides a personal shopper service and a kitchen that prepares a premium menu of dishes for in-flight service, which includes made-to-order requests.

The centre is managed by SATS Seletar Aviation Services (SSAS), a joint venture company SATS formed with Jet Aviation and Universal Aviation.

Bob Chi, chairman of SSAS, said that having a business aviation centre “has been in the cards for a long time”, and until recently, private jets were operated out of Changi Airport.

Now, however, the growing segment and its changing demands has called for a dedicated centre. Chi said: “We’re looking at a five per cent growth every year. We look forward to having more private jet operators locating here.”

Private jets are also facing strong competition from commercial airlines that have stepped up their in-flight menus to include wellness brands and cuisine by celebrity chefs.

To beat the competition, BAC’s dedicated kitchen is able to cater to private jet passengers’ specially requested dishes, desserts and more, which is a service that commercial airlines cannot offer, said Chi.

Since its first flight at Seletar Airport on November 19, 2018, SSAS has handled more than 4,000 flight movements, of which close to 70 per cent are attributed to business aviation.