TTG Asia
Asia/Singapore Wednesday, 29th April 2026
Page 1122

When you love what you do, you never work a day in your life

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Brought to you by The Travel Corporation

Behind the 42 award winning brands of the Travel Corporation (TTC), remains the same family that has owned and operated the company since day one. Operating in 70 countries, TTC’s exceptional portfolio includes Trafalgar, Insight Vacations, Contiki, Costsaver, Luxury Gold, Uniworld Boutique River Cruise Collection, U River Cruises, AAT Kings, Inspiring Journeys and The Red Carnation Hotel Collection.

2020 marks a century of The Travel Corporation (TTC) where the company started with just one small hotel in South Africa in 1920. “Driven by Service” is the singular guiding light for TTC’s 42 brands, which offers customers the opportunity to enjoy a fantastic, diverse range of high-quality holiday styles, be they independent or guided, luxury travel and hotels, safaris or river cruises.

The Travel Corporation’s CEO Brett Tollman’s grandfather, Solomon Tollman first opened a hotel in South Africa on 1920. Today, 100 years after his first hotel, TTC continues to build on his enduring legacy with the same values as a fourth-generation family owned business.

When you love what you do, you never work a day in your life.

Tollman family in Africa. Image courtesy of Mike Myers

Everyone in TTC is dedicated to making travel dreams real, whether it be in a hotel, on a river cruise, or on a guided holiday with one of TTC’s award-winning brands. Over four generations, the Tollman family and their extended TTC family of passionate staff have lived and breathed travel.

As TTC marks the milestone of celebrating 100 years of travel excellence, everyone at TTC is dedicated to the next 100 years and re-affirms its commitment to Innovation and to its Travel Partners. One key evolution to equip agents with the best tools for success is the TTC Online Travel Portal.

With 42 award-Winning Brands travellers not only have ample selection but each brand offers something unique. To learn more about TTC and our brands, please click here

Trafalgar is the cornerstone of TTC as the travel company’s flagship brand. With 74 years of expertise, each Trafalgar holiday is a carefully-crafted itinerary packed with real experiences that will connect guests to the soul of the places visited. Trafalgar offers guided holidays to all 7 continents with over 350 trips worldwide catering to different travel styles and interests. From seeing the icons, to stays with stories and connecting with locals in their homes, travellers will enjoy a real holiday without worrying about a thing. With expert Travel Directors, comfortable transport, quality accommodation, plenty of meals and unique Trafalgar Highlights included, each guest has the freedom to just be; be in the moment, be happy, be inspired.

Contact Trafalgar
mae.cheah@trafalgartours.com

Welcome to the art of travelling in style. Insight takes guests beyond the landmark sites and allows them to get up close and personal with the destinations they visit as they travel in comfort with coaches with extra legroom. From meeting local characters to sharing meaningful experiences with a smaller group of travelling companions, hotels are handpicked for their great locations and dining experiences allow everyone to savour local specialities across a variety of dining styles. Magic isn’t imaginary, it’s just well-planned as Insight’s knowledgeable Travel Directors provide a seamless travel experience from start to finish.

Contact Insight Vacations
anthony.lim@insightvacations.com.sg

Costsaver offers guests unparalleled holiday experiences at an unbeatable value. Costsaver’s innovative ‘Essentials by Us, Tailored by You’ travel style allows guests to tailor their holiday, by providing quality inclusions such as 3 and 4-star hotels, transport, must-see sights and expert travel directors, allowing guests to enjoy free and easy touring the option to choose from a selection of carefully curated optional experiences or enjoy time exploring on their own.   Costsaver offers a best price guarantee on its ‘Ready to Go’ rates to help agents close a sale.

Contact Costsaver
mae.cheah@trafalgartours.com

Luxury Gold sets an unmatched standard with its collection of award-winning journeys. Guided by a Travelling Concierge, Luxury Gold is a journey beyond the ordinary, where guests enjoy exclusive VIP Experiences, savour exceptional dining and relax in luxury hotels. With about 50 worldwide extraordinary journeys to some of the world’s most spectacular destinations, guests enjoy the perfect blend of guided and independent exploration. On selected departures, as part of the Chairman’s collection of exclusive VIP experiences, meet with iconic local legends such as a member of the Austrian Habsburg family. a duchess from England or a former Olympic athlete.

Contact Luxury Gold
anthony.lim@luxurygold.com

Uniworld is the world’s most luxurious all-inclusive river cruise line – featuring one-of-a-kind ships, exclusive excursions, farm-to-table cuisine, and one of the highest staff-to-guest ratios on the rivers – in Europe, Russia, China, Vietnam and Cambodia, India, Egypt and the Amazon.

Uniworld elevates every aspect of luxury river cruising to an unmatched level. Every element of an all-inclusive Uniworld cruise seamlessly blends together to create the most impressive experience on the rivers.

Contact Uniworld
info.asia@uniworld.com

Since 1912, guided holiday experts, AAT Kings has been helping travellers discover and explore Australia and New Zealand. With a broad range of holiday options including Guided Tours, Short Breaks and Day Tours, AAT Kings are the holiday experts.

Breaking the boundaries of one-size-fits-all travel experiences, AAT Kings offers unique travel styles to suit everyone’s dream holiday desires.

Contact AAT Kings
yankit.wong@aatkings.com.au

Inspiring Journeys invites travellers to embark on a truly immersive and exclusive exploration, discovering ancient cultures and the unique landscapes of Australia and New Zealand. With intimate journeys that venture off the beaten track, uncovering secret trails and the roads less-travelled, guests will travel in a premium, small-group setting of not more than twenty persons. Indulge in local flavours, visit renowned wineries or simply unwind in hand-selected heritage lodgings, and choose from twelve different itineraries (eight across Australia and four in New Zealand).

Contact Inspiring Journeys
yankit.wong@aatkings.com.au

U River Cruises has innovated the travel industry with river cruising reimagined for the young and young at heart. Move seamlessly throughout Europe on a chic floating boutique hotel which docks in the heart of the most amazing cities. With meals, transportation from city to city and activities all built in, and only needing to pack and unpack once, U offers active cruises designed for those with a passion for exploring and a taste for authentic adventures.

Contact U River Cruises
info.asia@uniworld.com

Contiki are the world leaders in travel experiences for 18-35’s. Travellers choose Contiki trips as they are all about discovery, once-in-a-lifetime moments, human connections, and making every second of being young count. With over 300 trips in 50 plus countries, each itinerary is crated to get to the beating heart of a destination, understanding the local way of life and unearthing No Regrets experiences.

Contact Contiki
asia.res@contiki.com

The Travel Corporation’s mission statement is to Make Travel Matter, with a commitment to creating a positive impact by helping to safeguard the people and the communities we visit to help protect and respect wildlife, and to care for our planet for generations to come.

New for 2020, Contiki, Trafalgar and Luxury Gold have launched guided trips to Colombia.

Join TTC and our not-for-profit organisation, Treadright Foundation to pledge to make travel matter – for our planet, for people and for wildlife. www.treadright.org/pledge

For travel inspiration, please follow us on Facebook here.

Truly, madly, deeply

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Karen Yue,  Group editor
As someone who has multiple tabs open at the same time in my mind all day every day, Taiko drumming forces me to shake off all concerns and focus only on the rhythmic rise and fall of my arms as I attempt to keep pace with my instructor. My Taiko crash course at Tokyo’s Taiko-Lab was led by an effervescent young man who instructed me on several short sequences that were eventually combined to form a complete heart-pounding, bicep-straining performance. Here, take my pen. I’m ready to move from editor to Drum Tao extraordinaire!

Mimi Hudoyo, Editor, Indonesia
My most memorable trip this year was to Rotorua, a town on New Zealand North Island. Despite having been there a couple of times, the city always manages to surprise with new experiences, thanks to the ever-creative local travel operators and authorities.
During my most recent visit to the volcanic plateau of Mount Tarawera, I got to explore the volcano in different ways, from flying over its dramatic craters and lakes on a floatplane, to taking a boat ride to explore the area’s glaciers that puff up smokes of sulphur. We also enjoyed a walk in the woods where we learnt about the different native plants and how the Maori use them in their daily lives. Along the way, I learnt stories from the different Maori guides about their ancestors, their struggle to survive, and their dreams for the future. They were very passionate about preserving their land and iwi (social units). All in all, it was a four-hour tour jam-packed with experiences.

S Puvaneswary, Editor, Malaysia/Brunei
What makes any travel experience memorable is having the company of like-minded companions, which was what I enjoyed when I visited Sky Mirror in Kuala Selangor. I visited the attraction with three other like-minded friends who shared a similar interest of looking for Instagrammable places, before ending the day’s tour with a hearty meal. The full day experience gave us a chance to catch up and rekindle friendships, as we had not been in touch for quite some time. And the best part? We all went home with gorgeous pictures.

Rachel AJ Lee, Subeditor
Exploring Indonesia’s Komodo National Park was the icing on my travel cake this year. Diving into clear waters teeming with colourful fish, I saw a manta ray glide by for the first time (I squealed into my regulator), countless hawksbill turtles munching on coral, a few moray eels playing hide-and-seek, and several white- and black-tipped sharks sleeping on the ocean floor. Back on land, watching the sun kiss the land from the peak of Padar Island – illuminating the rocky outcrop, turquoise waters, and sandy beaches in the process – took my breath away.

Cheryl Ong, Subeditor
I tried out skiing for the first (and probably, last) time at Jeongseon’s High 1 Resort, the highest elevation ski resort in South Korea, and it was memorable for all the wrong reasons. My ski coach, Aron, gave me a crash course in skiing before sending me out on the beginner’s course. Barely 1km into the course, my totally unathletic self had already crashed into everything from the orange fencing to a ski patrol house and uh, three Korean kids. Aron sighed a bit too loudly as he grudgingly lifted me off the ski slope for the umpteenth time. I felt like David trying to conquer the gently-sloping Goliath. When I finally emerge not-so-triumphantly – it took me 1.5 hours to conquer the 2km course – I was perspiring like I was back in sunny Singapore. For trepid first-time skiers, here’s a tip: Stick to dry running on the bunny slopes before battling the big bad beginner’s course.

Pamela Chow, Reporter, Singapore
The Sabre Technology Exchange in Las Vegas gave me the perfect opportunity to hop on the hot activities trend, so I packed into a van with a local land-sailing instructor and drove out to Ivanpah Dry Lake in California. We spent the afternoon racing through the desert against a backdrop of mountains and mirages – definitely the best kind of experience that could come out of getting into a stranger’s van!

Rosa Ocampo, Correspondent, Philippines
A recent trip to Hong Kong, my safe and happy home for nine years in the 90s, was an emotional journey. I attended the wedding of James Lam, whom I have seen grow from a young boy joining us in watching Chinese concerts to a young man committed to farming. James is the youngest son of Via Vai Travel owner Sef Lam, an industry contact who has since became a close friend over the decades. It was a happy occasion catching up with the Lam family and meeting old TTG Asia friends like Hong Kong correspondent Prudence Lui and former TTG Chinese editor Jenny Wong.

Prudence Lui, Correspondent, Hong Kong
I experienced a once-in-a-lifetime journey on The Eastern and Oriental Express in early September. During the 50-hour train ride from Singapore to Bangkok, the experience was beyond my expectations, thanks to the brand’s top-notch software and hardware. As the train was only 50 per cent full, I enjoyed even more attentive services from my Thai butler and other service staff. Having acclaimed French chef Didier Corlou onboard took guests’ satisfaction to the next level because the ‘spice atelier’ excited our tastebuds with his best of Vietnamese and French cuisine, serving up a ‘four-hand’ dinner and signature afternoon tea.

Marissa Carruthers, Correspondent, Indochina
A week on the Indonesian archipelago of Karimunjawa in September blew my mind. Days were spent exploring the smattering of coral-fringed deserted islands with powder-white sand lapped by turquoise waters and an almost tourist-free main island teeming with nature, lush mangroves and rolling hills. The area’s pristine marine parks also delivered my first unforgettable foray into the underwater world with a day scuba diving among adorable clownfish, corals in rainbow colours, and curious parrot fish.

Tiara Maharani, Correspondent, Indonesia
For Jakartans, spending a weekend in Puncak may sound boring, but my Puncak trip in May was fun because I got to re-experience attractions I had visited as a kid, such as taking in sights of beautiful flowers of diverse origins in Taman Bunga Nusantara and the rolling tea plantations in Puncak Pass. I also visited other popular attractions, such as the replica of a hobbit house at the Pinewood Lodge & Organic Farm Cisarua. Until I could realise my dream to travel to New Zealand, visiting a replica of a hobbit house was enough to make me happy. However, this spontaneous journey not only evoked memories of the past, but also reminded me of dreams that must be realised.

Kurniawan Ulung, Correspondent, Indonesia
The most memorable activity this year is celebrating a presidential election because this was my first time voting. In the previous two elections, I did not cast my ballot because I was out of town to do a quick count for a pollster. I later regretted after realising that my salary could not compensate for this very important moment. Therefore, since last year, I was committed to show up to vote and promised myself to reject any assignments on the voting day in April. I left Jakarta two days before the big day, taking a train to go back to my hometown of Bondowoso, a small city in East Java. The 17-hour road trip was exhausting, but well worth the effort because my favourite candidate won.

Adelaine Ng, Correspondent, Australia
My single most memorable travel experience this year was quad biking across the sand dunes near Sydney. Who knew that Port Stephens could transport you a whole world away just two hours from the CBD! I had to pinch myself to be sure I wasn’t in Dubai. Thankfully, the experience in Sydney meant I didn’t have to deal with sticky humidity (not a good combo with flying sand) as I would have in the UAE.

Feizal Samath, Correspondent, Sri Lanka/Maldives
Though the Maldives is always a favourite destination of mine for work and recreation, it has often been a case of more work than play and not enjoying the multitude of attractions this destination offers; even the simple luxury of sitting in an over-water villa and absorbing the sunset often escaped my attention. During my June visit, I simply sat down outside the villa watching as the orange rays of the sun set on the horizon, sipping a beer for comfort. I was so mesmerised by the amazing sight that I forgot to take pictures. Well, perhaps next time!

Rohit Kaul, Correspondent, India
My visit to Siddhabali Temple, located in the Kotdwara town of the Indian state of Uttarakhand, was not just memorable because of my devotion to Lord Hanuman but also due to its tranquil surroundings. The hilltop temple is surrounded by greenery which adds to its beauty and calmness, and one can see the banks of the Khoh River from its premises.

Lina Tan, Editorial assistant
The most memorable travel experience this year would be the Vespa tour that I had in Hanoi. As I had never been on a motorbike before, I was so fearful in the beginning that I even said my prayers as the motorbike took off. The Vespa zipped through Hanoi’s traffic while cars drove past in all directions, before going down the narrow lanes between buildings. During the ride, I also got to see houses and shops tucked beside a railway track, offering me a glimpse of local lifestyles. It was an exciting and eye-opening experience, and I thoroughly enjoyed the motorbike tour.

Goh Meng Yong, Creative designer
My most memorable travel experience would be our company retreat in Mauritius this May. As part of our company teambuilding programme, we got to drive a quad bike through some of the most beautiful places on the island, from lush sugarcane plantations to Pont Naturel – a volcanic rock structure set like a bridge over roaring turquoise sea water below. Overall, Mauritius impressed me as a scenic and interesting country that I would like to bring my kids to visit one day.

Redmond Sia, Creative designer
Naritasan Omotesando is a charming street lined with traditional Japanese houses and quaint shops selling interesting Japanese food and handicrafts. It was one of the memorable places that I stumbled upon by chance during my recent visit to Japan. I love the variety of unique products for sale. The streets were amazingly clean with beautiful blooms of flowers lining most shops. Shinshoji Temple in the area has an amazing Japanese garden filled with colourful flowers, a discovery I made during a leisurely walk around its grounds.

PATA Travel Mart to spice travel up in Sichuan in 2020

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Leshan Giant Buddha, as a UNESCO World Heritage Site, is the largest Buddha statue in the world

The Pacific Asia Travel Association (PATA) has revealed next year’s PATA Travel Mart will be held in Leshan, Sichuan, China from September 3-6.

“We are delighted to be returning to Leshan, Sichuan, China for PATA Travel Mart 2020, having previously worked closely with our various partners to organise the PATA Annual Summit 2015, as well as the annual Emei Global Summit,” said PATA’s CEO Mario Hardy.

The UNESCO-listed Giant Buddha in Leshan is the largest Buddha statue in the world

Leshan is a prefecture-level city located at the confluence of the Dadu and Min rivers in the Sichuan Province of China. The city is located on the south-western fringe of the Red Basin in southern Sichuan, about 120km from Chengdu.

Leshan annually receives over 25 million visitors, with its centrepiece tourist attraction being The Leshan Giant Buddha of Mount Emei – a Cultural, Heritage and National 5A tourist attraction. Other leisure activities in the area include hot springs, skiing and rural tourism.

Travellers can connect to Leshan via Chengdu Shuangliu International Airport, then board a car, bus or speed train from the airport to Leshan city. It takes approximately 1.5 hours by car or bus, or 40 minutes by speed train.

New GM for Eastin Hotel Makkasan Bangkok

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Pauline has been appointed the new general manager of Eastin Hotel Makkasan Bangkok.

With more than 25 years’ experience in the hospitality sector, Pauline started her career as the public relations manager at a four-star hotel in Kuala Lumpur, before moving into the general manager role at The Naviti Resort in Fiji.

Hertz makes inroads into Cambodia

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Liao Xi; Ly Hour Group's Oknha Ly Hour; Cambodia's secretary of state for Public Works and Transport Poeu Marly; City Link's Oknha Ly Sopheark; and Hertz Asia Pacific's Nicholas Waring

Hertz Asia has announced City Link Transportation (Cambodia) as its franchise partner in Cambodia.

The Cambodian rental company will operate several Hertz brands – Hertz, Dollar, Thrifty and Firefly – in Phnom Penh, where vehicles range from sedans to luxury limousines. City Link will also offer Hertz Chauffeur Drive service for airport transfers and business travellers.

Liao Xi; Ly Hour Group’s Oknha Ly Hour; Cambodia’s secretary of state for Public Works and Transport Poeu Marly; City Link’s Oknha Ly Sopheark; and Hertz Asia Pacific’s Nicholas Waring

Eoin Macneill, vice president Asia Pacific, Hertz, said: “This is the first time Hertz has awarded all four brands to a single franchisee in Asia; showcasing that we’re confident City Link has the expertise to deliver a range of mobility solutions with the great service that our customers have come to expect.”

In a statement, Hertz said that rental demand will grow in the future, with more than 15 million international and domestic tourists expected to explore Cambodia annually by 2030.

“As travellers become more aware of Cambodia and all the self-drive opportunities available, Hertz can help people discover the beauty of the country through a range of car rental services. We are excited about the Hertz and City Link partnership and believe there is a great future for us here with our new franchisee partner in Cambodia,” noted Macneill.

Sun, sea and senses

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Bionic bar on board a Royal Caribbean ship

Princess Cruises

Stuart Allison

The big development for us will come at the end of 2020 when we bring our first Medallion Class ship to Asia, the Grand Princess. I like to think these are smart ships, like the smartphones that have changed the way we live. The smartphone does everything and takes a lot of the friction points out of our life.

We apply the same principle behind the OceanMedallion. We want our customers to get on the ship and start enjoying themselves as quickly as possible. The technology expedites the embarkation process, allows hands-free purchases, and acts as a beacon to show where mum and dad are, and how to get to them.

When we bring it into Asia, we may discover how it can help tour leaders manage their group more effectively onboard. As we roll out the technology on some of our ships in Alaska and the Caribbean, we learn something new about its capability every day. – Karen Yue

Norwegian Cruise Line

Felix Chan

The refurbished Norwegian Spirit, which marks the biggest investment for a single Norwegian Cruise Line (NCL) ship and is scheduled to be ready by April 2020, will be based in Japan next June and July to coincide with the Summer Olympics in Tokyo. Travellers can take a cruise before or after the event, as hotel prices are expected to increase due to limited capacity.

Planning cruise itineraries around such special events is a good value proposition for Asian travellers. Asians are more pragmatic and price-sensitive, and are likely to convert to taking cruise vacations if they can find better value and experiences.
With the doubling of Asian guests on NCL ships over the past three years, we have observed that they are looking for more exotic and authentic experiences beyond visiting malls and capital cities while travelling in groups. As such, we are developing more itineraries that will cater to their curiosity and desire for new experiences. – Kenneth Goh

Dream Cruises

Michael Goh

With the growing trend in experiential travel, Dream Cruises is geared towards redefining the future of cruising with the 208,000GRT Global Dream – the first Global Class ship scheduled to arrive in Asia 2Q2021. On board the Global class ships, guests’ journeys are elevated to new heights with a seamless experience featuring a high degree of innovations, driven by state-of-the art robotics, artificial intelligence, new technology and digital systems such as facial, voice recognition, smart sensors, and more.

In addition, new experiential excitement awaits guests with a series of firsts, including the first-ever Dream Park at the Pier theme park, featuring the world’s longest roller coaster at sea; the largest cinema at sea with eight theatres convertible for MICE meetings; the largest variety of Asian and international cuisine at sea; the industry’s most spacious staterooms; and The Palace, Asia’s largest “ship-within-a-ship” luxury enclave. – Xinyi Liang-Pholsena

Royal Caribbean Cruises

Bionic bar on board a Royal Caribbean ship

Royal Caribbean is enhancing the cruise experience with bold offerings on its Oasis and Quantum Class ships. The Quantum Class Spectrum of the Seas most recently welcomed the VR bungee trampoline and AR games, on top of a skydiving simulator, bumper cars, and a Bionic Bar among other onboard highlights. The Oasis Class ships offer the tallest slide at sea and high-tech entertainment showcasing high divers against a backdrop of stunning projections and a cast of drones for ice shows. – Pamela Chow

P&O Cruises
P&O Cruises Australia has responded to a growing demand from Australian holidaymakers for short breaks with the launch of two niche themed cruises in 2020. A 1980s Tribute Cruise, running for three nights on the two cruises which depart Brisbane and Sydney in early 2020, celebrates the MTV-generation’s music from pop, hip-hop, metal and rock. The Country Music Festival at Sea cruise, which departs Brisbane in December 2019, celebrates Australians’ growing interest in new styles of country music including rockabilly, country rock, folk and bluegrass. – Adelaine Ng

Burma Boating
Burma Boating recently launched exclusive monthly cruises that combine yachting and scuba diving in around Myanmar’s Mergui Archipelago – which only recently started welcoming visitors. The 8D7N sailing adventures take place between November and April, and are the first in the region to combine the two water activities. Guests sail aboard the luxurious Dallinghoo, a 30m classic gaff-rigged schooner, and can also embark on a range of experiential activities that include meeting the Moken (sea gypsies), fishing with locals and feasting on fresh food cooked by a personal chef. – Marissa Carruthers

Emperor Cruises
Emperor Cruises recently rolled out a new expedition exploring the untouched islands in off-the-beaten-track Bai Tu Long Bay and Van Don. This avoids increasingly-popular nearby Halong Bay. The three- or four-night cruises also champion environmental sustainability through highly-regulated waste storage, eco-friendly engines, and supporting community and socially responsible initiatives, such as beach cleanups. – Marissa Carruthers

 

Cape Fahn Hotel, Koh Samui gets new GM

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Cape & Kantary Hotels has appointed Timo Kuenzli as general manager of the five-star Cape Fahn Hotel, Koh Samui.

The Swiss has nearly 15 years of experience in the hospitality industry, and has worked in a range of tourist environments including America, Europe and Asia.

Kuenzli has been with Cape & Kantary Hotels for several years, having spent time at Cape Nidhra Hotel, Hua Hin; Kantary Hills Hotel, Chiang Mai; and Cape House Hotel, Langsuan, Bangkok. He was then appointed to the post of general manager at Cape Kudu Hotel, Koh Yao Noi.

Ageing Thai tourism industry due for a check-up, says industry veteran

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As Thailand’s tourism industry gears up to mark its 60th anniversary in 2020, it is an ageing sector in need of a few nips and tucks for its own long-term interest, cautioned industry veteran Imtiaz Muqbil.

“In the past years, Thailand has been hit by every kind of disaster known to mankind but its tourism figures have grown exponentially – this, to me, is what makes Thailand the greatest story in tourism history. These things don’t happen because of a fluke, but because of people,” Imtiaz said.

Imtiaz Muqbil (seventh from right), alongside diplomats, academics and Thailand’s tourism representatives at the recent Thailand: The Greatest Story in Global Tourism History forum (Photo Credit: Anne Somanas)

“Today, Thailand’s tourism industry is an ageing industry that needs a complete check-up, and health and wellness survival plan. We need to look at sustainability. We did not listen to a word King Rama IX said on the sufficiency economy philosophy – it’s the best advice that the world has ever known for economic development. But in the tourism industry, nobody cares. It’s all about numbers and growth.”

Imtiaz, who is the executive editor of PR Travel Newswire and one of Thailand’s longest serving travel trade journalists, was speaking at the seventh instalment of the Thailand: The Greatest Story in Global Tourism forum series, where he recounted the epiphanies, turning points and key figures in history that has played a significant role in industry growth.

Organised by Imtiaz alongside Thailand’s tourism industry leaders, the seminar is part of a series spotlighting Thailand’s storied tourism history, in the lead up to the 60th anniversary of both the Tourism Authority of Thailand (TAT) and Thai Airways in 2020.

Hosted on December 16, 2019 at Thailand’s Ministry of Foreign Affairs, the event was attended by diplomats from numerous embassies, academics from prominent Thai universities and industry experts, including representatives from Thailand Convention and Exhibition Bureau, the Tourism Council of Thailand, and the Professional Tourist Guide Association of Thailand.

Pointing out the importance of hindsight, Imtiaz said: “As we approach the turn of the decade, the Tourism Authority of Thailand and Thai Airways are both (approaching) their 60th anniversaries. Yet, not a single Thai university has a proper course on Thai, ASEAN or Asia-Pacific tourism history.”

“Globally, tourism is a sunrise industry going forward – it’s the only industry that meets all the UN Sustainable Development goals. Thailand has a lead start in this. We just need to fix some of our deficiencies (with) more behavioural change and cost benefit analysis. (We need to change) the parameters of measuring success from just numbers, because sometimes the actual cost is more than the benefits. Prevention is key – there’s an importance in heeding early warnings.”

Imtiaz’s upcoming book, 110 Factors that Shaped Thai Travel & Tourism, will be self-published in 2020.

New GM for Eastin Hotel Makkasan Bangkok

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Pauline has been appointed the new general manager of Eastin Hotel Makkasan Bangkok.

With more than 25 years’ experience in the hospitality sector, Pauline started her career as the public relations manager at a four-star hotel in Kuala Lumpur, before moving into the general manager role at The Naviti Resort in Fiji.

Twin sales appointments at Outrigger

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Outrigger Hospitality Group has appointed two new additions to its sales team at the all-new Waikiki Beachcomber by Outrigger.

Marcus Ito has been named director of sales and marketing, where he will be responsible for driving revenue to the Waikiki Beachcomber by Outrigger through sales and promotional activities by maximising prospective business opportunities from various business channels.

From left: Marcus Ito; Taro Sawabe

Ito will also work closely with key property partners, including Maui Brewing Company, Hawaii’s largest craft brewery; Hawaiian Aroma Caffe, one of Hawaii’s most Instagrammable coffee shops; and Magic of Polynesia. He will further drive brand fame with promotions surrounding the Beachcomber Originals, a collection of local artists and tastemakers who have helped shape Outrigger’s first lifestyle hotel.

Before joining Outrigger, Ito served at various properties such as G.Lion Hawaii; Trump International Hotel Waikiki; Wyndham Vacation Resorts; PacRim Marketing Group; and The Ritz-Carlton, Kapalua.

Meanwhile, Taro Sawabe has been appointed assistant director-market development with a focus on Asia and Japan.

In his new role, Sawabe is tasked with developing and facilitating progressive business flow with Outrigger’s Asia and Japan accounts through effective communication and account management.

Previously, Sawabe has held positions at Kahala Resort, Ritz Carlton Okinawa, Sheraton Grande Tokyo Bay, and Westin Resort Guam.