Newsmaker: Tan succeeds Logan as IHG’s development head
THE number of Asian professionals who head development for international chains in their own region can be counted on one hand.
Clarence Tan has no...
Advancing towards smart tourism
Augmented reality (AR) content may be the way forward for travel recovery in Singapore, as the Singapore Tourism Board (STB) sets its iron sights on AR tourism solutions. Acting chief technology officer, Poh Chi Chuan, fills Pamela Chow in
Sailing into a new world of safe cruising
Rebooting sailings from Singapore, Dream Cruises’ World Dream has been operating pilot cruises to nowhere with enhanced safety protocols. Michael Goh, president of Dream Cruises and head of international sales, Genting Cruise Lines, details the brand’s battle plan and how their business continuity is anchored in adaptability and agility
On the way up
After hitting rock bottom, the travel and tourism industry has just one way to go – up. However, Greg Webb, CEO of Travelport says recovery in 2023 will have to contend with resource challenges and the pace of China’s reopening
Flying to greater heights
Ng Chee Keong, chief operating officer, Scoot understands that the airline needs to continue to offer value to its customers in order to further its growth and expansion. He shares how Scoot remains nimble and agile so that it can quickly adjust to ever-evolving demand patterns
A big, wide hotel world
H World, formerly Huazhu, produces economy hotels with more than 1,000 hotels in China signed during 2Q2023 alone – its chief financial officer He Jihong shares why growth is still strong for the company, despite whatever economists might say about China economy or property crisis
Jin Jiang’s Louvre affair
Louvre Hotels Group’s CEO Pierre Frédéric Roulot tells Raini Hamdi how Jin Jiang International’s acquisition of the French chain changes his life, in an...
Bringing up NDC
The travel crisis has not disrupted New Distribution Capability (NDC) progression and has instead emphasised the standard’s ability to improve critical servicing and communication functions for airlines and agencies. Mark Ridley, head of airline distribution solutions and NDC [X] program, Amadeus, discusses its progress, challenges and what is being done to ensure it works for agencies
Newsmaker: New startup bridges tourism suppliers to Chinese travellers
NEW startup WEGOGO sees huge opportunity to connect tourism suppliers outside China, particularly small and medium-sized enterprises, to sophisticated Chinese tourists via WeChat, the...
A peek into future travel
Travel giant Trip.com is at the forefront of China’s travel recovery, and has aligned its products according to new trends in domestic tourism. CEO Jane Sun tells Pamela Chow what global players can learn from the market’s revival
