Intelligence

Customers' preferences are shifting towards self-service, amid the growing trend of super apps and a change in content retailing, according to a new report...

Travellers using artificial intelligence (AI) tools such as ChatGPT to plan their travel itineraries is set to boom, according to market research company Euromonitor...

China’s outbound travel has undergone dramatic changes as a result of the pandemic, with domestic travel riding on a high wave, but a new study shows changing tides

The new Consumer Travel Spend Priorities study, published by Amadeus, indicates a strong desire among respondents to travel despite the economic uncertainty, with ‘international...

Some 70% of travellers would choose one travel provider over another if they received a positive payment experience, with price transparency, diverse payment options...

Trip.com Group's inaugural Sustainable Travel Consumer Report 2022 sheds light on the increased acceptance of sustainable travel and its implications for the travel industry...

CHARITY starts at home for Singaporeans travellers, with more than half saying they would prefer to stay within Asia when going for volunteer trips...

A new Oracle Hospitality and Skift survey, Guest Expectations for 2025, has identified Comfort, Control and Convenience as the three essential ‘Cs’ of hotel...

As travel slowly resumes, new research from Collinson has found that quarantine and testing remain a key concern for travellers in Asia. Comparing data collected...

Single apps for all travel needs, passport free travel, and mobile app check-in are the top three new travel norms expected by travellers in...