TTG Asia
Asia/Singapore Wednesday, 8th April 2026
Page 1026

Slow recovery likely for Vietnamese lux longhaul demand

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Vietnam’s booming luxury outbound market in 2019 is expected to scale back in the aftermath of the pandemic, as cautious elites choose to stay close to home for safer holidays, projected luxury travel specialists.

Prior to the pandemic, Luxury Travel Vietnam said the wealthy locals jetted to far flung destinations, particularly Paris, Rome, Amsterdam, Barcelona and London. The US, Japan and South Korea were also a hit with some.

Preference for domestic vacations will soar among cautious Vietnamese luxury travellers; Sapa town pictured

Despite the desire for travel, Linh Le, principal and CEO of Luxperia, said it would take a long time for confidence to be restored in longhaul travel. He predicted domestic travel would drive the luxury market’s recovery for some time. Popular destinations include Vung Tau, Phan Thiet, Danang, Sapa and Phu Quoc.

Emerging coastal spots, such as Quy Nhon in Central Vietnam, will also appeal to the country’s elite. This is spurred by the opening of high-end hotels, such as Anantara Quy Nhon Villas. Pieter van der Hoeven, Minor Hotels’ regional general manager IndoChina, noted the domestic market already forms a “significant part of the overall business mix”.

Luxury Travel Vietnam’s CEO Pham Ha said the segment’s recovery is dependent on many factors in addition to travel being given the all-clear. These include the re-establishment of international airline routes and visa policies for Vietnamese travellers in destinations.

Added Ha: “The luxury outbound market will need a long time to recover, even once the coronavirus pandemic is over. Travellers are still worried about health and security in other countries. Therefore, they will prefer domestic spots over international ones.”

Ha: holidays away from the masses will be desired

However, he predicts that when confidence is eventually restored, luxury travellers will seek out relaxing vacations away from the masses, with safety placed at the forefront. There will also be a spike in demand for charter cruises and flights.

“Instead of going to big cities, they may select off-the-beaten-track resorts or stay at hideaway villas with private services. Vietnamese luxury travellers will tend to select all-inclusive packages to avoid having any trouble in payment,” said Ha.

In anticipation of strong demand for exclusive experiences, Luxury Travel Vietnam’s Heritage Cruises will launch a 10-day/nine-night Heritage Binh Chuan Expeditions this September. The four-deck, 20-cabin boutique ship Binh Chuan will journey from Halong Bay to Nha Rong Saigon Seaport, with stops at Danang and Nha Trang.

Ha told TTG Asia that cruise guests would find the ship’s plentiful common spaces and dining venues reassuring, as these prevent over-crowding risks. Health and safety precautions will also be in place – guests will need an all-clear health certificate prior to boarding, a doctor will be onboard to attend to medical cases, and hand sanitisers will be provided throughout the ship.

According to global property consultant Knight Frank’s Wealth Report 2020, the country had 458 people with a net worth of more than US$30 million in 2019.

The report also revealed Vietnam had five billionaires by the end of 2019. This is expected to rise to six by 2024. The country was home to 25,727 millionaires in 2019, a 12 per cent hike from the previous year.

The report said the number of ultra-high net worth individuals would hit 753 by 2024. This placed Vietnam as the world’s third fastest to increase in the next five years, at 64 per cent. – Additional reporting by Karen Yue

Distancing desires drive pick-up in bookings for private villas, resorts

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Exclusive and typically secluded, private villas and self-contained properties are seeing bookings from people eager to resume their travel but with safe distancing in a post-Covid-19 world.

Bawah Reserve, remotely located in Indonesia’s Anambas Archipelago, has recently received bookings for extended family stays and corporate retreats scheduled for later this year, and bookings are set to rise as travel restrictions lift.

Elite Haven’s Arsana Estate in Tabanan Bali, Indonesia promises privacy and space in luxurious surroundings

Kristen Graff, director of sales and marketing, told TTG Asia: “Bawah Reserve’s remote location, limited number of suites and maximum of 72 guests at any one time make it an excellent destination to holiday in. Couple this with six islands for guests to explore and four dining outlets in addition to private and in-room dining, and you could spend your time here with very limited interaction.”

Jon Stonham, CEO of Elite Havens, believes that villas are the “perfect safe alternative to crowded hotels”.

Stonham remarked: “They provide the luxury and now, safety of privacy, space, and flexibility. (They make the best locations), handpicked for their idyllic outlook or for being close to the action.”

Resorts in Vietnam – one of the earliest countries in Asia to emerge from a brief lockdown in April – are reporting rebounding numbers.

InterContinental Danang Sun Peninsula Resort’s ultra-private Bai Bac Bay villas and Sun Peninsula Residence villas have seen keen interest, revealed general manager, Seif Hamdy.

Hamdy: keen interest in InterContinental Danang Sun Peninsula Resort’s private villas and residences

Hamdy said the majority of InterContinental Danang Sun Peninsula Resort’s bookings are now “coming back from the key markets in Asia, but mostly for 3Q2020 and 4Q2020″.

He added that changes have been made to “virtually all aspects of the resort operation”, with measures including staff safety training, the addition of hand sanitisers, social distancing signage, seating limits in its restaurants, and touchless menus in guestrooms as well as all F&B outlets.

“Both (Anantara) resorts in Mui Ne and Quy Nhon (an all-villa resort) have been doing extremely well over the last month as restrictions have been lifted, domestic flights starting, and kids returning at school. Weekends are very robust in both, weekdays less so, but still strong,” said Pieter van der Hoeven, Regional General Manager, Indochina for Minor Hotels.

To ensure utmost privacy for guests along with enhanced health and safety standards, Karen Slocombe, Samujana Villas’ director of sales and marketing, said only registered guests may access the villas. The resort in Koh Samui, Thailand has reduced F&B services as well as other external services to minimise unnecessary contact.

Samujana has also partnered with Portier Technologies to introduce smartphones that guests can use on- and off-property to access all property information, chat remotely with their villa managers and access island-wide dining and activity suggestions deemed “safe” by Samujana staff.

Philippine destinations reject tourism reopening due to infection fears

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Despite given the green light to reopen for tourism on June 1, Philippine destinations are now reluctant to do so, out of fear of catching the Covid-19 virus.

At a virtual press conference on Tuesday, tourism secretary Bernadette Romulo-Puyat broke the news that “there is no province ready to accept tourists” – not even Covid-19-free destinations like Boracay, Bohol and Baguio which have been eased into modified general community quarantine (MGCQ), the lowest form of restrictions.

Bohol governor may only reopen the province for tourism in July; a jungle river cruise down Loboc River in Bohol

She shared that Bohol governor Arthur Yap’s comfort level for reopening his province is July while mayor Benjamin Magalong is more comfortable reopening Baguio City in September.

Romulo-Puyat quoted Magalong as saying that it is “better safe than sorry” and that it takes only one outbreak ruin Baguio’s tourism.

Under quarantine rules, travel is only allowed between MGCQ destinations. Those in metro Manila and Cebu City, which are under general community quarantine (GCQ) wherein travel is not allowed, are not allowed to cross into MGCQ destinations.

Romulo-Puyat also noted that a lot of provinces are hesitant to accept commercial flights, and are using this time to prepare their own health and safety protocols. Meanwhile, the Department of Tourism (DoT) is using this delay to process hotels that have applied for a certificate to operate.

The DoT has no tourism targets for 2H2020 as some local government units are still not opening to tourism and time is needed to “restore confidence of the people to travel”, she explained.

For the January-May period, the Philippines recorded 1.3 million foreign tourists, a 62.2 per cent plunge from 3.46 million posted during the same period last year. Arrivals were virtually zero in April and May.

Foreign exchange receipts during the period under review nosedived by 81.6 per cent to 81.05 billion pesos (US$1.62 billion).

Romulo-Puyat said that while marketing and promotions are continuing for tourism, attention is also paid to highlighting the safety of the destinations, specifically how they are enforcing physical distancing and contact tracing.

She expects domestic tourism will return with overland trips to destinations near metro Manila such as La Union, Baler, Pampanga and Batangas. Tourists will go first around their municipalities before exploring cities and making inter-island trips.

Capella Ubud offers pay-now, stay-later packages with flexible dates

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Capella Ubud, a luxury camp in Bali, is offering the Dream Now, Travel Later package, a pay-now, stay-later package without the need to lock down dates.

Guests can make advanced payment for a stay at attractive rates and select their vacation dates only at a later time, eliminating the hassle of date changes or trip cancellations.

Capella Ubud boasts luxurious tented camps in place of hotel rooms

Under the package, guests can book up to 14 nights. Breakfast will be provided. Guests staying for two consecutive nights will receive a free round-trip airport transfer, while those staying for three or more consecutive nights will be served a complimentary private dinner in their tent.

Featuring 22 one-bedroom tents and a two-bedroom lodge, the Capella Ubud comprises a gym, a spa offering nomadic treatments, as well as three dining establishments, including open-air Asian street food outlet Api Jiwa.

Each tent focuses on a unique theme and comes with a 24m2 private salt water pool. The Translator’s Tent, for instance, features Balinese lontar palm-leaf manuscripts on topics such as astronomy and healing.

Designed by Bill Bensley, the Capella Ubud sits on sloping terrain amid a dense rainforest about a 20-minute drive from the heart of Ubud. Care has been taken to preserve the flora and fauna native to the area.

Capella Ubud offers pay-now, stay-later packages with flexible dates

0

Capella Ubud, a luxury camp in Bali, is offering the Dream Now, Travel Later package, a pay-now, stay-later package without the need to lock down dates.

Guests can make advanced payment for a stay at attractive rates and select their vacation dates only at a later time, eliminating the hassle of date changes or trip cancellations.

Capella Ubud boasts luxurious tented camps in place of hotel rooms

Under the package, guests can book up to 14 nights. Breakfast will be provided. Guests staying for two consecutive nights will receive a free round-trip airport transfer, while those staying for three or more consecutive nights will be served a complimentary private dinner in their tent.

Featuring 22 one-bedroom tents and a two-bedroom lodge, the Capella Ubud comprises a gym, a spa offering nomadic treatments, as well as three dining establishments, including open-air Asian street food outlet Api Jiwa.

Each tent focuses on a unique theme and comes with a 24m2 private salt water pool. The Translator’s Tent, for instance, features Balinese lontar palm-leaf manuscripts on topics such as astronomy and healing.

Designed by Bill Bensley, the Capella Ubud sits on sloping terrain amid a dense rainforest about a 20-minute drive from the heart of Ubud. Care has been taken to preserve the flora and fauna native to the area.

Capella Ubud offers pay-now, stay-later packages with flexible dates

0

Capella Ubud, a luxury camp in Bali, is offering the Dream Now, Travel Later package, a pay-now, stay-later package without the need to lock down dates.

Guests can make advanced payment for a stay at attractive rates and select their vacation dates only at a later time, eliminating the hassle of date changes or trip cancellations.

Capella Ubud boasts luxurious tented camps in place of hotel rooms

Under the package, guests can book up to 14 nights. Breakfast will be provided. Guests staying for two consecutive nights will receive a free round-trip airport transfer, while those staying for three or more consecutive nights will be served a complimentary private dinner in their tent.

Featuring 22 one-bedroom tents and a two-bedroom lodge, the Capella Ubud comprises a gym, a spa offering nomadic treatments, as well as three dining establishments, including open-air Asian street food outlet Api Jiwa.

Each tent focuses on a unique theme and comes with a 24m2 private salt water pool. The Translator’s Tent, for instance, features Balinese lontar palm-leaf manuscripts on topics such as astronomy and healing.

Designed by Bill Bensley, the Capella Ubud sits on sloping terrain amid a dense rainforest about a 20-minute drive from the heart of Ubud. Care has been taken to preserve the flora and fauna native to the area.

Mekong Tourism Forum postponed to February 2021

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The Mekong Tourism Coordinating Office (MTCO) and the Ministry of Hotels and Tourism, Myanmar have decided to push back the dates of the annual Mekong Tourism Forum, from August 25-26, 2020, to February 15-16, 2021.

Both parties made the decision in light of current travel restrictions and concerns that delegates would not be comfortable convening with more than 300 others in a closed venue amid the pandemic.

Bagan will remain host destination in 2021, while Vietnam will take the 2022 baton; Htilominlo Temple in Bagan pictured

Bagan, a town awarded UNESCO World Heritage site last July, will remain as the host destination. The theme ‘Achieving Balanced Tourism’ will be retained, with emphasis given to rebuilding the region’s tourism industry.

Vietnam, originally the host of the 2021 Mekong Tourism Forum, will host the event in 2022.

Jens Thraenhart, executive director, MTCO, shared that the theme ‘Achieving Balanced Tourism’ was “more important than ever”, given that the region has the chance to “reset tourism and become more sustainable”.

He added that the industry can do so by leveraging innovative insights — such as Doughnut Economics. Meanwhile, the Greater Mekong Sub-region (GMS) nations can draw up travel bubbles to speed up tourism recovery.

Nevertheless, Thraenhart acknowledged that there was still an element of uncertainty despite the postponement. “While nobody can predict if travel will actually be possible in February and people will be comfortable in being together at a conference with hundreds of delegates, we are now setting the new dates, and (hoping) for the best,” he said.

In the meantime, MTCO will work alongside the Ministry of Hotels and Tourism, Myanmar and other public and private industry stakeholders, to ensure safety and hygiene measures are put in place at the event.

The office will also host a half-day Virtual Mekong Tourism Forum on the afternoon of August 25, focusing on tourism resilience and recovery in the GMS.

PATA plans free learning festival to connect travel trade players

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A four-week virtual festival that promises to unify the travel trade through free learning and networking opportunities will be held by PATA from June 22 to July 17, 2020.

Dream to Travel will not be “just another virtual event”, remarked PATA CEO Mario Hardy.

Participants can look forward to virtual hangouts and games alongside learning opportunities

Besides interaction with experts and peers, the festival will also provide a platform for industry players to introduce and browse regional and global travel products, and network in fun and innovative ways such as virtual hangouts, he elaborated.

PATA envisioned that the festival will spur the “industry to come together and work towards a more responsible and stronger travel and tourism industry”, Hardy said.

Dream to Travel will feature three key elements, the first being the Dream to Travel forums, where speakers from public and private tourism organisations share latest insights on the industry.

Meanwhile, the Digital Showroom and Community Hub element will provide a platform for tourism players worldwide to interact, and exhibit and browse travel products. Festival recordings and links will be made available.

The third element, Live Experiences, Virtual Hangouts and Giveaways, will challenge players to consider how meet-ups and cultural exchanges can be reworked in a time of safe distancing, where technology is more pertinent than ever.

Games and activities will be incorporated into the festival calendar.

PATA has partnered the Macao Government Tourism Office (MGTO), the Tourism Authority of Thailand (TAT) and Tourism Malaysia, to feature the respective destinations during the festival. Each will be highlighted for a week.

A fourth partner destination will be announced at a later date.

Interested industry players can register for an Attendee Pass with PATA, and download the event app to receive further updates. A free webinar will be conducted on June 9, 15.00 ICT to provide more details on the Dream to Travel festival.

Destination NSW kicks off next-stage global recovery campaign

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Destination NSW, the government agency that leads the tourism and events industry for Australia’s New South Wales, has rolled out its 213 Ways to Reboot 2020 campaign to reignite global wanderlust for Sydney and other destinations in the state.

The campaign, which is part of the state government’s wider tourism recovery effort, Now’s The Time to Love NSW, depicts an array of diverse and unique experiences across the state that travellers can enjoy in the 213 days that remain in the year 2020.

BridgeClimb Sydney is among the 213 ways to enjoy Australia’s New South Wales

More than 102 state destinations, 131 operators, 37 hotels and other accommodations, 28 national parks, 19 animal encounters and more, are featured in the line-up.

To drive attention to 213 Ways to Reboot 2020 on VisitNSW.com, Destination NSW will be executing a social media campaign targeted at the international markets of the US, the UK, New Zealand and India.

“We hope that this list of NSW travel experiences encourages global visitors to love NSW once again, and start planning to visit as many of the incredible towns, sights and experiences that the state offers,” said Steve Cox, CEO, Destination NSW.

“Whether it is sailing on Sydney Harbour, hiking through the Blue Mountains, surfing in Byron Bay, diving with marine life on the South Coast, or drinking an award-winning drop from one of our 14 wine regions, people come to NSW from all over the world in search of the awe-inspiring adventures that are available to us right now in NSW.

“Now’s the time to start dreaming and planning to make up for lost time once you are able to visit Sydney and NSW again,” added Cox.

New Skal Council committee to map industry restructure, push for greater airline refund transparency

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The International Skal Council has established a committee to formulate post-Covid-19 strategies to protect and guide the travel, tourism and hospitality industry it represents, with special attention paid to improved airline refund processes.

The committee was a result of several meetings since early May, conducted with internal members as well as with other global travel association to identify issues within the industry amid the pandemic.

Skal International Council committee will advocate governments and authorities to restructure policies to protect both airlines and airline customers

In a press statement, Skal noted that it was particularly concerned with the lack of transparency around refunds practiced by some airlines, and hoped to protect travel agencies and airline passengers across the globe.

Of Skal’s 14,000 industry membership, 35 per cent is made up of travel agents and tour operators.

Leaders of the Skal International Council pointed out that “the industry is facing serious challenges due to the inconsistent refund procedures enforced by the airlines worldwide. The consumers and agencies who booked their travels with the anticipation of service have been put into misery going through the refund process with airlines and this has been damaging…the industry”.

The Skal International Council has agreed that the committee will focus on ensuring consumer protection while formulating future policies, and will do so by advocating governments and authorities to restructure policies to protect both airlines and airline customers. It will also draw up plans to redesign distribution channels with trained and credible stakeholders.

“This is an historic day for our Skal International Council, to decide to ensure that the traveling public is better protected,” said Peter Morrison, president of Skal International.

“We, our committee within the International Skal Council, will be working on a road map to optimise commercial and service relationship between airlines, IATA, travel agencies and the hospitality industry worldwide to the full satisfaction of customers. (We will) share (that plan) with our global partners and industry in general,” added Constantine Panoussi, International Skal Councillor for Monaco and the leading councillor on the initiative.