Amadeus and Shiji have extended their partnership to promote and facilitate the licensing and referral of each other’s solutions, providing hoteliers with a more comprehensive end-to-end technology portfolio.
The agreement covers products including Shiji Daylight PMS, Infrasys POS, Amadeus HotSOS, Amadeus Delphi, Amadeus iHotelier and Amadeus Central Reservation System (ACRS).
The companies aim to integrate their solutions to address fragmentation, connectivity and personalisation challenges in the hospitality industry. The new ACRS integration allows single-image integration at an attribute level, making ACRS the master record for inventory, rates and availability for room and non-room products. This integration provides a foundation for more personalised guest sales and merchandising.
Hotels will benefit from a fully integrated technology suite covering property management, point of sale, central reservations, sales and catering, and hotel operations with latest integrations. The partnership enables improved top-line sales through enhanced guest servicing and personalisation, as hoteliers can expand ACRS enablers across multiple channels to enhance merchandising and upselling strategies.
The alliance also streamlines vendor management, allowing hotels to access multiple technology solutions through a single provider while each company continues to operate independently and maintain its own services and security.
Amadeus and Shiji’s combined global reach further enhances service continuity, providing broad support and a seamless experience across markets. By centralising technology partners, hotels can also benefit from greater efficiency and innovation.
Kevin King, CEO of Shiji International, said: “This collaboration ensures that hotels have access to the most advanced tools available, all within a fully connected ecosystem.”
“With this alliance, we are redefining how hotels access and use technology,” added Francisco Pérez-Lozao Rüter, president of hospitality at Amadeus.
