Pullman Kuching is in the final phase of its hotel-wide refurbishment, with completion targeted for mid-2027 as work continues on its remaining guestrooms, suites and Executive Lounge.
The hotel has completed the refurbishment of its lobby, ground-floor public spaces, restaurants, fitness centre and 161 guestrooms. Work is now focused on the remaining guestrooms and suites, as well as the Executive Lounge.
General manager Sunardi Song said the phased approach has allowed the hotel to continue welcoming guests while minimising disruption.
He said: “We are delivering the remaining work in phases to protect safety and service continuity, while allowing guests to continue enjoying the completed guestrooms, restaurants and event spaces with minimal disruption.”
Song added that the upgraded facilities and refreshed guestrooms have strengthened the hotel’s market positioning, with positive early response to both the new rooms and revised pricing.
“We have seen encouraging momentum across corporate, government, association, leisure and social segments,” he said.
The hotel is also recording stronger demand from Singapore, Indonesia, Brunei, China, Australia and several European markets.
Looking ahead, Song expects AirBorneo to strengthen regional connectivity by improving access from shorthaul markets, supporting both leisure and business events travel to Kuching.
Pullman Kuching is also working with Sarawak’s tourism stakeholders on destination marketing, industry engagement and selected sales initiatives.
Song said these partnerships help broaden buyer awareness, build confidence in Kuching and keep the hotel visible beyond individual room, event and dining campaigns.
