Frequent flyer programme customers of Star Alliance member airlines will soon be able to use their biometric identity at any participating airport following a new agreement between the alliance, NEC Corporation and SITA.
Connecting to SITA‘s Smart Path solution, the Star Alliance biometrics platform will be able to use SITA’s shared airport infrastructure already available in more than 460 airports.
Frequent fliers with Star Alliance member airlines will be able to use their face as their boarding pass at any participating airport, leveraging SITA’s Smart Path solution and NEC’s NEC I:Delight platform
Together with SITA and NEC’s global presence, which was strengthened through a July 2021 partnership, multiple biometric projects can be delivered in parallel, speeding up the availability of biometric passenger processing to Star Alliance’s member airlines globally.
A further advantage is the integration of NEC I:Delight platform, which allows passengers who have opted to use the service to be identified quickly and with a high degree of accuracy, even on the move. The I:Delight platform is also able to recognise passengers even when wearing a mask, an increasingly important feature for travel during the current pandemic. The platform is already in use by Star Alliance member airlines at several airports in Europe.
Uniquely, passengers using Star Alliance’s biometrics platform enroll only once. Passengers can pass through biometrically enabled touchpoints across multiple member airlines and participating airports using just their face as their boarding pass. This speeds up the passage through the airport while making each step completely touchless, supporting important health and hygiene safety measures in times of Covid-19 and delivering on Star Alliance’s vision of a seamless customer experience.
Jeffrey Goh, CEO, Star Alliance, said: “This agreement is instrumental in bringing further scale to our biometrics service, with the inherent benefits of speed and meeting customer expectations for a more touchless and hygienically safer experience across all of our member airlines. Biometrics is a key element of that experience and our strategy of leading the way in digitalising the passenger journey.”
Barbara Dalibard, CEO, SITA, said: “Passengers have long welcomed the advantages of control and speed automation brings to the passenger journey; a trend that has been accelerated by Covid-19. With this agreement the benefits of biometric identity will be extended from a single airline or journey to a vast network of airlines. That is truly unique and demonstrates the benefits digital identity can bring to the passenger.”
Frequent flyer programme customers of Star Alliance member airlines will soon be able to use their biometric identity at any participating airport following a new agreement between the alliance, NEC Corporation and SITA.
Connecting to SITA‘s Smart Path solution, the Star Alliance biometrics platform will be able to use SITA’s shared airport infrastructure already available in more than 460 airports.
Together with SITA and NEC’s global presence, which was strengthened through a July 2021 partnership, multiple biometric projects can be delivered in parallel, speeding up the availability of biometric passenger processing to Star Alliance’s member airlines globally.
A further advantage is the integration of NEC I:Delight platform, which allows passengers who have opted to use the service to be identified quickly and with a high degree of accuracy, even on the move. The I:Delight platform is also able to recognise passengers even when wearing a mask, an increasingly important feature for travel during the current pandemic. The platform is already in use by Star Alliance member airlines at several airports in Europe.
Uniquely, passengers using Star Alliance’s biometrics platform enroll only once. Passengers can pass through biometrically enabled touchpoints across multiple member airlines and participating airports using just their face as their boarding pass. This speeds up the passage through the airport while making each step completely touchless, supporting important health and hygiene safety measures in times of Covid-19 and delivering on Star Alliance’s vision of a seamless customer experience.
Jeffrey Goh, CEO, Star Alliance, said: “This agreement is instrumental in bringing further scale to our biometrics service, with the inherent benefits of speed and meeting customer expectations for a more touchless and hygienically safer experience across all of our member airlines. Biometrics is a key element of that experience and our strategy of leading the way in digitalising the passenger journey.”
Barbara Dalibard, CEO, SITA, said: “Passengers have long welcomed the advantages of control and speed automation brings to the passenger journey; a trend that has been accelerated by Covid-19. With this agreement the benefits of biometric identity will be extended from a single airline or journey to a vast network of airlines. That is truly unique and demonstrates the benefits digital identity can bring to the passenger.”