The Covid-19 pandemic has put Singapore hotels in an unusual jam, as 90 per cent of revenue had come from international tourists before borders were shut and travel was heavily restricted.
However, according to Kwee Wei-Lin, president of the Singapore Hotel Association, Singapore hotels have shown remarkable resilience by adapting themselves either to the government’s Stay-Home Notice quarantine hotel programme or domestic staycation business.
In this new episode of TTG Conversations: Five Questions video series, Kwee also talks about how industry agencies and associations came together to tackle the tourism crisis early on, critical lessons Singapore hoteliers have taken away from the predicament, changes to hotel operations and business going forward, and Singapore Hotel Association’s efforts to support members.
