Trip.com brings train seat selection onto booking app

Trip.com has launched a series of seat selection services for customers looking to book rides on KTX, ITX and Mugunghwa-ho trains in South Korea.

Seats can now be chosen online, ahead of the trip. KTX passengers are also able to select different class seats for several passengers at one time.

Trip.com customers can select seats across different classes on KTX train services

Representatives of OTA and South Korea’s national rail operator KORAIL said the new service offering would address travellers’ need for safer travel experience.

“With the upgrading of social distancing measures, the most important value consideration of passengers is naturally safety when using transport facilities,” said Justin Hong, South Korea general manager of Trip.com.

“To enable passengers to use transport services more safely and conveniently, Trip.com has upgraded its ticketing service offerings, and will offer more diversified services to ensure the safety of passengers.”

A KORAIL executive added: “We will continue to put safety first and do our utmost to enhance passengers’ riding comfort.”

Trip.com was the first OTA to offer online ticketing service for South Korea’s high speed railway system, KTX, in 2018. Recent upgrades have made the service available in multiple languages, facilitating overseas bookings for the country’s train services.

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