Beijing Capital International Airport (BCIA) has introduced a contactless experience for its passengers, in what SITA has called its most extensive biometric deployment to date.
BCIA joins the many airports around the world, including Singapore’s Changi Airport, which are undergoing digital makeovers to create touch-free experiences in a bid to reduce the risk of Covid-19 transmission.
As the busiest airport in China and the second busiest in the world, BCIA has completely automated the entire passenger journey using SITA technology – from check-in and bag drop to immigration, security, and boarding.
Passengers only need to enroll once during check-in, before enjoying a seamless, contactless journey through the airport enabled by facial recognition. Improved processing efficiency also means shorter queuing time and allowing for more social distancing among passengers.
SITA Smart Path can significantly speed up passenger processing at BCIA, processing over 400 passengers boarding an Airbus A380 in less than 20 minutes. As well, SITA Smart Path enables hands-free and touchless duty-free payment, enabling quicker processing by removing the need to retrieve and show a boarding pass at check-out.
The deployment included the implementation of over 600 biometric checkpoints through the airport including 250 lanes of automatic gates, 80 kiosks, and 30 self-bag drop stations which will process passengers from international flights.
The biometric technology is currently activated across multiple checkpoints at BCIA including manual check-in, self-service check-in, bag drop, restricted access, security, and boarding.