Contactless check-in kiosks, as well as facial and iris recognition for immigration clearance, are part of heightened safety measures rolled out by Changi Airport, in anticipation of the return of the flying public.
These new innovations will be rolled out airport-wide, Changi Airport Group (CAG) said in a press release on Wednesday.
New contactless and cleaning innovations, such as the proximity touch screens, will enhance the health and safety for travellers at Changi Airport
Proximity touch screens and infrared sensors will be installed progressively at the airport’s check-in and bag drop kiosks, enabling travellers to select options by pointing their finger close to the screen without touching it.
For those who need to check in at counters staffed by customer service agents, acrylic screens will provide a safe barrier between passengers and staff.
Additionally, the Immigration and Checkpoints Authority has upgraded the automated immigration lanes at the airport with a new biometric system that uses facial and iris recognition technology as the primary means for identity verification. This replaces traditional fingerprint scanning.
Cleaning innovations have also been introduced by CAG. Autonomous cleaning robots that roam the terminals have been fitted with a nozzle that sprays a light disinfecting mist on carpets and floors during cleaning.
The group is also testing the use of UVC LED technology to disinfect the handrails of escalators and travellators. A trial is also being conducted on the use of contactless infrared technology for passenger lifts, where travellers just need to hover their finger over the lift button to activate it.
Tan Lye Teck, CAG’s executive vice president for airport management, said: “Passengers will expect airports to deliver the highest standards of safety and hygiene to give them peace of mind during their journey, and we will rapidly bring on board new measures as we go into a new normal for air travel… CAG will work with other aviation partners to instill a high sense of confidence among travellers going through Changi Airport when air travel eventually resumes.”
Contactless check-in kiosks, as well as facial and iris recognition for immigration clearance, are part of heightened safety measures rolled out by Changi Airport, in anticipation of the return of the flying public.
These new innovations will be rolled out airport-wide, Changi Airport Group (CAG) said in a press release on Wednesday.
Proximity touch screens and infrared sensors will be installed progressively at the airport’s check-in and bag drop kiosks, enabling travellers to select options by pointing their finger close to the screen without touching it.
For those who need to check in at counters staffed by customer service agents, acrylic screens will provide a safe barrier between passengers and staff.
Additionally, the Immigration and Checkpoints Authority has upgraded the automated immigration lanes at the airport with a new biometric system that uses facial and iris recognition technology as the primary means for identity verification. This replaces traditional fingerprint scanning.
Cleaning innovations have also been introduced by CAG. Autonomous cleaning robots that roam the terminals have been fitted with a nozzle that sprays a light disinfecting mist on carpets and floors during cleaning.
The group is also testing the use of UVC LED technology to disinfect the handrails of escalators and travellators. A trial is also being conducted on the use of contactless infrared technology for passenger lifts, where travellers just need to hover their finger over the lift button to activate it.
Tan Lye Teck, CAG’s executive vice president for airport management, said: “Passengers will expect airports to deliver the highest standards of safety and hygiene to give them peace of mind during their journey, and we will rapidly bring on board new measures as we go into a new normal for air travel… CAG will work with other aviation partners to instill a high sense of confidence among travellers going through Changi Airport when air travel eventually resumes.”