Avis Singapore and Budget Singapore have launched new safety initiatives to reassure their car rental customers of the highest standards of safety and cleanliness.
Dubbed the Avis Safety Pledge and Budget Worry-Free Promise, the safety protocols will be rolled out in all Avis Singapore and Budget Singapore’s rental stations, as the country eases its circuit breaker measures.
Both Avis and Budget have enhanced cleaning and disinfecting measures. All vehicles are cleaned before every rental, with special attention paid to high-touch point surfaces such as the steering wheel, indicators, dashboard, hand grips, cup holders, and all door handles.
Social distancing measures are also observed at rental stations where counter shields have been installed, while employees will wear gloves and masks when facing customers.
Tom Mooney, managing director, Pacific, Avis Budget Group: “Car rental is currently in a unique position as it can provide a private travel solution, a safer alternative to some other transport modes where the customer can control their own environment.”
Customers in Singapore can choose to receive their rented, clean cars at preferred locations, and use the key drop system while returning their vehicles, with no physical interaction required. Avis customers signed up with the loyalty scheme Avis Preferred can also benefit from having paperwork prepared ahead of time for swift collection of their vehicles.
In addition, Avis and Budget have also made all direct rental bookings more flexible. Customers who book directly with Avis and Budget will be able to modify or cancel any reservation made for rentals starting before September 1, 2020 without any additional fee. Furthermore, customers who chose to cancel their reservation before the booking start date will get a full refund.