New airport perks for Grab’s top-tier loyalty members in SE Asia

More Platinum and Gold benefits redeemable at airports, including lounges and restaurants

Grab is launching a new suite of benefits redeemable at South-east Asia’s airports for Grab Platinum and Gold members, eager to tap the growing market of intra-regional travellers.

This follows the mobile ride-hailing and technology provider signing up more than 150 partners in major airports across South-east Asia including Soekarno-Hatta International Airport.

More Platinum and Gold benefits redeemable at airports

This marks the most significant expansion of the GrabRewards catalogue since launch in 2017.

New travel benefits for Platinum and Gold members include access to close to 70 lounges in the region, at rates of up to 55 per cent off, and discounts up to 20 per cent at over 80 F&B partners.

In Indonesia for example, Grab users can use the Plaza Premium Lounge (in Soekarno-Hatta airport) and Concordia Lounge, available in 12 cities throughout Indonesia, including in Denpasar, Lombok and Makassar.

“Grab data shows the national airport consistently comes up as one of the top pick-up points in Indonesia and across the region. With travel as being such an important part of our customers’ lives, we now aim to provide a great overall experience for South-east Asia’s road warriors,“ said Ridzki Kramadibrata, president of Grab Indonesia.

The company has catered to travellers through payments experience and airport transfers, and now to more benefits at the airport, Ridzki said.

Tourism is on the rise in South-east Asia, with the size of the region’s overall travel market estimated at US$149 billion in 2017. The intra-regional traveller segment accounts for over 37 million trips, according to Grab market research data.

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