Pacto DMC’s Bali offices at 141 Jalan Bypass caught fire at around 07.00 yesterday, causing major damages to the second floor of the building.
The fire was believed to have been caused by an electrical failure.
The second floor of the two-storey building hosts the contracting team, common to both Pacto and Bali Prima Holidays.
“Eventual structural damage is being assessed jointly with our insurers,” the company said in a statement issued to business partners made available to TTG Asia.
“Given the early hour, only a few staff members were present, and nobody was injured in the accident. The Denpasar firemen’s prompt intervention left the ground floor (fully intact) despite the heavy damage to the second floor,” said the statement.
Pacto COO Umberto Cadamuro, who was in Jakarta at the time of the fire, said crisis response has been swift, and business quickly resumed.
“Within the hour, the operations team was moved to our transportation (department) premises… Within four hours we managed to rent a temporary office in the Madu Sedana complex in Jalan Batursari, capable of housing our 48 staff of Bali Prima Holidays and the contracting team.
“By 16.00, all computers of the ground floor had been relocated to the new premises, while a dedicated team based in Pacto main office was handling reservation and quotations. It was business as usual for our clients.”
He added that all Pacto and Bali Prima Holidays data is safe, being stored in the cloud.
The office’s interim contact numbers are as follow: +62 812 464 35623, +62 812 464 35495, +62 812 464 35796, +62 812 464 35492.