Uniworld rolls out enhanced booking tools for travel advisors

Uniworld Boutique River Cruise Collection has unveiled new technology enhancements to its River Currents travel advisor booking tool and a new waitlist functionality, said to offer travel advisors more opportunities to generate sales, save time and avoid missing out on potential client bookings.

Enhanced agent booking tools from Uniworld; SS Beatrice on the Danube River pictured

Improvements to the popular booking tool and need to waitlist guests for sold-out cruises were made based upon recommendations from partner travel advisors, according to Uniworld President and CEO Ellen Bettridge.

The brand-new waitlist functionality, available for both Uniworld and U by Uniworld clients, was created so that travel advisors can add their clients to a waitlist on selected sold out cruises for a minimal deposit.

Other new major technology enhancements Uniworld made to River Currents include:

• Expanded promo code functionality and messaging. When utilising a promotional code, once entered, River Currents will now advise status of the promo code as either “successfully applied” or “rejected / invalid”

• Clear breakdown of the savings. In the “Breakdown Section” after the promo code has been applied, it will breakout the savings amount upfront. Travel advisors no longer need to complete a booking to see the full savings breakdown.

• Ship board credits. Applicable credits will now be notated in the savings breakdown section during the booking.

• Simple invoice sending options. Travel advisors can send, view, print or e-mail a copy of an invoice for a booking.

• Booking Status Displays. All bookings made in River Currents are now displayed so that travel advisors can easily determine a booking’s status. Statuses include: Confirmed, Paid in Full, Deposit, Released and Canceled.

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