Mobile Wi-Fi solutions connect agents on the go

Service includes Wi-Fi connectivity for to up to 64 tourists via their guide's portable station, a directional finder device to locate specific tour members, and more

Travel technology suppliers are rolling out mobile Wi-Fi solutions targeting travel agents amid surging demand for on-tour connectivity.

“The first thing our customers want when they arrive for a tour is Wi-Fi or data connection, and it can be a hassle to purchase SIM cards,” shared Jarvis Fong, founder & director of Tripneasy, speaking to TTG Asia at the recent PATA Travel Mart in Langkawi.

More Internet on-the-go options for travellers

While youths make up most of his groups, Fong explained that elderly tourists are also shunning SIM cards because of the difficulties in communicating with local telecommunication shops.

“As tour agents, having a Wi-Fi egg is giving them a level of convenience and customer service,” he told TTG Asia.

Exhibiting at PATA Travel Mart are two mobile Wi-Fi providers: GlocalMe and iFree Group. Both players offer SIM card-free devices for 4G networks that can support multiple device connections.

iFree has been working with Malaysian travel agents and aviation partners – such as Hong Kong airlines, Tigerair, Thai Airways and China Airlines – to push its mobile Wi-Fi product. Its most recent office has opened in Jakarta.

Under its promotional campaign, iFree is distributing reusable SIM cards to its partners for their travellers. Partners can earn five per cent of the value topped up into each SIM card.

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