TRAVEL agents interviewed are unfazed by Nok Air’s pilot strike in February and are continuing to offer the LCC’s flights in their tour packages.
The cancellation of Nok Air flights have persisted since the strike, but Patee Sarasin, Nok Air’s CEO, said that “more than 90 per cent of problems are expected to be addressed by March 10.”
In the meantime, the airline is dealing with the crisis by offering 16 charter flights per day from VietJet Air and Lion Air and transferring passengers on cancelled flights to their alliance airlines such as Thai Airways, Thai Smile Airways and NokScoot Airlines.
A number of travel agencies in Thailand are continuing to offer Nok Air flights in their tour packages as well. Tangmo Tour for instance, is still offering Burmese tour packages with Nok Air flights included.
Kritchanat Meesamran, vice president of the Thai Travel Agents Association, who is also travel managing director of Sun Smile Holidays, expressed that the strike is a minor crisis that will not dampen the travel industry significantly and that travel agents are confident in Nok Air’s ability to handle the situation.
