AIRASIA is facing legal action from the Australian Competition and Consumer Commission (ACCC) over certain misleading airfares published on its website.
The particular issue raised by the ACCC relates to whether AirAsia deceived Australia-based consumers by failing to reveal all taxes, duties, fees and other mandatory charges for flights out of Melbourne, Perth and the Gold Coast.
“The company takes its legal and everyday commitment to its consumers very seriously and will be carefully reviewing the contents of the ACCC’s claims,” the airline said in a statement.
AirAsia added that it was unaware until the issue had been raised by the ACCC, and that it had already taken corrective action to amend the offending airfares.
Reporting by N. Nithiyananthan
