Hertz facilitates more convenient rentals

THE HERTZ Corporation has launched a new ExpressRent Kiosk programme to offer faster and more flexible car rental transactions for its customers.

The kiosks, currently available in more than 30 markets worldwide and to be expanded into another 18 by year-end, are able to provide the full rental transaction through a live agent assistant via video chat.

The kiosk is able to accept payment with a debit or credit card, validate a customer’s driver’s license, and print the rental agreement, giving customers the option of renting a car outside of Hertz locations’ normal operating hours.

“More and more consumers are demanding the convenience of self-service options,” said Mark P. Frissora, chairman and CEO, The Hertz Corporation.

“As a company, we’re also able to drive greater operational efficiencies while expanding the Hertz network with our ExpressRent kiosk programme.”

Meanwhile, Hertz UAE has launched the Hertz #1 Club Gold service programme at its Dubai International Airport terminal three location.

Hertz Club Gold members flying into Dubai will only need to produce a driver’s license in order to process their reservation and go straight to their vehicle, which will be waiting in a nearby designated parking area.

Nigel Johnson, managing director, Hertz UAE, said: “Air travel can be exhausting. Passengers are often fatigued upon arrival and simply want to get to their final destination. The Club Gold programme gets people on the road as quickly as possible.”

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