INTERCONTINENTAL Hotel Group’s (IHG) new Global Sales Office (GSO) in New Delhi and Mumbai will offer its B2B clients a single point of contact to access its global hotel inventory.
With India’s outbound travel spending set to hit US$35-40 billion over the next five years, IHG COO South West Asia, Chris Moloney, said there was a need to align resources and collectively meet the demands of this high-growth economy.
“(Establishing the) GSO is about supporting the business and generating greater efficiencies,” he explained. “It will build a capable sales force trained to deliver the needs of our evolving client base, and offer customised products and services to match the diverse hotel, conference or meetings needs of this dynamic market.
“India is a great growth engine for our business in Asia and Australasia. The establishment of the GSO demonstrates our commitment and confidence in this region,” he added.
By Anand & Madhura Katti
