INDONESIA’S state-owned airport operator, PT Angkasa Pura I, has inked a Memorandum of Cooperation with IT solutions firm SITA, aimed at providing the best in passenger services.
The cooperation will start with the new international terminal at the Ngurah Rai Airport in Bali, which has the most foreign tourist arrivals in Indonesia. The Surabaya and Balikpapan airports will also be early beneficiaries.
Tommy Soetomo, president director of PT Angkasa Pura 1, said: “ By partnering with SITA, PT Angkasa Pura 1 and its Indonesian airports will have world-class systems providing the best in passenger services with minimal CAPEX investment,”
“As we looked at how we should develop Indonesian airports, we realised that SITA has the capability to provide all the information technology systems required for airport management and operations and the flexibility to share our risk by charging on a per passenger basis.”
Damian Hickey, SITA regional vice president, South Asia and India, added: “With this Memorandum of Cooperation, SITA will bring our Intelligent Airport vision to Indonesia, providing the latest airport technology using real-time information. Passengers will enjoy improved flight information displays, check-in, baggage reconciliation and overall, a seamless journey and better airport experience.”
Airports in Indonesia will be among the first to experience the Intelligent Airport, with the implementation of all of the SITA systems that are planned to be completed at Ngurah Rai Airport before Indonesia hosts the Asia Pacific Economic Co-operation (APEC) summit in Bali in 2013.
