THE MALAYSIA Association of Tour & Travel Agents (MATTA) launched the MATTA Hajj and Umrah Personal Accident Takaful Scheme on Friday in collaboration with Hong Leong Tokio Marine Takaful.
The scheme, which offers three packages, covers medical, hospitalisation and treatment expenses; emergency medical evacuation/repatriation; repatriation of mortal remains; accidental death and permanent disablement; and a 24-hour emergency assistance hotline.
One of the key highlights of this partnership is the reimbursement of deposits or full payments of air tickets or tour packages in the event of liquidation of the licensed travel agent in Malaysia.
An outbound agent who sells hajj and umrah packages, Mawar Holidays director Mazlin Mohammad, said the MATTA-endorsed insurance scheme protects consumers from unlicensed tour operators who try to make a quick buck by not delivering on services promised.
MATTA vice president of outbound Jeffri Sulaiman said the insurance packages are affordable, from RM40 (US$13) to RM140, and the joint collaboration provides a service for all travelers on hajj and umrah, where it is compulsory to have Takaful coverage by law.
