TTG Asia
Asia/Singapore Tuesday, 14th April 2026
Page 988

Philippine tourism players lock horns with Congress over reallocation of US$206m bailout fund to infrastructure

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The stars are conspiring for the tourism industry to get the 10 billion pesos (US$206 million) lifeline it desperately needs to stay afloat.

While the Senate Bill No. 1564 or the Bayanihan to Recover as One Act (dubbed “Bayanihan 2”) allotted that amount to bail out micro, small and medium tourism enterprises (MSMEs) with soft loans, the House of Representatives’ Bill No. 6953 diverted that fund to the infrastructure programmes of the Department of Tourism’s investment arm, the Tourism Infrastructure and Enterprise Zone Authority (TIEZA).

Tourism players fight for US$206 million fund to go towards aiding tourism businesses, instead of infrastructure; a quiet Antipolo Cathedral in Antipolo, the Philippines amid the Covid-19 lockdown pictured

Bayanihan 2 was already passed in the House and Senate. It will soon undergo a bicameral conference hearing to reconcile the Senate and House versions before signing it into law.

But in an August 11 letter to house speaker Alan Peter Cayetano, TIEZA COO Pocholo Paragas declined the amount and instead appealed for the prioritising of financial assistance to the tourism industry.

“Without the direct financial support from the government, the tourism MSMEs cannot rebuild their businesses and pay for the salaries of their workers,” Paragas said.

Another ray of hope is the groundswell of public opinion against diverting the tourism fund into TIEZA’s infrastructure programmes, with government officials, politicians, lawmakers, former tourism secretaries, leaders of various industries and think tank groups, and the public in general throwing their support behind the embattled tourism sector.

At the Philippine Tourism Stakeholders Forum last week, Tourism Congress of the Philippines president Jojo Clemente said they will appeal to the bicameral committee. Tourism is on the brink and needed a lifeline urgently; infrastructure can come in later, he added.

Triple Star Travel and Tours general manager Bing Miranda lamented that tourism is considered as non-essential because many only see the hotels, tours, and glamour, but not its multiplier effect on the economy.

Stakeholders said that last year, tourism contributed to 13 per cent of the Philippines’ GDP; three trillion pesos to government coffers, and generated 5.7 million jobs directly.

Arrivals in the first seven months plunged 72.8 per cent to 1.32 million, from 4.8 million over the same period in 2019, causing a 71.5 per cent dive in tourism receipts to 81.05 billion pesos, from 284.82 billion pesos over the same period last year.

Tourism revenue from March to July was only 6.9 billion pesos, from 196 billion pesos over the same period last year, representing a whopping 190 billion pesos loss. Revenue would be much lower for the rest of the year.

Almost 70 per cent of tourism stakeholders are in the MSME category. As of April, of the more than one million registered MSMEs, 40 per cent of those which accounted for 70 per cent of the tourism workforce had already bitten the dust, according to Cesar Cruz, president of the Philippine Tour Operators Association.

Without the 10 billion pesos lifeline, Clemente questioned how jobs could be provided to the 5.7 million-strong tourism workforce when unemployment is on the rise, forcing a number of overseas Filipino workers to return to the country.

Secondary destinations are not spared. PAR Travel and Tours general manager, Pia Lourdes Partoza-Montano, said tourism sales in Davao are expected to drop by 80 to 90 per cent this year due to lack of business and that 35 per cent of travel agencies and tour operators were forced to shutter.

While the congressmen defended their preference for the 10 billion pesos to go towards tourism infrastructure, saying that the move will stimulate the economy and generate jobs, various quarters suspected that infrastructure projects are susceptible to corruption and pork barrel politics.

As former tourism secretary Narzalina Lim said: “To me, this is nothing but another shameless and brazen exercise to embed pork barrel in Bayanihan Act 2”, noting that the authors of the House bill also voted last month against renewing the franchise of ABS CBN, the oldest and largest television and broadcasting network in the country with 11,000 employees.

Lim stressed: “Vigilance is needed. We may find that the billions of pesos needed to implement Bayanihan Act 2 will go to the pockets of the unscrupulous who do not care a whit about the millions of suffering, hungry and desperate Filipinos.”

Malaysia travel players in hot pursuit of high-end pie

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Mount Kinabalu During Blue Sky

Tour operators in Malaysia are activating their creative juices to craft value-add packages and unique experiences to spur the high-income segment who usually holiday overseas to explore their own backyards.

Mayflower Holidays general manager, Abdul Rahman Mohamed, said his company is working with banks to tap their high-net-worth customers.

Travel agencies in Malaysia are wooing affluent domestic travellers with experiential travel packages to attractions like Mount Kinabalu National Park (above)

He shared: “These high-end customers expect to be pampered and with that in mind, we include added value offerings into the packages such as free spa treatments and late check-outs. The response has been encouraging.”

According to the Central Bank of Malaysia, the country’s GDP had contracted by 17.1 per cent in the second quarter, mainly due to the nationwide lockdown as part of Covid-19 containment efforts.

However, Abdul Rahman said that the high-end consumers “are not much affected, and they have money to spend.” The challenge, he added, is to satisfy the needs of this demanding segment which is “not easy to please.”

Also hoping to get a slice of the high-end pie is Apple Vacations & Conventions, as the interruption of outbound travel forces it to focus on the domestic market for now. Its group managing director, Koh Yock Heng, said: “Domestic high-end tourists will use an agent when they are looking for a unique holiday experience. Otherwise, they will travel on their own. It is also not about pricing, but experiences and content.”

As such, experiential tourism seems to be the way to go in winning the hearts of affluent travellers. “We have done sunset dinners in a paddy field and private dinners in traditional villages, with the villagers mingling with our clients and sharing lifestyle experiences,” said Koh.

Other offerings by the agency include soft adventure packages to Mulu Caves, a UNESCO World Heritage site in Sarawak; Mount Kinabalu National Park, and Kinabatangan Wildlife Sanctuary in Sabah.

Sunflower Holidays managing director, Mint Leong, shared that there are dedicated personnel in its office to cater to the high-end segment, as they “tend to make last-minute bookings and changes to their itinerary.”

“Sometimes we get enquiries (from high-end clients) three days before the trip,” she said, adding that in this respect, they were different from their inbound counterparts who usually made their bookings ahead of time.

Virtual Bingo Tour

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Monster Day Tours’ co-founders Byron Koh (main) and TY Suen (top) leading the first Virtual Bingo Tour of one-north

Why
The Covid-19 pandemic has spawned a whole generation of online tours that enable consumers to ‘visit’ destinations from the comfort and safety of their own homes. Many of these tours, however, feature pre-recorded walkthroughs with little audience engagement.

Seeing a gap in this space, Monster Day Tours has rolled out a series of Virtual Bingo Tours in Singapore, where tour guides stream live commentaries from both beloved and lesser-known places, and participants stand to win prizes by playing along with a Bingo card and trivia games.

Monster Day Tours’ co-founders Byron Koh (main) and TY Suen (top) leading the first Virtual Bingo Tour of one-north

What
The Virtual Bingo Tours are hosted on Zoom, with each ticket priced at S$10 (US$7). Participants can win a variety of mini-prizes, as well as a grand prize of S$1,000. The first tours, covering the one-north district, have been held twice a month since July and were sold out. The next tour will be held on September 5.

The following series will visit St John’s Island, with dates to be announced. More attractions, including behind-the-scenes visits, are being developed.

How
I joined the first Virtual Bingo Tour that explored the unique region of one-north. With my own Bingo card loaded on one half of my screen and the Zoom tour on the other half, I dove into the depths of Singapore’s “Silicon Valley”, led by Monster Day Tours’ co-founder, Byron Koh.

As Koh introduced the history of one-north and how it came to be the country’s hotbed for innovation, I kept my ears peeled for boxes on my Bingo cards that I could cross out. The cards were populated with a mix of key words – to be marked once they were mentioned – as well as numbers.

The numbers could be checked off during intervals, when a number wheel was spun or when co-founder and ‘moderator’ TY Suen dropped the group a trivia question. The first two respondents to send the right answer in the chat could each pick a number to be crossed out. At some junctures, we could even receive discounts from featured merchants.

By the second leg of the tour, Bingos were called across the chat. Every player who struck out a row of five boxes would be entitled to one spin on the mini-prize wheel, with prizes ranging from Grab and Starbucks vouchers, to even fresh fruit delivered to one’s doorstep.

Players who mark off three lines on their Bingo card will be entitled to one spin on the grand prize wheel. Unfortunately, none of the guests on our tour were quite so lucky.

Verdict
A tour in Singapore might ordinarily be a hot and humid affair in the sun, but from the comfort of my room, the two-hour Virtual Bingo Tour flew by too quickly. The Bingo game and trivia questions were excellent ways to keep participants immersed and engaged, while ensuring they kept up with the contents of the tour.

Both Suen and Koh, serving as our guides, were highly personable and enjoyable to have on the tour. Some segments were even reminiscent of a casual TV shopping experience as we grew curious about creations such as a recycling compactor and an environmentally friendly air-cooling unit.

The guides instructed participants to turn on their cameras, which was not explicitly stated before the session. Participants should ensure that their computer cameras have decent video quality, or inform Monster Day Tours beforehand if they are not comfortable with having their camera activated.

Rate: S$10
Contact:
Website: https://www.monsterdaytours.com/singapore-virtual-tours

Hotel Okura, Tokyo Management College partner to offer tourism and hospitality training

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Hotel Okura has teamed up with Tokyo Management College (TMC), a practical vocational education institution in Chiba, Japan, to establish a Tourism and Hospitality Course curriculum at the college from April 2021.

Additionally, Hotel Okura is establishing an education and training programme in Japan for its overseas local staff, in cooperation with TMC and Tokyo Masuda Culinary School, a professional chef training institute located in Edogawa-ku, Tokyo.

Hotel Okura has partnered with Tokyo Management College to establish a curriculum offering tourism and hospitality training, as well as an education and training programme in Japan for its overseas local staff

This programme aims to strengthen and enhance the group’s global human resources and will allow its hotel staff to study under the new Tourism and Hospitality Course curriculum. It will also allow chefs preparing Japanese cuisine at Okura group hotels around the world to take classes at Tokyo Masuda Culinary School.

Hotel Okura plans to invest approximately 200 million yen (US$1.9 million) over the next 10 years in the partnerships with TMC and Tokyo Masuda Culinary School. The resulting study programmes will help to promote cultural exchange between Japan and other countries.

From April 2021, two-year Okura-branded Tourism and Hospitality Course accommodating 40 students will be offered. Hotel Okura will provide course content and instructors, and its group hotels will actively recruit students.

Hotel Okura will cover most of the tuition fees and related expenses of the Hospitality Service Programme for three selected employees of its overseas hotels and future hires every year. As well, the hotel group plans to provide opportunities for students to work at its hotels in Japan, so they can gain more practical knowledge and skills.

Under its partnership with Tokyo Masuda Culinary School, the school will provide cooking tuition in small group classes. Hotel Okura will cover most of the tuition fees and related expenses of the Japanese Cuisine Programme for three to five selected young chefs in its overseas group hotels every year. This programme will prepare them to play a key role supporting Japanese head chefs in Okura Hotels’ Yamazato restaurants as well as in Hotel Nikko’s Benkay restaurants overseas.

PATA, BBC’s new webinar series spotlights destination recovery efforts

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PATA has partnered with BBC World News to launch the PATA Destination Insight Series, a webinar series examining how various destinations around the Asia-Pacific region and beyond is dealing with the impact of Covid-19 and their preparations towards recovery.

The webinar will consist of a high-level fireside chat with a BBC presenter, followed by a panel discussion offering a comprehensive, local perspective of each destination’s on-ground activities and preparations, from operations and logistics to marketing and communications.

PATA CEO Mario Hardy said: “As the travel and tourism industry looks to navigate the challenges of the current Covid-19 pandemic towards recovery, the PATA Destination Insight Series allows us to gain a better and more comprehensive understanding of various destinations and how we can work together towards this goal.”

The first episode of the series, which will take place on August 19 at 16.00 ICT, will focus on Azerbaijan, a country with rich culture, ancient heritage, amazing nature and warm hospitality. Azerbaijan Tourism Board (ATB) CEO, Florian Sengstschmid, will sit down with Rajan Datar, The Travel Show presenter, for a one-on-one interview to discuss the current status of travel and tourism in Azerbaijan and their plans for recovery.

As well, Datar will examine the current state of tourism in Azerbaijan from a local stakeholder perspective in a session joined by ATB deputy CEO Bahruz Asgarov, Azerbaijan Hotel Association general secretary Gunay Saglam, Pasha Travel COO Chingiz Mursalov, as well as Azerbaijan Airlines passenger airline’s director Jamil Manizade.

Future episodes of the PATA Destination Insight Series will be organised on the second Thursday of every month, with the next one scheduled for September 10.

To register for the webinar, visit here.

WTTC calls on world leaders to save tourism sector

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Two female tourists take a selfie in front of the empty Spanish Steps, Rome, Italy. Tourism has collapsed as a result of the covid-19 epidemic.

WTTC has made an urgent call to the heads of state of the G7 countries, plus Australia, South Korea and Spain, for strong leadership and international collaboration to save the travel and tourism sector.

In an unprecedented move, 120 of the world’s major travel and global business leaders have signed a letter backing the call by WTTC.

More than 100 CEOs in the travel and tourism industry has signed a letter addressed to the G7 and three other countries calling for strong international coordination to save tourism; two female tourists taking a selfie on the unusually empty Spanish Steps in Rome, Italy, amid the Covid-19 pandemic pictured

Signatories include representatives from PATA; major airlines such as British Airways, Emirates, Etihad, Jet2, WestJet and Virgin Atlantic; top international hotel groups, such as Accor, Best Western, Hilton, Hyatt, InterContinental, Mandarin Oriental, Marriott, Meliá Hotels and Radisson; and major tour operators and travel companies, such as Abercrombie & Kent, American Express, Carlson Wagonlit, Expedia, Travelport, TUI and Uber.

WTTC said that despite travel and tourism’s crucial importance to the local and global economies, “there is no clear or internationally coordinated effort to protect this uniquely exposed sector”.

Gloria Guevara, WTTC president and CEO, said: “We have reached a stage where critical action is urgently needed. Any measures taken in silos moving forward will only worsen the plight of millions of ordinary people. We need to transcend politics and put the millions of livelihoods, which have been affected by Covid-19, front and centre.

“This is not a binary solution or a choice between health on the one hand, and jobs, the economy and travel on the other. We can make strong progress on all these fronts if we follow the expert advice from science and learn from the past and positive experiences of others.

“WTTC and the other signatories of the letter, sent to the leaders of the world, are committed to working together to help resolve the worst crisis of our generation, and bring back the millions of jobs impacted. However, the private sector cannot do this alone. It is vital that the leaders of these countries come together and prioritise rescuing the world from this unprecedented crisis, by acting in an effective and coordinated way to bring back more than 120 million jobs and livelihoods affected.”

In the letter, WTTC identified four measures which need concerted international framework and leadership to combat the coronavirus:

  1. Wearing a mask: This should be mandatory on all modes of transport throughout the entire traveller journey, as well as when visiting any interior venue and in locations where there is restricted movement which results in close personal contact and required physical distancing cannot be maintained. According to medical evidence, such measures can reduce the risk of the spread by up to 92 per cent.
  2. Testing and contact tracing: We need governments to invest and agree on extensive, rapid, and reliable testing, ideally with results available in as quick as 90 minutes, and at a low cost, before departure and/or after arrival (symptomatic and asymptomatic would-be travellers), supported by effective and agreed contact tracing tools. The application of one or multiple tests, with the second after five days, will help to isolate infected people.
  3. Quarantine for positive tests only: Quarantine for healthy travellers, which only serves to damage the economy, should not be necessary if testing is in place before departure and/or on arrival, and effective containment measures are taken five days later. This can replace blanket quarantine in a more targeted and effective way, significantly reducing the negative impact on jobs and the economy.
  4. Reinforcing global protocols and standardise measures: The adoption of global health and safety protocols will help rebuild traveller confidence and ensure a consistent, coordinated and aligned approach of the travel experience in addition to significantly reducing the risk of infection. We also support the Public Health Corridor Concept which promotes a clean and safe end-to-end journey.

WTTC stressed that its research has shown that even a modest resumption of travelling can have massive economic benefits and bring thousands of desperately needed jobs back; providing a critical boost for the travel and tourism sector and generating GDP for economies left floundering after being struck by the pandemic.

Taking tours online

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Laili Basir

When tourism activities in Malaysia came to a standstill during the almost-three-month-long movement control order period from March 18, imposed to stem the spread of Covid-19 in the country, tour and event specialist Laili Basir found his business rudely terminated.

Laili, who has been running traditional tours since 2010 and is the founder of Laili Basir Event Adventure, made the decision to use his expertise in a different way.

When the pandemic took away people’s ability to go on a live tour, Malaysian travel agent Basir dived into the virtual world with in-depth destination showcases

He moved online to sell virtual tours to anyone who is keen to experience destinations and attractions through their screen.

He told TTG Asia: “Selling virtual tours allowed me to build my customer base. I am certain that people would want to physically travel and visit those destinations at a later period, at their convenience. When they do, they can contact me for my tour services.”

While he started the initiative off with Whatsapp videos, he soon moved to the Malaysia Virtual Experience platform developed by Tourism Productivity Nexus as well as Zoom. These platforms allowed him to conduct pre-recorded virtual tours that showcase off-the-beaten-track destinations such as Semporna, Taman Negara National Park, Merapoh Caves and Ulu Baram in Sarawak, as well as extreme activities such as paragliding, free diving and rope swing, to a wider audience.

He said: “My intention is to offer the audience insider information that they will never find on Google or from travel agents.

“For instance, I provide live commentary during the viewing of my pre-recorded videos (and invite) participants to ask questions as they would on an live tour.”

While domestic travel is now possible and encouraged in Malaysia, Laili continues to conduct his virtual excursions as they provide his clients with an opportunity to learn about destinations before they commit to a paid physical tour sold by him.

Next on his cards is to offer virtual tours of Malaysia to foreign visitors keen on the country, through international travel platforms such as Airbnb Online Experiences.

“I am identifying unique experiences and destinations to offer which are currently unavailable on the platform,” he said.

Bali may not reopen to international tourists by September

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Singapore’s domestic tourism push gets US$233m boost

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Oakwood enters alliance with Country Garden to launch Beluxs brand in China

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Artist_Impression_of_Oakwood_Beluxs_Room_Concept

Oakwood has joined forces with Country Garden Commercial and Culture Tourism Group to co-develop a new serviced apartment brand, Oakwood Beluxs.

The duo targets to open 100 Oakwood Beluxs branded properties across 50 cities in China by 2030.

Oakwood, Country Garden plan to open 100 Oakwood Beluxs properties in China by 2030; artist’s impression of Oakwood Beluxs room pictured

Oakwood Beluxs has been created to appeal to “well-travelled citizens of the world” with “a desire for a sustainable, smart and personalised sanctuary”. Strategically located in upscale precincts, the hotel brand will exude artful sophistication rooted with a sense of culture.

The brand’s first properties will be set in Southern China, according to Oakwood CEO, Dean Schreiber.

Formerly established in 2005 as a business management team of Country Garden Holdings, Country Garden Commercial and Culture Tourism Group was integrated and officially incorporated in 2018 to manage Country Garden’s commercial and cultural tourism assets. Currently, the company’s portfolio spans across 1,156 cities in China, Malaysia, the UK, Australia, India and Thailand; and has built strategic alliances with over 1,000 brands.