Top of the world

Worldhotels’ EVP Asia-Pacific Roland Jegge talks to Raini Hamdi about changes in the independent hotels market as he marks 20 years of heading Worldhotels...

Better partners now

Believe it or not, airlines still love travel agencies. That, in a nutshell, is what Conrad Clifford, who replaced retired Maunu von Lueders as...

Airport lounge for the masses

Frustration with the poor passenger experience at airports was what led Song Hoi-see, CEO & founder of Plaza Premium Group, to pioneer the world’s first independent airport lounge business

Kuoni’s sale logic

Kuoni Travel Holding CEO, Peter Meier, tells Raini Hamdi that ‘focus’ is the key to triumph in a fast-changing environment, which is why the group is lopping off its tour operating division and concentrating on two other core divisions

More ammo post-IPO

Gordon Wilson, CEO, Travelport, is bent on providing travel agency customers worldwide with the broadest possible travel content - and he's got more ammunition after the IPO last September. He talks to Raini Hamdi

Pushing for change

Fazal Bahardeen, the founder & CEO of pioneering halal travel consultancy CrescentRating, is on a mission to raise awareness around halal tourism among industry stakeholders. He tells Karen Yue that the world is a more welcoming place today for Muslim travellers but several travel pain points still remain.

Windows to the world

From tech-generated recommendations to personalised experiences taking a front seat, it’s clear that today’s travellers want greater customisation and deeper immersion from their trips. Travel industry leaders tells why such experiential trends are booming, and what they seek for in their own travels.

Tourism’s samurai

He became president of Japan National Tourism Organization just after the Tohoku earthquake in 2011 and led Japan to become a top hit among Asians today. Ryoichi Matsuyama is far from finished, Raini Hamdi discovers

Strictly beachfront

Outrigger aims to be 'the premier beachfront resort brand in the world'. Bitsy Kelley, a member of the Kelley family which owns the group, and its vice president-corporate communications, tells how the family thinks and operates.

Breaking down gender barriers

Oakwood appointed its first female regional general manager for Cambodia, Myanmar and Thailand, testament to the company's continued commitment to grooming women for leadership roles. Oakwood Asia Pacific's Paul Stocker, tells Rachel AJ Lee more.

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