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Hotel guest acquisition platform SiteMinder has joined forces with AsiaPay, a digital payment service provider, to simplify the online payment process for consumers booking...
As overseas tourism gradually returns, the travel and hospitality industry must adopt a more customer-centric approach to win back guests, writes leading hotelier Anthony Lark
From thinking outside the traditional hotel room, to rooting their properties in localism, these hoteliers in Asia have broken new ground on the boutique hotel scene
Guest experiences at hotels in Asia are set to change in the wake of Covid-19, as hotels tweak guest-facing services and activities to accommodate heightened hygiene and sanitising standards.
Strict health and hygiene measures will not spell the end of quality guest service and interaction, Thomas Meier, senior vice president, hotel operations, Asia of Minor Hotels, tells Karen Yue
Once filled with merry folks on vacation or business people meeting and closing deals, several hotels in Asia are now readying for a new...
Hotels in major tourism destinations across South-east Asia are reporting different levels of impact on business as the flu crisis persists, with most bracing for dismal room occupancy in the first quarter.
In the current climate of global economic slowdown, geopolitical risks and trade tensions, what does the year ahead have in store? We ask travel industry chiefs to give their take on how South-east Asia’s tourism sector is shaping up in 2020.
These days, hotels are no longer about offering a bed and breakfast. From safari excursions to purpose-built communal spaces, travellers are increasingly seeking out authentic and culturally immersive experiences, and hotels are answering the call.