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Marriott International chooses to let its people-first culture lead it out of a stormy 2020, a decision that has created a year of incredible lessons and innovative solutions that benefited business performance, reveals Rajeev Menon, president, Asia Pacific (excluding China).
Hotel guest acquisition platform SiteMinder has joined forces with AsiaPay, a digital payment service provider, to simplify the online payment process for consumers booking...
As overseas tourism gradually returns, the travel and hospitality industry must adopt a more customer-centric approach to win back guests, writes leading hotelier Anthony Lark
Guest experiences at hotels in Asia are set to change in the wake of Covid-19, as hotels tweak guest-facing services and activities to accommodate heightened hygiene and sanitising standards.
Strict health and hygiene measures will not spell the end of quality guest service and interaction, Thomas Meier, senior vice president, hotel operations, Asia of Minor Hotels, tells Karen Yue
Hotel branded residences in Asia is flourishing, having seen a strong upward trajectory over the past two years, with the region now accounting for...
Hotels in major tourism destinations across South-east Asia are reporting different levels of impact on business as the flu crisis persists, with most bracing for dismal room occupancy in the first quarter.
In the current climate of global economic slowdown, geopolitical risks and trade tensions, what does the year ahead have in store? We ask travel industry chiefs to give their take on how South-east Asia’s tourism sector is shaping up in 2020.
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