Tag: AI
South Korean telco giant bringing AI solutions to SE Asia’s hotels
South Korea's largest telecommunications company, KT Corp, will introduce its home-developed artificial intelligence (AI) technology to hotels, apartments, building and cities overseas, starting with...
Hotel service robots to roll out of Alibaba AI Labs
Come October, Alibaba AI Labs will introduce a robot designed specifically for the hospitality sector.
"Alibaba AI Labs’ robot is the next step in the...
IHG and Baidu team up on AI hotel rooms in China
InterContinental Hotels Group (IHG) has collaborated with Baidu to introduce artificial intelligence (AI)-powered rooms in China.
IHG has rolled out Smart Rooms to a first...
Technology shaping tomorrow’s travel
Take a look at the megatrends in travel technology and their potential to transform the industry.
Chatting up the customer
Chatbots, fuelled by artificial intelligence, are becoming a viable customer service channel.
How do they stack up against live staff for travel agencies?
The robots are coming – and why tech still needs a...
We’re living in such exciting times now. Travel technology continues to evolve at a dizzying pace which, aided by connectivity, artificial intelligence (AI), automation,...
Checking the AI hype against reality in travel
While artificial intelligence (AI) has made headlines in the past year, some members in the travel circle believe that the platform is “overhyped” and...
Mobile check-in robot Kate turns heads at Kansai Airport
Kate, an intelligent check-in kiosk that autonomously moves to busy areas to alleviate congestion, is being trialled at Kansai International Airport.
Through artificial intelligence and...
Booking.com bot handles 30 per cent enquiries in less than five minutes
Booking.com is expanding its pilot on a service and support chatbot, the Booking Assistant, which is now available to English-language bookings and can handle 30...
Expedia tips voice as the biggest disrupter in travel
Expedia Inc predicts that voice will trump over chatbots and artificial intelligence as the biggest disrupter in travel in the near term.
The company, which...
