TTG Asia
Asia/Singapore Tuesday, 7th April 2026
Page 933

Mixed trade reactions to Hong Kong govt’s fresh stimulus

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The Hong Kong government’s recent announcement of a further HK$600 million (US$77.4 million) in additional relief to tide the tourism industry through the protracted Covid-19 crisis have drawn mixed feedback from industry players.

The announcement, which was made by the city leader Carrie Lam during The Chief Executive’s 2020 Policy Address last week, came as a surprise to the trade, given that government officials have made it clear that there would be no further provision of subsidies as the last three rounds of anti-pandemic funds had already depleted the city’s fiscal reserves.

The government’s fresh round of relief measures for the tourism industry garners varying reactions; tourist taking photos at the Reservoir Islands Viewpoint in Hong Kong this May pictured

Under the latest scheme, each licensed agent will receive a cash subsidy. The subsidy level for agents with 10 or less staff members will be at a flat rate of HK$100,000 each; while those with 11 staff members or more will receive a subsidy rate that is directly proportional to their number of staff, using a subsidy level of HK$10,000 per staff member as the basis of calculation. This plan is expected to benefit some 1,700 travel agents.

A one-off subsidy of HK$15,000 will also be given to each agent’s staff and freelance accredited tourist guide and tour escort, with about 19,000 persons expected to benefit from this initiative. In addition, for the first time, a one-off HK$6,700 subsidy will be given to each driver of a tour service coach mainly serving tourists, with about 3,400 drivers set to benefit.

The reversal of fortune hinges upon not sheer luck, but the trade’s persistence and collaboration over the last few months in petitioning for government economic assistance to the industry, sparked off by insufficient coverage in the latest and third round of Anti-epidemic Fund announced in September.

The HK$397 million support funding was a marked decrease from the HK$761 million stimulus in the second round, drawing various agent associations and stakeholders to voice their concerns.

For instance, the Travel Industry Council (TIC) hosted a joint press conference with 13 travel trade associations to highlight that less than one per cent of the total funding was channelled to tourism. This was followed by numerous trade actions urging for more government support publicly, including a coach bus demonstration, an unprecedented full-page advertisement in the form of an open letter to Lam in local newspapers, and meetings with government officials by respective associations.

TIC chairman Jason Wong expressed gratitude for the government’s additional support this time, calling it a “timely move” to reinforce stakeholders’ confidence to continue forging on.

Hong Kong Travel Agent Owners Association president, Freddy Yip, who took the lead in striving to obtain more subsidies for the industry by organising face-to-face meetings with legislative councillors and top officials, said he is “thrilled” at the outcome, attributing it to “various joint actions and lobbying that exerted pressure on the government”.

“Frankly, the industry involves the livelihoods of 1,700 agents, and about 17,000 full-time and part-time staff. I found this modified subsidy a better coverage for both big and small agents as well as coach drivers serving tourists,” he added.

However, not all trade players are in favour of government handouts. Suggesting that the move is but a stop-gap measure, Destination China general manager and owner, Gunther Homerlein, said that with most sector players facing mounting losses and exhausted funds, “the government cannot do much more then put a band aid on an open wound”.

He elaborated: “There simply isn’t enough money. The fact that they specify that the money will be to support staff, guides, etc. is a good thing. Many, many people have already lost their jobs, so that may prevent more losses.

“What may be better though, to build revenue and domestic demand, is a proactive scheme like that offered by Singapore, where each citizen is given S$100 (US$74) to spend on local tours, hotel stays (and attractions). That actually is better than another handout. It requires creativity and it spreads the funds among a wide variety of recipients. Just giving money out won’t work. There really needs to be better ideas and options.”

To date, the government has rolled out three rounds of Anti-epidemic Fund totalling around around HK$1.76 billion to mitigate the Covid-19 fallout on the tourism industry. Coupled with other measures including the Travel Agents Incentive Scheme and the Green Lifestyle Local Tour Incentive Scheme, alongside this latest round of measures, the government has provided a total of about HK$2.6 billion to support the tourism industry.

Dorchester makes its way to Dubai

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Thailand taps Agoda to sell hotel quarantine packages online

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Mandarin Oriental set to debut in Saudi Arabia

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Mandarin Oriental Hotel Group has signed an agreement with the Al Khozama Company to manage and rebrand the Al Faisaliah Hotel, Riyadh, marking the group’s entry into Saudi Arabia.

Come 1Q2021, the group will take over the management of the 20-year-old property, which will be rebranded as Mandarin Oriental Al Faisaliah, Riyadh at the end of 2021, upon the completion of an extensive renovation.

Al Faisaliah Hotel, Riyadh will be rebranded as a Mandarin Oriental property at the end of next year

Situated in the heart of Riyadh’s CBD, the Al Faisaliah Hotel forms part of the mixed-use Al Faisaliah Centre, and comprises 321 guestrooms and suites, with new interiors designed by New York’s Adam Tihany Design.

Following the refurbishment, the hotel will feature a variety of refreshed restaurants, lounges and bars. Revitalised function spaces will cater to social events and business meetings, while an indoor swimming pool, male and female spa areas and a fitness centre complete the leisure facilities.

Christian Baudat takes on new role with Oakwood

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Oakwood has appointed Christian R. Baudat to the dual role of general manager of Oakwood Suites Yokohama, and director of operations for Japan and South Korea.

In his new capacity, he is responsible for directing corporate initiatives, driving operational excellence and achieving financial performance for 14 properties across Japan and South Korea. He will lead Oakwood’s growth strategy by building a robust development pipeline, while strengthening the brand presence in these two key markets.

Prior to his Japan move, Baudat served as Rotana Hotels’ area vice-president in-charge of 16 properties in Abu Dhabi, Ai Ain, Oman and Morocco.

The Swiss national has acquired over three decades of hospitality experience during his professional journey across the Middle East, Singapore, Europe and Japan.

His hospitality career began as an F&B management trainee with Hilton Tokyo in 1985, eventually working his way up to general manager of Hilton Fukuoka Sea Hawk.

Christian Baudat takes on new role with Oakwood

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Oakwood has appointed Christian R. Baudat to the dual role of general manager of Oakwood Suites Yokohama, and director of operations for Japan and South Korea.

In his new capacity, he is responsible for directing corporate initiatives, driving operational excellence and achieving financial performance for 14 properties across Japan and South Korea. He will lead Oakwood’s growth strategy by building a robust development pipeline, while strengthening the brand presence in these two key markets.

Prior to his Japan move, Baudat served as Rotana Hotels’ area vice-president in-charge of 16 properties in Abu Dhabi, Ai Ain, Oman and Morocco.

The Swiss national has acquired over three decades of hospitality experience during his professional journey across the Middle East, Singapore, Europe and Japan.

His hospitality career began as an F&B management trainee with Hilton Tokyo in 1985, eventually working his way up to general manager of Hilton Fukuoka Sea Hawk.

Mixed reactions among Hong Kong’s tourism players to deferment of SG-HK travel bubble

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The two-week deferment of the launch of the Singapore-Hong Kong air travel bubble (SG-HK ATB) have not only frustrated many would-be travellers, but have cast a shadow over hoteliers in the city as well.

Hotel groups like Wharf Hotels expressed disappointment at the postponement of the SG-HK ATB. Its president, Jennifer Cronin, revealed that between their three hotels – Marco Polo Hongkong Hotel, Gateway Hotel and The Murray, Hong Kong, a Niccolo Hotel – they had received approximately 100 room nights of bookings.

The Singapore-Hong Kong air travel bubble has been put on hold amid a surge in Covid-19 cases in Hong Kong

She added: “As a matter of fact, our cluster general manager for the three Marco Polo Hotels, Dalip Singh, has been developing some great travel stories exploring the hidden secrets of Hong Kong during our border lockdown this year, initially, for his Singapore compatriots.

“With his communications team, he created a Facebook page titled ‘Shiok Steady Singh’, to keep our Singapore visitors even more informed and provide them with a range of new options when they next visit.”

As the first travel bubble of its kind, the SG-HK ATB will serve as a “template for other ATBs to operate”, Cronin said, adding that “a Hong Kong-Japan ATB is highly sought after by our Hong Kong colleagues.”

However, while hoteliers are seeing a boost in bookings from the the SG-HK ATB, the bilateral pact has had little impact on the business of inbound tour operators in Hong Kong, given that Singapore has been a small source market dominated by FITs. As such, travel agents’ ultimate hope is for the city to form more bubbles with other regional countries in the near future.

Still, Holiday World Tours, managing director, Paul Leung, hailed the SG-HK ATB as a positive move to restart the regional tourism engine.

Despite receiving only a “handful” of group bookings, he said that the arrangement “sets a good example for other destinations to follow suit and open up more possibilities, if the concept is successfully run”. “Frankly, it’s way better than just giving subsidies to us,” he added.

Noting that the government is currently in talks with about 10 countries including Japan, Germany and France to establish ATB arrangements, he opined: “Frankly, I don’t see longhaul traffic from Europe and the US bouncing back next year. Hence, China is on the top of our wishlist given the volume of visitors, followed by South-east Asian countries.”

On the other hand, Destination China has seen nary a ripple of impact on its business since the announcement of the bilateral air bubble pact. Its general manager and owner, Gunther Homerlein, told TTG Asia: “Before Covid, the traffic between Hong Kong and Singapore was not that high. Frankly speaking, the cities don’t excite one another’s citizens that much.

“Travel bubbles are a start and it may help tourism, but it isn’t going to do much for corporate and business travel until there are several countries on board and there is a ‘green card’ or ‘travel code’ that allows business people to travel more easily and more frequently.”

According to the Hong Kong government’s release, the ATB has a built-in mechanism whereby the number of designated flights may be increased, decreased or even suspended, depending on the situation. If the latest seven-day moving average of the daily number of unlinked local cases exceeds five for either Singapore or Hong Kong, the ATB arrangement will be suspended after two days (including the day on which the exceedance of the threshold is announced) for a two-week period.

Norwegian Cruise Line rolls out double deal to support agents

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Vietnam’s third New World hotel to open in Phu Quoc

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