TTG Asia
Asia/Singapore Thursday, 5th February 2026
Page 873

Travelport reveals new brand identity

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Travelport has launched a new visual identity as part of its first end-to-end rebrand.

The company’s familiar blue logo has made way for a sharp black version, which is also available in a pastel shade known as Travelport Sand. A secondary palette of Travelport Olive and Travelport White, and an accent color of Travelport Coral is established too.

(From top) CEO Greg Webb leads the rebranding with CMO Jen Catto; the new Travelport visual in black

CEO Greg Webb, who oversees the rebranding efforts with CMO, Jen Catto, said: “We are now fully focused on what we do best – connecting buyers and sellers that share our passion for delivering exceptional travel experiences. We are also embracing our strengths – our agility, our independence and our ability to make the bold long-term decisions needed to simplify travel’s complex ecosystem.

“Our new brand reflects all this – who we’ve become, through our investments in the right people, products and technology and our vision for the future, as we get ready for a year of significant advances for Travelport. We’re proud to show it to the world today and are looking forward to following it up very soon with the launch our next-generation platform, which will change the game in travel retailing.”

Catto, who joined the company in September 2020, said: “While we’ve kept the essence of what makes Travelport great, we’ve refined our vision, what we stand for, how we act, how we look and how we market our business. Most importantly, this is a new promise we’re making to our customers; we’ll work harder for you than anyone else to build a better, simpler and smarter future for travel retailing.”

Travelport’s new visual identity can now be seen on its website and social media channels, which now include Instagram. The full rebrand of all assets, including products and office spaces, will be completed in the coming months.

Alma Resort goes contactless with mobile app

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Vietnam’s Alma Resort has crafted a mobile app that offers contactless services and communications to provide guests with a peace of mind during the pandemic.

The app, available for downloads on Android, Apple, Windows and Amazon stores, contains menus, promotions and vouchers as well as live stream broadcasts and information about events and Covid-19 health and safety tips.

Alma Resort’s app facilitates guest communications now, and will soon function as a payment gateway

General manager Herbert Laubichler-Pichler regards the app as a “game-changer for Vietnam’s hospitality landscape”.

“There is no facet of our lives that remains untouched by this pandemic and under the ‘new normal’, this app is an effective and contactless way to connect with guests and staff,” said Laubichler-Pichler.

He believes that it will soon be incumbent for five-star resorts across Vietnam to offer the same technology.

The app will be enhanced through a second-phase development, expected to be completed in the next few months. With this development, users will be able to access weather information in real-time due to the installation of a live weather cam on the resort’s stretch of Long Beach.

Phase two will also usher in a payment gateway, allowing guests to settle bills in a cashless manner.

Alma’s commercial director Martin Koerner, said the app would continue to evolve. “Our aim is for our app to be a comprehensive one-stop shop for information and a weapon in our arsenal to combat Covid-19 and keep guests, staff and the community safe,” he said.

Singapore aviation workforce receives S$870m lifeline

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Taiwan’s ezTravel adopts Amadeus’ Travel API

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Taiwan’s online travel agency leader, ezTravel, is implementing Amadeus’ new NDC-enabled Travel API to gain access to both aggregated NDC and non-NDC content.

It is the first agency in the market to adopt an NDC-enabled web services solution for OTAs.

With this adoption, ezTravel also benefits from the main servicing capabilities that an agency typically requires once a booking via NDC has been made, such as changes, cancellations, or adding ancillaries.

ezTravel is the first travel agency in Taiwan to adopt an NDC-enabled web services solution for OTAs

Commenting on the move, Norma Lai, general manager of ezTravel, said: “In a diverse content environment, it is critical to have one single end-to-end process for booking and servicing NDC and non-NDC content. With Amadeus’ NDC-enabled Travel API solution, ezTravel will have richer airline content for our customers at their fingertips, ultimately helping us drive more tailored and differentiated travel experiences.

“With Amadeus as our preferred technology partner, we are excited to be part of its industry-leading NDC [X] journey to drive recovery and growth for the travel agency community in Taiwan and Asia-Pacific.”

Brian Chien, head of online travel agencies, Greater China and managing director, China, Amadeus, said: “This multi-year strategic NDC technology agreement is testament to our strong long-standing partnership with ezTravel. We are pleased to work hand-in-hand with ezTravel to jointly drive a clear future-proof NDC strategy, solid airline implementation roadmap and forge stronger collaboration with all industry stakeholders in Taiwan, Greater China and beyond.”

The Travel API, which integrates with travel agencies’ existing systems and allows them to build their own customised travel booking applications, is being rolled out globally.

WorldHotels elevates Asia-Pacific leadership team

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Thailand welcomes first tourists on villa quarantine scheme

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IATA’s Travel App to go live next month

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IATA Travel Pass will facilitate secure exchange of information among government agencies, airlines, laboratories and travellers

After several months of rigid testing with Singapore Airlines, IATA is on the brink of rolling out its Travel Pass, projecting that it will go live in the next few weeks.

This comes as countries that are looking to open their borders will have to manage and verify the secure flow of necessary testing or vaccine information among other governments, airlines, laboratories and travellers, and avoid the risk of fraudulent paper certs.

The IATA Travel Pass will facilitate the secure exchange of information among government agencies, airlines, laboratories and travellers

“People want to travel. However, the long-term solution to reopening borders to and reducing quarantine requirements will be a combination of testing and vaccination,” said Conrad Clifford, IATA’s regional vice president, Asia Pacific.

The IATA Travel Pass incorporates four open sourced and interoperable modules which can be combined for an end-to-end solution.

The first module covers a global registry of health requirements, which enables passengers to find accurate information on travel, testing and eventually vaccine requirements for their journey.

The second covers a global registry of testing / vaccination centres, enabling passengers to find testing centres and labs at their departure location which meet the standards for testing and vaccination requirements of their destination.

The third module takes in the Lab App, which enables authorised labs and test centres to securely share test and vaccination certificates with passengers.

Lastly, the Contactless Travel App enables passengers to create a digital passport; receive test and vaccination certificates that meet the regulations for their itinerary; and share testing or vaccination certificates with airlines and authorities to facilitate travel.

Aside from merely providing verification, the IATA Travel Pass can also be used to manage travel documentation digitally throughout a passenger’s journey, which may enable biometrics and contactless travel in the long-term, after the pandemic is over.

So far, IATA’s regional director, airports and external relations, Vinoop Goel, has confirmed that both airlines and governments globally have been receptive to the app.

It also helps that the app can be integrated with the airline’s own app, making it more convenient and seamless for a passenger. Airlines that are in the process of trialling include  Emirates and Qatar, with Air New Zealand set to join the list.

Meanwhile, IATA is also in talks with governments to work on a global framework and standardisation of verification across borders.

Clifford added: “We are confident that governments and airlines will adopt a mechanism to ensure verification of Covid-19-related health. IATA is aiming to create a global standard, and we hope that others will use the same framework (so that there won’t be too many differing digital health verifications across countries).”

When asked about data privacy, Goel stated: “IATA does not have a central database holding passenger information, as (an individual’s) information stays on the app. The passenger is in control of their data and can choose who to share it with. Users can also delete their data anytime on the app.”

As for costs, IATA has reiterated their stand to keep costs to a minimum in the implementation of the Travel Pass, as the association understands that airlines are currently facing cashflow issues.

Sala Bang Pa-In reveals executive team ahead of opening

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From left: Volkert Geertse; and Jitti Sukee

Volkert Geertsen and Jitti Sukee have been tapped to head up Sala Bang Pa-In, Sala Boutique’s soon-to-open hotel in Thailand.

Volkert Geertsen will oversee sala bang pa-in as cluster general manager of Sala Boutique, alongside his current responsibilities for Sala Rattanakosin Bangkok, Sala Lanna Chiang Mai, Sala Ayutthaya and sala Khaoyai. The Dutch has over 20 years of experience in the hospitality industry, where 15 of which were spent in Thailand and South-east Asia.

From left: Volkert Geertse; and Jitti Sukee

Joining Geertsen as cluster hotel manager is Jitti Sukee, currently the hotel manager at Sala Rattanakosin Bangkok. The Thai national is a seasoned industry professional with over two decades of experience, and specialises in F&B.

The 24-key Sala Bang Pa-In is scheduled to start welcoming guests in March 2021.

IHG builds presence in Brisbane CBD

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Mandarin Oriental signs on Danang project

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Danang's Golden Bridge pictured

Mandarin Oriental Hotel Group will manage a new luxury resort and residences in Danang come 2024, making it the second property to join company’s new portfolio in Vietnam.

Mandarin Oriental, Da Nang will sit on a 30km stretch of beach that links Danang in the north with Hoi An in the south. Its location will put guests in easy reach of surrounding attractions, such as the UNESCO World Heritage sites of Hoi An, My Son and Huế.

Mandarin Oriental, Da Nang wil open in 2024; Danang’s Golden Bridge pictured

There will be 69 villas and 18 residence units across the property, each set in their own landscaped gardens with private pools, as well as a host of resort experiences that could be customised for guests. The Mandarin Oriental Spa will offer the group’s signature wellness therapies and treatments with a focus on local nature-inspired programmes.

Dining variety is offered at five restaurant and bars, all with waterfront settings.

Business and social events will be supported by indoor and outdoor venues, including a beachfront pavilion.

The project is owned by Dinh Ba Thanh, a Vietnamese businessman, entrepreneur, and the founding chairman of DatVietVAC and The Nam Khang Corporation.

Besides Mandarin Oriental, Da Nang, the hotel group is counting down to the opening of Mandarin Oriental Saigon in 2022.