TTG Asia
Asia/Singapore Sunday, 1st February 2026
Page 814

Malaysia hotel sector deems new stimulus insufficient

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Malaysia looks forward to more travellers from Europe as Tourism Malaysia ramps up promotional efforts with Visit Malaysia Year 2026

The government should provide broader support to help hospitality players tide through the current nationwide lockdown, say the chiefs of two Malaysian hotel associations in response to the government’s latest round of stimulus aid.

The RM150 billion (US$36.1 billion) stimulus package, known as Pemulih, was announced by prime minister Muhyiddin Yassin on Monday (June 28), and is meant to provide aid to individuals and businesses affected by the extended movement control order 3.0.

Malaysian hoteliers deem the government’s latest stimulus package insufficient to tide through the Covid crisis

Highlights of the package include a wage subsidy programme where the government will support up to 500 workers per employer, with assistance of RM600 per worker for a period of four months. This applies to all sectors for a period of two months in the second phase of the National Recovery Plan (NRP) and a further two months in the third phase of the NRP.

Currently, Malaysia is under phase one of the NRP and will only transition to the second phase when three key threshold value indicators are achieved, namely, the average daily Covid-19 cases drop below 4,000, the rate of bed usage in ICUs remains at a moderate level, and 10 per cent of the population has completed both doses of Covid-19 vaccinations.

Other highlights include a six-month loan moratorium for all income groups with no documents or conditions required in the application, and a 10 per cent discount on electricity bills for three months for economic sectors most affected by the lockdown, namely, hotel and theme park operators, convention centres, shopping malls, and travel and tourism agencies.

There is also a one-off grant of RM3,000 for travel agencies to help them kick-start their business in the third phase of the NRP. In this phase, all economic activities will be allowed to operate, except high-risk activities listed in the ‘negative’ list such as spas, pedicure and manicure providers, pubs and nightclubs.

While the new measures announced will provide some relief to the hospitality industry, hotel associations have noted that it is insufficient to help their members survive in the coming months.

N Subramaniam, president, Malaysian Association of Hotels (MAH), said that the Pemulih package did not address the specific needs of the tourism and hotel industries.

He stressed that the fixed quantum of 10 per cent discount on electricity bills is hardly sufficient, considering average hotel occupancy is at most 20 per cent for the coming months due to extended travel restrictions.

He added: “Although the government recognises the impact on the tourism industry, the one-off financial assistance of RM3,000 is only offered to travel and tour operators. Hotels are not included, although they are sustaining heavy losses and cash flow burden.”

While MAH welcomed the “blanket” loan moratorium that could provide much-needed relief, Subramaniam opined that it should be interest-free to ensure borrowers do not fall into deeper debts.

Malaysian Association of Hotel Owners executive director, Shaharuddin M Saaid, shared there was nothing “extra” or “special” in the stimulus package that could help hotels survive in the coming months.

He asked: “How are hotels to survive when inter-district and interstate travel are not allowed? Hotels are allowed to operate but not allowed to take guests for tourism and no dine-ins are allowed.”

Shaharuddin also pointed out that the wage subsidy programme will only kick-in when the NRP moves into Phases 2 and 3, with the timeline uncertain. He added that the way forward would be for the government to meet with industry players to devise a workable tourism restart plan.

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Trade reacts to India’s relief package for tourism industry

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The Indian government has announced a few fiscal relief measures for the tourism sector reeling under the impact of the Covid-19 pandemic. This marks the first such initiative that the government has rolled out to aid the tourism sector since the outbreak of the pandemic.

Addressing reporters in New Delhi on Monday (April 28), finance minister Sitharaman said that once the tourist visa issuance for international travel is restarted, the first five hundred thousand tourists will be issued visas free of charge. The benefit that will be available only once per tourist would be applicable till March 31, 2022. Since March last year, the Indian government has suspended issuing tourist visas.

India’s government will provide five hundred thousand tourists visas free of charge to revive the tourism sector; The Gateway of India in Mumbai, India pictured 

The minister also shared that travel agents and tour guides will be eligible for loans up to Rs. 1 million (US$13,470) and Rs. 100,000 respectively, without any processing charges or collateral requirement.

“These are much-needed steps towards the revival of tourism – a sector that is a significant contributor to the (country’s) GDP, foreign exchange receipts and employment generation – with a cascading force multiplier effect on allied sectors. The 5 lakh (five hundred thousand) gratis visas will serve to catalyse much-needed inbound inflows,” said Madhavan Menon, managing director, Thomas Cook India Group.

“Without these initiatives, it will take the industry much longer to bounce back,” commented Manbeer Choudhary, chairman, Jewels Group of Hotels.

However, a section of the industry feels that the measures announced have failed to address the woes of the industry completely. A few were disappointed that loans are only being offered to around 904 travel and tourism stakeholders registered with the Ministry of Tourism.

Jyoti Mayal, president, Travel Agents Association of India (TAAI), said: “We have been recommending our members to register with the Ministry of Tourism over the years but the process is tedious and requires a lot of documentation. Most of the members engaged in domestic tourism are registered with state tourism departments. The outreach of this relief is minuscule.”

TAAI has urged the government to also consider stakeholders registered under the Ministry of Micro, Small & Medium Enterprises (MSME) to widen the eligibility of loans.

Thailand’s tourism confidence plunges to all-time low ahead of reopening

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Thailand’s tourism confidence index in 2Q2021 fell to a 10-year low of 11 points as the ongoing pandemic hampered recovery and dampened business confidence, but the Tourism Council of Thailand (TCT) is optimistic of a rebound when the country reopens to international visitors this week.

According to a TCT statement, only 50 per cent of tourism businesses remain open, while 36 per cent have closed temporarily, and four per cent have shuttered permanently. In addition, tourism businesses which remain open said they only have enough funds to last them another six months.

Thailand’s government targets three million foreign tourists this year under a phased reopening plan

However, once foreign tourists start returning to Thailand and domestic travel resumes, the index should rebound to 33 points in Q3 this year, predicts TCT president Chamnan Srisawat.

He said if Phuket’s Sandbox scheme which will see the resort island reopen to vaccinated foreign visitors from July 1 prove successful, operators in other destinations across Thailand will be confident to welcome visitors as well.

Pattaya mayor Sontaya Khunpluem said there are plans to reopen Koh Larn island off the coast of Pattaya in the near future. Meanwhile, Pattaya city aims to vaccinate at least 70 per cent of its population ahead of its planned September reopening.

With its phased reopening plan to vaccinated visitors, Thailand’s government is targeting three million foreign tourists this year. However, CCT Group president Wichit Prakobgosol said that target would be “very difficult” to achieve, if Thailand was unable to immunise more than 70 per cent of the country’s population and open 10 pilot provinces including Bangkok within 120 days as planned, and if China were to maintain its outbound travel ban.

He said: “If we can only open nine provinces and China hasn’t opened the country yet, there may be only one million tourists coming to Thailand. However, if the Chinese are able to go aboard, we could see three million tourists.”

Fresh relief booster for Indonesia’s tourism industry sparks mixed trade reactions

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The Indonesian government has rolled out a 60 billion rupiah (US$4.2 million) incentive package to the pandemic-hit tourism sector, triple the amount of a similar initiative in 2020.

The incentives range from 20 million rupiah to 200 million rupiah for each recipient from six sub-sectors of the tourism and creative industries. The selection process for the incentive recipients is ongoing.

Indonesia rolls out fresh round of incentives for tourism industry; Ratu Boko in Yogyakarta, Indonesia pictured

Last year’s 24 billion rupiah incentive package allocated to the tourism sector was granted to a total of 232 recipients. Sandiaga Uno, minister of tourism and creative economy, expects 800 recipients this year. Besides cash incentives, the government will also provide training courses to help tourism businesses survive during the Covid-19 pandemic.

The fiscal aid has triggered mixed reactions among hoteliers and tour operators in Indonesia. While some welcomed the support, others deemed the stimulus insufficient to tide businesses through the crisis.

Artotel Group COO Eduard Pangkarego, said that the financial aid would provided a much-needed lifeline for hospitality staff. He recalled that the hotel group’s staff used last year’s government incentives to set up small-scale businesses for extra income.

Other stakeholders, though, are less exuberant. Sudarsana, general manager business development and marketing communications at Santika Indonesia Hotels and Resorts, said that the incentives will lend little help to the ailing industry due to their short-term benefits.

He suggested that the budget instead be used to procure more vaccines to speed up the nation’s vaccination programme, which would pave the way for the recovery of the local economy, and the tourism industry.

Sandiaga told TTG Asia that as the ministry is in the midst of developing tourism villages, business entities that are located around tourism villages would receive priority consideration for the incentives during the assessment process.

That prerequisite fails to ensure a level playing field, as it puts travel businesses located in big cities like Jakarta, where tourism villages are rare, at the losing end, claimed Hasiyanna, managing director of Jakarta-based Marintur Indonesia and chairman of ASITA 71 Jakarta chapter.

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