TTG Asia
Asia/Singapore Monday, 26th January 2026
Page 783

Meliá hires cluster DOSM for brand’s first two Thai properties

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Meliá Hotels International has appointed Wuttipong Tanteraponchai as the cluster director of sales and marketing (DOSM) for both Meliá Koh Samui and Meliá Chiang Mai, the brand’s first two properties in Thailand.

The Thai most recently worked as DOSM at The Sukhothai Bangkok, leading a team of sales and marketing communication professionals to manage the hotel’s transition to a hybrid alternative state quarantine (ASQ) hotel in the wake of Covid-19.

Prior to that, he worked at The Okura Prestige Bangkok for more than seven years, firstly in the role of director of sales (DOS) for two years before being promoted to DOSM. He has also spent time as cluster DOS at Pan Pacific Hotels Group Singapore, DOS (corporate & MICE) at The Bangkok Marriott Resort & Spa, and DOS at The Westin Grande Sukhumvit, Bangkok.

Wuttipong embarked on his hospitality career in the early 1990s as a tour coordinator at The Royal Cliff Beach Resort. From there, he steadily rose up the ranks as a guest service agent at The Mansion Kempinski Bangkok and The Royal Orchid Sheraton & Towers before becoming the assistant front office manager at The Embassy Suite Windsor Palace.

He then progressed to senior sales management positions with The Novotel Bangkok on Siam Square, The Bangkok Marriott Resort & Spa, and The Oriental Bangkok.

Tour operators appeal to Indonesian president for financial aid

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The Indonesian Inbound Operators Association (IINTOA) has sent a letter to president Joko Widodo seeking financial relief for its members, after repeated cries for support to help alleviate some of the stress caused by Covid-19 went unheard.

In the letter sent last weekend, cc’d to the minister of finance and minister of tourism and creative economy, IINTOA chairman Paul Edmundus Talo and secretary general Ricky Setiawanto pleaded for grants and soft loans to enable their members to restart their businesses after the pandemic.

Staff shortage will pose a problem for Indonesia’s tourism industry in recovery phase; Prambanan Temple pictured

In a dialogue with the media last week, Paul said the pandemic had forced the majority of tour operators in the country to cease operations, with many forced to switch industries or change careers in order to survive.

Kuswadi Rawit who runs tour agency Batu International Wisata in Malang, East Java, for example, had to let go of all his staff due to the economic impact of Covid-19 and he now uses his office space to pack staple food packages for sale. Elsewhere, in North Sulawesi, Jouvendi Rompis, owner of Adventurindo Tours, has pivoted to become a chicken farmer.

Many have sold their business assets and shed workers. Horas Tours, for instance, has lost 77 per cent of its staff, according to executive director Indra Fadjar. That loss in trained and experienced talent means inbound players like him would face difficulty restarting their businesses in the wake of the pandemic, he said.

Meanwhile, Freddy Rompas, inbound general manager of Pacto, opined that it will be a challenge for inbound operators to approach foreign business partners again post-pandemic without the government’s assistance because it is costly.

IINTOA’s Paul said the association had approached banks for soft loans, but was rejected. As such, the association formed a task force to approach and lobby officials from the Ministry of Tourism and Creative Economy and State-Owned Banks Association for financial aid, he added.

During their meetings, the government had agreed to help inbound tour operators, but failed to follow through with that promise, revealed Jongki Adiyasa, deputy chairman of IINTOA.

Tour operators, for example, were left out in the grant scheme given to the tourism and creative economic industry, according to Jongky. As well, the government’s promise to fund a programme rewarding health workers with tour packages offered by association members did not materialise.

In a last-ditch attempt to have their voice heard, IINTOA has sent the aforementioned appeal letter directly to the president.

Museum of Ice Cream

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Scream's Diner

We are submerged waist-deep in a giant pool, bordered by millennial pink walls. Except this is not your typical pool. It is brimming with sprinkles, and fully-vaccinated visitors like us can frolic in multi-coloured plastics shaped like the dessert toppings.

Dubbed the sprinkle pool, the pièce de résistance at the newly-opened Museum of Ice Cream (MOIC) Singapore – the first MOIC outpost outside of the US – was inspired by founder, Maryellis Bunn, who dreamt of swimming in an ocean filled with sprinkles.

Why
MOIC started out as a New York pop-up in 2016, marketing itself as “a playground of boundless creativity for the ice-cream obsessed”.

Since then, MOIC has become a cultural phenomenon, creating a new type of experience called “experiums”. It has welcomed more than two million visitors to locations in Los Angeles, San Francisco, Miami and New York. As one of the world’s most Instagrammed museums, MOIC has copped more than a little sprinkling of celebrity stardust, with fans like Beyoncé, Katy Perry, David Beckham, Ryan Reynolds, and the Kardashians.

Now, the newest, creamiest attraction to hit our local shores promises to bring some sweet relief to a travel-deprived local crowd.

Bunn said: “Ice cream is a universal symbol of joy that brings happiness to everybody, regardless of age and across all walks of life. Museum of Ice Cream is for the kid in all of us, and in a time when every little dose of positivity is needed, we hope to uplift spirits, and bring people together to make the world a happier place, one ice cream at a time.”

What
Located at 100 Loewen Road, in the tranquil neighbourhood of Dempsey, MOIC Singapore is 5,574m² of whimsy doused in every shade of pink.

Each room in this ode to the frozen dessert transports visitors to a different space. Scream’s Diner, furnished with retro pink payphones and a vinyl jukebox, is a throwback to the 1920s soda fountain shop that was a landmark of American culture.

Nostalgics will also love the unicorn playground, a striking spin on the iconic dragon playgrounds that dotted Singapore’s public housing estates in the 1970s.

Elsewhere, the Melted Infinity room treats visitors to a Yayoi Kusama-esque mirrored vista of seemingly endless melted ice cream – neon-lit, no less.

Free-flow ice cream is the cherry on top of an MOIC Singapore visit. The frozen dessert served at this establishment come with a local twist, such as pulut hitam potong ice cream, as well as lychee bandung and taro milk tea ice cream sandwiches.

How
Every nook and cranny of this pinked-out paradise serves up a photo opportunity. Think banana swings, a potong playground, and an arch-shaped banana split-inspired tunnel made up of 10,000 artificial bananas in yellows, pinks and reds.

Upon entry, visitors navigate an interactive experience, from creating a virtual ice cream to stringing together letters on a magnetic alphabet wall. They can also build their own MOIC ice cream truck and a Mercone – an amalgam of a Merlion and an ice cream – standee out of cardboard as unique momentos to take home.

The Mercone also fronts some of the merchandise at the retail shop, from lapel pins to caps, as well as limited-edition activewear, under a partnership with local brand Kydra. MOIC Singapore has also collaborated with other homegrown brands to push out exclusive merchandise such as a pink guava and raspberry flavoured beer with Brewlander, and a citrus grapefruit scented candle with Artisan of Sense.

Verdict
Despite being an imported attraction, MOIC Singapore is no mere copy-and-paste clone, boasting never-been-seen exhibits, some with a distinctly local flavour. In particular, this museum will draw in the social media-obsessed crowd and families with young children.

But while MOIC Singapore is less educational institution, and more selfie playground, there is more to this museum than Instagrammable installations.

Trivia about the frozen dessert presented in bite-sized chunks line the walls across 14 multi-sensory installations. Which country buys the most ice cream in the world? How much ice cream can a single cow make in a lifetime? Whoever knew that soft serve was born out of a flat tire? Or that air is an important ingredient in ice cream?

So even if you are not into selfies, or jumping on a Barbie pink bouncy castle and grooving in a disco room is not your kind of fun, you can still binge on fun ice cream facts in this Insta-worthy wonderland.

Rate: From S$38 (US$28) per person; free entry for children aged two and below
Dates: Thursdays to Sundays, from 10.00 to 23.00 (last entry at 21.00)
Website: www.museumoficecream.com/singapore

Booking.com spotlights inspiring travel stories to reignite wanderlust

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Six Senses takes the hassle out of travel

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TTG Conversations: Five questions with Angie Stephen, Royal Caribbean Group

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Cruises have resumed, and successful sailings have been built on a foundation of meticulous planning, clearly defined health and safety measures, and crisis readiness – all of which have been tested rigorously with trial voyages, reveals Angie Stephen, vice president of Asia Pacific with Royal Caribbean Group.

In this episode of TTG Conversations: Five questions video series, Stephen also talks about Covid-19 Delta variant’s impact on cruise recovery and current operations, the company’s cruise resumption in Asia, and ongoing efforts to engage travel trade partners.

STB taps ClassPass to promote Singapore’s wellness offerings

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Klook brings operators onto Google Things to do platform

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Klook has integrated with Google to bring the Things to do platform into its digital suite of offerings for travel operators, improving the latter’s access to consumers.

Google Things to do is a display feature that allows consumers to discover, plan and compare prices across activities and attractions around the world. It also allows for the availability of products to be updated and booked in real-time through a partner’s website.

With Klook as a connectivity partner, travel operators can provide an official site listing on Google Things to do without any technological development efforts

“With the integration of Google Things to do, we continue to build on our strong momentum of digitising the travel experiences sector and supporting the digital transformation of operators,” said Wilfred Fan, chief commercial officer at Klook.

“This demonstrates Klook’s commitment to equip and support travel operators with advanced capabilities and tools to achieve online success. Working with Klook will open new doors for travel operators, tapping into the latest developments in online user engagement behaviours that are evolving faster than ever,” Fan added.

With Klook as a connectivity partner, travel operators can provide an official site listing on Google Things to do without any technological development efforts and help drive even more bookings from Google. Leveraging the company’s proprietary Digital Solutions, operators can manage their prices, ticketing, inventory management, and even marketing, while Klook manages the technology from API integration to payment enablement.

Additionally, they can enjoy increased global presence and outreach with Klook’s support in 14 languages and 41 currencies, including over 30 payment methods globally.

In this new travel environment, Klook has seen an uptick in demand from operators who are eager to digitise their businesses. In 1H2021 alone, Klook has seen a 185 per cent increase in sign-ups from operators across Asia-Pacific. The list includes a variety of operators such as Manila Ocean Park, Suzuka Circuit Park, The Habitat Penang Hill, Utsunomiya Zoo, and Sunlight Air.

Frasers Hospitality upgrades staycation deals for school breaks

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Singapore families looking for relaxing local getaways with their children during the upcoming school holidays can now do so with Frasers Hospitality’s plethora of staycation packages.

The Get Me Out of Home package allows guests to check into Gold Standard serviced apartments at Fraser Residence Orchard, Fraser Suites, and Fraser Place Robertson Walk for a week of pampering.

Fraser Residence Orchard

Prices are from S$168+ (US$124.32) per night for a Studio Deluxe at Fraser Residence Orchard; and S$199+ per night for a One-Bedroom Apartment at Fraser Suites and Fraser Place Robertson Walk.

A S$100 massage voucher, complimentary parking and a welcome hamper are included in this promotion which requires a minimum stay of six nights and is valid till December 31, 2021.

For weekend escapes, turn to Capri by Fraser, Changi City, where studios are designed with fully equipped kitchenettes, so guests can make the most of their Capri experience without having to venture out.

The Capri Master Chef Staycation package takes guests on a stay-in culinary journey, with easy-to-follow QR code recipe guides as well as complimentary breakfast for two.

Families with little ones can also opt for the Capri Master Chef JUNIOR Staycation package. Children get a ‘Little Chef’ cooking starter kit to whip up their choice of pancakes. This package includes complimentary breakfast for up to two adults and one child.

For those in need of some me time, the Capri Great Escapade package provides the ultimate solo getaway at Capri by Fraser, Changi City.

Guests can take part in the ‘Spot the Spot” challenge to win exclusive prizes. All they have to do is locate iconic spots around Capri by Fraser, Changi City and snap photos to win Capri merchandise.

For those looking for a spur-of-the-moment vacation, CapriXclusive offers Best Rate Guaranteed and free stays for all children below 11 years old who do not require an extra bed.

Sustainable transparency for travel and hospitality brands

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