TTG Asia
Asia/Singapore Sunday, 21st December 2025
Page 600

Sri Lanka offers five-year multiple entry tourist visa scheme

0

On August 29, the Sri Lankan government approved five-year multiple-entry tourist visas – with a maximum of six months stay at one stretch – for 35 countries.

While the modalities of the scheme are yet to be finalised, such as the fees, the 35 countries are expected to include Western, Northern and Central Europe and much of Asia including India, Sri Lanka’s largest source market.

With the new five-year multiple entry tourist visa scheme, Sri Lanka’s tourism stakeholders are hoping for a pick-up in travel this winter season; Sri Lanka’s Sigiriya (Lion Rock) pictured

Sri Lanka’s tourism stakeholders are hoping for a pick up in travel this winter season, as several European countries such as France, Switzerland, and the UK – one of Sri Lanka’s biggest inbound markets – have relaxed their travel advisories against visiting Sri Lanka.

The restrictive travel advisories came into play a few months ago when Sri Lanka was facing a huge economic crisis marred by political unrest, and shortages of fuel and food. The situation has much improved now.

Trevor Rajaratnam, past president of the Travel Agents Association of Sri Lanka, opined that this will help elderly travellers look towards destinations like Sri Lanka to escape a harsh winter, as most of Europe is struggling with a natural gas crisis that could affect the heating of homes this winter.

Long-term visas would also help spur-of-the-moment travellers, Rajaratnam pointed out.

Shiromal Cooray, chairperson of Jetwing Hotels, said the purpose of the five-year visas could be directed at digital nomads who want to spend long periods in the country and come and go freely.

Last year Sri Lanka was recognised as one of the top destinations for digital nomads, emerging second in Club Med’s index of the best places and countries around the world to become a digital nomad.

Sri Lanka is hoping to attract a million tourists this year. Arrivals from January to July 2022 totalled 458,670 compared to 19,335 in the same 2021 period.

However, another travel trade veteran, who declined to be named, viewed the visa modification negatively, as this may open the floodgates for unauthorised businesses by foreigners.

“In many of the tourist hotspots in Sri Lanka, foreigners on tourist visas have opened restaurants, bars, offered the hiring of motorcycles and surfing facilities, and are acting as travel agents – taking away the jobs and livelihoods of locals,” he lamented.

AWC in joint venture with big investor to develop ‘high potential’ hospitality projects in Thailand

0

Thailand’s Asset World Corporation (AWC) has set up a new joint venture company with an unnamed investor believed to be Singapore’s sovereign wealth fund GIC.

On July 27, AWC notified the Stock Exchange of Thailand of the joint venture, AWC Hospitality Development, which is 51 per cent owned by AWC and 49 per cent by the investor. Both parties have agreed to jointly conduct its management as the joint venture is not classified as a “subsidiary” of AWC.

AWC’s Melia Chiang Mai officially opened in April

GIC is a shareholder of AWC – the hospitality, retail and commercial real estate group of Thai billionaire Charoen Sirivadhanabhakdi.

“The joint venture will invest in high-potential hospitality projects in Thailand’s key tourist destinations. The company (AWC) will leverage its strength as the leading lifestyle real estate developer, together with its network of world-class hotel brands and ability to strategically manage real estate effectively, to drive this joint venture,” AWC said in the filing.

“This collaboration marks the first of its kind that the company (has) partnered with (a) global institutional investor with expertise and experience in investment management. The collaboration is the new business model that will help the company to create the foundation for new sources of income, which are derived from management fees, including incentive fees based on project performance,” AWC added.

The types of hospitality projects are undisclosed but TTG Asia understands that the acquisitions, all in Thailand, are in progress and the first ones will be announced soon. As of press time, AWC and GIC have not responded to queries.

In its 2Q2022 analyst meeting presentation on August 11, AWC revealed that the joint venture would invest up to around US$300 million in those projects, and derive fee-based revenue from managing the assets.

Meanwhile, AWC reported a net profit of US$39 million in 1H2022, a 100 per cent increase from the same period last year. This was “driven mainly by strong growth in our net operating profit of more than 100 per cent from the Hospitality Business,” said AWC’s CEO and president, Wallapa Traisorat.

AWC’s luxury hotels, in particular, have benefited from Thailand’s reopening. The rise in the number of international visitors, along with the Thai government’s campaign to boost domestic tourism, pushed AWC’s RevPAR in 2Q2022 up by 302 per cent year-on-year, the company said. The Average Daily Rate rose 48 per cent year-on-year to almost reach pre-pandemic levels. The company’s business events segment grew considerably by 407 per cent year-on-year, contributing to the solid performance of the Hospitality Business.

The Retail and Commercial businesses also saw growth as people returned to malls and consumer spending increased. For example, visitor traffic to Asiatique The Riverfront Destination in Bangkok in 2Q2022 rose 220 per cent year-on-year.

Currently, AWC, which owns the largest hotel portfolio in Thailand, has 19 hotels with a total of 5,201 rooms in popular Thai destinations Bangkok, Pattaya, Hua Hin, Samui, Krabi, Phuket and Chiang Mai. The hotels are managed by international operators including Marriott International, Hilton, IHG, Banyan Tree Holdings, Okura, and Melia Hotels International.

AWC also recently announced the exclusivity to develop Nobu Hotels & Restaurants in Thailand in partnership with Nobu Hospitality, starting with a Nobu restaurant on the rooftop of its Empire Tower Bangkok, and a Nobu hotel in a yet-to-be-disclosed location in the capital.

AWC’s target is to double the number of rooms to 8,500 and increase retail space to 415,000m² from 165,000m² by 2024.

Its oft-repeated goal is to support the Thai tourism industry and economy by offering quality projects through working with strong global partners, with the aim to expand its customer base to middle- to high-income groups which are likely to grow in the near future.

This expansion will also deliver experiences that will attract tourists from across the globe to Thailand, AWC stated.

Singapore welcomes Korean startup accelerator to its travel tech space

0

With the set-up of the Korea Tourism Startup Center (KTSC) in Singapore, tourism stakeholders in South-east Asia can look forward to innovative travel tech solutions for their businesses.

The Korean Tourism Organization (KTO) officially launched the travel tech accelerator yesterday with an opening ceremony and demo day where 13 Korean startups from the pilot batch presented their novel ideas in five-minute pitches.

Singapore welcomes Korean startup accelerator to its travel tech space

They were selected from KTO HQ’s Tourism Startup Global Challenge Programme for startups to venture into overseas markets.

Demo day for pitches
On its value proposition, John Lee, CEO of H2O Hospitality, pitched that his startup is able to “triple the direct booking volumes, lower 50 per cent of operating costs and increase 30 per cent of weekday sales on average” for customers.

With 160 employees in South Korea, Japan, Thailand and Vietnam, Lee’s startup provides digital management solutions and services tailored to the customer’s situation for the digital transformation of accommodation facilities.

“We are in a growth stage. We closed our (Series) C round (of funding) last May and hopefully, we can hit the unicorn level real soon,” he added.

Apart from offering a fully-integrated suite of AI-driven travel solutions, one of Globaleur’s unique selling points is having dynamic travel content which CEO, David Lee, believes is crucial for tech companies to stay competitive.

He said: “What I mean by content is destination pictures, descriptions and even general information like geolocation and address. We never borrow so we create our own proprietary content – we currently cover 200 cities and over 125,000 destinations around the world.”

Global airlines, hotel chains, OTAs and tourism boards leverage Globaleur’s customisable end-to-end travel solutions, which are powered by AI, for planning, booking, and itinerary management.

Catalyst to develop innovative solutions
KTSC strives to be the catalyst for these growing businesses to develop innovative solutions that drive the tourism capabilities of South Korea and Singapore.

It also connects startups with officials of the local industry, regional industry players, and reputable VC firms, by offering various programmes for upstarts keen to expand in South-east Asia.

Following the MOU signed between Singapore Tourism Board and KTO in November 2021, KTSC’s formation is also a major timely step forward post-lockdown.

Boot camp for startups
Spanning four days from August 30 to September 2, KTSC Tourism Boot Camp provides the 13 travel startups with masterclasses to help them grow their businesses; introductions to the different public and private organisations integral to the region’s ecosystem; as well as meetings with selected VC firms to discuss their next steps.

Kim Young Hee, director of KTO Singapore, said: “The boot camp and the opening ceremony in Singapore will mark KTSC’s first foray into the travel industry in the new normal. The partnership will put Korea and Singapore in good stead to be gateways for the travel industry in our region.”

After the camp, the startups will proceed to attend industry events, Travel Tech Asia and SWITCH 2022.

Currently, five startups have already set up their entities in Singapore, with more to follow. Discussions between KTSC and local experts are also underway to expand their teams and services in the city-state.

Jang Min Jun, deputy director of KTO Singapore, who is in charge of KTSC, said: “KTSC is excited to be supporting Korean travel tech startups throughout the accelerator programme. We believe that the first batch of 13 travel startups can make an impact on the travel industry in South-east Asia in time to come.”

Scoot’s Pikachu-themed plane takes flight in September

0
The exclusive Pikachu Jet TR is the first South-east Asian airline outside of Japan to launch a Pokémon-themed inflight experience

Singapore-headquartered low cost-carrier (LCC) Scoot has partnered with Japan-based The Pokémon Company (TPC) for an exclusive Pikachu Jet TR, the first South-east Asian airline outside of Japan to launch a Pokémon-themed inflight experience.

Earlier on Tuesday, the two parties unveiled the livery for the Pikachu Jet TR at a press conference at Jewel Changi Airport. The inaugural flight for the Pikachu Jet TR – a Boeing 787-9 Dreamliner with a capacity of 375 seats – has been scheduled for September 9 to Tokyo, Japan, after which it will fly to Seoul, South Korea on September 27. Routes will be reviewed periodically, and will rotate every two to three months.

Passengers can look forward to inflight amenities bearing Pokémon designs, including original merchandise such as tote bags, lanyards, bucket hats and a collector’s edition of the aircraft model donned with the special livery. These will be available for purchase during flight bookings, along with Japanese-themed inflight meals.

The Pikachu Jet TR also commences the first phase of TPC’s Pokémon Air Adventures with the aim of encouraging international tourists to travel to Singapore. As part of the rollout, a special Pikachu Weekend is scheduled for November 18-20, including a night show and Pokémon GO event which will be held at Gardens by the Bay.

On why the LCC chose TPC to partner with, Leslie Thng, CEO, Scoot, said: “Scoot is celebrating our 10-year anniversary, and we wanted to do something different. We wanted to have a partner that will create memorable experiences for our customers, and TPC was a like-minded partner who can provide fun, innovative, and unforgettable experiences to our customers.”

Currently, the agreement lasts for two years, during which Scoot will conduct more campaigns to drive awareness of both the airplane and its route network.

When asked about the opportunities for LCCs as the world emerges post-lockdown, Thng is confident that there is “definitely a market for LCCs” as there are customers who prefer this type of business model where they are empowered by what they want to pay for, be it for food or extra seat space.

“We have seen a strong surge in travel demand, and this has been consistently increasing month-on-month. We were about two-thirds of our pre-Covid capacity as of August, and are aiming to reach about 80 per cent by December. By 2Q2023, I think we will be above pre-Covid capacity,” Thng shared.

Aside from TPC’s agreement and other airline partnerships, Thng also pointed out that Scoot “works very closely with NTOs” in countries within their network to “stimulate travel demand”.

“South-east Asia is a very important market for us, and we will be deploying quite a bit of capacity in the region because we believe that travel within South-east Asian countries will grow for both the leisure and business markets. We will continue to look for opportunities to deploy our resources,” he said.

New hotels: Mikazuki Hotel, Sheraton Cebu Mactan Resort and more

0
Mikazuki Hotel

Mikazuki Hotel, Vietnam
Mikazuki Hotel is located on the road to Danang Bay, a 15-minute drive from Da Nang International Airport. Featuring 22 floors with 294 rooms and suites, all rooms boast ocean views and a private balcony with bathtub, offering guests a unique experience of the Japanese lifestyle.

F&B options include several Japanese restaurants, cafés and bars, alongside recreational facilities such as a Japanese garden on the fourth level, an infinity pool, gym, spa and 1,452m² of flexible conference space.

Sheraton Cebu Mactan Resort

Sheraton Cebu Mactan Resort, the Philippines
Sheraton Cebu Mactan Resort features 261 rooms and suites with views of the Hilutungan Channel and Olango Island. The property is located on Mactan Island in Cebu, and is a 30-minute drive to Mactan International Airport.

Available for guests are the gym, spa, event spaces, and a variety of F&B choices ranging from all-day dining restaurant 5 Cien to Buhi Bar, a cave bar serving contemporary drinks paired with Mediterranean dishes.

There is also 1,400m² of event space, comprising five meeting rooms and a ballroom that can accommodate up to 500.

Hyatt Centric Juhu Mumbai

Hyatt Centric Juhu Mumbai, India
Located near Juhu beach, Hyatt Centric Juhu Mumbai offers 60 rooms with views of the Arabian Sea or the Pavan Hans Helipad runway. Facilities comprise a fitness centre, rooftop pool and function spaces. There are also restaurants and bars, including a soon-to-open rooftop bar.

Guests can explore Mumbai’s restaurants and nightlife, and visit tourist destinations including Juhu beach, ISKCON temple and Prithvi Theater.

Gold Coast festivals take the spotlight with new partnership

0

Major Events Gold Coast (MEGC) and Gold Coast Airport will join forces to deliver an enhanced experience for arriving festivalgoers planning to participate in Gold Coast’s festivals.

As part of the two-year partnership, MEGC will provide in-terminal pop-up performances and other entertainment showcasing its festivals. Arriving festivalgoers will have the opportunity to enjoy a taste of what to expect as soon as they disembark, and MEGC hopes to capture new audiences who may not have experienced the destination’s festivals before.

Major Events Gold Coast and Gold Coast Airport have partnered to enhance the festival experience for visitors (Photo: ChameleonsEye)

To kick off the new partnership, MEGC will bring a touch of spring to the airport terminal with a DJ spinning SPRINGTIME tunes as passengers arrive on the Gold Coast – SPRINGTIME is the latest addition to the Gold Coast’s growing music festival scene.

MEGC’s CEO Jan McCormick said: “Our airport is the gateway to the Gold Coast, and our festivals, for so many of our fans, so it makes sense to work together to ensure their festival experience starts the minute they land.

“It has been fantastic to see our international and national visitors flying in again and we want to make sure they experience everything this incredible destination has to offer including our events and festivals.”

The expanded partnership with MEGC came on the eve of the A$260 million (US$177 million) Gold Coast Airport terminal expansion that will open for flights and domestic passengers next week, and for international services in October.

The Gold Coast Airport expects to welcome about 6.5 million passengers this year, and the expansion will allow the airport to service new domestic and international routes, making it easier to travel to and from the Gold Coast.

“The Gold Coast has built a strong reputation as a major events destination and it’s crucial that as well as offering great world-class venues and precincts, we also have state-of-the-art facilities like the new terminal to accommodate the visitors who are flying in, to experience everything we have to offer,” said McCormick.

Sherpa Hospitality Group unveils luxury retreats in the Himalayas

0

Sherpa Hospitality Group has launched its new brand, Mountain Lodges of Nepal (MLN), an evolution of the former Yeti Mountain Home and Ker & Downey Nepal which comprises seven lodges in the Everest region and eight in Annapurna.

Designed to capture the essence of Nepal and honour the traditions of mountain hospitality, MLN is a collection of 15 family-owned premium lodges that have undergone upgrading. It also offers challenging but accessible treks along the Great Himalaya Trails.

MLN’s Phakding Lodge will feature a rock-climbing facility, vegetable garden, restaurant and lounge

Situated along the idyllic Dudh Koshi river about 2,600m above sea level, Phakding Lodge is the first newly-transformed lodge to be unveiled since MLN brand’s debut. The property boasts a rock-climbing facility, vegetable garden, and a helipad-turned-restaurant and lounge.

Launching in 1Q2023, Deboche Lodge in the Everest region will be a new-build, and offer views of Nepal’s iconic mountains, including Mount Everest.

MLN will also offer immersive experiences such as helicopter rides for breakfast at Mount Everest and honey hunting of the wild nectar from the beehives on perilous cliffs.

At present, Sherpa Hospitality Group has a total of 18 properties. As part of the group’s pipeline, 1Q2023 will also see the opening of Shinta Mani Mustang – the first Shinta Mani Hotel outside of Cambodia. Other upcoming properties set to launch under MLN include new lodges in the Annapurna region.

Vouch’s new platform modernises pre-arrival experiences at hotels

0

Hotel tech provider, Vouch, has introduced a new digital guest platform, Bespoke by Vouch, that combines pre-arrival guest engagement and experience personalisation for hotels through smart automation.

A pre-arrival extension to the company’s flagship guest experience platform, Bespoke by Vouch’s algorithm creates tailored recommendations based on guest profiles and preferences, letting guests personalise their upcoming hotel stays by purchasing experiences that interest them.

Vouch’s new platform gives guests the flexibility to plan itineraries, check for room upgrades and make transactions and payments digitally

The platform also gives guests the flexibility to plan itineraries, check for room upgrades and make transactions and payments digitally.

“Since the beginning, we’ve worked with hotels to create digital solutions that help elevate the modern hotel experience as well as increase efficiency within hotel operations… to create an ideal solution that achieves both guest satisfaction and labour efficiency through automation,” said Joseph Ling, founder and CEO of Vouch.

He added: “Hotels today are facing a rise in guest demands while working through an unprecedented manpower crunch. The pre-arrival experience, which is often neglected, has largely been labour-intensive and this lapse in digitalisation has created a wide efficiency gap for hotels when compared with other industries in the service sector.”

With the launch, Bespoke by Vouch will provide hotels with reliable solutions to aid them in their efforts to provide a great guest experience – from the hotel management portal and data collection of guest information (dietary restrictions, arrival timings and stay purposes) to the incremental revenue with the upselling channel that allows more preparation time for hotels to execute each add-on to perfection.

Preferred Hotels & Resorts appoints Lori Strasberg as new VP marketing

0

Lori Strasberg has been appointed Preferred Hotels & Resorts’ senior vice president of marketing, reporting to Cheryl Williams, chief revenue officer.

In her new role, she will work with the brand’s global marketing and loyalty teams to deliver new e-commerce initiatives, cooperative hotel marketing programmes, like-minded brand partnerships, and exclusive bank card rate programmes to contribute to the brand’s development and revenue goals.

With more than 20 years of multi-disciplinary experience in hotel and loyalty marketing, Strasberg joins Preferred Hotels & Resorts from Marriott International where she was vice president of Marriott Bonvoy Member Marketing.

Anantara Desaru Coast Resort & Villas hires resort manager

0

Anantara Desaru Coast Resort & Villas has appointed Peter Wagner as resort manager.

Reporting to the general manager, Wagner is responsible for handling daily operations, upholding service quality and increasing guest satisfaction.

With two decades of hospitality experience honed in destinations throughout the globe, the German moved to Malaysia from Six Senses Samui where he was director of rooms. Prior to that, Wagner was based in Vietnam as rooms division manager at Anantara Mui Ne.