TTG Asia
Asia/Singapore Saturday, 14th February 2026
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[SPONSORED POST] IT&CMA and CTW Asia-Pacific 2015 will run as planned in Bangkok

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TTG Events, organisers of the IT&CMA and CTW Asia-Pacific event, have confirmed that the event will run as planned from September 29 to October 1 at the Bangkok Convention Centre at CentralWorld.

Since the recent devastation to hit the city on Monday night, TTG has been working closely with its partners in Thailand, including TCEB, to closely monitor the situation. Event delegates have also been informed of the organiser’s decision which was made with the view that the Royal Thai government will soon restore Bangkok to normalcy. TTG has assured delegates that their safety and security will remain as the top priority, and further updates will be made in response to the situation.

Said Darren Ng, managing director of TTG Asia Media: “Thailand has been a tremendous host to IT&CMA and CTW Asia-Pacific for over a decade, with Bangkok being home to the event for the 9th consecutive year now. Our delegates look forward to coming to this city year after to year as it remains an extremely popular destination for both business and leisure.

“Our team is saddened and grieved by this incident that has rocked this hospitable city and its people. Our thoughts and prayers are with the victims, families and loved ones affected. We hope that the industry will continue to stand together with one heart and mind, and bounce back from this set-back,” he added.

Should travelers require any further information, they may contact TCEB office at +66 (0) 2694 6000, TCEB call centre at 1105 (within Thailand only), visit www.tceb.or.th or contact info@tceb.or.th, or contact these relevant authorities:

Tourism Authority of Thailand Call Centre 1672
Ministry of Foreign Affairs Hotline +66 (0) 2 644 7245 /+ 66 (0) 2 643 5522
Narenthorn EMS Center 1669
Suwannabhumi International Airport +66 (0) 2132 4000
Don Muang International Airport +66 (0) 2535 1616

UIA round table discussion to press on in Bangkok

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THE Union of International Associations (UIA) will still hold its Associations Round Table Asia-Pacific 2015 in the Thai capital despite the recent bombing incident.

This year’s discussions are set to take place in Bangkok on September 29 and 30 in conjunction with IT&CMA 2015.

Nancy Carfrae, coordinator, UIA Associations Round Table, has confirmed that the event will go ahead as planned and that they have “seen no indication that participation will be affected by the incident”.

She added: “On the contrary, registrants have expressed their sympathy and solidarity with the people of Bangkok, and confirmed their intention to attend the event.”

Reporting by Samuel Ng

Singapore tourist guides receive slew of support initiatives from STB

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Credit: 123rf

IN AN effort to improve the skillset of Singapore’s tour guides and to better recognise their contributions to the industry, the Singapore Tourism Board (STB), in conjunction with the Singapore Workforce Development Agency (WDA) and the Employment and Employability Institute (e2i), have launched a range of new training and development initiatives set to begin in 1H2016.

The announcement was made at a media briefing on August 20, which included the reveal that the Society of Tourist Guides Singapore (STGS) can tap into part of the S$15 million (US$10.7 million) Association Development Fund (ADF) in order to further grow the guiding profession.

Ong Ling Lee, director, travel agents and tourist guides at STB, said the industry was consulted before arriving at the changes. “Among the stakeholders we engaged include two tourist guide associations, the guides themselves, travel agents, as well as training providers,” she added.

For new entrants to the industry, a streamlined but more rigorous assessment process awaits.

Pre-licensing training requirements will be upped to 188 hours from the current 146 hours, with new curriculum such as ‘writing tour commentary’ and ‘creating a better customer experience’ added in order to better prepare guides to face the changing tourism landscape.

For existing tourist guides, a wide spectrum of professional development courses, with modules like social media strategies and marketing skills, will be introduced. A mandatory refresher course with assessment will also be required every three years.

Lastly, in recognition of their contributions to tourism in Singapore, long-service awards in the form of customised pin badges will be given to guides who have served for 10, 20 and 30 years.

Jean Wang, a veteran tour guide and honorary secretary at STGS, said: “This is something that we look forward to. Before this, there weren’t any courses for the existing guides. Also, now there are more funding possibilities for guides so that is a plus.”

Starwood rebrands designated Sheraton hotels to new premium brand

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Credit: Sheraton Grand Beijing

STARWOOD Hotels and Resorts Worldwide has unveiled Sheraton Grand, a new premium tier for Starwood’s existing Sheraton brand hotels.

The company is planning to launch 50 newly designated Sheraton Grand hotels around the world by year-end with plans to double that figure by early 2017.

“We expect many of our Sheraton hotels to achieve the Sheraton Grand designation, and we will work with our owners to open new Sheraton Grand hotels or renovate existing properties to ensure a consistent and exceptional experience in our new premier tier,” said Dave Marr, global brand leader at Sheraton Hotels and Resorts.

Sheraton Grande Sukhumvit, Sheraton Grand Bangalore Hotel and Sheraton Grand Beijing Dongcheng Hotel are some of the first few properties to fall under the new Sheraton Grand umbrella.

How places can become sustainable

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Much is being said and written about “sustainable travel” and “responsible tourism”. The focus has been mostly on the role of travel companies in providing products and services that are deemed sustainable. But destination managers increasingly see imperatives to ensure that travellers and travel providers act in ways that sustain the places visited and to address the growing demand for travel that is “responsible”.

Why should a destination become more “sustainable”?

There are many compelling reasons. Sustainability is about ensuring that the tourism assets that attract the visitors continue to attract visitors. It’s about engaging the community in tourism such that residents welcome and support the visitors. It’s about reducing costs through more efficient use of energy for transport and accommodations. It’s about keeping the quality of residents’ life and the visitor experience positive by avoiding traffic congestion, foul air, noise pollution and much more. It’s about addressing the growing demand for responsible products, which today comes mostly from Europe but is growing among all source markets. Plus, we can never forget that the destination and its private-sector players must be sustainable financially as well.

But how can a destination become more sustainable?

The best way to start or improve sustainable practices and policies is to follow the guidelines provided by the Global Sustainable Tourism Council (GSTC), known as the GSTC Criteria.

Known for years for its Hotel and Tour Operator Criteria, the GSTC launched in 2013 its Destination Criteria. Both guidelines were created by a highly inclusive, global set of experts drawn from the private and public sectors, academia and NGOs. They provided more than 4,500 submissions that were condensed to a manageable set of 41 criteria that define sustainability in travel and tourism.

The criteria guide destinations on positive actions to improve upon and negative actions to avoid. Each criterion has multiple “indicators” providing a specific direction. The criteria were developed in English but have been translated into most Asian languages and are available free on www.gstcouncil.org.

Gaining familiarity with the criteria by decision-makers and stakeholders involved in tourism is the perfect way to start. This shouldn’t be limited to the ministries of tourism and trade associations, but should include policymakers from various realms that influence planning and financing in the community, such as transport, finance, infrastructure development, education, labour and others, depending on local conditions.

GSTC offers training programmes of one to five days on how to apply the criteria. This training sets the team on its journey towards sustainability. Destination certification by a GSTC-approved certification body (GSTC itself does not provide certification) can be useful in setting goals and providing the discipline needed to make meaningful progress.

India took a big step forward in 2014 by developing national standards based largely on the GSTC Criteria, and other Asian countries are studying the idea.

Sustainability cannot wait, as destinations and the planet are in peril, which is why UNWTO secretary-general Taleb Rifai has said: “The UNWTO wholeheartedly supports the work of the GSTC and its sustainability criteria.”

 

This article was first published in TTG Asia, August 7, 2015 issue, on page 8. To read more, please view our digital edition or click here to subscribe

Article written by Randy Durband

Strambi takes on CEO role at Melbourne airport

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MELBOURNE Airport has appointed Lyell Strambi as managing director and CEO of Australia Pacific Airports Corporation (APAC), which owns and operates Melbourne and Launceston airports. His appointment will commence on September 21, 2015.

Strambi was previously the CEO of Qantas Domestic, after joining the airline as group executive operations. Before that, he was based in London as COO of Virgin Atlantic Airways.

He started out his career with Ansett Airlines in finance and strategic planning roles before progressing into operationally-focused positions.

Mok becomes GM of Sedona Hotel Yangon

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SEDONA Hotels and Suites has named Mok Kok Meng as general manager at Sedona Hotel Yangon.

Prior to his appointment, Mok worked under the Accor Group for the last decade where he managed and helped to open several properties under the Sofitel brand.

Before joining Accor, Mok was the corporate general manager for City Associates in Penang, Malaysia, where he managed two hotels and a variety of leisure properties including entertainment clubs, spas and a fitness studio.

A Malaysian national, the veteran hotelier has over 30 years of experience managing five-star luxury hotels, resorts and mixed-use properties in his native country as well as China.

Wyndham Hotel Group inks deal for 12 new hotels in South Korea

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Credit: Wyndham Hotel Group

WYNDHAM Hotel Group is set to expand its presence in South Korea by more than 200 per cent over the next three years with 12 new property franchise agreements.

The signings are a continuation of the company’s 14 franchise agreements in South Korea in 2014, bringing its pipeline in the country to more than 7,550 rooms across 26 properties under the Ramada, Days Inn and Howard Johnson brands.

The new hotels, consisting of 17 Ramadas, six Day Inns and three Howard Johnsons, will be scattered across Seoul, Pyeongtaek and Jeju Island. All are expected to open by 2018. The first of these new locations, Ramada Encore Jeju Seogwipo, has opened on June 30, 2015.

“With its increasing popularity among tourists, natural beauty, trend-setting technological marvels and upcoming world events like the 2018 Winter Olympics, South Korea plays a key role in our growth in the region,” said Barry Robinson, president and managing director, South-east Asia and Pacific Rim of Wyndham Hotel Group.

Kayak unwraps Singapore travellers’ top destinations for Christmas

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ACCORDING to data analysis done by travel search engine Kayak, Tokyo, followed by Manila and Seoul top the list of the 15 most searched destinations for outbound travel from Singapore during the Christmas period.

The results are based on travel searches made between January to July 2015 on their website for Christmas period travel from Singapore to destinations abroad.

The Christmas period is defined as December 18, 2015 to January 3, 2016. Searches are based on return flights and prices are based on average costs.

Based on Kayak findings, Singaporeans tend to prepare their Christmas trips well in advance, with flight searches starting in March. July saw a three per cent increase from June, which saw a 33 per cent spike in searches.

While flight prices generally increase by 50 per cent during the season, Kayak has found exceptions for flights to Paris, with an 18 per cent decrease; New York, a one per cent decrease; and Seoul, also a one per cent decrease.

Donald Trump wins bid for lavish Bali hotel

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donald-j_-trump-hary-tanoesoedibjo-liliana-tanoesoedibjoCredit: Trump Hotel Collection

TRUMP Hotel Collection has struck a deal with Indonesia’s MNC Group to manage its first six-star luxury resort and residential development in Asia.

Situated in Bali and built upon a sheer cliff along the coastline, the development promises to offer views of the Indian Ocean and Tanah Lot.

“As we continue to strategically grow the Trump Hotel Collection, we seek only the world’s most desirable destinations. Bali is consistently voted as one of the world’s best islands and is one of the best resort and residential destinations globally,” said Donald Trump Jr, executive vice president of development and acquisitions of The Trump Organization.

The luxury brand is slated to open four new hotels in major cities such as Washington DC, Rio de Janeiro, Vancouver and Baku in 2016.

The official signing ceremony of the Bali deal took place on August 14, 2015 in New York City following a visit of a MNC Group delegation hosted by Donald Trump, chairman and president of The Trump Organisation, along with Harry Tanoesoedibjo, group president and CEO of MNC Group.