TTG Asia
Asia/Singapore Monday, 6th April 2026
Page 1815

New charter flights move Chinese visitors beyond Bali

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manado-tua
Manado Tua is an inactive volcanic cone island off the west coast of North Sulawesi, close to the capital Manado

FOLLOWING calls from the government to spread Chinese tourist footfalls beyond Bali, Indonesian airlines have opened up routes between China and Manado through charter services.

Lion Air launched flights between Macau and Manado on July 4, followed by a Shanghai-Manado flight on July 12. Moving forward, the carrier plans to connect Manado with Shenzhen, Chongqing, Wuhan and Changsha.

Rusdi Kirana, CEO of Lion Air Group, said: “By December 2016, we project that 30,000 travellers from China will enter Manado.”

Earlier this week, Citilink Indonesia started charter services between Hong Kong and Manado.

Hans Nugroho, commercial director of Citilink, said: “We see that travellers from China are keen to visit Indonesia. By starting the service we hope that more travellers will visit (North Sulawesi).”

Apart from Bali and Raja Ampat in West Papua, Hans added that Manado and the dive spots around Bunaken are now coming onto the radar of Chinese tourists. He expects Citilink to bring 3,000 passengers to the destination by end-August.

Aside from Lion Air and Citilink Indonesia, Sriwijaya Air also operates charter services between Guangzhou and Manado.

Indonesia’s minister of tourism Arief Yahya welcomed these initiatives, but urged industry stakeholders to create products that can sustain these charter services.

He elaborated: “Please (plan) the attractions and the (facilities) provided for these tourists while they are in (the destination). Don’t let them down and go home with bad memories.”

Making available sizeable Chinese restaurants, day spas with ample treatment rooms and souvenir shops with local products will put Manado in good stead to meet the needs of Chinese travellers, advised Bambang Sugiono, director of Gajah Bali Tour and a China specialist.

Global TMCs show greater trust in Airbnb with new partnerships

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AIRBNB’s new partnerships with global TMCs, American Express Global Business Travel (GBT), BCD Travel and Carlson Wagonlit Travel (CWT), will bring its content to more road warriors while satisfying corporate duty of care requirements.

The partnership with Airbnb will first allow individual travellers of GBT’s clients to book accommodation on Airbnb.com using a corporate email address. In the coming weeks, Airbnb booking information will be integrated into GBT’s reporting platform, “enabling corporate reporting and traveller tracking which supports duty of care responsibilities”, explained a GBT spokesperson.

This arrangement will go live in the US in the next few weeks to allow all GBT clients there to book Airbnb content worldwide, before expanding to other markets later this year.

BCD Travel, which has an existing partnership with the sharing economy giant, will integrate Airbnb data into its DecisionSource business intelligence and security solution. This will allow BCD Travel’s clients to interact with maps and detailed reports in real-time and bring Airbnb accommodation bookings into view for managed travel.

With CWT, Airbnb for Business content will be made available to its clients, allowing travellers more options and flexibility as well as a highly personalised itinerary.

While post-booking security measures are in place, the TMCs will not be able to guide clients in making a safe Airbnb accommodation choice – one of the concerns among corporate travel managers who shun sharing economy accommodation options.

In response to TTG Asia e-Daily’s question on this aspect of security measures, Suzanne Lee, spokesperson of BCD Travel, Asia-Pacific, said: “DecisionSource does not provide risk assessment for individual Airbnb properties (just as) it does not provide individual risk assessment of hotel properties. But it does help companies with travellers staying at Airbnb accommodations by tracking them and alerting them when an incident takes place in their neighbourhood so companies can communicate with them as necessary.”

The GBT spokesperson, too, explained that “travellers and their respective employers will continue to decide the type of accommodation that is most suitable for their needs, and determine their policies accordingly”.

However, he added that travellers can look out for Airbnb’s Business Travel Ready options.

Such properties have five stars for at least 60 per cent of reviews; have hosts that respond to 90 per cent of booking requests within 24 hours and do not cancel confirmed reservations within a week of the check-in date; provide 24-hour check-in; offer business amenities such as Wi-Fi, laptop-friendly workspace, etc; and are an entire home or apartment.

Sunway Hotel Georgetown

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Penang’s Sunway Hotel Georgetown may be 22 years old, but it still looks spanking new thanks to a major makeover in 2013. S Puvaneswary is extremely pleased with its unbeatable location and delicious food after a stay there

Location
The hotel is located within walking distance to Georgetown’s heritage area and the street food at New Lane Hawker Centre, which boasts more than 50 hawker stalls open daily. The property is also located within walking distance to Georgetown’s three major shopping malls – Penang Times Square, Gama Supermarket and Department Stall, Komtar and 1st Avenue Penang.

Moreover, right next to the hotel is My Crystal Museum, which is home to the world’s largest natural crystal collection with more than 2,000 pieces from Malaysia. Time flew by quickly as I admired the crystals of myriad shapes that I didn’t realise I had spent a whole morning there.

Rooms
I felt right at home as soon as I entered my Deluxe Club Room and spotted a welcome box oftau sar piah biscuits that Penang is so famous for. This made a refreshing novelty, compared with the usual fruit platter that hotels put out.

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Deluxe Club Room

My spacious room had a queen-sized bed and offered a panoramic view of the city. The long and broad working desk, plus ample lighting and speedy Wi-Fi connection, also put me in the right mood to work at night.

Having a Deluxe Club Room on level 14 also gave me convenient access to the Club Lounge, which is located on the same floor. In the morning, I enjoyed a private and quiet breakfast over BBC News on the flatscreen TV; come evenings, I munched on complimentary snacks and washed them down with tea.

Facilities
Recreational facilities such as the gym, Jacuzzi and swimming pool are located on the third floor. While the gym offers round-the-clock access, I chose to slip into the Jacuzzi instead after a long day of sightseeing and the pumps did a good job of massaging my weary muscles.

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Swimming pool

As the hotel gets a fair bit of business from incentive groups, it can easily engage a private event company – upon request – to conduct a teambuilding event, such as an amazing race around the Georgetown core heritage zone.

F&B
Located in the lobby is the all-day dining Sun Café, which notably, has to compete with the street food and restaurants at its doorstep. Perhaps competition is a good thing, as the scrambled eggs and nasi lemak served at breakfast were mouth-watering. I also felt that the char kway teow was a lot more tastier than the ones I have had back home in Kuala Lumpur.

Meanwhile, the breakfast buffet selection was extensive but served mainly local food. The logistics of the restaurant was well-planned and food stations were decently spaced out, as there was never a queue even though the restaurant was running at its full capacity.

Service
Remarkable. The staff were friendly, helpful and very keen to ensure I had a wonderful experience.

 

Verdict
I personally find the property’s location its greatest asset. You cannot go wrong by choosing to stay here.

No of rooms 250
Rates From RM250 (US$62)
Contact details
Tel (60) 4 229 9988
Email bookroomshg@sunwayhotel.com

Outrigger Enterprises Group appoints two VPs

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OUTRIGGER Enterprises Group has appointed two vice presidents to its executive team – Bitsy Kelley, vice president, corporate relations; and Monica Salter, vice president, corporate communications.

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Bitsy Kelley

In her new role, Kelley will be representing Outrigger to audiences globally through relationship building, community outreach and company events. She will also continue as corporate spokesperson, and lead the company’s conservation and sustainability initiatives at Outrigger destinations across the globe.

Kelley has been vice president corporate communications since 2013. She has also served as director of brand and business development for Ohana Hotels and Resorts.

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Monica Salter

Meanwhile, Salter joins Outrigger from Bennet Group Strategic Communications, where she was senior vice president for the past eight years. Previously, Salter had been a public relations director for Hotel Lanai, communications manager for Xterra’s International trail run series and assistant marketing director for the University of Hawaii athletics department.

As vice president, corporate communications, Salter will oversee strategy and direction for internal and external communications to elevate Outrigger’s brand awareness. She will also serve as primary media contact during crisis situations, and manage Outrigger’s global public relations partners and in-house team.

Theodore Lau joins American Express GBT’s South-East Asia operations

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AMERICAN Express Global Business Travel (GBT) has appointed Theodore Lau as vice president and general manager, ASEAN and entrusted him with the company’s commercial operations across the South-east Asia region.

Lau joins GBT from Dentsu Aegis Media where he was CFO, South-East Asia, and was responsible for all financial, commercial and operational matters within the region during the integration between Dentsu and Aegis Media.

Prior to that, he worked with Ogilvy & Mather for 16 years, where he held a number of leadership positions.

Lau is based in Singapore.

Ovolo Woolloomooloo unveils collection of event spaces

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SYDNEY’s Ovolo Woolloomooloo has launched its brand new event complex, after a A$20 million (US$15.1 million) renovation.

The complex, set in a 100-year-old heritage-listed wharf, has rooms that are named after some of Sydney’s most popular neighbourhoods and can cater for events from 12 to 350 people.

The biggest of the rooms, Piper Room (pictured below), can be combined with The Burbs – made up of Darlo, Paddo and The Cross rooms – to create a 390m² space for up to 350 guests.

For smaller events, planners can use the Glam-A-Rama boardroom, and AC/DC and INXS Ultraroo suites.

Joanna Hillier, conference & events sales manager, Ovolo Woolloomooloo, said: “We know that not all events are created equal and accept the challenge to make every event completely different. Whether it be for work or pleasure, a memorable location creates a memorable occasion. There are few areas in Sydney that rival our location and the versatility of our offering.”

The use of state-of-the-art audiovisual equipment and Wi-Fi are included with every booking, while delegates receive preferential bookings at the hotel. Planners are also given a selection of menus, created by award-winning group executive chef, Gavin Berrecloth, to choose from.

Packages start from A$109 (US$83).

Palmer to steer Marco Polo’s HK flagship hotel

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MARCO Polo Hotels has appointed seasoned luxury hotelier Duncan Palmer as managing director of its Hong Kong flagship property, the Murray Building, which is scheduled to open in October 2017.

Palmer, who originated from the UK, boasts over 35 years of experience in luxury hotel groups worldwide including Mandarin Oriental, The Savoy and Langham Hotel Groups.

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Transitioning from group level to managing director of the upcoming property, Palmer will be instrumental in setting a new benchmark for the city’s luxury hotel landscape, said Jennifer Cronin, president of Marco Polo Hotels.

TripAdvisor names chief growth officer and APAC president

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TRIPADVISOR has appointed Gary Fritz as its chief growth officer and president, Asia-Pacific.

In his capacity as chief growth officer, Fritz will be responsible for driving growth and strategy across the entire family of TripAdvisor brands, while as president of Asia-Pacific, he will be responsible for leading TripAdvisor’s operations and strategy throughout the region.

gary_fritz

Before joining TripAdvisor, Fritz founded the advisory and investment group Amanogawa. He had also held a variety of senior executive roles with Expedia, where he also served as president, partner services group from 2008 to 2012.

Gold Coast Turf Club to get accompanying hotel

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JUST over a year since the opening of its Event Centre, the Gold Coast Turf Club has announced plans to build a hotel onsite as part of the organisation’s 2025 vision.

Featuring some 200 rooms of which four levels are corporate suites, the hotel is part of a strategic plan that Dale St George, CEO of the Gold Coast Turf Club, said he had been working on with the board over the last six months.

Speaking to TTGmice e-Weekly, St George said: “Racing is racing. It goes through its ups and downs. There has to be other streams of income. As well as a hotel, we’re looking at a tavern, some retail space and other development opportunities.”

Currently, a memorandum of understanding has been signed with a neighbouring landowner and preliminary drawings of the hotel have also been done. It occupies prime real estate alongside the straight of the racetrack next to the Event Centre.

St George said the organisation hopes to have hotel plans ready for Council by the end of the year, and ideally a July 2018 opening.

“We sit between Surfers Paradise and Broadbeach, and we need to engage the tourist population by having a hotel, and the corporate market by providing meeting facilities which are already in place. Without accommodation, it is difficult,” he elaborated.

Meanwhile, St George said the Event Centre, which opened in March 2015, was “slowly building” its momentum.

“I’d like to see it running at 65 per cent occupancy. We’re looking at A$2 million (US$1.52 million) turnover for the events space alone.”

Three global TMCs grow accommodation content with Airbnb partnership

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AIRBNB’s new partnerships with global TMCs, American Express Global Business Travel (GBT), BCD Travel and Carlson Wagonlit Travel (CWT), will bring its content to a greater audience of corporate travellers while satisfying corporate duty of care requirements.

With GBT, the partnership will first allow individual travellers of GBT clients to book Airbnb accommodation on Airbnb.com using a corporate email address. In the coming weeks, GBT and Airbnb will integrate Airbnb booking information into GBT’s reporting platform, “enabling corporate reporting and traveller tracking which supports duty of care responsibilities”, explained a GBT spokesperson.

This arrangement will go live in the US in the next few weeks, allowing all GBT clients there to book Airbnb content worldwide, before expanding it to markets elsewhere later this year.

With BCD Travel, which has an existing partnership with Airbnb, Airbnb data will be integrated into BCD Travel’s DecisionSource business intelligence and security solution. This will allow BCD Travel’s clients to interact with maps and detailed reports in real-time and bring Airbnb accommodation bookings into view for managed travel.

With CWT, Airbnb for Business content will be made available to its clients, allowing travellers more options and flexibility as well as a highly personalised itinerary.

While post-booking security measures are in place, the TMCs will not be able to guide clients in making a safe Airbnb accommodation choice – one of the concerns among corporate travel managers who have rejected sharing economy accommodation options.

In response to TTGmice e-Weekly’s question on this aspect of security measures, Suzanne Lee, spokesperson with BCD Travel, Asia-Pacific, said: “DecisionSource does not provide risk assessment for individual Airbnb properties (just as) it does not provide individual risk assessment of hotel properties. But it does help companies with travellers staying at Airbnb accommodations by tracking them and alerting them when an incident takes place in their neighbourhood so companies can communicate with them as necessary.”

The GBT spokesperson, too, explained that “travellers and their respective employers will continue to decide the type of accommodation that is most suitable for their needs, and determine their policies accordingly”.

However, he added that travellers can look out for Airbnb’s Business Travel Ready options.

Such properties have five stars for at least 60 per cent of reviews; have hosts that respond to 90 per cent of booking requests within 24 hours and do not cancel confirmed reservations within a week of the check-in date; provide 24-hour check-in; offer business amenities such as Wi-Fi, laptop-friendly workspace, etc; and are an entire home or apartment.